El-Change exchanger

Hello Igor,
We have provided you with all the information you need to solve your problem, and all you need to do is provide it to the police.

I have to contact the police?! For what YOU have done, not me, right? So now this is my liability, NOT YOURS?!

Igor, We have not filed any reports with the police against you, and we have provided you with all the necessary information to ensure that the transaction is clean.
However, you have not provided us with any information about your involvement in the case or your position in the chain.
Despite this, we have provided you with all the necessary information to ensure that your accounts are unlocked, as the transaction was clean.
However, you have consistently refused to take any action, and you have only responded with threats and insults.

So now you just start to quote your emails on here? No problem, I can also go that. Case number
***
Chang Phueak Police Station, Chiang Mai Province
Police Lieutenant Natdanai Srikamsuk, telephone number ***.

Igor, All the data for solving the issue with the police about the purity of the transaction and our non-involvement in it has been provided to you. Please provide this data to the police and your issue will be resolved. You have also been asked to provide the number of the fan lock (chain of locks) and the transaction for which you were blocked. However, you have categorically refused to do anything (provide us with the data or to the police) and have only continued to insult and threaten us.

Your non involvement? You provided the service, you are responsible for the transaction, I forwarded the police case details to you—it's you who has to contact the police. The fact that you don't have a license to work in Thailand isn't the client's problem (mine).

Igor, We have provided you with all the information you requested.

Sure, now you can start to solve the problem created by you.

Igor, Provide the data in the fan lock (chain of locks) and the transaction for which you were blocked. Also provide the data that you sent the confirmation of the transaction frequency to the police.

I shared all the details via email, so now you conact the police and explain your view of the pronlem.

Igor, The request was successfully processed using the details you provided, and the funds were withdrawn and the account was closed on 26.09. Despite the fact that you violated the rules of the exchange service, we have provided all the necessary information.

The only thing you can do is contact the drop and your mediator now — reply me with the result, stop answering here so just to close the the issue temporarily I won't stop posting.

Igor, We have provided all the information you need to solve your problem. You are the one who does not want to solve your problem and only threatens and insults us.

So you can at least start to do something, I wait for the result.

Igor, As we wrote earlier, we have provided you with all the necessary information to solve your problem. It is you who does not want to solve your problem and only threatens and insults us.

I ask you clearly — contact the drop, I don't have his contact details.

Igor, We have provided you with all the information you requested. However, we would like to remind you that you have not provided any information about the reason for the blocking of your account and the number in the chain.
We recommend that you contact the police to resolve this issue, if it is indeed a problem.

You sent me screenshots from Binance — so you are able to contact the drop. Do that.

Igor, As we wrote earlier, we have provided you with all the information you need to resolve the issue you have described, if there is indeed an issue, as you have not provided any evidence of the transfer that caused the account to be blocked or the number in the chain.
If you have a problem with the police regarding a transfer, we recommend that you provide them with the details of the transaction to ensure its legitimacy.

The drop asked the full refund, what do you mean that i didnt provide anytging? is the police case not enough for you? and the marks from the bankanager in the bank book of which transactions are suspicious? liars. Contact your drop now.

Igor, The application was successfully completed on the details you provided on 18.09, after which you withdrew the funds and closed the account.
You refuse to provide evidence of the transfer that prompted the police to investigate you and the number in the chain of custody. We have previously provided you with all the information about the cleanliness of the transaction. We recommend that you provide this information to the police and find out what the actual problem is.

Contact the drop and the police and Binance, since you did the transaction though your mediators.

Igor, Provide the data that we have requested from you. Also provide the police with the data that we have provided to you (if they have asked you for anything) .
If the police send us a request based on your application, we will also provide them with all the details of the transaction.

Ok, how police can contact you?

Igor, Like any other user, the police can send their request for information to our email address listed on the main page of the website.

I want you to send it to me here.

Igor, All the data was transferred to you a week ago, and we recommend that you transfer it and resolve your issue.

You don’t really hear me do you? Send me your contact details here so it’s public so police can contact you.

Igor, The data is listed on the main page of the website, and you can also contact us via this email address.

So you want list it here right?

We ask the administration of BestChange to remove the "claim" status from this comment.
The client has successfully received and withdrawn funds. He has reported a problem and does not provide any evidence, but we have provided all the information necessary for him to understand and resolve the issue, despite the client's violation of the rules. For reasons unknown to us, the client refuses to take any action and instead writes threats and insults.

I therefore ask the administration of the Bestchange to keep the claim as I can’t attach documents here, but everything was shared with them via mail. El-change also refuses to contact police or their drop to handle the situation whatsoever. The police will contact them via Òåë: *** e-mail: support@el-change.com
And then I’ll report here what the process is going on with them.

We are still waiting for you to provide evidence of the transfer you are having problems with and the number in the fan chain.

Oh yes, you don’t know that? I sent money to a friend, order *** 50,000thb from Ms Kanyanat. Photos of closed account and details of the commenced police report were shared via email.

Igor, You have only provided a screenshot of your withdrawal and account closure, and you have requested application data. We have provided you with all the necessary information. Unfortunately, we do not know why you are not taking any action to resolve your issue.

Me neither, I don’t know why you don’t do anything. My lawyer is already on the case for a week, and I just try to get more actions from you. Which you don’t do. Why just don’t you do what I ask you to do, to help me? Contact the drop, contact Binance, and send screenshots to me.

Igor, We provided you with all the data and screenshots on the 15th of October.

You don't provide them yourself to solve your problem.

I want you to participate in the process as the money you send me are unavailable, an I wrong in asking for this?

Igor, The application has been successfully completed. You have successfully received and withdrawn funds from your account. We provided the information you requested on the 15th of October.

Yes, but then all the bank accounts were frozen because of your drop. I have frozen equivalent of 50k of tether. Do you think i have time to text all these messages here? no. I write it here because it’s n urgent matter for me, but you don’t understand it and you don’t want to participate. I’m telling you — contact the drop, ask him what’s the problem. Reply me that you’re going to do this, that’s it.

Igor, We do not understand why you have not sent the data confirming the purity of the transaction to the police for 10 days, and you have not yet provided us with the data that led the police to investigate you and the number in the chain.
We recommend that you provide the data to the police to resolve the issue.
Despite your violation of the service rules, we have taken all necessary steps to assist you.

My lawyer and police are working on the case. Once I have any news’s I let you know here. Meanwhile, I want you to contact the trip as you have the contact and I don’t. Is it that difficult to understand? You have the chat box on Binance, just do it. Hours wasted just for one little thing.

Igor, All the data you requested has been provided by the exchange service.

Contact your drop now.

Igor, The exchange service is not financially responsible to you. You have successfully received and withdrawn funds.
All the information related to your issue was provided to you 10 days ago. You have not provided any of the evidence that we requested from you. We recommend that you submit the provided information to the police to resolve your issue.

Contact your drop now. All my funds are frozen.

I provided all the evidence, if you don’t believe me — call the police officer, I shared all the data. But you don’t want to don’t you? Because you are illegal on Thailand, no licenses whatsoever.

Igor, You have successfully received the funds and withdrawn them from your account, as evidenced by the screenshot of your account that you provided earlier.
All the information has been provided to you, and you can share it with the police. We do not know why you are not taking any action. You have not provided any of the evidence that we requested from you. If the police make an official request regarding this application, we will provide them with all the evidence to ensure that the transaction is legitimate.

Contact your drop.

Igor, Your application has been successfully completed, and all the necessary information has been provided to you to resolve your issue on the 15th of October.

The drop should sue you, not me, contact your drop.

Igor,
On our part, the application has been successfully completed in full for the details you specified. All the data on the purity of the transaction has been provided to you, but unfortunately you are inactive and do not provide anything to the police to resolve your issue. You also do not provide us with any data about which transfer you have a problem with and the number in the fan chain (blocking chain)

Contact your drop.

Igor, We ask the BestChange administration to remove the status of "financial claim".
The client successfully received and withdrew funds. He reported a problem and did not provide any evidence, but we provided him with all the information necessary to understand and resolve the issue, despite the client's violation of the rules. For reasons unknown to us, the client refuses to take any action and instead writes threats and insults.

As I said.

We ask the BestChange administration to remove the status of "financial claim".
The client successfully received and withdrew funds. He reported a problem and did not provide any evidence, but we provided him with all the information necessary to understand and resolve the issue, despite the client's violation of the rules. For reasons unknown to us, the client refuses to take any action and instead writes threats and insults.

Read claim above.

We ask the BestChange administration to remove the status of "financial claim".
The client successfully received and withdrew funds. He reported a problem and did not provide any evidence, but we provided him with all the information necessary to understand and resolve the issue, despite the client's violation of the rules. For reasons unknown to us, the client refuses to take any action and instead writes threats and insults.

Renewing claim.

Hello,

Dear user, we have requested the necessary information from you via email. Please check it.

Kind regards, BestChange administration.

Igor, Your friend needs to find out what place he has in the chain and the transaction number, this is the most important thing.

You need to investigate in detail. Since returning the funds means admitting guilt, and there is definitely no guilt on the recipient's part. Therefore, you should not return the money. To do this, you need to know your place in the chain of transfers.

The police understand everything, and if you are not the first in the chain, you need to provide proof of the purity of the transaction (a screenshot of the transaction, a check for the operation, and a transaction in crypto), and they will not have any questions. They will deal with who is really to blame.
In the correspondence, all the details are discussed, white exchange.

The sender is a 1st person, the name on the exchange coincides with the name of the sender in the bank.

application: https://disk.yandex.ru/i/3V0THxAUkwPPeA
check: https://disk.yandex.ru/i/GygWyCb-uo_ALQ
transaction data:
https://disk.yandex.ru/i/eCoqVa74rF-e5w
https://disk.yandex.ru/i/xBKrdu-1DYJKsg
https://disk.yandex.ru/i/Wi0cE9TdmOmchw
https://disk.yandex.ru/i/BOfyZkRfxcmFwA

Please pass this data to your friend, and ask him to send the entire text with screenshots to Line, a local messenger. Also, let him include our email address support@el-change.com so that they can contact us if necessary.

Igor, hello, could you please tell us what stage the transfer of the documents we provided you is currently at?

Igor, hello, please tell me, has everything been resolved?

The police report was sent both to the bestchange and the exchanger mails for further clarificarions.

Igor, Hello, the letter says that the police are asking for the data that we have. We have already sent you the list! Please give it to them! The sender is a 1st person, and the name on the exchange matches the name of the sender in the bank.
***

Hello dear customer,
We have not received payment from you. The check you provided during the verification process is not valid. You have refused to provide the original check from T-Bank to our email address, so we cannot verify whether the transfer was made and why the funds have not been received. The request has not been canceled, and we are still waiting for you to confirm or receive the funds.

It is not possible to send a check on behalf of the bank.. the app asks you to provide your email.

We will send the data you provided to our bank's support team to determine whether the transfer was successful and why the funds were not received. Once we receive a response, we will inform you. Once the funds are successfully credited, your request will be processed immediately.

Waiting...

Payment has been received, and the order has been successfully completed using the details you provided!

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

Hello Georg,
In order to advise you correctly, the support operator asked you clarifying questions, unfortunately we have not received an answer from you.

The question is as simple as possible. The answer should be the same. Instead of being clever, you should talk business.

Now they want me to create another email and send screenshots and so on. Am I a slave to your platforms BestChange? Am I really obligated to do all these for something that is not my fault?

This is the last time I will be using BestChange.

Created new email address sent again, did not work. Now created a gmail and resent now.

After this exchange is done I am saying goodbye to this BestChange. Waste of my time and energy.

Refund received with the expense of more than 1 hour of waste of my time. I herby confirm this was my last exchange here. This service certainly has more slaves to deal with and I refuse to accept commands.

I demand a full refund immediately. This is not the first time I have used this exchange office. Why did you allow me to use your service before? This is blatant hypocrisy.

Hello Matteo,
We are very sorry about this situation, but a high-risk tag, Stolen Coins (Stolen Coins) was found in your transaction during verification - unfortunately, we cannot accept transactions with such tags, which is why a refund was made minus the commission.

This exchange office makes fun of users. They wouldn't accept my new wallet? The address I opened 10 minutes ago? This is really a big bullshit.

Matteo, Your new address contains high-risk flags (Stolen Coins.)

You're not honest. All other exchange offices accept my wallet, but not you. You're lying.

I am waiting for a refund.

I am waiting for a refund. The problem continues.

Matteo, Two refunds have been sent to you.
You have also been provided with all the data for verifying your transactions by email. Please review them!

I got the refund, but do not use this exchange office. They are ridiculous... They confiscate your money for nothing.

Hello Lerasodita,
Your application has been successfully completed, we apologize for the delay