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IgnExchange exchangerPlease note that this exchanger was delisted from the monitor on January 1, 2020. Currently, we cannot advise using IgnExchange to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
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Information from the exchanger administration
Legally registered in Nigeria. Offer automatic exchange of in most directions...
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Status: | disabled | IgnExchange reviews: | 010950 | |
Exchange rates: | — | Volet TS: | 22 | |
Reserve: | — | Perfect Money TS: | 1106.10 | |
Age: | 9 years 10 months | WebMoney BL: | 494 | |
On BestChange: | — | MyWOT rating: | 3.0 | |
Country: | United Kingdom | Forums: | — |
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* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website IgnExchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the IgnExchange administrator resolve the problem more quickly. If you didn't like the IgnExchange's service and want to write about it, use the Comment review type. |
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Order number: | |
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ANDRIANASOLOMANANTSOA Hery Zo | 41.74.19.* | September 1, 2016 06:41 |
George | 95.104.108.* | September 1, 2016 04:17 |
IgnExchange admin | December 31, 2016 09:55 |
Exchanging involving manual process can take between 1 - 24hrs especially during the holiday. Though, most exchange are fulfilled instantly.
Qwerty | 159.224.251.* | August 30, 2016 16:15 |
Sinee | 41.203.71.* | July 21, 2016 23:49 |
Joe | 197.210.225.* | July 18, 2016 00:34 |
Mridul | 103.35.55.* | July 13, 2016 06:27 |
N.ramade | 41.140.156.* | July 1, 2016 13:46 |
Carlos | 186.88.182.* | June 19, 2016 09:59 |
Lola | 81.141.72.* | June 14, 2016 12:15 |
Lazare | 154.66.171.* | June 11, 2016 21:11 |
Solomon | 154.66.32.* | May 28, 2016 07:28 |
Zabi | 95.211.171.* | May 20, 2016 22:33 |
Eniola | 154.66.34.* | May 4, 2016 20:32 |
Lojin | 148.251.255.* | April 24, 2016 15:15 |
BTC-E code was reedemed, but on my wallet 0 income.
more than 2 hours
Status ManagerReview
It's really disappointing, because it must be almost instant transaction.
There is no answer for my feedback request.
my mail is
lojin (dog ) keemail.me
Lojin | April 24, 2016 17:24 |
IgnExchange admin | April 24, 2016 20:37 |
I want to first thank you for using our service and also for coming back here to talk about my response. Yes, I was on mobile when I received your complaint so I couldn't fix the issue immediately. I am very sorry about this...
For record purpose, I think what happened was that we had less reserve but your browser saved a history of the previous reserve so you were able to pay for more than available. Hence, the system put that at MANAGER REVIEW. Assuming today is a working day, the issue would have been corrected within a minute and you would not have noticed anything.
Lastly, I want to tell you that your BTC has been credited with compensation for waiting. You were credited $566.55 BTC equivalent for $560 BTC-e code. I regret any inconvenience this may have caused you.
Thank you and do come here again.
Lojin | April 24, 2016 20:46 |
Skimo | 109.201.137.* | April 24, 2016 08:08 |
Turkmoney | 176.33.153.* | April 23, 2016 20:14 |
CashBB.com | 155.94.67.* | April 22, 2016 05:59 |
If the fee was 1.6%, then i should receive at least 0.0984 BTC i think.
IgnExchange admin | April 22, 2016 07:24 |
At the time of this exchange, you were shown 0.09 BTC and email sent for the same. Please check out your email and if you see that the request email says 0.10 BTC we will make the balance up. But as I can see from here, you were shown 0.09 BTC which you eventually got.
Our system calculate the amount received in USD and then sent the equivalent BTC into your wallet.
CashBB.com | April 22, 2016 12:16 |
When we count in USD, i lost around $4. And i did multiple exchanges with you with total loss of around $8. I advice you once you have Bitcoin in reserve, try to do exchange from PM to BTC and achive that system offers you 0.10 bitcoin. THen proceed with exchange, check the email and you might be able to see there is a bug in your system. Email vs website is different amount. I will also check myself after some days to veriffy issue is still there.
IgnExchange admin | April 22, 2016 14:33 |
Please provide us with both reference numbers for those transactions so that we can investigate.
CashBB.com | April 28, 2016 07:24 |
But i think some of the previous exchanges (before exchange 100608) might also wrong (at least 100596 one). These two (or more) faulty exchanges was done when your bitcoin reserve was low and i think i exchanged to exhaust your bitcoin reserve, so this also may play the role in non mathcing transaction amount (email/website).
PS: Today i did 2 more exchanges and amounts were correct (values in email/website matched)
Dimua Faruk | 41.13.96.* | April 21, 2016 11:38 |
Sarah | 43.249.38.* | April 19, 2016 11:56 |
Olivia | 74.120.221.* | April 19, 2016 11:50 |
Chukwu Ugo | 154.66.34.* | April 18, 2016 14:30 |
Salmon Yomi | 154.66.33.* | April 14, 2016 22:03 |
CashBB.com | 155.94.67.* | April 2, 2016 21:38 |
Ahmed | 154.66.34.* | April 2, 2016 13:36 |
Reza | 5.237.205.* | April 2, 2016 12:40 |
if their system to be automatic i always use them . thank you
Shahria Nafiz | 27.131.12.* | April 2, 2016 12:21 |
its vary bad service
https://ignexchange.com/en/operation/705b0322-c638-49ed-8525-c482ad4b069b
IgnExchange admin | April 2, 2016 12:49 |
The system admin wrongfully set the system payment system minimum OUT so your exchange was stopped. This was in error and it was never intentional. We have repaired the system and your order was COMPLETED automatically.
Shahria Nafiz | April 2, 2016 15:17 |
Patya | 95.211.101.* | February 16, 2016 20:33 |
Smith | 74.120.221.* | February 10, 2016 05:49 |
Ucheckukwu | 154.118.67.* | February 8, 2016 12:54 |
Yuriy | 46.166.179.* | February 7, 2016 21:25 |
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