F-Change exchanger – reviews, info, feedback (f-change.cc), page #1

Your name:
* Your e-mail:
* Review:
* Type:	Review
	Financial claim
* Star rating:
	When creating a financial claim, please make sure that the exchange regulations specified on the website F-Change have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases: The regulated exchange period has not expired yet. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check. Be sure to indicate the exchange order number. It will help the F-Change administrator resolve the problem more quickly. If you didn't like the F-Change's service and want to write about it, use the Comment review type.
* Order number:
*	I have read and agree to the BestChange terms

User

202.40.186.*

November 15, 2018 08:21

Took 20 hours to complete bitcoin transaction because of their wallet problem. They have sent $300 less from the time of exchange. Scam! Stay away! Didn't even compensate my lost money.

Expand (6)

F-Change admin

November 15, 2018 09:55

Hello, Zubayer!

The problem was not on our side, but on the side of the bockchain wallet.
Their system rarely makes outgoing transactions from unconfirmed chains.
In total, the time to confirm all transactions in this chain took 15 hours (but not 20).
We pushed all unconfirmed transactions through accelerators, however, due to the special features of the blockchain technology, this cannot be done as quickly as we would like.
Quality of service for our clients is important for us, so our specialists are now working on solving this annoying (albeit rare) problem. Perhaps we will change the service of providing wallets.
In any case, we apologize for the current situation.

Best regards,
F-CHANGE team

Claim solved

User

November 15, 2018 12:40

I understand you are solving your wallet problem but why do I have to suffer for that? Market was normal and transactions took 15 minutes to get confirmation but yours took 15 hours because of wallet problem. I have lost $300, do you think that is fair?

Regards,
Zubayer

User

November 16, 2018 02:46

Claim renewed

F-Change admin

November 16, 2018 11:03

We do not guarantee any fixed time until the first confirmation of the network.
We do not promise higher commissions - we use standard ones.
We use the most popular service providing wallets - blockchain.com. And it is in it that sometimes (albeit rarely) there are such delays. Working with cryptocurrency, you must be ready for different complicated situations. Bitcoin is not an instant or speed system.
Hope for your understanding.
Best regards,
F-CHANGE team

Claim solved

User

November 16, 2018 16:08

Oh come on please. What fix time are you talking about? Where did you guys say transaction will enter block for transaction after 14 hours? Check this screenshot of chat with your support agent, it was 9 hours after chat when you guys were pushing the block to be included in blockchain because it was hanging in your wallet provider's end. Why will I suffer for your wallet problem? In that case let me refund your coins and you refund my Payeer if you do not agree to give compensation.

https://prntscr.com/lj7rmb

Claim renewed

F-Change admin

November 16, 2018 20:30

That's it! We never promise a fixed time of first confirmation.
None of our operators have told you about any deadline.
Features of the blockchain technology (including service blockchain.com) sometimes lead to delays.
Our specialists did their best to speed up the transaction.
All obligations for the exchange (to which you agreed to the exchange) - we have fulfilled.
Best regards,
F-change team

Claim solved

CommentRemove

Add review

Your name:
* Your e-mail:
* Review:
* Type:	Review
	Financial claim
* Star rating:
	When creating a financial claim, please make sure that the exchange regulations specified on the website F-Change have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases: The regulated exchange period has not expired yet. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check. Be sure to indicate the exchange order number. It will help the F-Change administrator resolve the problem more quickly. If you didn't like the F-Change's service and want to write about it, use the Comment review type.
* Order number:
*	I have read and agree to the BestChange terms

Angel

185.189.112.*

April 10, 2019 21:41

Excellent! Just few min!

Nicolas

70.81.113.*

April 8, 2019 01:43

Really fast! Thanks!

198.16.66.*

April 3, 2019 17:07

Very speed transfer
thanks

Khun Fon

1.47.237.*

February 21, 2019 04:10

I love this service. All very fast

Ali

February 19, 2019 09:49

Fast and quck work

Marima

192.71.244.*

February 11, 2019 11:21

I love its service !!!!

Dimyan BO

85.204.49.*

February 10, 2019 13:07

Thank you for the quality work!

Lukas

113.53.164.*

February 9, 2019 01:53

Love this exchanger soooper

Mike

178.17.166.*

January 25, 2019 04:37

Fast, easy and secure. I made several exchanges here.

Adriene

109.70.100.*

January 23, 2019 07:29

Everything is Ok. Very fast and simple.

Julia

185.220.101.*

January 22, 2019 20:06

Great stuff. PM -> Adv = 2 min! Respect

Pvp

42.106.14.*

January 21, 2019 14:25

Fast exchange

Soan

117.5.162.*

January 20, 2019 09:57

Adv-> perfectmoney

Urri509

89.36.213.*

January 14, 2019 11:35

Its my first time to do an exchange here and its really fast , thankyou admin ..

Vlad

77.81.107.*

January 10, 2019 14:53

Thanx and prompt exchange from bitcoin to advcash. Hope for get more exchange in future.

Blacky

January 10, 2019 10:45

Outstanding!!! Few minutes - and all done!!!

Fred

176.10.99.*

January 9, 2019 14:21

Very easy and fast!

Max

50.7.124.*

December 24, 2018 12:25

Very good!!! received money within 10 minutes
Site is reliable, I use it very often

Alireza

82.102.13.*

December 20, 2018 00:45

Thanks for good service

Hadi

5.78.49.*

December 3, 2018 17:34

Very good exchanger and responsive support????
exchange occurred quickly and efficiently

Mb6226

37.254.111.*

November 25, 2018 18:29

ETH to BTC:

https://www.blockchain.com/btc/tx/3b1e8ccb147f4aaa17f4ccbd894ca02f36779c7af7d472f19e7830fee80f8838

Thanks

142.44.193.*

November 13, 2018 13:14

This exchanger is very quick! My respect!

Mkhan6070

43.245.123.*

July 31, 2018 02:07

I always exchange this site.
Its very fast..Admin is very helpfull.

Irina Plotnikova

78.134.85.*

March 21, 2018 17:37

Ochen bistro i bez hlopot. ochen dovolna

Giorgi

46.49.60.*

August 11, 2017 11:22

Zamechatelnii obmennik! Osobaia blagodarnost dlia ksenii, vse moi plateji proshli pod eio kontrolem i molnienosno, daje glazom morgnut ne uspel! Spasibo i Udachi druzia!

Igor

185.126.130.*

July 20, 2017 10:08

Very well! Thank you! )

Nurlibek

185.57.72.*

May 10, 2017 19:10

10/10

Viktorija Kaza

213.226.141.*

April 21, 2017 18:06

Pervij raz ispolhzovala Vash obmen i ostalasj dovolhna! Blagodarju za
operativnostj!

April 17, 2017 12:13

Zamechatelnii obmennik, otzivchivii online support, bistrii obmen po samomu visokomu kursu!
Spasibo rebiata, tak derjat!

19 pages: 13 7 3 21

Status:	active		Reviews:	561
Age:	9 years 9 months		Financial claims:	013
On BestChange:	8 years 11 months		Exchange rates:	1 232
Country:		Germany	Reserve:	$1 030 681 643