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CoinBox exchanger
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| Status: | active | CoinBox reviews: | 03110 | |
| Exchange rates: | 138 | Volet TS: | — | |
| Reserve: | $36 453 | Perfect Money TS: | 161.90 | |
| Age: | 5 years 6 months | WebMoney BL: | — | |
| On BestChange: | 3 years 8 months | MyWOT rating: | 3.0 | |
| Country: |  |
Russia | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website CoinBox have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the CoinBox administrator resolve the problem more quickly. If you didn't like the CoinBox's service and want to write about it, use the Comment review type. |
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Add a comment:
| Ruslan |  |
46.232.11.* | June 5, 2025 08:57 |
I was scared at first because while exchanging ETH to Sberbank (RUB) there was an "Auto payout error (API error)" right after 32 confirmation that was needed according to the website. However, after less than a hour issue was solved. Just open an issue here and/or write to their support e-mail. Nice service after all. Now will be using it more.
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| Inna |  |
188.33.233.* | November 30, 2023 18:45 |
Smooth and efficient exchange experience.
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| Ron |  |
185.220.101.* | November 14, 2023 09:09 |
Highly efficient and trustworthy exchange platform.
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| Roman Tkm |  |
178.62.9.* | September 22, 2023 11:39 |
Quick to respond to customer needs
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| Elana |  |
156.146.59.* | September 14, 2023 12:47 |
It was a smooth process and their customer support is top notch.
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| Anttkz | |
94.51.69.* | June 15, 2023 14:37 |
The best exchange I work with
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| Denn |  |
172.105.255.* | June 11, 2023 20:27 |
Awesome, many thanks
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| Ifti |  |
203.78.144.* | April 24, 2023 08:15 |
Issue has been fully resolved
Profanities and abusive language were removed by the monitor's administration
They *** me and stole my 300$. Stay away from these ***.
| CoinBox admin | April 24, 2023 08:19 |
Hello Ifti,
I don 't see your coins . write a hash
I don 't see your coins . write a hash
Claim solved
| Ifti | April 24, 2023 08:24 |
Hash: 0x9282e3d90f91aa44f1c031f4f580f184c720ffdb
| CoinBox admin | April 24, 2023 08:25 |
Ifti, https://etherscan.io/address/0x9282e3d90f91aa44f1c031f4f580f184c720ffdb#tokentxns
??
??
| Ifti | April 24, 2023 08:34 |
Https://polygonscan.com/token/0x2791bca1f2de4661ed88a30c99a7a9449aa84174?a=0x9282e3d90f91aa44f1c031f4f580f184c720ffdb
| Ifti | April 24, 2023 08:34 |
Https://polygonscan.com/token/0x2791bca1f2de4661ed88a30c99a7a9449aa84174?a=0x9282e3d90f91aa44f1c031f4f580f184c720ffdb
Claim renewed
| CoinBox admin | April 24, 2023 08:38 |
you have created an application "usdc(erc 20)>>pm usd" and sent coins over the polygon network. by default , my wallet does not support the polygon network . I contacted the technical support of my wallet . they promised to help return the coins with a deduction of the commission for the work done .
Claim solved
| Ifti | April 24, 2023 11:43 |
Yes we talked about it previously and I accepted your 15$ extra charge condition after that, I sent you a lot of messages to get a reply from you but you have not responded to me and blocked live support for me. It's a very unprofessional way of doing business and suspicious also.
Claim renewed
| Ifti | April 24, 2023 12:07 |
My issue is not yet resolved and I will wait a few more hours before reporting it to the crypto world, Remember i have more than a million-dollar exchange history to bestchange suggested exchangers, and it's not the first time sending crypto to the wrong network. It always has a solution but the first time I got this type of unprofessional behavior from an exchanger.
| CoinBox admin | April 24, 2023 12:21 |
| Ifti | April 24, 2023 13:00 |
The issue is not resolved and CoinBox blocked us from the support system.
I request best change to keep it open as they definitely behave suspiciously.
I request best change to keep it open as they definitely behave suspiciously.
Claim renewed
| BestChange admin | April 24, 2023 14:31 |
Hello!
Dear user, you created an order to exchange USD Coin (ERC20) to Perfect Money USD and sent the coins by Polygon net.
The exchanger's wallet doesn't support this net, that's why your funds haven't achieved account of the exchanger yet and your order is not completed.
The exchanger made a request to support of its wallet to resolve this issue. Please wait till they help to transfer your funds to exchanger's account and then your order will be paid.
Kind regards, BestChange administration.
Dear user, you created an order to exchange USD Coin (ERC20) to Perfect Money USD and sent the coins by Polygon net.
The exchanger's wallet doesn't support this net, that's why your funds haven't achieved account of the exchanger yet and your order is not completed.
The exchanger made a request to support of its wallet to resolve this issue. Please wait till they help to transfer your funds to exchanger's account and then your order will be paid.
Kind regards, BestChange administration.
| Ifti | April 26, 2023 05:19 |
To admin, just to let you know, my issue is not yet resolved after waiting for 3 days. I am afraid they are not taking the issue seriously or they are trying to [Obscene and abusive language was removed by the monitoring's administration].
| Ifti | April 26, 2023 13:38 |
He hasn't replied to me last 3 days, and nothing solved yet, blocked me on support, and never replied by email.
I don't know why best change still listed this site as trusted!
I don't know why best change still listed this site as trusted!
| Ifti | April 27, 2023 16:12 |
Update: We haven't received any reply from CoinBox yet.
| CoinBox admin | May 2, 2023 11:15 |
Batch:518654189
Claim solved
| Ifti | May 2, 2023 16:39 |
Confirmation: I have received the amount today. Thanks to Coinbox.
Suggestion for Coinbox: As a financial service provider you need to improve your support system much more and you are bound to respond to clients' emails and support messages on time.
Suggestion for Coinbox: As a financial service provider you need to improve your support system much more and you are bound to respond to clients' emails and support messages on time.
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| Daneel |  |
213.209.148.* | March 21, 2023 00:04 |
Wery well. Thank you, pretty service :D
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| EgorCreed |  |
108.165.219.* | March 10, 2023 20:48 |
I exchanged currency, sent currency, but the money did not come
| BestChange admin | March 11, 2023 03:47 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| CoinBox admin | March 11, 2023 06:29 |
Hello EgorCreed,
a technical error . funds were not credited to my wallet. eliminated the error. application completed. sorry for delay
a technical error . funds were not credited to my wallet. eliminated the error. application completed. sorry for delay
Claim solved
CommentRemove
| Ibrahim Adam |  |
197.210.70.* | February 24, 2022 15:21 |
I picked your order for exchanging ISDT to Perfect Money at the rate of $1.031 PM/USDT, You guys paid me at the rate of $1.023 PM to USDT . This is cheating. Kindly pay me my balance, you owe me $32 of perfect money.
The orderv ID is 5299.
Dear Best Exchange, kindly investigate.
The orderv ID is 5299.
Dear Best Exchange, kindly investigate.
| Ibrahim Adam | February 24, 2022 15:24 |
I am not happy with Coinbox exchanger, They change my USDT to PM exchange rate drastically to a very low number after I place the order thereby scamming me $32 Perfect money.
| Ibrahim Adam | February 24, 2022 15:25 |
Your Customer is not good. I am not happy
| CoinBox admin | February 24, 2022 16:35 |
Hello, Ibrahim Adam!
when creating the application , the rate was 1 - 1.0235 . the payment was made at the same rate in 7 minutes . an automatic recalculation was made by the amount ( 7 and 8 decimal places ) . there was no recalculation of the exchange rate . https://prnt.sc/KQMBppxeFJnI
when creating the application , the rate was 1 - 1.0235 . the payment was made at the same rate in 7 minutes . an automatic recalculation was made by the amount ( 7 and 8 decimal places ) . there was no recalculation of the exchange rate . https://prnt.sc/KQMBppxeFJnI
Claim solved
| Ibrahim Adam | February 24, 2022 18:24 |
No. That is not what happenned. Actually your Advert appeared at the top of USDT-PM exchange list that is why I picked it. I am not mad, I can not go for $1.0235 when there is $1.032 available. For the whole of today your claimed rate was never at the top, how would you appear at the top if you did not display the highest price ? You tricked me into choosing you then you quickly changed the rate and recalculated the application. This is enethical, you should pay me a balance of $32
Claim renewed
| CoinBox admin | March 4, 2022 14:31 |
Ibrahim Adam, above , I provided evidence that the rate did not change after the application was created . can you provide evidence other than your words
Claim solved
CommentRemove
| Sergey M | |
185.118.165.* | February 17, 2022 21:17 |
Very good work
| CoinBox admin | February 24, 2022 16:24 |
Hello, Sergey M!
Thank you for your feedback
Thank you for your feedback
CommentRemove
| Mahir |  |
103.127.3.* | November 12, 2021 10:02 |
Awesome Exchange Service...!!! Very fast and user friendly...!!!
Highly Recommended.....
Highly Recommended.....
| CoinBox admin | November 12, 2021 10:54 |
Hello, Mahir!
Thank you for your feedback
Thank you for your feedback
CommentRemove
| Amaresh panda | |
198.16.74.* | October 16, 2021 08:16 |
Very good service. Received my transaction from SOL to PM. within 5 minutes.
| CoinBox admin | November 1, 2021 15:19 |
Hello, Amaresh panda!
Thank you for your feedback
Thank you for your feedback
CommentRemove
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