Dear Customer,

We apologize for the current delay in processing withdrawals on the TON network. Your payout will be completed within the next few minutes.

Once you have received the funds, we would greatly appreciate it if you could remove your review.

Thank you for your understanding and patience.

Dear customer,

Please note that the funds for your application have been frozen in accordance with the AML policy, which you have actively agreed to before creating the exchange application. This could have happened due to the presence of high-risk tags or other circumstances specified in the user agreement and AML policy.

To pass the verification procedure, it is mandatory to provide the requested data from the email address specified in the application, as well as wait for the completion of the data verification process. In the event that the provided data is incomplete or additional information is required, we will contact you or notify you about it.

Thank you for your understanding and patience.

Also, please note that this review cannot be considered as part of a financial claim, due to the fact that all actions, including verification procedures, are strictly regulated by the user agreement and AML policy, which you have actively agreed to before creating the exchange application.

Dear customer,

Please note that the funds for your application have been frozen in accordance with the AML policy, which you have actively agreed to before creating the exchange application. This could have happened due to the presence of high-risk tags or other circumstances specified in the user agreement and AML policy.

To pass the verification procedure, it is mandatory to provide the requested data from the email address specified in the application, as well as wait for the completion of the data verification process. In the event that the provided data is incomplete or additional information is required, we will contact you or notify you about it.

Thank you for your understanding and patience.

Also, please note that this review cannot be considered as part of a financial claim, due to the fact that all actions, including verification procedures, are strictly regulated by the user agreement and AML policy, which you have actively agreed to before creating the exchange application.

For how long are you freezing my money and why do not you answer my questions on website or on email? I agreed to check my application not to hold my money for 3 days without reason. I provided everything you asked right away and you disappeared from everywhere. Where are high risks just tell me what was the high risk? its all my money exchanged only by me and you can see everything on blockchain! whats so hard to check or why is it taking so long? you just ask and ask different king of staff without telling me any reasonable problem what might be.

"Also, please note that this review cannot be considered as part of a financial claim"? then what is it when you hold my money with no reason for 3 days? I made exchange to other platforms without any problem with much bigger amounts, why did not they saw it as AML problem?

Please help me somebody, they *** my money! its already more then 10 days they are holding my money without reason, i did everything! everything they asked for, i send them my id selfie with id, later i made video holding id and talking some bullshit which has nothing to do with aml, after they disappeared and now they wrote me to take another *** video, next time they maybe require to dance in front of my camera i do not know please help me and go away from these exchanger never use them!

Why are you deleting my other comments? i was ripped off in 2 trades with them and i am not even allowed to write about them publicly? who are you helping me to take my money back or to them *** everything?

Send me my money back!

Its already more than 1 month since they stole my 21000 usdc. Please never use this website and never have hope that someone from bestchange will help you. Nobody cares and answers any of my email, how is it possible that so many people got *** by tradetocash and bestchange still lists this website here?! they are together splitting money.

Dear customer,

According to our information, you have not yet sent the data requested to undergo the video verification procedure.

Observing the verification procedure will not result in funds being unfrozen.

Kind regards, BestChange administration.

I already sent you what you asked and do not lie here you little coward. Send me my money back!

If you are legit why do not you have any phone number or any address written on your webpage? or why your telegram channel is not working at all? give me your location and i will personally come and see your imaginary aml officer who wants me to dance in front of camera butt naked.

You are *** behind cayman islands and *** peoples money! send my money back ***.

Send me my money back!

Never use this exchange or bestchange website! nobody cares about you they just try to *** money from you!

*** *** peoples funds together with bestchange.

Its already more than 1 month they *** my money and I can not get any penny back! be aware of this exchange and do not have any hope that bestchange will do something to help you!

Dear customer,

According to our information, you have not yet sent the data requested to undergo the video verification procedure.

Observing the verification procedure will not result in funds being unfrozen.

Kind regards, BestChange administration.

Yes because I already sent you what you asked 3 times and you lied 3 times that this is final request. I am not your 5 years old boy to send you documents over and over and make videos over and over because you just wanna delay process and steal money. You do not have any AML department its only you and your *** trying to steal peoples money. I see negative review about you every day but bestchange seems doesnt care at all but do not worry I will somehow find you and give you what you deserve!

Its already 3 months since this bastards stole my 25 000 usdc and never sent it back! i tried everything but they do not care because they are assholes trying to steal people's money and hold them forever with their imaginary aml officer who does not exists at all. Bestchange administration does not care either or they are working together because its been 3 months already and tradetocash is still listed on bestchange without any problem with so many negative reviews. I am already losing hope that they will return my money but my suggestion is never use bestchange nor tradetocash because they just wanna steal your money together, otherwise there is no other explnation of this behavior.

Dear Client,
As previously stated, we requested a video verification from you according to the established instructions. However, the required data has still not been provided.
Please do not obstruct the verification procedure. This is the only way to unfreeze the funds.

Oh come on! "Dear" Client, your "dear" is so funny after you ripped me off. I already sent you what you have asked and you told me that this was last verification and you would unfreeze the funds but you lied and requested another video, thats why I am not sending it because I do not believe you. You are *** people! I just do not understand how do you even operate on this website you have the most amount of haters because of your behavior. You are little liars!

Dear customer,

As part of the verification procedure, data may be requested sequentially depending on the progress of the check. Unfortunately, the check cannot be continued at this time without you providing the requested information. Please provide it.

Kind regards, BestChange administration.

How many times can they request "data" I sent them everything they asked. Its just does not make sense they just request random data to keep my money with them. Just tell me whats the *** procedure? How many times can they request "data"? I'm sure its not their last request because they lied to me 3 times. I sent some bullshit and made videos 3 times. Whats the point trusting them again? I just do not understand why do you handle this situation like this. I can send you everything that proves my ownership. Transfers were made almost 3 months ago, no wallet is flagged nothing has happened except that they just *** my money and you did nothing!

Its been 4 months since tradetocash stole my money and refuses to give it back! never use this exchanger they are scamming people and require never ending bullshit "verifications" to hold your money and never give back.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Dear Customer,

Please be advised that the funds related to your request have been frozen in accordance with our Anti-Money Laundering (AML) Policy, to which you expressly agreed before creating the exchange request. This action may have been triggered by high-risk flags or other circumstances specified in the User Agreement and AML Policy.
Verification results: https://getblock.net/en/ETH/tx/0x3943ac04ba824d1e53081ea5c7742e4e155675dac32a94071a60dca4e6afc21a?amlcheckup=59499a40-2725-00c8-ffc1-e4538010f0d0

To complete the verification procedure, it is mandatory to provide the requested information from the email address listed in the application and to await completion of the data review. Should the information supplied be incomplete, or should additional details be required, we will contact you or notify you accordingly.

Thank you for your understanding and patience.

Please also note that this review cannot be treated as a financial claim, as all actions, including the verification procedures, are strictly governed by the User Agreement and AML Policy that you accepted prior to creating the exchange request.

Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as Gambling.

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Dear customer.

We sincerely apologize for the inconvenience caused. At the moment, there is a delay in the processing of some payout requests. We have already prioritized the execution of your order; however, it is necessary to wait for the finalization of the payout.

Thank you for your understanding and patience.

Good day!

We would like to inform you that the exchange has been successfully completed.

We kindly ask you to remove your review.

Why should I delete my review? I wrote exactly what happened here, I received a loss because of your 3 hour delay. And I will add that I am not the first victim and will not be the last. Your work tactics are clearly visible, you have 90% dissatisfied customers.

***

Avan Exchange assures that the funds were sent to me from the exchange and there can be no highly risked assets, please do not delay my funds.

Bestchange Why do you ignore the problem?

Dear customer,

Please note that the funds for your application have been frozen in accordance with the AML policy, which you have actively agreed to before creating the exchange application. This could have happened due to the presence of high-risk tags or other circumstances specified in the user agreement and AML policy.

To pass the verification procedure, it is mandatory to provide the requested data from the email address specified in the application, as well as wait for the completion of the data verification process. In the event that the provided data is incomplete or additional information is required, we will contact you or notify you about it.

Thank you for your understanding and patience.

Also, please note that this review cannot be considered as part of a financial claim, due to the fact that all actions, including verification procedures, are strictly regulated by the user agreement and AML policy, which you have actively agreed to before creating the exchange application.

I sent you everything to the mail.

Administrations Bestchange, 2 weeks my funds are held by this exchanger, I provided all the information, they tell me to set the last 5 conclusions from the wallet, but I have 1 receipt and 1 derived allogdo, a week ago I told them to provide a visual confirmation, I made it the same 5th conclusions, although I have only 1, they just pull the time I need my money, please help.

We see that the data provided is being verified.

Please wait, we will contact you upon completion of the verification, unless additional information is required.