HotRate exchanger
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Information from the exchanger administration
Online platform Hotrate is a profitable and easy exchange of electronic currency. We have everything you can expect from an exchange office and even more.
Leave feedback about the exchanger
Be profit-making with us: totally commercial exchange rate and no hidden commissions. You have an excess to all the most demanding payment systems and popular currencies. Be convenient with us: easy interface, snappy exchange in 24/7 mode. Be safe with us: exchange process is fully automatic, and the possibility of any errors or failures is excluded. Trust of our clients is highly estimated, thus all the information about conducted operations is strictly confidential. We care of the service`s prestige and promote innovations, and that is why we use only exclusive technologies for clients` data protection. Be easy with us: we always keep in touch, and our technical support operators are open for communication. Be beneficial with us: to get bonuses, only one condition is required – just stay with us! Loyalty scheme will give opportunity to earn easily and fast together. If you have any questions or comments, feel free to contact us. Other
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Status: | disabled | HotRate reviews: | 0/34 | |
Exchange rates: | — | Advanced Cash TS: | 6 | |
Reserve: | — | Perfect Money TS: | 260.70 | |
Age: | 3 years 1 months | WebMoney BL: | — | |
On BestChange: | 1 years 11 months | MyWOT rating: | 3.0 | |
Country: | ![]() |
Poland | Forums: | — |
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Use this type of feedback only if get no money from the HotRate exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed. Make sure that you specify the exchange order number in this case – it will help the HotRate administration solve the problem faster. If you just do not like the service at HotRate and you want to share your opinion – select the Comment feedback type. |
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Admin HotRate | (December 15, 2019 | 16:16) |
1. Your exchange was successful and there can not be claim.
2. You said that you did mistake and sent payment twice(the amount and time of payments are different)
3. From our side there are no any mistakes
We are ready to help you and return the funds, but for this we need to make sure that it’s valid you sent them, so we offered you 2 options:
1. Send us a full-screen screenshot with the details of the operation (hide / draw balances and other operations) via email what you used for exchange early
2. Return funds to the dispatch address
BUT! You refuse any of these options and rude / threaten in chat and email
Please note! If you will be continue insult us we will stop the chatting with you regarding this case
Sergey | (December 15, 2019 | 16:19) |
Admin HotRate | (December 15, 2019 | 16:25) |
This information is not enough for us. Need a full-screen screenshot with the details of the operation. We already told you that you can hide confidential information, or we will return the funds to the wallet specified in the application. This is a simple and standard procedure. If this is a matter of principle for you, we are very sorry, because we are trying to help you.
Sergey | (December 15, 2019 | 16:51) |
Admin HotRate | (December 15, 2019 | 17:01) |
This mistake was not in our side. We performed your operation and performed it correctly. Any evidence and confirmation of the exchange must be provided to us by you. We are trying to help you, but you do not fulfill our conditions out of principle.
Sergey | (December 15, 2019 | 17:04) |
Admin HotRate | (December 15, 2019 | 17:08) |
We already understand perfectly well that the question is not about money, but that you want to solve the problem that you created yourself, only on your own terms. Unfortunately, these conditions are not suitable for us, and we have already provided you with all the possible options.
Sergey | (December 15, 2019 | 17:12) |
Admin HotRate | (December 15, 2019 | 17:23) |
Please, do not renew the claim because there are no mistake from our side. Your exchange was successful.
We have offered you our help as a result of your mistake. You do not accept help, and dictate your terms.
Sergey | (December 15, 2019 | 17:26) |
Admin HotRate | (December 15, 2019 | 17:27) |
Please, do not renew the claim because there are no mistake from our side. Your exchange was successful.
We have offered you our help as a result of your mistake. You do not accept help, and dictate your terms.
Sergey | (December 15, 2019 | 17:28) |
Admin HotRate | (December 15, 2019 | 17:30) |
Please, do not renew the claim because there are no mistake from our side. Your exchange was successful.
Instead of solving this problem, you continue to insist on your own and pull out this problem yourself.
We are trying to help you. Choose one of the two options we have proposed, and we will help you with your mistake.
Admin BestChange.com | (December 15, 2019 | 17:31) |
Please provide the information requested by the administrator.
Best regards, BestChange administration.
Sergey | (December 15, 2019 | 17:35) |
and admin service btcchange24 confirm it
Their website says "Your credentials have been credited 22.07547100LTC".
But I did not receive it.
Support chat ignores my question.
Admin BestChange.com | (October 24, 2019 | 20:24) |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
Admin HotRate | (October 29, 2019 | 14:47) |
We made a payment to you within few seconds after crediting funds to our account. Also, within 5 minutes in the chat you were provided with a link to your transaction. Here is a link to your payout: https://live.blockcypher.com/ltc/tx/8c78934177319a1a021024470f589ef1569b7063ee493946b7e9451ff49a38c3 .
Please be careful next time, read the answers in the chat and check your wallet for a transaction. We always pay.
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