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HotRate exchangerPlease note that this exchanger was delisted from the monitor on December 29, 2020. Currently, we cannot advise using HotRate to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
Go to the HotRate site
Information from the exchanger administration
Online platform Hotrate is a profitable and easy exchange of electronic currency. We have everything you can expect from an exchange office and even more.
Leave feedback about the exchanger
Be profit-making with us: totally commercial exchange rate and no hidden commissions. You have an excess to all the most demanding payment systems and popular currencies. Be convenient with us: easy interface, snappy exchange in 24/7 mode. Be safe with us: exchange process is fully automatic, and the possibility of any errors or failures is excluded. Trust of our clients is highly estimated, thus all the information about conducted operations is strictly confidential. We care of the service`s prestige and promote innovations, and that is why we use only exclusive technologies for clients` data protection. Be easy with us: we always keep in touch, and our technical support operators are open for communication. Be beneficial with us: to get bonuses, only one condition is required – just stay with us! Loyalty scheme will give opportunity to earn easily and fast together. If you have any questions or comments, feel free to contact us. Other exchangers
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| Status: | disabled | Reviews: | 34 | ||
| Age: | 3 years 1 month (on 29.12.2020) | Financial claims: | 02 | ||
| On BestChange: | — | Exchange rates: | — | ||
| Country: | Reserve: | — | |||
| Your name: | |
| * Your e-mail: | |
| * Review: | |
| * Type: | |
| * Star rating: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website HotRate have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the HotRate administrator resolve the problem more quickly. If you didn't like the HotRate's service and want to write about it, use the Comment review type. |
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| Order number: | |
| * | |
| Eu | 2.120.241.* | December 19, 2020 15:55 |
| Buckner | 103.88.223.* | November 9, 2020 17:19 |
| Adam's | 77.253.0.* | July 15, 2020 15:07 |
| Scofield | 45.221.68.* | May 7, 2020 14:45 |
| Sergey | 91.236.116.* | December 15, 2019 12:34 |
| HotRate admin | December 15, 2019 13:16 |
1. Your exchange was successful and there can not be claim.
2. You said that you did mistake and sent payment twice(the amount and time of payments are different)
3. From our side there are no any mistakes
We are ready to help you and return the funds, but for this we need to make sure that it’s valid you sent them, so we offered you 2 options:
1. Send us a full-screen screenshot with the details of the operation (hide / draw balances and other operations) via email what you used for exchange early
2. Return funds to the dispatch address
BUT! You refuse any of these options and rude / threaten in chat and email
Please note! If you will be continue insult us we will stop the chatting with you regarding this case
| Sergey | December 15, 2019 13:19 |
| HotRate admin | December 15, 2019 13:25 |
This information is not enough for us. Need a full-screen screenshot with the details of the operation. We already told you that you can hide confidential information, or we will return the funds to the wallet specified in the application. This is a simple and standard procedure. If this is a matter of principle for you, we are very sorry, because we are trying to help you.
| Sergey | December 15, 2019 13:51 |
| HotRate admin | December 15, 2019 14:01 |
This mistake was not in our side. We performed your operation and performed it correctly. Any evidence and confirmation of the exchange must be provided to us by you. We are trying to help you, but you do not fulfill our conditions out of principle.
| Sergey | December 15, 2019 14:04 |
| HotRate admin | December 15, 2019 14:08 |
We already understand perfectly well that the question is not about money, but that you want to solve the problem that you created yourself, only on your own terms. Unfortunately, these conditions are not suitable for us, and we have already provided you with all the possible options.
| Sergey | December 15, 2019 14:12 |
| HotRate admin | December 15, 2019 14:23 |
Please, do not renew the claim because there are no mistake from our side. Your exchange was successful.
We have offered you our help as a result of your mistake. You do not accept help, and dictate your terms.
| Sergey | December 15, 2019 14:26 |
| HotRate admin | December 15, 2019 14:27 |
Please, do not renew the claim because there are no mistake from our side. Your exchange was successful.
We have offered you our help as a result of your mistake. You do not accept help, and dictate your terms.
| Sergey | December 15, 2019 14:28 |
| HotRate admin | December 15, 2019 14:30 |
Please, do not renew the claim because there are no mistake from our side. Your exchange was successful.
Instead of solving this problem, you continue to insist on your own and pull out this problem yourself.
We are trying to help you. Choose one of the two options we have proposed, and we will help you with your mistake.
| BestChange admin | December 15, 2019 14:31 |
Please provide the information requested by the administrator.
Best regards, BestChange administration.
| Sergey | December 15, 2019 14:35 |
and admin service btcchange24 confirm it
| Robot | 94.200.168.* | October 24, 2019 11:43 |
Their website says "Your credentials have been credited 22.07547100LTC".
But I did not receive it.
Support chat ignores my question.
| BestChange admin | October 24, 2019 17:24 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
| HotRate admin | October 29, 2019 11:47 |
We made a payment to you within few seconds after crediting funds to our account. Also, within 5 minutes in the chat you were provided with a link to your transaction. Here is a link to your payout: https://live.blockcypher.com/ltc/tx/8c78934177319a1a021024470f589ef1569b7063ee493946b7e9451ff49a38c3 .
Please be careful next time, read the answers in the chat and check your wallet for a transaction. We always pay.
| Mkapresents | 42.111.152.* | October 17, 2019 15:15 |
| Vahid Shooshtari | 37.129.189.* | June 5, 2019 12:03 |
| Kamil | 31.134.63.* | May 30, 2019 10:29 |
| Ali | 178.128.210.* | May 27, 2019 15:27 |
| Zakes | 41.146.131.* | May 25, 2019 05:25 |
| Vadim | 84.54.191.* | May 21, 2019 05:58 |
| Andrew | 46.133.214.* | May 18, 2019 09:51 |
| Martin Jhon | 85.92.165.* | May 13, 2019 23:08 |
| Marie | 193.70.46.* | May 7, 2019 22:53 |
| Tracy Dunkan | 31.41.68.* | May 2, 2019 06:15 |
| Paul | 212.103.50.* | April 30, 2019 09:15 |
| Max D. | 77.111.247.* | April 25, 2019 18:18 |
| Bylinovich | 37.215.53.* | April 1, 2019 06:55 |
| Oleg | 46.166.112.* | March 26, 2019 13:07 |
| User | 77.111.245.* | March 18, 2019 08:16 |
| Patrick | 66.206.12.* | March 14, 2019 09:05 |
| John | 77.111.247.* | March 12, 2019 17:05 |
| Alex | 77.111.244.* | March 10, 2019 10:32 |
| Kate Skobeleff | 77.111.247.* | March 4, 2019 10:39 |
| Denis | 90.154.71.* | March 1, 2019 13:05 |
| Add | 50.7.154.* | February 28, 2019 14:41 |
| Amir | 77.111.247.* | February 28, 2019 07:08 |
| Nelly | 85.140.2.* | February 25, 2019 17:48 |
| Gordan Agapios | 91.210.204.* | February 25, 2019 15:49 |
| Siegmund | 46.101.163.* | February 24, 2019 13:13 |
| Den Shurin | 216.162.47.* | February 23, 2019 15:44 |
| Roman Solotvik | 104.131.66.* | February 19, 2019 18:55 |
| Andrew Rawn | 176.59.47.* | February 18, 2019 10:03 |
| Seymaltsev | 178.122.243.* | February 16, 2019 19:36 |
| HotRate admin | February 18, 2019 13:07 |
Unfortunately, due to the heavy traffic on our web site, we were forced to limit exchanges. Further, if same situation will take place, please contact our technical support and we will change limits for you in real time.
| Seymaltsev | February 26, 2019 13:23 |
| HotRate admin | March 4, 2019 09:40 |
We regret that you have received claim due several hours, and we do the best to improve the overall support, especially in online chat. Hotrate are currently renovating and extending our customer service line. We apologize for any inconvenience that might be caused by this.
| XAlexX | 165.84.231.* | February 14, 2019 12:13 |
HotRate exchanger's most popular directions for the last 30 days:
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