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SuperChangeNet exchangerPlease note that this exchanger was delisted from the monitor on January 3, 2025. Currently, we cannot advise using SuperChangeNet to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
Go to the SuperChangeNet site
Information from the exchanger administration
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| Status: | disabled | SuperChangeNet reviews: | 01029 | |
| Exchange rates: | — | Volet TS: | 1 | |
| Reserve: | — | Perfect Money TS: | 309.80 | |
| Age: | 8 years 9 months | WebMoney BL: | — | |
| On BestChange: | — | MyWOT rating: | 3.0 | |
| Country: |  |
Ukraine | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website SuperChangeNet have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the SuperChangeNet administrator resolve the problem more quickly. If you didn't like the SuperChangeNet's service and want to write about it, use the Comment review type. |
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Add a comment:
| Alex |  |
86.49.224.* | June 6, 2024 15:10 |
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
I tried to exchange USDT to KZT and now there is problem with confrimations from TRX network, that's what the support says and the blockchain says the transaction is confirmed.
No answer on live chat.
No answer on live chat.
| Alex | June 6, 2024 15:10 |
Waiting for more than 4 hours now, no refund and no transaction done.
| Alex | June 6, 2024 15:19 |
Now they ask me form AML documents after I spent all day with their support on the email. Total scam. Stay away.
| Alex | June 6, 2024 17:45 |
After endless conversation over email they refused to provide AML risk report.
It looks like they don't have any valid reasons to hold my funds.
Btw, they don't have the acceptable risk percentage in their rules.
I please bestchange admin to look in to this scam.
It looks like they don't have any valid reasons to hold my funds.
Btw, they don't have the acceptable risk percentage in their rules.
I please bestchange admin to look in to this scam.
| SuperChangeNet admin | June 6, 2024 19:52 |
Hello Alex,
AML.
AML.
| SuperChangeNet admin | June 6, 2024 19:54 |
Contact service support for further instructions.
| Alex | June 6, 2024 21:36 |
I did not receive my funds back. Exchange did not provide me with AML scoring and violated my rights.
| SuperChangeNet admin | June 7, 2024 10:22 |
Screenshot has been provided to you.
Refunds are possible AFTER inspection has been completed.
Refunds are possible AFTER inspection has been completed.
| Alex | June 7, 2024 13:27 |
I did not receive any information or documents of transaction involved risk assesment.
I received poor screenshot of something with tag ''freezed''. This does not tell me anything.
The platform breaks their own rules written in AML section.
I require to get a document with overall risk factor assesment and after that I am glad to provide what they requested.
For now this looks like ***.
I received poor screenshot of something with tag ''freezed''. This does not tell me anything.
The platform breaks their own rules written in AML section.
I require to get a document with overall risk factor assesment and after that I am glad to provide what they requested.
For now this looks like ***.
| Alex | June 7, 2024 17:55 |
Latest update:
The exchange refused my request to introduce me with their GDPR rules before sending sensitive personal documents.
I ask BestChange admin to look in to this.
The exchange refused my request to introduce me with their GDPR rules before sending sensitive personal documents.
I ask BestChange admin to look in to this.
| Alex | June 8, 2024 06:51 |
It is now two days since I am waiting for receiving data protection policy to complete KYC procedure.
Admin, please solve this case ASAP.
Admin, please solve this case ASAP.
| Alex | June 8, 2024 07:47 |
I received official decline from the exchange to provide me with privacy policy and information how they will handle my documents.
This is unbelievable and unprofessional.
This is unbelievable and unprofessional.
| BestChange admin | June 8, 2024 09:49 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
| Alex | June 8, 2024 10:12 |
Hello,
Unfortunately the results of AML check provided by exchange service is ***.
I have conducted an AML check for this transaction using independent AML provider and received results without DarMarket, Enforcment action.
I believe that this exchange is using deceptive tactics to make their *** actions look legit.
I ask admin to check this transaction with any available AML checker and learn that the exchange point is using forgery to cover up their *** activity.
Unfortunately the results of AML check provided by exchange service is ***.
I have conducted an AML check for this transaction using independent AML provider and received results without DarMarket, Enforcment action.
I believe that this exchange is using deceptive tactics to make their *** actions look legit.
I ask admin to check this transaction with any available AML checker and learn that the exchange point is using forgery to cover up their *** activity.
| Alex | June 9, 2024 09:06 |
Provided them with KYC documents, 1 day passed and still no refund.
Classical ***, beware.
Classical ***, beware.
| Alex | June 12, 2024 16:02 |
They continue to ask for additional selfies with document + note + something more on one photo.
It is absurd that BestChange supports this behaviour.
It is absurd that BestChange supports this behaviour.
CommentRemove
| Musafir |  |
37.111.237.* | October 30, 2023 13:29 |
Issue has been fully resolved
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
Already 2hr gone still my order pending
support not responding really shamefully service
i don't know why it's pending status is received payment but they can't paid on pm 1000 Usdt to pm.
support not responding really shamefully service
i don't know why it's pending status is received payment but they can't paid on pm 1000 Usdt to pm.
| BestChange admin | October 30, 2023 14:06 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| SuperChangeNet admin | October 31, 2023 12:03 |
Hello Musafir,
completed
completed
| BestChange admin | October 31, 2023 14:15 |
Hello!
Musafir, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Musafir, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
| Musafir | November 4, 2023 06:13 |
Received after 2hr.
CommentRemove
| Hamza mughal |  |
37.111.136.* | September 7, 2023 15:15 |
Issue has been successfully resolved by the exchanger's administration
My fund not received
| BestChange admin | September 8, 2023 05:59 |
Hello!
Dear Hamza, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Dear Hamza, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
| SuperChangeNet admin | September 8, 2023 09:26 |
Hello Hamza mughal,
completed.
completed.
Claim solved
CommentRemove
| Mirziyodilla |  |
82.215.106.* | August 7, 2023 08:00 |
Issue has been fully resolved
Made an exchange for the amount of 100 USDT, after payment for, the status of the application changed to "Accepted, waiting for the funds to be credited to the card" but the funds have not yet arrived!
They wrote that the system works in automatic mode, but the result shows something else, I'm still waiting for the money to be credited
They wrote that the system works in automatic mode, but the result shows something else, I'm still waiting for the money to be credited
| SuperChangeNet admin | August 7, 2023 09:07 |
Hello Mirziyodilla,
contact support on the site. There will be a refund.
contact support on the site. There will be a refund.
Claim solved
CommentRemove
| Luay |  |
104.28.82.* | July 31, 2023 00:31 |
Issue has been fully resolved
Personal data was removed by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
I have exchanged 200 usdt to advcash but didnt receive anything after waiting for supposed "automated exchange" I can still wait a little bit more but please admin take this into consideration
Request N°
Request N°
| BestChange admin | July 31, 2023 05:11 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Luay | July 31, 2023 10:29 |
Understood
| Luay | July 31, 2023 10:30 |
Still havent received anything btw I dont know how such websites can be trusted on best change I thought it only listed the most trustworthy
| SuperChangeNet admin | July 31, 2023 10:53 |
Hello Luay,
contact the online chat on the site. A refund will be made.
contact the online chat on the site. A refund will be made.
Claim solved
| Luay | July 31, 2023 12:02 |
You guys are ***
| Luay | July 31, 2023 12:02 |
I va contacted them before with no response plus you already have the usdt address I used to deposit refund the 200 usdt on there
| Luay | July 31, 2023 12:03 |
Please best change admin help or I wil rewrite a complaint
| BestChange admin | July 31, 2023 12:17 |
We ask you to refrain from self-copying in reviews, since duplication is not welcomed by the monitoring administration.
Please communicate information through your initial feedback.
Your new review will be deleted.
Best regards, BestChange administration.
Please communicate information through your initial feedback.
Your new review will be deleted.
Best regards, BestChange administration.
| BestChange admin | July 31, 2023 12:26 |
Hello,
We kindly ask the exchanger's administration to provide a response to our request about the order by email.
Best regards, BestChange administration.
We kindly ask the exchanger's administration to provide a response to our request about the order by email.
Best regards, BestChange administration.
| SuperChangeNet admin | July 31, 2023 13:06 |
Luay, 1533acf14d6505b9440c6ed0a065b5b73cbff5fbd95ecccdd4a75c71f6d9dfe7
| BestChange admin | July 31, 2023 14:03 |
Dear user, please, confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Best regards, BestChange administration.
CommentRemove
| Arafat Hossan | |
37.111.199.* | July 24, 2023 08:38 |
Request đ 12077944
Exchange rate: $1.0431
I forgot to send extra usdt plz give me back Send the extra dollars
I was supposed to do transfer USDT 2,396.702138
But I was Transfer 2500$ 103$ Extra please back
My Trc20 Address
TJcF8hhWjsxsE1nwcF5Mh7DqXXpwwfWaL7
Exchange rate: $1.0431
I forgot to send extra usdt plz give me back Send the extra dollars
I was supposed to do transfer USDT 2,396.702138
But I was Transfer 2500$ 103$ Extra please back
My Trc20 Address
TJcF8hhWjsxsE1nwcF5Mh7DqXXpwwfWaL7
| SuperChangeNet admin | July 24, 2023 12:23 |
Hello Arafat Hossan,
completed
completed
Claim solved
| BestChange admin | July 24, 2023 18:34 |
Hello!
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Best regards, BestChange administration.
CommentRemove
| Diwakarh |  |
37.120.148.* | February 18, 2022 06:16 |
Sir i sent 100 usdt to them but mistkenly create order of 90 usdt i get the notification on order page that my payment is accepted and the confirmation also done but support live chat is giving the proper response and they are not completing the exchange i already wait one hour admin please check that they scam me ?
| BestChange admin | February 18, 2022 06:20 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| SuperChangeNet admin | February 21, 2022 09:28 |
Hello, Diwakarh!
application completed
application completed
Claim solved
| BestChange admin | February 21, 2022 12:06 |
Diwakarh, we kindly ask you to prove the Exchanger's words.
CommentRemove
| User |  |
194.34.132.* | December 3, 2021 18:08 |
What is this? These exchanger is giving very high rate but when link is clicked it takes to different exchange direction.
https://imgur.com/iIA24hT
https://imgur.com/iIA24hT
| SuperChangeNet admin | December 3, 2021 19:00 |
Hello, dear customer!
What you mean?
What you mean?
Claim solved
CommentRemove
| Grzesiek B |  |
31.134.63.* | November 22, 2021 19:45 |
Issue has been fully resolved
I have paid to convert PM USD to PM EUR. They claim that the payment did not come despite the proof I attached to them and they make them wait until the next day !! I am enclosing a log entry that confirms that I have paid for the replacement. I have not encountered such a situation yet. In other exchange offices, the exchange of PM USD for PM EUR is instant.
Sent Payment: 100.00 USD to account U2642197 from U17626556. Batch: 433661372. Memo: Shopping Cart Payment. Pay_to_ychanger_N_15534690854168.
Sent Payment: 100.00 USD to account U2642197 from U17626556. Batch: 433661372. Memo: Shopping Cart Payment. Pay_to_ychanger_N_15534690854168.
| Grzesiek B | November 22, 2021 19:48 |
Proof: https://iv.pl/image/receipt.GIL1zU5
| Grzesiek B | November 22, 2021 19:49 |
Https://superchange.net/en/exchange-status/HyFSRnrSf2LPTdY5BxuuA-1637608841
| Grzesiek B | November 22, 2021 21:12 |
My ticket on PM and answer:
Hello. I have converted PM USD to PM EUR. The recipient says they havent received the deposit. Here is my account history log:
Sent Payment: 100.00 USD to account U2642197 from U17626556. Batch: 433661372. Memo: Shopping Cart Payment. Pay_to_ychanger_N_15534690854168.
Please check this.
Odpowiedz:
Dear Customer,
The mentioned transfer has been completed.
Under certain circumstances some account-to-account transactions might get temporarily blocked by our automatic security system. Such suspicious transfers get postponed for check and manual confirmation by our Security Department.
Transactions put under investigation are reviewed and processed within following 24 hours.
Sincerely, Customer Support Manager
Andrew Lionel
Hello. I have converted PM USD to PM EUR. The recipient says they havent received the deposit. Here is my account history log:
Sent Payment: 100.00 USD to account U2642197 from U17626556. Batch: 433661372. Memo: Shopping Cart Payment. Pay_to_ychanger_N_15534690854168.
Please check this.
Odpowiedz:
Dear Customer,
The mentioned transfer has been completed.
Under certain circumstances some account-to-account transactions might get temporarily blocked by our automatic security system. Such suspicious transfers get postponed for check and manual confirmation by our Security Department.
Transactions put under investigation are reviewed and processed within following 24 hours.
Sincerely, Customer Support Manager
Andrew Lionel
| SuperChangeNet admin | November 27, 2021 11:53 |
Hello, Grzesiek B!
Order complete successfully
Order complete successfully
Claim solved
CommentRemove
| Ahmed544 |  |
197.40.177.* | October 12, 2021 21:29 |
Bad service ? they say payment after 3 confirmation but in real payment after hours of payment I don't receive perfect money after 1 hours and operator said payment will be after 9 hours why that......... This is waste of time
| SuperChangeNet admin | October 13, 2021 08:33 |
Hi, Ahmed544!
Sorry for waiting.
Sorry for waiting.
Claim solved
CommentRemove
| EasyCash4U |  |
103.112.57.* | September 23, 2021 07:25 |
Super fast. Adv to PM. great and good rate.
0
CommentRemove
| Alex |  |
176.37.158.* | April 30, 2021 07:28 |
Concluded Ethereum. The transfer transaction was successful, a window appeared that the payment was accepted and expect the money to be charged. But the money never came to the card.
I do not recommend the service!
I do not recommend the service!
| SuperChangeNet admin | May 1, 2021 14:49 |
Hello, Alex!
Your exchange is successful.
Your exchange is successful.
Claim solved
CommentRemove
| Muhammad Shahbaz | |
111.119.178.* | February 9, 2021 10:01 |
Kindly credit funds in my account thay completed my exchange I have not yet received pm in my account and why u not provided batch number of pm
| Muhammad Shahbaz | February 9, 2021 10:15 |
Kindly complete my order why u not providing me batch
| Muhammad Shahbaz | February 9, 2021 10:17 |
| Muhammad Shahbaz | February 9, 2021 10:17 |
Kindly complete order
| Muhammad Shahbaz | February 9, 2021 10:17 |
Reply me on chat
Claim renewed
| Muhammad Shahbaz | February 9, 2021 10:20 |
I have not received any email of confirmation of my order
| BestChange admin | February 9, 2021 10:25 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| SuperChangeNet admin | February 9, 2021 10:37 |
Hello, Muhammad Shahbaz!
We sent to you refund successfully.
We sent to you refund successfully.
Claim solved
| Muhammad Shahbaz | February 9, 2021 10:43 |
Refund received
CommentRemove
| Tika |  |
36.70.148.* | September 22, 2020 03:40 |
Oh my god, very fast and good service.
thank you
thank you
0
CommentRemove
| Neven |  |
109.165.129.* | August 4, 2020 08:00 |
Very fast and instant... thank you.
0
CommentRemove
| Ryan | |
102.129.224.* | July 23, 2020 07:25 |
The best service ever! I've exchanged money from my smartphone for the first time and had no problems with navigation. The money came pretty fast. Definitely, it's a 5-star service.
0
CommentRemove
| Soan |  |
42.112.40.* | July 4, 2020 09:33 |
Rat nhanh: adv-perfectmoney
0
CommentRemove
| Stanley |  |
123.194.168.* | June 24, 2020 13:51 |
PM to AdvCash , instant transaction, great service !
0
CommentRemove
| Thomas | |
185.230.127.* | June 24, 2020 11:56 |
Received PM -> ADV instantly.
0
CommentRemove
| Akash Roy | |
27.147.190.* | November 7, 2019 12:33 |
Received my BTC instantly
0
CommentRemove
| Marin Tutunaru |  |
177.137.40.* | November 22, 2018 11:48 |
Thanks they solved my problem
0
CommentRemove
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