Exchange rates:
263959
Exchangers:
234
Updated:
02:51:38
simpleswap.io exchanger website screenshot

SimpleSwap exchanger

Other
Status: active SimpleSwap reviews: 0/98
Exchange rates: 2450 Advanced Cash TS:
Reserve: $4 700 195 Perfect Money TS:
Age: 4 years 11 months WebMoney BL:
On BestChange: 4 years 1 months MyWOT rating: 3.0
Country: Marshall Islands Forums:
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Use this type of feedback only if you get no money from the SimpleSwap exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the SimpleSwap administration solve the problem faster.

If you just do not like the service at SimpleSwap and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Vladique 193.106.170.* November 29, 2019, 06:47
Very convenient exchange. Everything is clear and accessible, it is very cool that there are many cryptocurrencies for exchange.
Expand (1)
Admin SimpleSwap November 29, 2019, 08:38
Hello, Vladique!
Nice to hear, thanks for your review. We hope you will become a frequent guest on SimpleSwap :)
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Rcoko 114.125.55.* November 26, 2019, 21:56
Best swap exchange ever.
Fast and secure.
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Admin SimpleSwap November 27, 2019, 08:04
Hello, Rcoko!
Thank you for your kind words! We appericate it! See you soon on SimpleSwap!
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Viktor 37.17.26.* November 26, 2019, 10:02
Absolutely happy with SimpleSwap. Easy to use exchange which provides all I need. Great experience.
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Admin SimpleSwap November 27, 2019, 08:06
Hello, Viktor!
Thank you for the feedback. Looking forward to other exchanges from you on our platform!
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Shane Padula 70.235.138.* November 24, 2019, 23:18
Simple swap allows streamlined access to some of the hottest altcoins around. I got to get in on coins that hadn't become popular.... yet! Best in class and safe and secure.
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Admin SimpleSwap November 25, 2019, 07:52
Hello,

Nice to hear that you are satisfied with the use of our service. We are happy to have you on our platform at any time :)
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Uacmiui 176.37.92.* November 24, 2019, 03:55
Great exchanger with a minimal commission. There is also a cryptocurrency exchange, which is my first practice. Everything is convenient and excellent. Finished product). There is also a wish): add more trading pairs for exchange. I also want to drag coins and tokens for fiat.
Expand (1)
Admin SimpleSwap November 24, 2019, 14:02
Hello,

Your feedback is very important to us. We are constantly developing and doing everything possible to ensure that our service meets all the requirements of our customers. We hope that in the near future we will have the opportunity to add more trading pairs for exchange. We will be glad to see you again on our service!
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212.22.202.* November 23, 2019, 20:13
SimpleSwap exchanger is really cool, fast growing and noteworthy.
Expand (1)
Admin SimpleSwap November 24, 2019, 13:45
Hello,

We appreciate your feedback! We hope you will become a frequent guest on SimpleSwap :)
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Aswin Muthusamy 60.243.40.* November 23, 2019, 14:39
Been a Customer since the start and they have developed a lot , added a lot of new tokens and coins for us to easily swap and literally the best price and the system works perfectly . I love simpleswap and would definitely recommend it to my friends.
Expand (1)
Admin SimpleSwap November 23, 2019, 19:26
Hello, Aswin Muthusamy!

Thank you very much for the kind words about our service. We are always glad to see you on SimpleSwap!
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Ahmad 142.93.212.* November 22, 2019, 01:07
The SimpleSwap team is glad to welcome you to our service. We have made the process of cryptocurrency exchange simple, safe and comfortable.
Expand (1)
Admin SimpleSwap November 22, 2019, 08:07
Hello, Ahmad!
Thank you for the feedback. We are always glad to help with any questions. See you soon on SimpleSwap!
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Wubin 128.199.73.* November 22, 2019, 00:42
SimpleSwap has no limit on the minimum and maximum amounts for exchange. The only thing to consider is commissions on currency transactions.
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Admin SimpleSwap November 22, 2019, 08:08
Hello, Wubin!
We are glad to hear that you are satisfied with our service. This is really important for us. Hope to see you soon on our platform!
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Cryptolover 37.111.11.* November 22, 2019, 00:34
The SimpleSwap system is integrated into the largest cryptocurrency trading platforms. There is no deposit storage, only instant coin exchange in our service. So we are able to find the most profitable exchange rate for our users
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Admin SimpleSwap November 22, 2019, 08:10
Hello, Cryptolover!
Thank you for sharing your experience of using SimpleSwap. We will be glad to see you again on our service!
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Maximus 94.178.97.* November 21, 2019, 23:59
Hello my dear friend))
You start to delve into the cryptocurrency, you want to have some coins in your wallet but dont know where to get them, go to the best simpleswap.io exchanger, they will always help you here))
I recommend this exchanger to everyone !!!
Expand (1)
Admin SimpleSwap November 22, 2019, 08:13
Hello, Maximus!
We are very pleased to hear such kind words, thank you! Can't wait to see you again!
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Tempelanass 36.80.130.* November 21, 2019, 11:44
Recomendations swap exchange
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Admin SimpleSwap November 22, 2019, 08:17
Hello, Tempelanass!
Thank you for the feedback. Look forward to seeing you again on SimpleSwap!
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Oktoriko Siregar 182.1.57.* November 21, 2019, 11:43
I like simpleSwap, best exchange.
Very easy to use. Fast.
Expand (1)
Admin SimpleSwap November 22, 2019, 08:20
Hello, Oktoriko Siregar!
Thank you for the review! See you soon on SimpleSwap!
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Munawar Ali 42.201.133.* November 21, 2019, 11:35
SimpleSwap had a Great Experience for using.
Its Good Exchange reasonable exchange price fast and secure, also its easy to use.
Expand (1)
Admin SimpleSwap November 22, 2019, 08:21
Hello, Munawar Ali!
Thank you for your feedback and confidence. We will wait for your new exchanges on SimpleSwap :)
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Khambing 175.158.61.* November 21, 2019, 11:32
Great exchange!
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Admin SimpleSwap November 22, 2019, 08:22
Hello, Khambing!
Thank you very much! We are waiting for you on SimpleSwap!
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Sanchoos469 185.75.84.* November 21, 2019, 11:17
Hello everyone! I want to recommend a great exchange !!! I use it every day! Everything is fast and high quality !!! Join simpleswap.io!!!
Expand (1)
Admin SimpleSwap November 22, 2019, 08:23
Hello, Sanchoos469!
Thank you for sharing your opinion about SimpleSwap. We will be glad to see you again on our service!
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Jason gray 172.58.141.* November 21, 2019, 11:14
Love this exchange. By far the fastest. And the simple swap (swap) token is the best of any exchange. All others are just copycats but they cant compair
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Admin SimpleSwap November 22, 2019, 08:25
Hello, Jason gray!
Thank you for your opinion! We appericate it! Glad to see you on SimpleSwap!
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NeaMahesvara 182.1.18.* November 21, 2019, 11:00
Exchange that is highly recommended as the name simple swap
Expand (1)
Admin SimpleSwap November 22, 2019, 08:26
Hello, NeaMahesvara!
We are glad that you enjoyed using our service. Feel free to contact our support team for any questions that you might have.
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Max 178.128.126.* November 21, 2019, 10:20
The most clear and fast excange which I've seen!
Expand (1)
Admin SimpleSwap November 22, 2019, 08:27
Hello, Max!
We appreciate your feedback. Thank you so much!
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Abraham w 180.244.198.* July 24, 2019, 14:55
Recently i submitted a swap order ANKR to BNB, i swap 2,7M ankr and "You will receive ~ 709.98416975 BNB-MAINNET" they said. After waiting for a while, i submit a ticket to support for asking how long this swap will take. And they said usually an order will takes up to 60 minutes, 20 minutes later i receive new email and they said my order suspended because their system made wrong calculation in ANKR BNB pair, this is not professional. Then the support offering me to refund my ankr or complete my order with "In this case you will receive ~670 BNB-MAINNET". I choose to refund my ANKR because if i trade manually ANKR/BNB for that moment i will get 680-683 BNB with 0.0002531 bnb for 1 ankr. Then i think they make a good profit in other order. But they wont take the responsibility when their own system make a wrong calculation, they choose to make their customer disappointed. I think will be better if they complete the order that already submitted. and suspend for new trade while fixing wrong rate calculation. How this platform can be big if "wrong calculation" like this only spotted when customer already submit an order, Then let the costumer down after accidentally make they know if there a technical issue in their system. They not ready to be big platform Without responsibility like this.

Sorry for my bad english, i hope people can understand
Expand (1)
Admin SimpleSwap July 24, 2019, 16:23
Hello, Abraham w!

Thank you for your feedback!

We would like to give some comments on this situation:

The rate for this exchange was miscalculated it was a technical error and we admit it. As soon as we found this out we immediately responded and were ready to refund coins so you wont have any financial loss because of that. So we made this refund as far as it was possible.

For this swap the floating flow was chosen and it means that we cant guarantee receiving the estimate. It was possible to make the exchange in accordance with current market rate and we offered you that. In case you would like to receive certain amount you should use fixed rate exchange, in that case you will be safe from market fluctuation.

We are grateful for driving attention to this bug but it was impossible to make the exchange because of the false rate. We didnt want to risk your coins and this refund was the best decision in this case.
Claim solved
3
CommentRemove
Marquinhos 94.63.9.* June 24, 2019, 21:58
Very reliable, I use it often. Support is fast and works. Top choice!
Expand (1)
Admin SimpleSwap June 24, 2019, 22:25
Hello, Marquinhos!

Nice to hear, thank you for the feedback. Look forward to seeing you again on SimpleSwap!
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User 188.130.177.* June 2, 2019, 03:41
Not an ethical exchanger. Customers hold for children.
Kyber exchange for DENT is frozen due to a "sudden" technical problem (which happens regularly on this exchanger, by the way). Those support stated that their program could not complete my exchange, offered to return my funds in full. I insisted on the completion of the exchange manually, in the end, for that there is support for those there. Stretched with the solution of this issue for 3 days. As a result, the funds were returned, but not fully, my Kyber network commission paid for my funds. ))) Their problem is my fee! Lol! Most likely in their affiliate program behave in a similar way.
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Admin BestChange.com June 2, 2019, 07:12
Hello!

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin SimpleSwap June 2, 2019, 13:44
Hello, dear customer!

As we have already explained to you we had a technical issue due to which the coin rate was calculated incorrectly. To be exact the rate was overstated ~1,000 times. As we know, you understood that this was a mistake, but nevertheless decided to send KNC coins to our address.

Our system detected that the amount you would receive is different a lot from the expected one. Therefore, the exchange was automatically suspended.

As soon as you contacted us, within 20 minutes we offered you to refund your coins immediately.
Also, you were offered to complete the exchange at the current market rate.
You chose the refund and we immediately sent you KNC.

Your question was resolved within 22 hours (from the moment you contacted us until the refund of the coins to your address). It was so long because we could not come to a common decision with you and the discussion took all this time.
In addition, we couldn't do anything until you reached out to us. We have should offer you ways out of this situation for you to choose which is more convenient for you.

We once again deeply apologize for the technical error in our system. As we have said, the issue has been fixed and this pair is calculated correctly.
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Mark 104.143.209.* May 24, 2019, 18:05
Been testing this service for 4 months and happy to recommend it. Never had a problem with transactions speed. Fair rates and easy to use.
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Admin SimpleSwap May 25, 2019, 01:59
Hello, Mark!

Nice to hear, thanks for your review. We hope you will become a frequent guest on SimpleSwap :)
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Andreas 193.106.111.* May 7, 2019, 12:47
Exchanged small amount of crypto from Callisto (CLO) to Ehtereum, the transaction was completed within 30 minutes. Good for you!
Expand (1)
Admin SimpleSwap May 7, 2019, 13:13
Hello, Andreas!

Thank you for sharing your experience of using SimpleSwap. We will be glad to see you again on our service!
0
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Joe 194.206.111.* May 6, 2019, 12:53
When I changed money, they didn't sent me full amount that was fixed in invoice.
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Admin BestChange.com May 6, 2019, 13:36
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin SimpleSwap May 6, 2019, 20:26
Hello, Joe!

We deeply apologize for this situation. There was a serious error in our system because of which you received less coins than you should have.
It is absolutely unacceptable for fixed rate exchanges on our service. Therefore, we are ready to send the missing BTC coins immediately.
Please contact us via support@simpleswap.io for further discussion.
Admin SimpleSwap May 13, 2019, 20:17
Hello, Joe!

Please reach us out via support@simpleswap.io. We would like to personally apologize to you and solve this unpleasant situation.
We are looking forward to hearing from you.
Thank you in advance!
Admin SimpleSwap July 29, 2019, 16:03
Hello, Joe!

Unfortunately, we have not received an email from you yet regarding your exchange. We will still be glad to send you the missing Bitcoins. Please contact us via support@simpleswap.io to solve the issue.
Once again we sincerely apologize. We hope to hear from you soon.
Claim solved
3
CommentRemove
Omar Leroy 37.120.136.* May 4, 2019, 11:54
I made several exchanges here all succesfull. Nice and easy platform with good reserves.
Expand (1)
Admin SimpleSwap May 6, 2019, 19:13
Hello, Omar Leroy!

Thank you for the feedback. Looking forward to other exchanges from you on our platform!
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Ox 104.236.213.* May 2, 2019, 21:17
I really enjoy working with this service. If you haven't tried it yet, you definitely should. This exchanger has a long list of cryptocurrencies. I have all I need. No more necessity to look for billions of these. It operates super fast. No hidden rocks here. These guys do amazing job.
Expand (1)
Admin SimpleSwap May 6, 2019, 19:09
Hello, Ox!

Thank you very much for the kind words about our service. We are glad that SimpleSwap suits you in all respects. See you!
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CommentRemove
Dan 85.26.164.* April 30, 2019, 21:24
Testing for some months. Like it. Always super fast and commissions is low. Huge thanks!
Expand (1)
Admin SimpleSwap May 2, 2019, 00:03
Hello, Dan!

Thank you. Looking forward to your next exchanges on SimpleSwap!
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Rose 46.101.89.* April 29, 2019, 15:01
Finally you don't need to register. I exchanged different coins. NEver had a problem. My number one
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Admin SimpleSwap April 29, 2019, 15:17
Hello, Rose!

Thank you for the feedback. Actually, SimpleSwap is completely free from sign-ups and it's great.
You are always welcome on our platform!
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NillZ 178.206.173.* April 28, 2019, 11:02
Looks nise. Work fast. I like its fast and dont ask info.
Expand (1)
Admin SimpleSwap April 29, 2019, 15:11
Hello, NillZ!

Thanks for your feedback. We will be glad to see you again on SimpleSwap!
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CommentRemove
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