SimpleSwap exchanger
Go to the SimpleSwap site
Information from the exchanger administration
The Simple Swap team is glad to welcome you on our service. We have done the process of cryptocurrency exchange simple, safe and comfortable.
Leave feedback about the exchanger
We offer a limitless exchange more than 600 coins. Also we are pleased to list new coins appearing on the market. All in order for you to change what you want when you want and as much as you want. We make the process of exchanging cryptocurrency simple as a daily shopping trip. We take care of our users, so our customer service glad to help you 24/7. Other
|
Status: | active | SimpleSwap reviews: | 0/98 | |
Exchange rates: | 2450 | Advanced Cash TS: | — | |
Reserve: | $4 700 195 | Perfect Money TS: | — | |
Age: | 4 years 11 months | WebMoney BL: | — | |
On BestChange: | 4 years 1 months | MyWOT rating: | 3.0 | |
Country: | ![]() |
Marshall Islands | Forums: | — |
Your name: |
|
||||||||
* Your e-mail address: |
|
||||||||
You will receive an email for confirmation and managing your review | |||||||||
* Feedback: | |||||||||
Order number: |
|
||||||||
Please indicate your exchange order number | |||||||||
* Feedback type: |
|
||||||||
Use this type of feedback only if you get no money from the SimpleSwap exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed. Make sure that you specify the exchange order number in this case – it will help the SimpleSwap administration solve the problem faster. If you just do not like the service at SimpleSwap and you want to share your opinion – select the Comment feedback type. |
|||||||||
Admin SimpleSwap | November 29, 2019, 08:38 |
Nice to hear, thanks for your review. We hope you will become a frequent guest on SimpleSwap :)
Fast and secure.
Admin SimpleSwap | November 27, 2019, 08:04 |
Thank you for your kind words! We appericate it! See you soon on SimpleSwap!
Admin SimpleSwap | November 27, 2019, 08:06 |
Thank you for the feedback. Looking forward to other exchanges from you on our platform!
Admin SimpleSwap | November 25, 2019, 07:52 |
Nice to hear that you are satisfied with the use of our service. We are happy to have you on our platform at any time :)
Admin SimpleSwap | November 24, 2019, 14:02 |
Your feedback is very important to us. We are constantly developing and doing everything possible to ensure that our service meets all the requirements of our customers. We hope that in the near future we will have the opportunity to add more trading pairs for exchange. We will be glad to see you again on our service!
Admin SimpleSwap | November 24, 2019, 13:45 |
We appreciate your feedback! We hope you will become a frequent guest on SimpleSwap :)
Admin SimpleSwap | November 23, 2019, 19:26 |
Thank you very much for the kind words about our service. We are always glad to see you on SimpleSwap!
Admin SimpleSwap | November 22, 2019, 08:07 |
Thank you for the feedback. We are always glad to help with any questions. See you soon on SimpleSwap!
Admin SimpleSwap | November 22, 2019, 08:08 |
We are glad to hear that you are satisfied with our service. This is really important for us. Hope to see you soon on our platform!
Admin SimpleSwap | November 22, 2019, 08:10 |
Thank you for sharing your experience of using SimpleSwap. We will be glad to see you again on our service!
You start to delve into the cryptocurrency, you want to have some coins in your wallet but don’t know where to get them, go to the best simpleswap.io exchanger, they will always help you here))
I recommend this exchanger to everyone !!!
Admin SimpleSwap | November 22, 2019, 08:13 |
We are very pleased to hear such kind words, thank you! Can't wait to see you again!
Admin SimpleSwap | November 22, 2019, 08:17 |
Thank you for the feedback. Look forward to seeing you again on SimpleSwap!
Very easy to use. Fast.
Admin SimpleSwap | November 22, 2019, 08:20 |
Thank you for the review! See you soon on SimpleSwap!
Its Good Exchange reasonable exchange price fast and secure, also its easy to use.
Admin SimpleSwap | November 22, 2019, 08:21 |
Thank you for your feedback and confidence. We will wait for your new exchanges on SimpleSwap :)
Admin SimpleSwap | November 22, 2019, 08:22 |
Thank you very much! We are waiting for you on SimpleSwap!
Admin SimpleSwap | November 22, 2019, 08:23 |
Thank you for sharing your opinion about SimpleSwap. We will be glad to see you again on our service!
Admin SimpleSwap | November 22, 2019, 08:25 |
Thank you for your opinion! We appericate it! Glad to see you on SimpleSwap!
Admin SimpleSwap | November 22, 2019, 08:26 |
We are glad that you enjoyed using our service. Feel free to contact our support team for any questions that you might have.
Admin SimpleSwap | November 22, 2019, 08:27 |
We appreciate your feedback. Thank you so much!
Sorry for my bad english, i hope people can understand
Admin SimpleSwap | July 24, 2019, 16:23 |
Thank you for your feedback!
We would like to give some comments on this situation:
The rate for this exchange was miscalculated – it was a technical error and we admit it. As soon as we found this out we immediately responded and were ready to refund coins so you won’t have any financial loss because of that. So we made this refund as far as it was possible.
For this swap the floating flow was chosen and it means that we can’t guarantee receiving the estimate. It was possible to make the exchange in accordance with current market rate and we offered you that. In case you would like to receive certain amount you should use fixed rate exchange, in that case you will be safe from market fluctuation.
We are grateful for driving attention to this bug but it was impossible to make the exchange because of the false rate. We didn’t want to risk your coins and this refund was the best decision in this case.
Admin SimpleSwap | June 24, 2019, 22:25 |
Nice to hear, thank you for the feedback. Look forward to seeing you again on SimpleSwap!
Kyber exchange for DENT is frozen due to a "sudden" technical problem (which happens regularly on this exchanger, by the way). Those support stated that their program could not complete my exchange, offered to return my funds in full. I insisted on the completion of the exchange manually, in the end, for that there is support for those there. Stretched with the solution of this issue for 3 days. As a result, the funds were returned, but not fully, my Kyber network commission paid for my funds. ))) Their problem is my fee! Lol! Most likely in their affiliate program behave in a similar way.
Admin BestChange.com | June 2, 2019, 07:12 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
Admin SimpleSwap | June 2, 2019, 13:44 |
As we have already explained to you we had a technical issue due to which the coin rate was calculated incorrectly. To be exact the rate was overstated ~1,000 times. As we know, you understood that this was a mistake, but nevertheless decided to send KNC coins to our address.
Our system detected that the amount you would receive is different a lot from the expected one. Therefore, the exchange was automatically suspended.
As soon as you contacted us, within 20 minutes we offered you to refund your coins immediately.
Also, you were offered to complete the exchange at the current market rate.
You chose the refund and we immediately sent you KNC.
Your question was resolved within 22 hours (from the moment you contacted us until the refund of the coins to your address). It was so long because we could not come to a common decision with you and the discussion took all this time.
In addition, we couldn't do anything until you reached out to us. We have should offer you ways out of this situation for you to choose which is more convenient for you.
We once again deeply apologize for the technical error in our system. As we have said, the issue has been fixed and this pair is calculated correctly.
Admin SimpleSwap | May 25, 2019, 01:59 |
Nice to hear, thanks for your review. We hope you will become a frequent guest on SimpleSwap :)
Admin SimpleSwap | May 7, 2019, 13:13 |
Thank you for sharing your experience of using SimpleSwap. We will be glad to see you again on our service!
Admin BestChange.com | May 6, 2019, 13:36 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
Admin SimpleSwap | May 6, 2019, 20:26 |
We deeply apologize for this situation. There was a serious error in our system because of which you received less coins than you should have.
It is absolutely unacceptable for fixed rate exchanges on our service. Therefore, we are ready to send the missing BTC coins immediately.
Please contact us via support@simpleswap.io for further discussion.
Admin SimpleSwap | May 13, 2019, 20:17 |
Please reach us out via support@simpleswap.io. We would like to personally apologize to you and solve this unpleasant situation.
We are looking forward to hearing from you.
Thank you in advance!
Admin SimpleSwap | July 29, 2019, 16:03 |
Unfortunately, we have not received an email from you yet regarding your exchange. We will still be glad to send you the missing Bitcoins. Please contact us via support@simpleswap.io to solve the issue.
Once again we sincerely apologize. We hope to hear from you soon.
Admin SimpleSwap | May 6, 2019, 19:13 |
Thank you for the feedback. Looking forward to other exchanges from you on our platform!
Admin SimpleSwap | May 6, 2019, 19:09 |
Thank you very much for the kind words about our service. We are glad that SimpleSwap suits you in all respects. See you!
Admin SimpleSwap | May 2, 2019, 00:03 |
Thank you. Looking forward to your next exchanges on SimpleSwap!
Admin SimpleSwap | April 29, 2019, 15:17 |
Thank you for the feedback. Actually, SimpleSwap is completely free from sign-ups and it's great.
You are always welcome on our platform!
Admin SimpleSwap | April 29, 2019, 15:11 |
Thanks for your feedback. We will be glad to see you again on SimpleSwap!
SimpleSwap exchange service's most popular directions for the last 30 days: