SimpleSwap exchanger
Go to the SimpleSwap site
Information from the exchanger administration
The Simple Swap team is glad to welcome you on our service. We have done the process of cryptocurrency exchange simple, safe and comfortable. SimpleSwap offers a limitless exchange more than 900 coins.
Leave feedback about the exchanger
The platform provides 24/7 support, Loyalty program, Affiliate Program and Invite system with bonuses for you and your fellows. Also we are pleased to list new coins appearing on the market. All in order for you to change what you want when you want and as much as you want. We make the process of exchanging cryptocurrency simple as a daily shopping trip. Other exchangers
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Status: | active | SimpleSwap reviews: | 010841155 | |
Exchange rates: | 318 | Volet TS: | — | |
Reserve: | $10 710 125 | Perfect Money TS: | — | |
Age: | 7 years | WebMoney BL: | — | |
On BestChange: | 6 years 3 months | MyWOT rating: | 4.0 | |
Country: | Marshall Islands | Forums: | — |
Your name: | |
* Your e-mail: | |
* Review: | |
* Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website SimpleSwap have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the SimpleSwap administrator resolve the problem more quickly. If you didn't like the SimpleSwap's service and want to write about it, use the Comment review type. |
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Order number: | |
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Magato Pratama | 114.79.20.* | December 14, 2019 10:01 |
SimpleSwap admin | December 18, 2019 07:58 |
Thank you for your kind words about our service! We appreciate your review. Hope to see you back soon!
Maarif Syamsul | 114.122.72.* | December 2, 2019 16:50 |
100% anonymous without registration and without limits.
3 easy steps:
1. Select currencies
2. Enter the recipient address
3. Send money
The rest is done by simple swap and after a short time, you will receive your money. It could not be easier!
Thanks for the great service and keep it up!
SimpleSwap admin | December 2, 2019 21:10 |
We appreciate your positive feedback! Looking forward to your next exchanges on SimpleSwap :)
Jeffrey A Kaufman | 174.250.143.* | December 2, 2019 04:47 |
SimpleSwap admin | December 2, 2019 09:26 |
Thank you for sharing your opinion about SimpleSwap. We try to make our service as easy and convenient to use for our customers as possible. We are happy you like it! You are always welcome on our platform:)
Vladique | 193.106.170.* | November 29, 2019 06:47 |
SimpleSwap admin | November 29, 2019 08:38 |
Nice to hear, thanks for your review. We hope you will become a frequent guest on SimpleSwap :)
Rcoko | 114.125.55.* | November 26, 2019 21:56 |
Fast and secure.
SimpleSwap admin | November 27, 2019 08:04 |
Thank you for your kind words! We appericate it! See you soon on SimpleSwap!
Viktor | 37.17.26.* | November 26, 2019 10:02 |
SimpleSwap admin | November 27, 2019 08:06 |
Thank you for the feedback. Looking forward to other exchanges from you on our platform!
Shane Padula | 70.235.138.* | November 24, 2019 23:18 |
SimpleSwap admin | November 25, 2019 07:52 |
Nice to hear that you are satisfied with the use of our service. We are happy to have you on our platform at any time :)
Uacmiui | 176.37.92.* | November 24, 2019 03:55 |
SimpleSwap admin | November 24, 2019 14:02 |
Your feedback is very important to us. We are constantly developing and doing everything possible to ensure that our service meets all the requirements of our customers. We hope that in the near future we will have the opportunity to add more trading pairs for exchange. We will be glad to see you again on our service!
Þðà Áàãìóò | 212.22.202.* | November 23, 2019 20:13 |
SimpleSwap admin | November 24, 2019 13:45 |
We appreciate your feedback! We hope you will become a frequent guest on SimpleSwap :)
Aswin Muthusamy | 60.243.40.* | November 23, 2019 14:39 |
SimpleSwap admin | November 23, 2019 19:26 |
Thank you very much for the kind words about our service. We are always glad to see you on SimpleSwap!
Ahmad | 142.93.212.* | November 22, 2019 01:07 |
SimpleSwap admin | November 22, 2019 08:07 |
Thank you for the feedback. We are always glad to help with any questions. See you soon on SimpleSwap!
Wubin | 128.199.73.* | November 22, 2019 00:42 |
SimpleSwap admin | November 22, 2019 08:08 |
We are glad to hear that you are satisfied with our service. This is really important for us. Hope to see you soon on our platform!
Cryptolover | 37.111.11.* | November 22, 2019 00:34 |
SimpleSwap admin | November 22, 2019 08:10 |
Thank you for sharing your experience of using SimpleSwap. We will be glad to see you again on our service!
Maximus | 94.178.97.* | November 21, 2019 23:59 |
You start to delve into the cryptocurrency, you want to have some coins in your wallet but don’t know where to get them, go to the best simpleswap.io exchanger, they will always help you here))
I recommend this exchanger to everyone !!!
SimpleSwap admin | November 22, 2019 08:13 |
We are very pleased to hear such kind words, thank you! Can't wait to see you again!
Tempelanass | 36.80.130.* | November 21, 2019 11:44 |
SimpleSwap admin | November 22, 2019 08:17 |
Thank you for the feedback. Look forward to seeing you again on SimpleSwap!
Oktoriko Siregar | 182.1.57.* | November 21, 2019 11:43 |
Very easy to use. Fast.
SimpleSwap admin | November 22, 2019 08:20 |
Thank you for the review! See you soon on SimpleSwap!
Munawar Ali | 42.201.133.* | November 21, 2019 11:35 |
Its Good Exchange reasonable exchange price fast and secure, also its easy to use.
SimpleSwap admin | November 22, 2019 08:21 |
Thank you for your feedback and confidence. We will wait for your new exchanges on SimpleSwap :)
Khambing | 175.158.61.* | November 21, 2019 11:32 |
SimpleSwap admin | November 22, 2019 08:22 |
Thank you very much! We are waiting for you on SimpleSwap!
Sanchoos469 | 185.75.84.* | November 21, 2019 11:17 |
SimpleSwap admin | November 22, 2019 08:23 |
Thank you for sharing your opinion about SimpleSwap. We will be glad to see you again on our service!
Jason gray | 172.58.141.* | November 21, 2019 11:14 |
SimpleSwap admin | November 22, 2019 08:25 |
Thank you for your opinion! We appericate it! Glad to see you on SimpleSwap!
NeaMahesvara | 182.1.18.* | November 21, 2019 11:00 |
SimpleSwap admin | November 22, 2019 08:26 |
We are glad that you enjoyed using our service. Feel free to contact our support team for any questions that you might have.
Max | 178.128.126.* | November 21, 2019 10:20 |
SimpleSwap admin | November 22, 2019 08:27 |
We appreciate your feedback. Thank you so much!
Abraham w | 180.244.198.* | July 24, 2019 14:55 |
Sorry for my bad english, i hope people can understand
SimpleSwap admin | July 24, 2019 16:23 |
Thank you for your feedback!
We would like to give some comments on this situation:
The rate for this exchange was miscalculated – it was a technical error and we admit it. As soon as we found this out we immediately responded and were ready to refund coins so you won’t have any financial loss because of that. So we made this refund as far as it was possible.
For this swap the floating flow was chosen and it means that we can’t guarantee receiving the estimate. It was possible to make the exchange in accordance with current market rate and we offered you that. In case you would like to receive certain amount you should use fixed rate exchange, in that case you will be safe from market fluctuation.
We are grateful for driving attention to this bug but it was impossible to make the exchange because of the false rate. We didn’t want to risk your coins and this refund was the best decision in this case.
Marquinhos | 94.63.9.* | June 24, 2019 21:58 |
SimpleSwap admin | June 24, 2019 22:25 |
Nice to hear, thank you for the feedback. Look forward to seeing you again on SimpleSwap!
User | 188.130.177.* | June 2, 2019 03:41 |
Kyber exchange for DENT is frozen due to a "sudden" technical problem (which happens regularly on this exchanger, by the way). Those support stated that their program could not complete my exchange, offered to return my funds in full. I insisted on the completion of the exchange manually, in the end, for that there is support for those there. Stretched with the solution of this issue for 3 days. As a result, the funds were returned, but not fully, my Kyber network commission paid for my funds. ))) Their problem is my fee! Lol! Most likely in their affiliate program behave in a similar way.
BestChange admin | June 2, 2019 07:12 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
SimpleSwap admin | June 2, 2019 13:44 |
As we have already explained to you we had a technical issue due to which the coin rate was calculated incorrectly. To be exact the rate was overstated ~1,000 times. As we know, you understood that this was a mistake, but nevertheless decided to send KNC coins to our address.
Our system detected that the amount you would receive is different a lot from the expected one. Therefore, the exchange was automatically suspended.
As soon as you contacted us, within 20 minutes we offered you to refund your coins immediately.
Also, you were offered to complete the exchange at the current market rate.
You chose the refund and we immediately sent you KNC.
Your question was resolved within 22 hours (from the moment you contacted us until the refund of the coins to your address). It was so long because we could not come to a common decision with you and the discussion took all this time.
In addition, we couldn't do anything until you reached out to us. We have should offer you ways out of this situation for you to choose which is more convenient for you.
We once again deeply apologize for the technical error in our system. As we have said, the issue has been fixed and this pair is calculated correctly.
Mark | 104.143.209.* | May 24, 2019 18:05 |
SimpleSwap admin | May 25, 2019 01:59 |
Nice to hear, thanks for your review. We hope you will become a frequent guest on SimpleSwap :)
Andreas | 193.106.111.* | May 7, 2019 12:47 |
SimpleSwap admin | May 7, 2019 13:13 |
Thank you for sharing your experience of using SimpleSwap. We will be glad to see you again on our service!
Joe | 194.206.111.* | May 6, 2019 12:53 |
BestChange admin | May 6, 2019 13:36 |
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
SimpleSwap admin | May 6, 2019 20:26 |
We deeply apologize for this situation. There was a serious error in our system because of which you received less coins than you should have.
It is absolutely unacceptable for fixed rate exchanges on our service. Therefore, we are ready to send the missing BTC coins immediately.
Please contact us via support@simpleswap.io for further discussion.
SimpleSwap admin | May 13, 2019 20:17 |
Please reach us out via support@simpleswap.io. We would like to personally apologize to you and solve this unpleasant situation.
We are looking forward to hearing from you.
Thank you in advance!
SimpleSwap admin | July 29, 2019 16:03 |
Unfortunately, we have not received an email from you yet regarding your exchange. We will still be glad to send you the missing Bitcoins. Please contact us via support@simpleswap.io to solve the issue.
Once again we sincerely apologize. We hope to hear from you soon.
Omar Leroy | 37.120.136.* | May 4, 2019 11:54 |
SimpleSwap admin | May 6, 2019 19:13 |
Thank you for the feedback. Looking forward to other exchanges from you on our platform!
Ox | 104.236.213.* | May 2, 2019 21:17 |
SimpleSwap admin | May 6, 2019 19:09 |
Thank you very much for the kind words about our service. We are glad that SimpleSwap suits you in all respects. See you!
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