Exchange rates:
263958
Exchangers:
234
Updated:
02:52:48
simpleswap.io exchanger website screenshot

SimpleSwap exchanger

Other
Status: active SimpleSwap reviews: 0/98
Exchange rates: 2450 Advanced Cash TS:
Reserve: $4 697 771 Perfect Money TS:
Age: 4 years 11 months WebMoney BL:
On BestChange: 4 years 1 months MyWOT rating: 3.0
Country: Marshall Islands Forums:
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  Please indicate your exchange order number
* Feedback type:
 

Use this type of feedback only if you get no money from the SimpleSwap exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the SimpleSwap administration solve the problem faster.

If you just do not like the service at SimpleSwap and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Manuel 31.221.146.* August 30, 2021, 06:51
Exchange rate is FAKE in bestexchange.com.

In bestchange it says it gives 16.83LTC for 1ETH but once you enter the website, you notice it's LOWER than displayed here.
Expand (2)
Admin BestChange.com August 30, 2021, 07:22
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin SimpleSwap August 30, 2021, 07:23
Hello, Manuel!
Thank you for sharing your experience, our technical team is looking into this issue.
We will notify you as soon as it will be fixed!
Claim solved
3
CommentRemove
Al 45.12.25.* August 30, 2021, 01:19
Gives fake exchange rates. It shows that it can swap 1 btc to 18 eth in double exchange mode while other can only give 15. If you try to do that however it only gives you around 14.
Expand (6)
Admin SimpleSwap August 30, 2021, 01:39
Hello, Al!
We are sorry that your experience with our service seemed unsuccessful to you. Let me clarify for you that we offer customers a certain rate which we get based on market analysis. We provide to our users two options - floating rate and fixed rate. You can choose a fixed rate to avoid changes in the rate during the exchange.
We hope to see you again at SimpleSwap!
Al August 30, 2021, 01:49
So, you are telling me that I am dumb. Sure, that could be true. But to clarify I just tried your site again and with both fixed and floating rate you giving wrong exchange rate, not what you listing here at bestchange. In fact, your floating rate is even worse than fixed, it gives even less USDC to ETC.
Admin SimpleSwap August 30, 2021, 02:00
Al,
Sure we not saying that. Please, let us check all this, to be sure that everything is working properly. We'll be glad to inform you about updates on our research as soon as possible. Thank you for providing the information.
Thank you for choosing SimpleSwap!
Al August 30, 2021, 02:18
Https://www.bestchange.com/monero-to-bitcoin.html your exchange currently shown as number one, with exchange rate 100 xmr to 0.715 btc. While your site in reality gives 0.566 btc in fixed or 0.589 btc in floating mode. All exchange rates from your site here at bestchange are wrong or fake.
Admin SimpleSwap August 30, 2021, 02:24
Al,
Will do our best to resolve this issue as soon as possible! Thank you once again.
Admin SimpleSwap August 30, 2021, 07:21
Al, our team is looking into the issue, we will notify you as soon as it will be fixed!
Thank you for letting us know about the issue!
Claim solved
3
CommentRemove
Jindra Fisnar 77.48.35.* August 16, 2021, 18:49
Worked as announced.
Expand (1)
Admin SimpleSwap August 17, 2021, 02:22
Hello, Jindra Fisnar!
Thank you for sharing your positive experience with us. We are always ready to help you with any issue.
Feel free to contact us any time.
0
CommentRemove
Igor 109.252.105.* August 15, 2021, 12:22
Курс (usdt - TRX) сильно не соотвествует тому, что на сайте.
Expand (1)
Admin SimpleSwap August 16, 2021, 09:41
Hello, Igor!
Thank you for letting us know about the issue. The information was forwarded to our team for further clarification.
Will do our best to resolve this issue as soon as possible!
0
CommentRemove
Ahmed_Mahdi 156.146.59.* July 22, 2021, 20:44
I had problems with the exchange of Matic token, and I contacted support, thanks to David, he just explained everything quite simply, gave a few tips and completed my exchange.
Expand (1)
Admin SimpleSwap July 23, 2021, 11:42
Hello, Ahmed_Mahdi!
Thank you for your good review! We highly appreciate it.
See you soon on SimpleSwap!
0
CommentRemove
Jimmy 198.16.66.* July 9, 2021, 08:35
I would like to share my impressions of this website. I exchange my crypto here on a regular basis. Everything goes smoothly and quickly every time, no problem. I never even had to contact support. I recommend everyone to try this exchanger, it is very good and reliable.
Expand (1)
Admin SimpleSwap July 9, 2021, 19:45
Hello, Jimmy!

We are glad to hear that you are satisfied with our service. This is really important for us. We will be glad to see you again on SimpleSwap!!
0
CommentRemove
Sergey 37.19.218.* July 7, 2021, 18:03
Hello, I sent 1401 USDT TRC 20 to exchange for bitcoin, but the timer expired as the transaction took a long time to appear on the network. Please complete my exchange. And clear the claim after that, please.
Expand (2)
Admin SimpleSwap July 7, 2021, 18:15
Hello, Sergey!
Your swap is in exchanging stage, don't worry in the near time you will receive BTC.
Claim solved
Admin SimpleSwap July 7, 2021, 19:14
Sergey, Updated:
Your swap was successfully completed.
The transaction hash:
https://blockchair.com/bitcoin/transaction/e24eace515ea66201c54cdf6d04de93992cb8131d7a0e56e7a1d7cc0ce2a8cd4
We will be glad to see you again at SimpleSwap.
3
CommentRemove
User 88.208.239.* May 20, 2021, 00:31
After accept btc you sait in maitance,man you say send me after 5 min,then you say after 1 hour,then you say me my xmr send me anyway,then you say me refund
refund my money now!!!!
Expand (6)
Admin BestChange.com May 20, 2021, 04:35
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
User May 20, 2021, 05:07
I was send my btc to withdrow,but money dont send
User May 20, 2021, 07:08
Exchange btc-xmr,not send me xmr,not refund me btc,not answer in live chat
Admin SimpleSwap May 20, 2021, 08:58
Hello, dear customer!
The refund was issued successfully, we will provide you with the hash by email.
Once again we apologize for the delay
Claim solved
User May 20, 2021, 12:34
You not serious exchangers
User May 20, 2021, 12:45
I recive money back
3
CommentRemove
User 88.208.239.* May 19, 2021, 14:47
Dont exchange,recive btc,but dont send me xmr
and dont answer in chat few times
Expand (5)
Admin SimpleSwap May 19, 2021, 14:51
Hello, dear customer!
We sincerely apologize for the inconvenience.
Could you please contact us at support@simpleswap.io, so we can look into your issue?
User May 19, 2021, 14:54
In chat you support say exhange will be 5 min ,now so left more 1hour and you Status: unavailable
in bestchange,you not pay me my money
Admin SimpleSwap May 19, 2021, 14:56
We are experiencing temporary delays, the platform is overloaded. Could you please contact us by email, so we will keep an eye on your swap?
Admin SimpleSwap May 19, 2021, 15:18
Have you contacted us? If yes, please provide the ticket number
Claim solved
User May 19, 2021, 15:40
I was contact via live chat in you sait,with support Miko
3
CommentRemove
Isaak1985 156.146.59.* May 13, 2021, 16:56
Well, Satoshi finally came to their senses, I confess it was
scary, I thought it was not the correct address, just in case I put 12 satosh props -8 st, priority -84 st. For those who are also scared), now as for the exchanger I was there for the first time, but not the last, great respect to you, who are not being spoken about, these are support team, for your great work
Expand (2)
Admin SimpleSwap May 13, 2021, 18:46
Hi,

Thank you for sharing your experience! We always glad to help and will be glad to see you again on SimpleSwap!
Admin SimpleSwap May 13, 2021, 18:46
Hi,

Thank you for sharing your experience! We always glad to help and will be glad to see you again on SimpleSwap!
0
CommentRemove
Adl 46.166.143.* April 3, 2021, 13:06
Fast and secure
Expand (1)
Admin SimpleSwap April 26, 2021, 19:00
Hello, Adl!
Thank you for your review! We're glad our service suits your needs. Always welcome on Simpleswap!
0
CommentRemove
Joy 161.35.81.* January 16, 2021, 13:09
I liked that there was no headache, everything went quickly!!! The course was completely satisfactory. I will continue to use it, the exchanger is good.
Expand (1)
Admin SimpleSwap January 16, 2021, 13:13
Hello, Joy!
Thanks for sharing your experience, we highly appreciate your feedback. See you soon on SimpleSwap!
0
CommentRemove
Jasmin 23.106.56.* December 12, 2020, 15:22
Got a wonderful experience with the service! Would definitely recommend my friends and use it myself again. Keep it up!
Expand (1)
Admin SimpleSwap December 14, 2020, 17:34
Hello, Jasmin!

Thank you for the feedback. Looking forward to other exchanges from you on our platform!
0
CommentRemove
Harry 68.183.35.* November 28, 2020, 15:53
Very convenient exchange, a good rate, speed - within the limits of the schedule - everything is good! I like it
Expand (1)
Admin SimpleSwap November 28, 2020, 15:57
Hello, Harry!

Thank you for your kind words! We are so happy to know that you are satisfied with our service! Continue swapping with us :)
0
CommentRemove
Daniel Fox 23.106.56.* November 23, 2020, 04:39
David (from support team), thank you so much! You always help me with all my questions. I am a new person on this platform that's why i have a lot.

Anyway until now everything is ok and i enjoy using this service.
Expand (1)
Admin SimpleSwap November 23, 2020, 04:49
Hello, Daniel!

We are always glad to help you with any issue. Thank you for choosing us. We highly appreciate your review. It makes us better.
Will be happy to see you again.
0
CommentRemove
Alice 82.196.13.* November 8, 2020, 14:16
I tried many other similar exchangers, but here there is no big commissions, no delays and what I like the most - technical support responds almost instantly :)
Expand (1)
Admin SimpleSwap November 8, 2020, 14:23
Hello, Alice!

Nice to hear, thank you for your feedback. Look forward to seeing you again on SimpleSwap!
0
CommentRemove
Wilshere 23.106.249.* October 25, 2020, 01:58
Good exchanger. Had an issue with my exchange. It took some time to be considered but finally was resolved
Expand (1)
Admin SimpleSwap October 25, 2020, 02:04
Hello, Wilshere!

Thank you for choosing us! We are glad your issue was resolved and always ready to help you. Feel free to contact us at any time.
0
CommentRemove
William Martins 23.106.56.* October 19, 2020, 20:01
I heard a lot about SimpleSwap from my friends that always use it, so i wanted to try too. I was a bit nervous coz it was my first time and first platform that i was trying. And i really liked. It is very easy to use. The customer service answers very quickly (i guess i made a lot of questions ). So i highly recommend.
Expand (1)
Admin SimpleSwap October 19, 2020, 20:16
Hello, William Martins!

Thank you for your kind words. We are very glad to see new customers on our platform. We promise to try our best and always make it better and faster. Hope to see you again on SimpleSwap.;)
0
CommentRemove
Kate 190.2.144.* October 6, 2020, 08:29
Wanna say that it is a pleasure to exchange cryptocurrency here, conditions are good and applications pass quickly. I love it! Will come again for sure
Expand (1)
Admin SimpleSwap October 6, 2020, 08:33
Hello, Kate!

Thank you for the feedback! Nice to hear that you find our service convenient. See you soon on SimpleSwap! :)
0
CommentRemove
Horge 198.16.70.* October 2, 2020, 00:37
One of the reliable crypto exchanges I know. Always get the same amount as expected.
Expand (1)
Admin SimpleSwap October 2, 2020, 06:34
Hello, Horge!

Thank you for your kind words! We are so happy to know that you are satisfied with our service! Continue swapping with us :)
0
CommentRemove
Adam 34.80.154.* September 20, 2020, 17:32
I didn't like it very much , I saw it better(
Expand (1)
Admin SimpleSwap September 20, 2020, 17:37
Hello, Adam!

Thank you for your feedback! Could you please contact our support team by support@simpleswap.io and let us know what was wrong?
0
CommentRemove
Samantha 89.39.107.* September 18, 2020, 11:31
Everything is fine, exchange was done according to the established rate and time. I recommend this service!
Expand (1)
Admin SimpleSwap September 18, 2020, 11:33
Hello, Samantha!

Thanks a lot! We are very happy to know that you are satisfied with using SimpleSwap. It is very important for us! We hope to see you more often :)
0
CommentRemove
Eggor 18.27.197.* July 23, 2020, 21:12
How much to expect to receive coins. I sent you everything in full 2.5 hours ago. Why didn't I receive my coins?
Expand (2)
Admin BestChange.com July 24, 2020, 05:33
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin SimpleSwap July 24, 2020, 08:32
Hello, Eggor!

Unfortunately, your exchange was delayed due to a one-time technical glitch. However, this swap has been completed successfully.

We would appreciate it if you would contact our support team support@simpleswap.io to speak about your recent experience.

Once again we deeply apologize for any inconvenience caused.
Claim solved
3
CommentRemove
Brice 3.8.175.* June 11, 2020, 21:15
Normally, the course is not very happy
Expand (1)
Admin SimpleSwap June 12, 2020, 06:46
Hello, Brice!

We appreciate your opinion. We will use your feedback for future improvement. Please let us know if there is anything else we need to know to improve our service. Thank you!
0
CommentRemove
Aschatria 77.216.161.* February 27, 2020, 13:04
Simpleswap.io un-jammed my 3 days late swap & sent me cash in matter of minutes. Great customer service.

https://memo.cash/post/41ec0311f72dbf433cb988c0a75ec16fc8143584fd169139ec5e9e2698322ea1
Expand (1)
Admin SimpleSwap February 27, 2020, 17:48
Hello, Aschatria!

Thanks for your time in leaving this review! We are always glad to help you. Feel free to contact us anytime!
0
CommentRemove
Rob 167.172.169.* January 9, 2020, 11:15
Used this exchange first time today. Swapped XMR to BTC without any issues! Recommend!
Expand (1)
Admin SimpleSwap January 9, 2020, 15:06
Hello, Rob!
Thanks for your review! We are glad to know that you liked our service. We hope you will continue to make swaps on SimpleSwap:)
0
CommentRemove
Adjelil 104.151.6.* December 21, 2019, 07:34
They run away with my 50ETH.

Don't use this robber service.
Expand (3)
Admin SimpleSwap December 21, 2019, 09:30
Hello, Adjelil!

Thank you for contacting us.

Your exchange was made through our partner.
The partner has an automated risk prevention system implemented through which each transaction passes. Unfortunately, your funds were suspended in the account of our partner. At the moment, we are actively communicating with them in order to return your coins.

We apologize for the delay and inconvenience that it might have caused. We will do our best to resolve this issue as soon as possible. We will definitely let you know when there are updates.

We are sorry for keeping you waiting. Hope for your understanding and patience.
Claim solved
Admin BestChange.com December 21, 2019, 10:02
Hello!

Please do not remove the user's claim until the funds reach him.

Best regards, BestChange administration.
Claim renewed
Admin SimpleSwap December 21, 2019, 15:29
Adjelil,

Thank you for waiting.

Unfortunately, your ETH transaction is marked suspicious by the system of our partner.
According to European AML directives, KYC regulations and platform requirements, we will ask you to provide you a scan of your ID document valid in your country and additional information of funds origin.
Please forward it to support@simpleswap.io.

Transactions are evaluated on a variety of factors such as a deposit wallet and the address of receipt, amount, time and frequency of circulation.

We sincerely apologize for the need to pass this procedure. We in no way want to harm our customers.
Looking forward to your reply.
Claim solved
3
CommentRemove
Magato Pratama 114.79.20.* December 14, 2019, 10:01
Just met, but this exchange doesn't need to be complicated and doesn't need to register like the others. Simpleswap is indeed good
Expand (1)
Admin SimpleSwap December 18, 2019, 07:58
Hello, Magato Pratama!
Thank you for your kind words about our service! We appreciate your review. Hope to see you back soon!
0
CommentRemove
Maarif Syamsul 114.122.72.* December 2, 2019, 16:50
Simpleswap is, in my opinion, the best swap service on the market.
100% anonymous without registration and without limits.

3 easy steps:

1. Select currencies
2. Enter the recipient address
3. Send money

The rest is done by simple swap and after a short time, you will receive your money. It could not be easier!

Thanks for the great service and keep it up!
Expand (1)
Admin SimpleSwap December 2, 2019, 21:10
Hello, Maarif Syamsul!
We appreciate your positive feedback! Looking forward to your next exchanges on SimpleSwap :)
0
CommentRemove
Jeffrey A Kaufman 174.250.143.* December 2, 2019, 04:47
Being somewhat new to the world of crypto, I can say I've learned a few lessons about exchanges as far as fees and mistakes. Using Simple Swap, I feel better about what I'm doing. Far less complicated and much easier than some exchanges I've used. I wanted to say thank you to Simple Swap for a great experience. I love the system. Thanks for making an exchange I trust.
Expand (1)
Admin SimpleSwap December 2, 2019, 09:26
Hello, Jeffrey!
Thank you for sharing your opinion about SimpleSwap. We try to make our service as easy and convenient to use for our customers as possible. We are happy you like it! You are always welcome on our platform:)
0
CommentRemove
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