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Exchangers:
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Nexchange exchanger

Other
Status: active Nexchange reviews: 0/38
Exchange rates: 61 Advanced Cash TS:
Reserve: $108 483 Perfect Money TS:
Age: 3 years WebMoney BL:
On BestChange: 2 years 2 months MyWOT rating: 3.0
Country: United Kingdom Forums:
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  Please indicate your exchange order number
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Use this type of feedback only if get no money from the Nexchange exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the Nexchange administration solve the problem faster.

If you just do not like the service at Nexchange and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Mark 85.10.56.* (September 13, 2020 | 10:56)
My order from BTC to Dogecoin has not been processed even after confirmations in the blockchain, 24 hours have passed. ID TX for deposit: 683b7bae90b16537c3df8d0b2be0f7ce14cd9280621bf871c083f82c4aa1c409
Expand (4)
Mark (September 13, 2020 | 14:23)
My problem is still not resolved! It has been 28 hours since the exchange.
Mark (September 13, 2020 | 23:30)
How long can i wait? BESTCHANGE administration, don't you care about this at all?
Admin BestChange.com (September 14, 2020 | 10:01)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin Nexchange (September 16, 2020 | 16:58)
Hello, Mark!

Your order https://n.exchange/en/order/OFXPZV was successfully completed
We do apologize for such a delay.

Best regards, n.exchange administration.
Claim cancelled
3
CommentRemove
Heinz Leuzinger 92.104.244.* (August 18, 2020 | 14:12)
I have made the exchange EUR to BTC at 10-th of August. Today it's 18-th of August, but my order is still not released. At first they said they have problems with SOFORT (min 5 days), then they wanted me to have a conversation with them 3 times in English and German, finally they promised to release the money yeaterday "withing an hour". Nothing on my wallet. Please, speed up! Bitcoin's rate is floating all the time, the crypto exchange should never work so slowly.
Will never use their website again.
Expand (3)
Admin BestChange.com (August 18, 2020 | 19:21)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin Nexchange (August 23, 2020 | 20:16)
Hello, Heinz Leuzinger!

We do apologize for such a delay. please accept my sincere apologies for any inconvenience caused.
Our backend team will resolve your issue within the next 2 business days.

Best Regards
n.exchange
Claim cancelled
Admin Nexchange (August 24, 2020 | 21:04)
Heinz Leuzinger,

Your order was released
https://n.exchange/en/order/OZJUIQ

Best regards!
3
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Usman Choudhary 111.119.185.* (August 5, 2020 | 12:03)
My order from BTC to Dogecoin not processed even after 6 confirmations on blockchain. TX ID for deposit: 6dc31fc2a930711e4d1ce0548c9dd7669f3e2036c2ced91725284150ee8c2217

I contacted online support (chat) but no help.
Expand (2)
Usman Choudhary (August 5, 2020 | 12:20)
Order is released and payment is received after giving feedback here.
Claim cancelled
Admin Nexchange (August 5, 2020 | 16:25)
Hello, Usman Choudhary!

We do apologize for such a delay, we were updating our system and it took a little bit longer to process your order.

Best Regards
n.exchange
3
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Noris 172.75.154.* (July 19, 2020 | 19:31)
Everything is fine! the exchange went quickly, thanks
Expand (0)
0
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Fred Pe 190.10.8.* (March 30, 2020 | 19:07)
Profitable rates, operations are fast and without problems
Expand (1)
Admin Nexchange (April 8, 2020 | 19:16)
Hello, Fred Pe!

Thank you for your feedback!

Best regards! n.exchange.
0
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Sany 216.241.14.* (March 27, 2020 | 17:23)
Crypto to crypto - was easy and fast , ty.
Expand (1)
Admin Nexchange (March 27, 2020 | 17:40)
Hello, Sany!

Thank you for your review!

Best regards .n.exchange team
0
CommentRemove
Anthony 192.121.245.* (March 25, 2020 | 19:09)
Received- what was ordered!
Expand (1)
Admin Nexchange (March 25, 2020 | 19:12)
Hello, Anthony!

Thank you for your review!

We are always here for you in the future.

n.exchange team
0
CommentRemove
Lina 87.101.92.* (March 25, 2020 | 19:07)
Save to use! Bought BTC with EUR.
Expand (1)
Admin Nexchange (March 25, 2020 | 19:12)
Hello, Lina!

Thank you for your review!

We are always here for you in the future.

n.exchange team
0
CommentRemove
Anne 221.121.139.* (March 24, 2020 | 17:59)
Verification is complicated , but exchange is fast.
Expand (1)
Admin Nexchange (March 25, 2020 | 19:12)
Hello, Anne!

Thank you for your review!

We are always here for you in the future.

n.exchange team
0
CommentRemove
Petcas 192.121.247.* (March 24, 2020 | 17:57)
Guys are doing well!Thank you!
Expand (1)
Admin Nexchange (March 25, 2020 | 19:12)
Hello, Petcas!

Thank you for your review!

We are always here for you in the future

n.exchange team
0
CommentRemove
Ronald 38.132.118.* (March 12, 2020 | 14:44)
Good Good Good!
Expand (0)
0
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Edward 217.138.222.* (March 11, 2020 | 13:18)
BTCZEC - was some delay, support fixed it really quick manually. Thanks.
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0
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Muhammad 103.221.233.* (March 10, 2020 | 14:32)
I am from India.I was waiting for this day when government legalised Crypto over here. This guys helped me to get my first crypto! Awesome!
Expand (0)
0
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Odis 190.10.8.* (March 9, 2020 | 17:17)
Working well. Nice people to deal with.
Expand (0)
0
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Terry 82.102.30.* (March 6, 2020 | 14:17)
GG WP! Ez and fast exchange!
Expand (0)
0
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Betty 80.239.199.* (March 5, 2020 | 14:52)
Merci pour votre service!
Expand (0)
0
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Greg 62.115.255.* (March 5, 2020 | 14:48)
Great service! Will definitely recommend.
Expand (0)
0
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Merabi 193.183.216.* (March 4, 2020 | 14:40)
Thas was easy , ty
Expand (0)
0
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Hopp 185.9.19.* (March 3, 2020 | 13:55)
Der Austausch von Kryptowahrungen ist gut!
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0
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Alejandro 192.71.172.* (February 26, 2020 | 14:36)
Changed EUR to BTC. Coins were received.
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0
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Muravskij 46.166.161.* (February 26, 2020 | 14:26)
A good exchanger. Thank you.
Expand (0)
0
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Jordon 89.187.170.* (February 25, 2020 | 14:27)
2 orders were completed real quick! can recommend
Expand (0)
0
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Liucija 80.233.134.* (February 25, 2020 | 14:19)
After a little bit complicated verifcation, a helpful support team helped me. BTC was received quickly.
Expand (0)
0
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Walker Gilani 159.65.67.* (February 11, 2020 | 15:23)
I`m 51 y/o. Had some troubles with understanding, but the support agent helped me and verified me, successfully received mine BTC. GJ guys.
Expand (0)
0
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Merabi 212.72.146.* (February 5, 2020 | 16:36)
Fasters excellent service nice people to deal with thank you nexchange
Expand (0)
0
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Stefan 178.162.205.* (February 2, 2020 | 23:03)
Excellent service! Nice people to deal with
Expand (1)
Admin Nexchange (February 3, 2020 | 11:36)
Hello, Stefan!
Thanks a lot for your feedback! We are looking forward to seeing you again soon.
Have a great one!
0
CommentRemove
Linus 198.16.70.* (January 30, 2020 | 12:47)
I had some issue with my application due to the incorrect details being entered from my side, the support helped to figure this out and I got a refund. Nice people, fully satisfied! Thank you. Looking forward to exchange here soon
Expand (1)
Admin Nexchange (January 31, 2020 | 13:05)
Hi Linus! Thank you for your feedback! We're delighted to hear that you are pleased with the service provided with your order and look forward to dealing with you soon
0
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Benton 95.216.15.* (January 29, 2020 | 14:23)
Great work, always super fast exchange, friendly support, thank you
Expand (1)
Admin Nexchange (January 29, 2020 | 17:28)
Hello, Benton! Thank you for leaving us such a lovely review. We look forward to dealing with you on your next order and continuing to provide the same excellent service
0
CommentRemove
Reza 62.255.39.* (January 28, 2020 | 14:53)
I did an exchange for DOGE to XRP about 1 hour ago
https://n.exchange/order/ODYZ7U
the DOGE Deposit has been confirmed long time ago but still, I did not receive the XRP into my wallet . have been contacting with support not help yet!
Expand (6)
Reza (January 28, 2020 | 14:57)
Https://blockchair.com/dogecoin/transaction/94c483347c3ae3ee70fb0267570339f6704f8d621259bc61f4d4adf0a3c67272?from=coinpayments
Reza (January 28, 2020 | 14:59)
Https://blockchair.com/dogecoin/address/DNHWiHWmvFkhySfdYRVB5H6aCPpPrM7ogb
Admin BestChange.com (January 28, 2020 | 15:47)
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Admin Nexchange (January 28, 2020 | 18:14)
Hello, Reza!

https://n.exchange/order/ODYZ7U
Your order was successfully completed.
We do apologize if some delay may be caused.

Thank You.
Claim cancelled
Admin Nexchange (January 28, 2020 | 18:51)
Reza,

https://xrpscan.com/tx/7CAFF5325F61F57676125F8D304822FF8567755E5F55632286EBBDEDE2C9D3EC
Reza (January 28, 2020 | 18:55)
Thanks, I finally received the XRP after a huge delay and lots of arguing with the support member. Anyway, that is Ok, it was an experience!
3
CommentRemove
Salim117 188.70.18.* (June 15, 2019 | 16:02)
The worst exchanger ever... I have a very bad experience with them... Still not getting my refund yet
Expand (4)
Admin Nexchange (June 17, 2019 | 19:11)
Hello, Salim117!

Refund request was submitted , we do apologize for delay and issue that may be caused due to our technical issues.

Thank You.
Claim cancelled
Salim117 (June 25, 2019 | 12:24)
The last email I have received from Andrey is below.
"Dear Zarie , our new accounting team will set up refund for You tommorrow , for refunds it may takes 7-8 days. We will keep You posted. We do apologize for delay and issues. Thank You"

Since then, 10 days passed and I haven't received the refund nor did I receive updates like they promised .. I lost hope but I will keep post negative reviews until I get my money
Claim renewed
Salim117 (June 25, 2019 | 16:59)
Order# ogptbu
status : pending
refund was requested by : andrey a
reason for refund : "customer was not able to pass verification process , requested refund"
refund amount :$855

quotes of their replies are below.
"We had some technical difficulties with our service and our servers , all refund requests were delayed unfortunatelly"

"it was debit automatically by payment service , till last week we had a lot of issues with our service , maintanance work with old server , relocating data from old to new server , now we are working to raise up our wallets and on refunds for stucked orders , we do apologize for delay that was caused , but our team are working 24/7 to resolbe all current issues and make our service great again." Ps:i hope your service doesn't become great again.

"We will return your money in anyway , we are not interested to hold your money or scam you, but can`t do it right now due all issues that we had and are having right now . Please keep patience and we will keep you posted with updates and once refund would be processed we will more than happy to inform you about that"

return money "anyway".. Maybe he means on a cash basis... They will travel to my country and give me the refund hand to hand... Ha ha ha... Because that what it means anyway.

Advice to everyone coming to bestchange... Don't ever use this service
Admin Nexchange (August 16, 2019 | 17:20)
Salim117,

Dear client , we processed full refund back to you credit card . It will be showed up on your bank account within next 3-5 days. Also our accounting department will send you ARN withing next 3 business days.

Thank You and once again sorry for delay.
Claim cancelled
3
CommentRemove
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