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Guardarian exchangerPlease note that this exchanger was delisted from the monitor on November 1, 2022. Currently, we cannot advise using Guardarian to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
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| Status: | disabled | Reviews: | 1 | ||
| Age: | 5 years 2 months (on 01.11.2022) | Financial claims: | 00 | ||
| On BestChange: | — | Exchange rates: | — | ||
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| Marc A |  |
147.161.234.* | June 7, 2023 09:24 |
Rated 1 out of 5 stars
updated an hour ago
let me tell you a story about this company
imagine that you have 1000 euros saved and go to a shop to buy a new ps5 (499 eur). First, the seller tell you that you need to be a registered customer to buy something in the shop, asking for passport, id, everything. "Ok" you say, "should be something needed to avoid reseller speculation or something, its ok".
After that, you pick the ps5 and go to pay. The shop seller ask you for your credit card information, you enter the pin and the transaction is done. But 2 min later when you go to pick the ps5 he says "oh sorry, there is a problem and the transaction failed. Please try again, dont worry, other amount was refunded". Bit strange but ok, sometimes it happens.
We try again and same issue "oh sorry, there is a problem and the transaction failed. Please try again, dont worry, other amount was refunded". But this time, an alert arrives from my bank telling me that the balance in my account is less than 10 eur. "Excuse me, wth, where is my money?" "yes sorry, you didnt pass our risk verification (???????) and cannot tell you why but you cant buy the playstation. The money is completely refunded, it can take 3 days to arrive".
Inhale, exhale "ok, anyway, dont want to get mad, lets go home without 1000 eur and without my playstation to wait 3 days for the refund..."
3 Days passed, only one transaction was refunded. 500 Euros are still nobodyknowswhere. Calling to customer service. Same copied answer from before but now they changed the days from 3 up to 10 days. Wth i need my money to live! "sorry but we did the refund, is not our fault if your bank or credit card doesnt give you the money on time". How dare you? that its not your fault!!?? you charged me 2 fraudulent amounts in 5 minutes and if the bank blocks something is not your fault!!??? obviously my bank says that there is no refund and we need to open a claim that can take up to 3 months to get resolved.
This is exactly what this company is doing, and i have all the proofs of it. You are a big shame. You can see other people affected by the same and you are just passing the ball. You are 100% responsible of this. Somebody will need to fine you and will place a consumer complaint. If you dont want to sell me the ps5 its ok!! but tell it to me before steal the money!
updated an hour ago
let me tell you a story about this company
imagine that you have 1000 euros saved and go to a shop to buy a new ps5 (499 eur). First, the seller tell you that you need to be a registered customer to buy something in the shop, asking for passport, id, everything. "Ok" you say, "should be something needed to avoid reseller speculation or something, its ok".
After that, you pick the ps5 and go to pay. The shop seller ask you for your credit card information, you enter the pin and the transaction is done. But 2 min later when you go to pick the ps5 he says "oh sorry, there is a problem and the transaction failed. Please try again, dont worry, other amount was refunded". Bit strange but ok, sometimes it happens.
We try again and same issue "oh sorry, there is a problem and the transaction failed. Please try again, dont worry, other amount was refunded". But this time, an alert arrives from my bank telling me that the balance in my account is less than 10 eur. "Excuse me, wth, where is my money?" "yes sorry, you didnt pass our risk verification (???????) and cannot tell you why but you cant buy the playstation. The money is completely refunded, it can take 3 days to arrive".
Inhale, exhale "ok, anyway, dont want to get mad, lets go home without 1000 eur and without my playstation to wait 3 days for the refund..."
3 Days passed, only one transaction was refunded. 500 Euros are still nobodyknowswhere. Calling to customer service. Same copied answer from before but now they changed the days from 3 up to 10 days. Wth i need my money to live! "sorry but we did the refund, is not our fault if your bank or credit card doesnt give you the money on time". How dare you? that its not your fault!!?? you charged me 2 fraudulent amounts in 5 minutes and if the bank blocks something is not your fault!!??? obviously my bank says that there is no refund and we need to open a claim that can take up to 3 months to get resolved.
This is exactly what this company is doing, and i have all the proofs of it. You are a big shame. You can see other people affected by the same and you are just passing the ball. You are 100% responsible of this. Somebody will need to fine you and will place a consumer complaint. If you dont want to sell me the ps5 its ok!! but tell it to me before steal the money!
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