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E-Scrooge exchanger
Go to the E-Scrooge site
Information from the exchanger administration
E-Scrooge is an exchange service working with all major e-currencies.
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| Status: | active | E-Scrooge reviews: | 03724413 | |
| Exchange rates: | 676 | Volet TS: | 1392 | |
| Reserve: | $58 887 467 | Perfect Money TS: | 883.30 | |
| Age: | 12 years 9 months | WebMoney BL: | — | |
| On BestChange: | 11 years 8 months | MyWOT rating: | 3.1 | |
| Country: |  |
Estonia | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website E-Scrooge have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the E-Scrooge administrator resolve the problem more quickly. If you didn't like the E-Scrooge's service and want to write about it, use the Comment review type. |
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Add a comment:
| Yaroslav |  |
178.133.228.* | June 28, 2021 18:11 |
Been a Customer since the start and they have developed a lot , added a lot of new tokens and coins for us to easily swap and literally the best price and the system works perfectly .They will always help you here))
Thank you, E-Scrooge
Thank you, E-Scrooge
0
CommentRemove
| YanaPolyanichka | |
109.254.254.* | June 28, 2021 07:23 |
This service is perfect for fast swaps with no need to go through a complicated exchange platforms registration process. Thank you!
0
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| John |  |
62.105.143.* | June 24, 2021 09:27 |
On the advice of my friends, I decided to try your exchange, made a couple of trial orders - they completed it quickly, no complaints. . The result is always the same - everything is fine, the speed of work and how the support responds in the chat. Thank you!
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| Denys |  |
51.36.255.* | April 30, 2021 18:28 |
Very fast response from technical
I've chancing BTC to USD Privat24
And write wrong number, and we fix it within 3 min.
Don't worry even you make mistake you will not lose money
And money come to card with next 5 min - fantastic
I've chancing BTC to USD Privat24
And write wrong number, and we fix it within 3 min.
Don't worry even you make mistake you will not lose money
And money come to card with next 5 min - fantastic
0
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| Khle |  |
1.32.94.* | April 26, 2021 22:48 |
Even thought the exchange is completed more than the expected time, the overall experience is good. Thanks
0
CommentRemove
| Vasi |  |
89.247.124.* | April 23, 2021 07:16 |
Exchange for LTC was displayed at 8312 USDT, I got 8170. I feel scammed, because LTC hovers over 228 since hours, and every other exchange would have given me at least 8250.
There is missing at least $80 in my account.
So, I will never use this exchange again, I saw how they waited additional time to let LTC price slide down a bit more.
There is missing at least $80 in my account.
So, I will never use this exchange again, I saw how they waited additional time to let LTC price slide down a bit more.
| E-Scrooge admin | April 23, 2021 07:27 |
Hello, Vasi!
Your request has been sent to the administrator. After checking your order, we will contact you.
Your request has been sent to the administrator. After checking your order, we will contact you.
Claim solved
| Vasi | April 23, 2021 07:41 |
Proof of 8312: https://i.postimg.cc/jSncCYp8/Capture.jpg
Question is, if you come and pay me at least $80 more or are you just going to use excuses?
Question is, if you come and pay me at least $80 more or are you just going to use excuses?
Claim renewed
| E-Scrooge admin | April 23, 2021 10:42 |
We have checked your order. The order is completed in accordance with the exchange rules.(Attention! Transaction will be processed after 4 network confirmations. Exchange rate will be finally fixed after 4 network confirmations (binance.com).)
At the time of your LTC deposit, the rate was 226.08. An exchange order was opened and we sold your coins.
Proof http://prntscr.com/11x2w8x
The commission of our service was 0.56%. Total sent to you 8163.8USDT
At the time of your LTC deposit, the rate was 226.08. An exchange order was opened and we sold your coins.
Proof http://prntscr.com/11x2w8x
The commission of our service was 0.56%. Total sent to you 8163.8USDT
Claim solved
| Vasi | April 23, 2021 11:10 |
Of course excuses. Everybody read this: Look at the many "grey" comments here, it is all complaints because this exchanger is not trustworthy.
Claim renewed
| E-Scrooge admin | April 23, 2021 11:16 |
We have checked your order. The order is completed in accordance with the exchange rules.(Attention! Transaction will be processed after 4 network confirmations. Exchange rate will be finally fixed after 4 network confirmations (binance.com).)
At the time of your LTC deposit, the rate was 226.08. An exchange order was opened and we sold your coins.
Proof http://prntscr.com/11x2w8x
The commission of our service was 0.56%. Total sent to you 8163.8USDT
At the time of your LTC deposit, the rate was 226.08. An exchange order was opened and we sold your coins.
Proof http://prntscr.com/11x2w8x
The commission of our service was 0.56%. Total sent to you 8163.8USDT
Claim solved
| Vasi | April 23, 2021 11:24 |
Still waiting for my full $8312. Scam/Untrustworthy.
Proof: https://i.postimg.cc/jSncCYp8/Capture.jpg
Proof: https://i.postimg.cc/jSncCYp8/Capture.jpg
Claim renewed
| E-Scrooge admin | April 23, 2021 11:25 |
The order is completed in accordance with the exchange rules.(Attention! Transaction will be processed after 4 network confirmations. Exchange rate will be finally fixed after 4 network confirmations (binance.com).)
Proof https://prnt.sc/11x4jxs
Proof http://prntscr.com/11x2w8x
Proof https://prnt.sc/11x4jxs
Proof http://prntscr.com/11x2w8x
Claim solved
| E-Scrooge admin | April 23, 2021 11:26 |
Attention! Transaction will be processed after 4 network confirmations. Exchange rate will be finally fixed after 4 network confirmations (binance.com).
Please note that the calculator contains the expected amount to be paid at the time of order creation. The final exchange rate will be formed at the time the exchange orders are executed. The final payout amount may differ both upward and downward.
Proof https://prnt.sc/11x4jxs
Please note that the calculator contains the expected amount to be paid at the time of order creation. The final exchange rate will be formed at the time the exchange orders are executed. The final payout amount may differ both upward and downward.
Proof https://prnt.sc/11x4jxs
| Vasi | April 23, 2021 11:29 |
Attention! Still waiting for my full $8312. Scam/Untrustworthy.
Proof: https://i.postimg.cc/jSncCYp8/Capture.jpg
Proof: https://i.postimg.cc/jSncCYp8/Capture.jpg
Claim renewed
| E-Scrooge admin | April 23, 2021 11:30 |
We have checked your order. The order is completed in accordance with the exchange rules.
Attention! Transaction will be processed after 4 network confirmations. Exchange rate will be finally fixed after 4 network confirmations (binance.com).
Please note that the calculator contains the expected amount to be paid at the time of order creation. The final exchange rate will be formed at the time the exchange orders are executed. The final payout amount may differ both upward and downward.
Proof https://prnt.sc/11x4jxs
At the time of your LTC deposit, the rate was 226.08. An exchange order was opened and we sold your coins.
Proof http://prntscr.com/11x2w8x
The commission of our service was 0.56%. Total sent to you 8163.8USDT
Attention! Transaction will be processed after 4 network confirmations. Exchange rate will be finally fixed after 4 network confirmations (binance.com).
Please note that the calculator contains the expected amount to be paid at the time of order creation. The final exchange rate will be formed at the time the exchange orders are executed. The final payout amount may differ both upward and downward.
Proof https://prnt.sc/11x4jxs
At the time of your LTC deposit, the rate was 226.08. An exchange order was opened and we sold your coins.
Proof http://prntscr.com/11x2w8x
The commission of our service was 0.56%. Total sent to you 8163.8USDT
Claim solved
CommentRemove
| User |  |
51.159.130.* | March 29, 2021 11:34 |
Profanities and abusive language were removed by the monitor's administration
Some kind of scam, not an exchanger, at 9.00 created an application sent them 1 bitcoin in exchange for ether, they are still twisting something, created another one and wrote this in the chat, as I understand this pseudo-exchanger plays with one goal, without immediately understanding, insults were rushed, , and it is possible that scammers. Request the monitoring administration to deal with this exchanger.
| BestChange admin | March 29, 2021 11:35 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| E-Scrooge admin | March 29, 2021 11:36 |
Hello, dear customer!
This is another customer's order. You created an order on our website 4 hours after we received money from another client.
Live honestly.
E-Scrooge.is
This is another customer's order. You created an order on our website 4 hours after we received money from another client.
Live honestly.
E-Scrooge.is
Claim solved
| User | March 29, 2021 11:47 |
Hours have already passed, nothing came on the air. Please issue the transaction on which you allegedly sent me to an honest person, otherwise only words. until the application is paid, please do not withdraw the claim.
Claim renewed
| E-Scrooge admin | March 29, 2021 11:51 |
Record a video where it will be seen that you sent us the coins. The video should show the time of your transaction, your account, our address. Our mail support@e-scrooge.is
E-Scrooge.is
E-Scrooge.is
Claim solved
CommentRemove
| Jhonson |  |
185.220.100.* | March 21, 2021 21:41 |
Changed about $ 10,000 in this exchanger. The exchange passes very long and I still have not received my own funds back. Contact the administration I can not, the form of support does not work. Extremely not recommend.
| E-Scrooge admin | March 22, 2021 03:01 |
Hello, Jhonson!
The support is available 24/7. You have not received any calls to the support. Your order has been completed. Bitcoin receipts are not instantaneous and depend on the load on the network.
The support is available 24/7. You have not received any calls to the support. Your order has been completed. Bitcoin receipts are not instantaneous and depend on the load on the network.
Claim solved
CommentRemove
| Reptan |  |
188.27.79.* | March 7, 2021 18:29 |
This comment its negativ guys!
so guys, please read that comments, and never use this site, i lose 35$ with them, coz they suspend my account, and refound my money, i was trying to make an exchange, btc --> paypal, a easy job... My transaction was confirmed in 30 minutes, first time i speak on chat, they ask me to wait 24hrs, after that 24 hrs nothing happend, i msg them again, i waiting in chat 6hrs, finally they answered me, arrogant,ignored and pathetic, they are so arrogant when they have your money in her pocket, anyway its tell me i need to wait 48 hrs, and today i got an e-mail my order was stopped! they stopped my order processing and they ask me about wallet to refund my money back, ofc they refund it but without 35$ and + 45 hrs waiting. Gg e-scrooshit.Is , i hope no one we will get that problems soon, try to find another site , a realy good site, not that shit! thanks
so guys, please read that comments, and never use this site, i lose 35$ with them, coz they suspend my account, and refound my money, i was trying to make an exchange, btc --> paypal, a easy job... My transaction was confirmed in 30 minutes, first time i speak on chat, they ask me to wait 24hrs, after that 24 hrs nothing happend, i msg them again, i waiting in chat 6hrs, finally they answered me, arrogant,ignored and pathetic, they are so arrogant when they have your money in her pocket, anyway its tell me i need to wait 48 hrs, and today i got an e-mail my order was stopped! they stopped my order processing and they ask me about wallet to refund my money back, ofc they refund it but without 35$ and + 45 hrs waiting. Gg e-scrooshit.Is , i hope no one we will get that problems soon, try to find another site , a realy good site, not that shit! thanks
| E-Scrooge admin | March 7, 2021 18:34 |
Hello, Reptan!
No need to duplicate reviews. You were answered below, you can read it.
Thank you!
E-Scrooge.is
No need to duplicate reviews. You were answered below, you can read it.
Thank you!
E-Scrooge.is
| Reptan | March 7, 2021 18:38 |
Shut up you poor russian, you just ripp people nothing more. i have proofs u ripp me!
CommentRemove
| Reptan Olescu | |
188.27.79.* | March 7, 2021 12:30 |
After i waiting 35 hours i got that e-mail from your low site:
your account has restrictions. We are unable to complete the order. "Sorry, this payment can't be completed due to regulations." Https://prnt.Sc/10f2m5u provide another account or address for bitcoin refund
i got the refound, ofc they took me like 40$
i ll not recommand to no one use that site, i got the chat dialogue downloaded with the operators, its pathetics/arogants and they insulsting i have proof i have print screens, they don't respect when they have your money in that pockets, trust me guys am an old customer there and they are phatetic!!! do not use this site never, coz they don't deserve it!!!! and you will lose your money!!
your account has restrictions. We are unable to complete the order. "Sorry, this payment can't be completed due to regulations." Https://prnt.Sc/10f2m5u provide another account or address for bitcoin refund
i got the refound, ofc they took me like 40$
i ll not recommand to no one use that site, i got the chat dialogue downloaded with the operators, its pathetics/arogants and they insulsting i have proof i have print screens, they don't respect when they have your money in that pockets, trust me guys am an old customer there and they are phatetic!!! do not use this site never, coz they don't deserve it!!!! and you will lose your money!!
| E-Scrooge admin | March 7, 2021 12:37 |
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
We returned to you in dollar terms exactly as much as we received from you.
Claim solved
| Reptan Olescu | March 7, 2021 12:49 |
Stop cancelled the claim, you fool me you didn't recieve that ammount my friend , just look here how much u got from me, and how much i got from you take a second:
0.01457391 BTC
Value when transacted
$708.86
and you send me back:
Value When received
$673.83
rippers.
0.01457391 BTC
Value when transacted
$708.86
and you send me back:
Value When received
$673.83
rippers.
Claim renewed
| Reptan Olescu | March 7, 2021 12:51 |
You ripp me 35.03$
| E-Scrooge admin | March 7, 2021 13:01 |
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
Claim solved
| Reptan Olescu | March 7, 2021 13:07 |
No you don't returned exactly! stop lieng anymore!!! watch the proof:
amout recieve: https://prnt.Sc/10f9u13
amount sent you: https://prnt.Sc/10f9ui4
and to be honest the real ammount i sent to you its:
0.01459142 Btc
and you send me back:
0.01333949 Btc
but ok i understand the bitcoin going upper. Its not a problem
but u stolen 35$ to me! so stop claim this, you are a ripper and u stolen money!
amout recieve: https://prnt.Sc/10f9u13
amount sent you: https://prnt.Sc/10f9ui4
and to be honest the real ammount i sent to you its:
0.01459142 Btc
and you send me back:
0.01333949 Btc
but ok i understand the bitcoin going upper. Its not a problem
but u stolen 35$ to me! so stop claim this, you are a ripper and u stolen money!
Claim renewed
| E-Scrooge admin | March 7, 2021 13:11 |
http://prntscr.com/10f9y22 0,0005 the commission we paid for sending bitcoin
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
Claim solved
| Reptan Olescu | March 7, 2021 13:15 |
This 0,0005 its not You ripp me 35.03$, and i send you 0.01459142 Btc not 0.01333949 Btc
, also i send you $708.86 not $673.83
, also i send you $708.86 not $673.83
Claim renewed
| E-Scrooge admin | March 7, 2021 13:23 |
http://prntscr.com/10f9y22 0,0005 the commission we paid for sending bitcoin
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
Claim solved
| Reptan Olescu | March 7, 2021 13:25 |
This 0,0005 its not you ripp me 35.03$, And i send you 0.01459142 Btc not 0.01333949 Btc
, also i send you $708.86 Not $673.83
And there its not any problem with my account, you best operators probably make something to be a problem , you are a joker and u stolen my money!!! also you ripp me 35$ give me my money back!
, also i send you $708.86 Not $673.83
And there its not any problem with my account, you best operators probably make something to be a problem , you are a joker and u stolen my money!!! also you ripp me 35$ give me my money back!
Claim renewed
| E-Scrooge admin | March 7, 2021 13:28 |
http://prntscr.com/10f9y22 0,0005 the commission we paid for sending bitcoin
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
Claim solved
| Reptan Olescu | March 7, 2021 13:45 |
Guys i hope u will read all comments and u never use that site to lose like me. have fun guys and take your money safe this site its not safe.
| Reptan Olescu | March 7, 2021 18:28 |
So guys, please read that comments, and never use this site, i lose 35$ with them, coz they suspend my account, and refound my money, i was trying to make an exchange, BTC --> PayPal, a easy job... my transaction was confirmed in 30 minutes, first time i speak on chat, they ask me to wait 24hrs, after that 24 hrs nothing happend, i msg them again, i waiting in chat 6hrs, finally they answered me, arrogant,ignored and pathetic, they are so arrogant when they have your money in her pocket, anyway its tell me i need to wait 48 hrs, and today i got an e-mail my order was stopped! they stopped my order processing and they ask me about wallet to refund my money back, ofc they refund it but without 35$ and + 45 hrs waiting. gg e-scrooshit.is , i hope no one we will get that problems soon, try to find another site , a realy good site, not that shit! thanks
| E-Scrooge admin | March 7, 2021 18:35 |
Reptan Olescu,
http://prntscr.com/10f9y22 0,0005 the commission we paid for sending bitcoin
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
Thank you!
E-Scrooge.is
http://prntscr.com/10f9y22 0,0005 the commission we paid for sending bitcoin
http://prntscr.com/10f9qxp
There is a problem with your account, you can see it in the screenshot.
We returned to you in dollar terms exactly as much as we received from you.
Thank you!
E-Scrooge.is
| Reptan Olescu | March 7, 2021 18:39 |
No you give me -35$ you fucking shit, i send you to exchange 708$ and i got from you just $673.83
anyoane can watch the hash transaction you fucking retard ripper
anyoane can watch the hash transaction you fucking retard ripper
| Reptan Olescu | March 7, 2021 18:46 |
And i m realy sure the people we will check that claimed i m so sure they will understand you are a poor ripper nothing more! and your support its 0 , and i think i m realy sure you are on the support chat too! i m 100% you fucking ripper
CommentRemove
| Marina | |
128.70.248.* | December 29, 2020 12:54 |
The first time I'm using this service, it took like 1 hour max, but I receive my money.
thank you so much
thank you so much
0
CommentRemove
| Vlad | |
86.9.194.* | November 9, 2020 18:18 |
ETH to USD received my money fast enough, 5/5 Thanks ! Will use it again.
0
CommentRemove
| Mona | |
193.37.32.* | September 20, 2020 05:29 |
Very good service, best price and speed on the market. Exchanged a lot already and will do more. Good job guys!
0
CommentRemove
| Dd |  |
195.250.86.* | July 10, 2020 12:00 |
Today I received a scotch attitude from the operator. The site lists the rates and discounts that are available after reaching the specified amount. When I ask if I will receive a discount on the next exchange in an amount exceeding the specified limits - the operator replies that I am asking for a discount from him. Begging ... I deduced the sum with four zeros from this service, but I won’t work with them until I reconsider the policy of communication with clients.
The conversation in the style of gopota, I quote the response of the operator
"If you place an order, then place it. I can’t bargain with you in the chat."
And then he also finishes that I am asking him for a discount.
the question is everything is good, is it possible to work and why the operator answers for a long time, I got the answer “I went to the toilet” You guys are the direct standard of business communication and compliance with the regulations
The conversation in the style of gopota, I quote the response of the operator
"If you place an order, then place it. I can’t bargain with you in the chat."
And then he also finishes that I am asking him for a discount.
the question is everything is good, is it possible to work and why the operator answers for a long time, I got the answer “I went to the toilet” You guys are the direct standard of business communication and compliance with the regulations
| Dd | July 10, 2020 12:02 |
Îñòàâëþ è ðóññêîÿçû÷íóþ âåðñèþ êîìåíòàðèÿ, ÷òîá ïåðåâîä íå èñêàæàë âñþ ñóòü ïðîèçîøåäøåãî
Ñåãîäíÿ ÿ ïîëó÷èë ñêîòñòêîå îòíîøåíèå ñî ñòîðîíû îïåðàòîðà. Íà ñàéòå óêàçàíû òàðèôû è ñêèäêè, êîòîðûå äîñòóïíû ïîñëå äîñòèæåíèÿ óêàçàííîé ñóììû. Êîãäà ÿ ñïðàøèâàþ ïîëó÷ó ëè ÿ ñêèäêó ïðè î÷åðåäíîì îáìåíå â ñóììó ïðåâûøàùóþ óêàçàííûå ëèìèòû - îïåðàòîð îòâå÷àåò ÷òî ÿ âûïðàøèâàþ ó íåãî ñêèäêó. Âûïðàøèâàþ... Âûâåë ñ ýòîãî ñåðâèñà ñóììó ñ ÷åòûðìÿ íóëÿìè, íî áîëüøå ðàáîòàòü ñ íèìè íå áóäó,äî òåõ ïîð ïîêà íå ïåðåñìîòðÿò ïîëèòèêó îáùåíèÿ ñ êëèåíòàìè.
Ðàçãîâîð â ñòèëå ãîïîòû , öèòèðóþ îòâåò ñàìîãî îïåðàòîðà
"Åñëè çàêàç îôîðìëÿòü áóäèòå, òî îôîðìëÿéòå. ß íå ìîãó ñ âàìè òîðãîâàòüñÿ â ÷àòå."
À ïîòîì åùå è äîáèâàåò ÷òî ÿ âûïðàøèâàþ ó íåãî ñêèäêó.
íà âîïðîñ âñå ëè õîðîøî, ìîæíî ëè ðàáîòàòü è ïî÷åìó îïåðàòîð äîëãî îòâå÷àåò , ïîëó÷èë îòâåò " Õîäèë â òóàëåò" Âû ðåáÿòà ïðÿì ýòàëîí äåëîâîãî îáùåíèÿ è ñîáëþäåíèÿ ðåãëàìåíòà (ÍÅÒ)
Ñåãîäíÿ ÿ ïîëó÷èë ñêîòñòêîå îòíîøåíèå ñî ñòîðîíû îïåðàòîðà. Íà ñàéòå óêàçàíû òàðèôû è ñêèäêè, êîòîðûå äîñòóïíû ïîñëå äîñòèæåíèÿ óêàçàííîé ñóììû. Êîãäà ÿ ñïðàøèâàþ ïîëó÷ó ëè ÿ ñêèäêó ïðè î÷åðåäíîì îáìåíå â ñóììó ïðåâûøàùóþ óêàçàííûå ëèìèòû - îïåðàòîð îòâå÷àåò ÷òî ÿ âûïðàøèâàþ ó íåãî ñêèäêó. Âûïðàøèâàþ... Âûâåë ñ ýòîãî ñåðâèñà ñóììó ñ ÷åòûðìÿ íóëÿìè, íî áîëüøå ðàáîòàòü ñ íèìè íå áóäó,äî òåõ ïîð ïîêà íå ïåðåñìîòðÿò ïîëèòèêó îáùåíèÿ ñ êëèåíòàìè.
Ðàçãîâîð â ñòèëå ãîïîòû , öèòèðóþ îòâåò ñàìîãî îïåðàòîðà
"Åñëè çàêàç îôîðìëÿòü áóäèòå, òî îôîðìëÿéòå. ß íå ìîãó ñ âàìè òîðãîâàòüñÿ â ÷àòå."
À ïîòîì åùå è äîáèâàåò ÷òî ÿ âûïðàøèâàþ ó íåãî ñêèäêó.
íà âîïðîñ âñå ëè õîðîøî, ìîæíî ëè ðàáîòàòü è ïî÷åìó îïåðàòîð äîëãî îòâå÷àåò , ïîëó÷èë îòâåò " Õîäèë â òóàëåò" Âû ðåáÿòà ïðÿì ýòàëîí äåëîâîãî îáùåíèÿ è ñîáëþäåíèÿ ðåãëàìåíòà (ÍÅÒ)
| E-Scrooge admin | July 10, 2020 12:10 |
Hello, Dd!
1. We studied your dialogue with our employee, and indeed he does not have such authority to make discounts. As if the client did not beg him about it (this is exactly what happened on your part). The system will automatically offer the customer a discount, if possible. In this area, our service has offered the best rate on the market.
2. We would also like to remind you that if the operator did not answer you in the chat at the same moment. That the functionality of our site implies the creation of an order without the participation of the operator. The order will accordingly be completed in the specified regulations.
If you are not satisfied with the commission, you can always contact another service.
1. We studied your dialogue with our employee, and indeed he does not have such authority to make discounts. As if the client did not beg him about it (this is exactly what happened on your part). The system will automatically offer the customer a discount, if possible. In this area, our service has offered the best rate on the market.
2. We would also like to remind you that if the operator did not answer you in the chat at the same moment. That the functionality of our site implies the creation of an order without the participation of the operator. The order will accordingly be completed in the specified regulations.
If you are not satisfied with the commission, you can always contact another service.
| Dd | July 10, 2020 12:16 |
Ìåíÿ íå óñòðàèâàåò ïîâåäåíèå âàøåãî îïåðàòîðà. Ìåíÿ íå èíòåðåñóåò õîäèë ëè îí â òóàëåò è õîäèë ïî áîëüøîìó èëè ìàëåíüêîìó. Âñå âàøè êëèåíòû òàê èëè èíà÷å èìåþò ñâîé áèçíåñ ðàç ðàáîòàþò ñ âàìè, è íàäî ñîáëþäàòü äåëîâîé ðàçãîâîðíûé ñòèëü.
Áûë ïðÿìî çàäàí âîïðîñ - **Ñïðîøó òàê, ó âàñ óêàçàíî ÷òî äåéñòâóåò ñêèäêà â 3% ïðè çàÿâêå îò 3000$
åñëè ÿ ñîçäàì çàÿâêó íà BTC/Visa USD ÿ ïîëó÷ó ñêèäêó ?**
È áûë ïîëó÷åí îòâåò "Íå âûïðàøèâàéòå ñêèäêó" - äà êòî îí òàêîé ÷òîá ÿ ó íåãî ÷òî-òî âûïðàøèâàë? ß óòî÷íÿþ íàñêîëüêî âû ñîáëþäàåòå ÷åñòíîñòü ïðåäëîæåííûõ âàìè òàðèôîâ, à âû ìíå îòâå÷àåòå ÷òî ÿ ó âàñ ÷òî-òî âûïðàøèâàþ.ß íå ðàç ðàáîòàë ñ âàìè è âñå áûëî õîðîøî, íî ñåãîäíÿ âàø îïåðàòîð ïåðåøåë âñå ðàìêè äîçâîëåííîãî
Áûë ïðÿìî çàäàí âîïðîñ - **Ñïðîøó òàê, ó âàñ óêàçàíî ÷òî äåéñòâóåò ñêèäêà â 3% ïðè çàÿâêå îò 3000$
åñëè ÿ ñîçäàì çàÿâêó íà BTC/Visa USD ÿ ïîëó÷ó ñêèäêó ?**
È áûë ïîëó÷åí îòâåò "Íå âûïðàøèâàéòå ñêèäêó" - äà êòî îí òàêîé ÷òîá ÿ ó íåãî ÷òî-òî âûïðàøèâàë? ß óòî÷íÿþ íàñêîëüêî âû ñîáëþäàåòå ÷åñòíîñòü ïðåäëîæåííûõ âàìè òàðèôîâ, à âû ìíå îòâå÷àåòå ÷òî ÿ ó âàñ ÷òî-òî âûïðàøèâàþ.ß íå ðàç ðàáîòàë ñ âàìè è âñå áûëî õîðîøî, íî ñåãîäíÿ âàø îïåðàòîð ïåðåøåë âñå ðàìêè äîçâîëåííîãî
| E-Scrooge admin | July 10, 2020 12:19 |
Dd,
We recommend that you contact another service.
We recommend that you contact another service.
| Dd | July 10, 2020 12:23 |
Anyone and never recommended to work with this service
| E-Scrooge admin | July 10, 2020 12:29 |
You have not received a discount and therefore are very offended. Our commission is the lowest on the market.
We do not trade in chat, at the request of the client. If the client is not satisfied with the course, then he may find another service. Have a nice day!
We do not trade in chat, at the request of the client. If the client is not satisfied with the course, then he may find another service. Have a nice day!
| Dd | July 10, 2020 12:38 |
No, I’m offended that your operator does not follow the rules for communicating with a client. You have discounts ordered, I clarify this is true or false. And he answers me that you have no discounts on absolutely all directions of exchange. It turns out either you are deceiving customers or he.
| E-Scrooge admin | July 10, 2020 12:41 |
Dd,
We wish to find the best course.
Have a nice day
We wish to find the best course.
Have a nice day
CommentRemove
| Andrei Rizvash | |
95.161.222.* | March 27, 2020 10:53 |
They stole my money.
I tried to exchange BTC to Paypal (EUR), order #9385683
I'm currently waiting for my money for 2 days already. They don't tell me any updates or my order status.
The support operator is very rude. He's just mocking on me every time I write in the live chat (operator #3, that's all I know about him).
I demand my money and the compensation of the inconvenience I've faced.
I tried to exchange BTC to Paypal (EUR), order #9385683
I'm currently waiting for my money for 2 days already. They don't tell me any updates or my order status.
The support operator is very rude. He's just mocking on me every time I write in the live chat (operator #3, that's all I know about him).
I demand my money and the compensation of the inconvenience I've faced.
| E-Scrooge admin | March 27, 2020 11:11 |
Hello, Andrei Rizvash!
Your order was half paid, but unfortunately we are under a lot of work, so there is a delay. I apologize for the delay, your order will be completed as soon as possible.
Please show me how operator 3 mocks you, if this is not a lie?
With respect,
E-Scrooge Administration
Your order was half paid, but unfortunately we are under a lot of work, so there is a delay. I apologize for the delay, your order will be completed as soon as possible.
Please show me how operator 3 mocks you, if this is not a lie?
With respect,
E-Scrooge Administration
Claim solved
CommentRemove
| Daniel | |
185.219.57.* | March 22, 2020 09:36 |
Thanks, the money received on the card within an hour.
0
CommentRemove
| Rev |  |
158.255.23.* | March 17, 2020 14:01 |
Ripple - visa usd, the transaction was completed within an hour.
0
CommentRemove
| User |  |
96.250.204.* | March 10, 2020 06:00 |
Excellent, Fast
Hello e-scrooge!
Thanks.
Btw, Can you help me 1 thing
Hello e-scrooge!
Thanks.
Btw, Can you help me 1 thing
0
CommentRemove
| Gabor |  |
77.234.65.* | February 13, 2020 17:29 |
Last night I made an order with the company from Perfect Money USD to PayPal EUR, the transaction was indicated (in average 30 min.) The money was transfered, but nothing happened. Afetr about 1 hour waiting I contacted the online support, I was informed that it is not 30 minutes, but usually 24 hours. OK. After 24h nothing still. I contacted the support again, and was informed that because of technical problem I will get a refund (I contacted them, not thy contacted me!!!). I got a refund to Perfect Money. For me this costed 137.68 USD, and I got refunded 135.67 USD. So because of their "technical problem" I will have to pay 2 USD ... this is the end of the story? Is it fair? Can this be called a fair way of business? Not in Europe I think!
| E-Scrooge admin | February 13, 2020 17:43 |
Hello, Gabor!
We had reason to believe that your transaction is suspicious. Based on our AML policy, I can return the payment if the transaction in our opinion is very suspicious (implicated in fraud).
We received a payment of $ 135 from you, after which we made a refund of $ 135 + a commission of the PM system 0.5% ($ 0.67). This is the standard commission of the perfect money system, for accounts that have nothing to hide, whose identity is verified. You use an account that hides your identity. I do not take responsibility to refund the system commission for suspicious transactions from hidden accounts.
Therefore, this is all grounds for honest work.
We had reason to believe that your transaction is suspicious. Based on our AML policy, I can return the payment if the transaction in our opinion is very suspicious (implicated in fraud).
We received a payment of $ 135 from you, after which we made a refund of $ 135 + a commission of the PM system 0.5% ($ 0.67). This is the standard commission of the perfect money system, for accounts that have nothing to hide, whose identity is verified. You use an account that hides your identity. I do not take responsibility to refund the system commission for suspicious transactions from hidden accounts.
Therefore, this is all grounds for honest work.
Claim solved
| Gabor | February 13, 2020 17:51 |
"The ground of honest work" is to make the work what we agreed, what we did verifyed, or if we can not do (it happens) to make the client not loose it's money because of our problem.
"The ground of honest work" to tell the customer we have technical problem, sorry we have to move back from the transaction ... but this has not happened, I was the one who had to ask after 20+ hours of waiting.
"The ground of honest work" ... for 20+ hours it was not seen the technical problem, or it was but it was not neccesary to inform the customer about it?
"The ground of honest work" ... is to make mistake and to put the mistak's cost on the custommer?
"The ground of honest work" ... is when I linked the custommer support the complaint here the answer from the support center was "show it to your Friends" ...
Sorry, no! This can not be explained, and this is not a behaviour in EU!!!
"The ground of honest work" to tell the customer we have technical problem, sorry we have to move back from the transaction ... but this has not happened, I was the one who had to ask after 20+ hours of waiting.
"The ground of honest work" ... for 20+ hours it was not seen the technical problem, or it was but it was not neccesary to inform the customer about it?
"The ground of honest work" ... is to make mistake and to put the mistak's cost on the custommer?
"The ground of honest work" ... is when I linked the custommer support the complaint here the answer from the support center was "show it to your Friends" ...
Sorry, no! This can not be explained, and this is not a behaviour in EU!!!
| E-Scrooge admin | February 13, 2020 17:53 |
Gabor,
We had reason to believe that your transaction is suspicious. Based on our AML policy, I can return the payment if the transaction in our opinion is very suspicious (implicated in fraud).
We received a payment of $ 135 from you, after which we made a refund of $ 135 + a commission of the PM system 0.5% ($ 0.67). This is the standard commission of the perfect money system, for accounts that have nothing to hide, whose identity is verified. You use an account that hides your identity. I do not take responsibility to refund the system commission for suspicious transactions from hidden accounts.
Therefore, this is all grounds for honest work.
We had reason to believe that your transaction is suspicious. Based on our AML policy, I can return the payment if the transaction in our opinion is very suspicious (implicated in fraud).
We received a payment of $ 135 from you, after which we made a refund of $ 135 + a commission of the PM system 0.5% ($ 0.67). This is the standard commission of the perfect money system, for accounts that have nothing to hide, whose identity is verified. You use an account that hides your identity. I do not take responsibility to refund the system commission for suspicious transactions from hidden accounts.
Therefore, this is all grounds for honest work.
| Gabor | February 13, 2020 17:54 |
"The ground of honest work" is to make the work what we agreed, what we did verifyed, or if we can not do (it happens) to make the client not loose it's money because of our problem.
"The ground of honest work" to tell the customer we have technical problem, sorry we have to move back from the transaction ... but this has not happened, I was the one who had to ask after 20+ hours of waiting.
"The ground of honest work" ... for 20+ hours it was not seen the technical problem, or it was but it was not neccesary to inform the customer about it?
"The ground of honest work" ... is to make mistake and to put the mistak's cost on the custommer?
"The ground of honest work" ... is when I linked the custommer support the complaint here the answer from the support center was "show it to your Friends" ...
Sorry, no! This can not be explained, and this is not a behaviour in EU!!!
"The ground of honest work" to tell the customer we have technical problem, sorry we have to move back from the transaction ... but this has not happened, I was the one who had to ask after 20+ hours of waiting.
"The ground of honest work" ... for 20+ hours it was not seen the technical problem, or it was but it was not neccesary to inform the customer about it?
"The ground of honest work" ... is to make mistake and to put the mistak's cost on the custommer?
"The ground of honest work" ... is when I linked the custommer support the complaint here the answer from the support center was "show it to your Friends" ...
Sorry, no! This can not be explained, and this is not a behaviour in EU!!!
| Gabor | February 13, 2020 18:33 |
By the way ... a concurent money exchanger made the transaction in the said 30 min interval ... the exchange there is already over.
AVOID E-Scrooge exchanger ... never again!!! All I gained was 2 USD minus at my account and 24h time loss. Is this what you looking for ... then go ahead and use their "service".
Never again! AVOID!
AVOID E-Scrooge exchanger ... never again!!! All I gained was 2 USD minus at my account and 24h time loss. Is this what you looking for ... then go ahead and use their "service".
Never again! AVOID!
CommentRemove
| Joker Strike | |
104.238.46.* | January 23, 2020 06:43 |
I have received the money from them!
0
CommentRemove
| Kali |  |
192.222.225.* | January 9, 2020 16:12 |
I tried the service, in the FAQ, a paypal payment suppose to take up to 24h , its more the 35 hours now, and each time i talk to customer service, they keep telling me that my order will be completed in the next hour.......
I DONT recommend this website.... no trust in them,,,,,,,
I lost my crypto.... :(
operator 8: We will try to complete your order soon, thanks for waiting.
1H later.....
Chat was transferred to agent Operator 3
I apologize for the delay, your order will be completed within the next hour. I apologize again for the delay
2H later
Your order will be completed within the next 40 minutes, please do not have much heat. I apologize for the delay
1H later.....
you order in process!!!
...................... still nothing in my paypal account and the order still in process...........
I DONT recommend this website.... no trust in them,,,,,,,
I lost my crypto.... :(
operator 8: We will try to complete your order soon, thanks for waiting.
1H later.....
Chat was transferred to agent Operator 3
I apologize for the delay, your order will be completed within the next hour. I apologize again for the delay
2H later
Your order will be completed within the next 40 minutes, please do not have much heat. I apologize for the delay
1H later.....
you order in process!!!
...................... still nothing in my paypal account and the order still in process...........
| E-Scrooge admin | January 9, 2020 16:56 |
Hello, Kali!
Your order has been completed.
I apologize for the delay.
Best regards, E-Scrooge administration.
Your order has been completed.
I apologize for the delay.
Best regards, E-Scrooge administration.
Claim solved
| Kali | January 9, 2020 17:02 |
YEAH! maybe my message did it effect but,,, my order is completed!!! thanks to e-Scrooge.
CommentRemove
| Erick |  |
187.189.50.* | December 4, 2019 18:17 |
More than 24 hours have passed and the payment has not been processed, in the chat they say that for new transactions it is instantly, but for the previous one I must wait
| E-Scrooge admin | December 4, 2019 18:22 |
Hello, Erick!
I apologize for the delay, your order will be completed as soon as possible.
Administrator.
I apologize for the delay, your order will be completed as soon as possible.
Administrator.
Claim solved
| Erick | December 4, 2019 18:26 |
I will cancel the Claim when the order is completed, still the order is in process
Claim renewed
| Erick | December 4, 2019 19:42 |
Already passed 28 hrs and the order is still NOT completed
| E-Scrooge admin | December 5, 2019 05:35 |
Erick,
Dear customer!
Before complaining, please make sure that your account PayPal can accept payments.
You have completed the return.
Administrator.
Dear customer!
Before complaining, please make sure that your account PayPal can accept payments.
You have completed the return.
Administrator.
Claim solved
| Erick | December 5, 2019 12:44 |
Was SOLVED! there was a delay exceeding 4 hours since they tried to deposit in paypal, no was possible for a paypal account restriction and the money was returned, the service has delays but is TRUSTED
CommentRemove
| Alan Freeman | |
67.209.129.* | November 30, 2019 06:21 |
It is awful! The service just screwed me over for 220 euros! I initialized exchange process from BTC to Euro PayPal, it has been already more than 12 hours since I started the process and nothing changed to its status! I was about to donate money for a person with cancer desease who really needs it,but I just simply lost my money and support just send me the same messages that it "will take 24 hours, but usually 30 minutes!". Admin reply me ASAP, we need to settle this question down!
| E-Scrooge admin | November 30, 2019 07:57 |
Hello, Alan Freeman!
Use this type of feedback only if get no money from the E-Scrooge exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
Your order is still being processed in accordance with the regulations.
Administrator.
Use this type of feedback only if get no money from the E-Scrooge exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
Your order is still being processed in accordance with the regulations.
Administrator.
Claim solved
| Alan Freeman | November 30, 2019 08:16 |
Then why do you write "30 minutes estimated time" if it is false? If I knew it is going to bring me so much troubles I would never use your exchange! I don't want to lose any commission on the refund either, but just to get money on my PayPal account and send them to my friend in order to help him.
| Alan Freeman | November 30, 2019 11:20 |
So, guys solved the problem. I hope next time it will not cause any troubles with the transfer!
| E-Scrooge admin | November 30, 2019 11:25 |
Alan Freeman,
There were no problems. There is a regulation for the execution of orders and we comply with it.
There were no problems. There is a regulation for the execution of orders and we comply with it.
CommentRemove
| Fernando |  |
89.238.178.* | November 21, 2019 23:20 |
I have been waiting for hours, I have not liked the support for the chat and the status of my order can no longer be seen as before.
| E-Scrooge admin | November 22, 2019 04:39 |
Hello, Fernando!
We checked the chat operation.
You have received quality support and answers to all your questions.
At the end of the dialogue, you thanked the operator for their help.
1.Use this type of feedback only if get no money from the E-Scrooge exchanger after it is due.
The lead time for your order has not yet expired. No need to create a complaint.
The lead time for your order is up to 24 hours.
2. Dear clients! We have implemented automatic registration process on our web site. To register - just make your first order with us! Your account will be created automatically and your Login and Password will be sent to your e-mail address. After that, you may use provided login and password to authorize on our web site and monitor your orders in Personal Cabinet.
Administrator.
We checked the chat operation.
You have received quality support and answers to all your questions.
At the end of the dialogue, you thanked the operator for their help.
1.Use this type of feedback only if get no money from the E-Scrooge exchanger after it is due.
The lead time for your order has not yet expired. No need to create a complaint.
The lead time for your order is up to 24 hours.
2. Dear clients! We have implemented automatic registration process on our web site. To register - just make your first order with us! Your account will be created automatically and your Login and Password will be sent to your e-mail address. After that, you may use provided login and password to authorize on our web site and monitor your orders in Personal Cabinet.
Administrator.
Claim solved
CommentRemove
| Oscar Cipriano |  |
83.224.159.* | November 20, 2019 19:44 |
Today (20/11/2019) i try to get suppot with one operator called "Operator 3" and it will not give any assistence! Bad reply, rudeness and it will not solve my request!
I will never use this website! You lost one client! Have a very good nice day!
I will never use this website! You lost one client! Have a very good nice day!
| E-Scrooge admin | November 20, 2019 20:03 |
Hello, Oscar Cipriano!
How do you have the nerve to write here?
You came to our website and started begging, brazenly asking for a cancellation of the commission for all your orders.
When you didn’t like that the service can’t go according to your proposed conditions, and indeed why would it?
You began to insult, humiliate and call names to the operator. Perhaps this is the level of your upbringing, but subboarding should be respected.
I want to inform you that you are blacklisted on our service.
Administrator.
How do you have the nerve to write here?
You came to our website and started begging, brazenly asking for a cancellation of the commission for all your orders.
When you didn’t like that the service can’t go according to your proposed conditions, and indeed why would it?
You began to insult, humiliate and call names to the operator. Perhaps this is the level of your upbringing, but subboarding should be respected.
I want to inform you that you are blacklisted on our service.
Administrator.
Claim solved
CommentRemove
| Davide | |
5.90.143.* | November 16, 2019 19:56 |
Can I get help from an admin? I was told that I did not pay but my XLMs now you have, I kindly ask that someone help me get them back, I can show you everything you want, order id: 3727916
| E-Scrooge admin | November 18, 2019 15:06 |
Hello, Davide!
We haven’t received your coins from you, provide proof of your payment, give me Txid.
Administrator
We haven’t received your coins from you, provide proof of your payment, give me Txid.
Administrator
| Davide | November 19, 2019 10:52 |
Thanks you , 124996314bff13719cea1503156e2e727076bb992ef4db9b2ee1206d7ae9e1e7
| E-Scrooge admin | November 19, 2019 14:26 |
Davide,
You made a mistake, in numbers memo.
You sent your coins to another memo, so we didn’t receive them.
Be careful next time.
Administrator.
You made a mistake, in numbers memo.
You sent your coins to another memo, so we didn’t receive them.
Be careful next time.
Administrator.
| Davide | November 19, 2019 14:35 |
Can I get a refund? thank you very much
| E-Scrooge admin | November 19, 2019 14:39 |
Davide, why are you asking me this question?
you did not send me your coins.
This question needs to be closed here.
Be careful next time.
Administrator.
you did not send me your coins.
This question needs to be closed here.
Be careful next time.
Administrator.
CommentRemove
| Morti | |
94.219.80.* | October 29, 2019 11:44 |
Hello,
I put an order for exchanging btc to PayPal 15 hours ago. My btc transaction was confirmed after 1 hour. Website says it takes up to 30 minutes after the btc confirmation, but after 2 hours I didn't see money into my PayPal account. I contacted the support. He told me that my order is being processed and it will take a few more hours. After waiting 3 hours nothing happend. Support does not reply anymore.
I put an order for exchanging btc to PayPal 15 hours ago. My btc transaction was confirmed after 1 hour. Website says it takes up to 30 minutes after the btc confirmation, but after 2 hours I didn't see money into my PayPal account. I contacted the support. He told me that my order is being processed and it will take a few more hours. After waiting 3 hours nothing happend. Support does not reply anymore.
| E-Scrooge admin | October 29, 2019 11:49 |
Hello, Morti!
Support is available for you 24/7.
If you have questions, then contact the online chat on the site.
Administrator
Support is available for you 24/7.
If you have questions, then contact the online chat on the site.
Administrator
Claim solved
CommentRemove
| Leonid |  |
147.234.0.* | October 28, 2019 13:44 |
Made payment 20 hours ago, support tells me always that it will happen in an hour, in 2 hours, and nothing happens. be aware
order 9462683
order 9462683
| E-Scrooge admin | October 28, 2019 15:45 |
Hello, Leonid!
We apologize for the delay.
We had minor technical difficulties in paying for your order and this caused a delay in the payment.
Your order has now been paid.
Administrator
We apologize for the delay.
We had minor technical difficulties in paying for your order and this caused a delay in the payment.
Your order has now been paid.
Administrator
CommentRemove
| Donald | |
104.185.101.* | October 5, 2019 00:53 |
Hello, I put an order for exchanging XRP to paypal USD. The website says it would take around 5-30 minutes, however, approximately 7 hours has passed and the order is still not completed. The order number is #9352768 if an admin could help me that would be great.
| BestChange admin | October 5, 2019 06:50 |
Hello!
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
CommentRemove
| Andrew | |
102.80.236.* | October 4, 2019 11:37 |
My exchange has not gone through. And the customer service is very rude. I sent 500usdt and the guy denys having received it. But first he said they were processing it shortly and to my surprise the guy started speaking rudely and blocked me. Wen I tries to ask for their email address I send them clear snapshots those guy refused to send email. I have the snap shot and emails with me for my exchange. He has blocked me now. Exchange id is Order #0769562.
| E-Scrooge admin | October 4, 2019 11:44 |
Hello, Andrew!
That's right, the operator added your contact to spam. Because for an hour you fool your head. You were asked to send Txid to your operation, instead you go to complain. Please show Txid of your payment, everything is very simple.
That's right, the operator added your contact to spam. Because for an hour you fool your head. You were asked to send Txid to your operation, instead you go to complain. Please show Txid of your payment, everything is very simple.
Claim solved
| Andrew | October 4, 2019 12:05 |
Please my tx id order #0769562. You look at the email u sent me.
Hello!
your order #0769562 is accepted and will be processed shortly! please, track status and progress of all your orders using personal cabinet at our website https://e-scrooge.Is/ .
Attention! this e-mail has been sent automatically. Please don't try to answer it.
Thank you for choosing our company!
regards,
the e-scrooge team,
https://e-scrooge.Is/
Hello!
your order #0769562 is accepted and will be processed shortly! please, track status and progress of all your orders using personal cabinet at our website https://e-scrooge.Is/ .
Attention! this e-mail has been sent automatically. Please don't try to answer it.
Thank you for choosing our company!
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Claim renewed
| E-Scrooge admin | October 4, 2019 12:09 |
Andrew,
I will repeat again, show your payment Txid.
If you cannot provide this information, please do not reimburse the claim, because it has no reason to be true.
I will repeat again, show your payment Txid.
If you cannot provide this information, please do not reimburse the claim, because it has no reason to be true.
Claim solved
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