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ChangeHero exchanger
Go to the ChangeHero site
Information from the exchanger administration
Crypto does not have to be complicated and risky. ChangeHero is an alternative to conventional trading — an instant cryptocurrency exchange platform. The main advantage of ChangeHero is that the platform takes care of liquidity, orders and rates for a low 0.5% fee. Save your time and miss no profit.
Leave feedback about the exchanger
ChangeHero does not require you to register at all. The platform takes the market search and order matching across 9 liquidity providers in its hands, so you only have to make a few simple steps to convert Bitcoin or altcoins for other crypto. Forget about monitoring rates on CEXs, DEXs and bridges — thousands of crypto pairs and rates refreshing online are available to you in one click. With the on-ramp providers integrated by ChangeHero, buying crypto with fiat is quick and convenient with no worries about withdrawing from an exchange. The same goes for selling crypto for EUR and USD. ChangeHero was founded in 2018 and is registered in Hong Kong. According to our AML/KYC policy, ChangeHero reserves the right to apply a KYC procedure to the transactions the security system flags as suspicious. A user can either go through with the exchange after contacting support and going through a simple KYC procedure, or decline and get a refund. For anyone interested in working and earning with ChangeHero, the affiliate program is available: place a link or widget on your website and earn Bitcoin. Other exchangers
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| Status: | active | ChangeHero reviews: | 02210205 | |
| Exchange rates: | 1892 | Volet TS: | — | |
| Reserve: | $203 067 952 | Perfect Money TS: | — | |
| Age: | 8 years 5 months | WebMoney BL: | — | |
| On BestChange: | 6 years 6 months | MyWOT rating: | 3.0 | |
| Country: |  |
Costa Rica | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website ChangeHero have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the ChangeHero administrator resolve the problem more quickly. If you didn't like the ChangeHero's service and want to write about it, use the Comment review type. |
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Add a comment:
| Dilip |  |
24.20.234.* | January 19, 2023 11:57 |
Ah, finally an exchanger not asking to fill forms before actual process happens, hate wasting time and money doing it.recommend 101%
| ChangeHero admin | January 29, 2023 14:10 |
Hello Dilip,
Thank you for the feedback! We are glad that you have liked the simplicity of the exchanging process on our platform. Hope to see you soon again!
Best regards,
ChangeHero team
Thank you for the feedback! We are glad that you have liked the simplicity of the exchanging process on our platform. Hope to see you soon again!
Best regards,
ChangeHero team
CommentRemove
| Olodar |  |
185.101.139.* | January 18, 2023 16:01 |
I sent coins with wrong network, but support solved my problem and completed order. Great experience! Thank you!
| ChangeHero admin | January 19, 2023 12:14 |
Hello Olodar,
Our support team are always happy to help! Thank you for the review and welcome back anytime!
Best regards,
ChangeHero team
Our support team are always happy to help! Thank you for the review and welcome back anytime!
Best regards,
ChangeHero team
CommentRemove
| Kaddu |  |
85.105.39.* | January 16, 2023 13:21 |
I found ChangeHero to be a really great experience. I downloaded the app on my phone and logged in with my email and password. Then I selected the items I wanted to exchange and paid my shipping fee.
Everything shipped within two days and it was easy to get a tracking number. I didn't realize how easy it was to get a tracking number from ChangeHero, I didn't even have to pay extra for it.
Everything shipped within two days and it was easy to get a tracking number. I didn't realize how easy it was to get a tracking number from ChangeHero, I didn't even have to pay extra for it.
| ChangeHero admin | January 19, 2023 12:13 |
Hello Kaddu,
Thank you for such a pleasing feedback! Glad that you appreciated the swiftness of our services and we wish you more profitable exchanges!
Best regards,
ChangeHero team
Thank you for such a pleasing feedback! Glad that you appreciated the swiftness of our services and we wish you more profitable exchanges!
Best regards,
ChangeHero team
CommentRemove
| Fred | |
76.97.36.* | January 15, 2023 23:22 |
Thanks Changehero for no logins and personal data, nice and simple. Spent like 12 minutes to create order n get Dogecoins without wasting any time on authorization procedures and stuff. appreciate it
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| Èãîðü |  |
176.105.200.* | January 10, 2023 12:10 |
The site has clear navigation.
Don't force you to take extra steps.
Lots of exchange options.
The exchanger is multilingual.
Don't force you to take extra steps.
Lots of exchange options.
The exchanger is multilingual.
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| Kirill |  |
87.117.61.* | December 29, 2022 19:34 |
I was trading CRO for DASH. I sent 600 crowns, but they were not credited to the exchanger, but they were debited.
I sent 600 PRO from the account 0x06a2b4E79C99ba09D220146B5AEa103CcC799C54 to the account DASH XcXBi1fupUEZc6rLGWNpoPzCYeXv43ZiyT
I ask you to return back 600 CRO or credit them to DASH
I specified a new application number, because that application was deleted.
I sent 600 PRO from the account 0x06a2b4E79C99ba09D220146B5AEa103CcC799C54 to the account DASH XcXBi1fupUEZc6rLGWNpoPzCYeXv43ZiyT
I ask you to return back 600 CRO or credit them to DASH
I specified a new application number, because that application was deleted.
| ChangeHero admin | December 31, 2022 09:21 |
Dear customer,
Apparently, you have chosen incorrect network. We expected to receive CRO on ERC20 network, not Cronos. Please always pay attention to the required network. We do not support payments on Cronos, so we won't be able neither process the funds nor make a refund. We will store this case and when this network is supported will make a refund.
Best regards,
ChangeHero Team
Apparently, you have chosen incorrect network. We expected to receive CRO on ERC20 network, not Cronos. Please always pay attention to the required network. We do not support payments on Cronos, so we won't be able neither process the funds nor make a refund. We will store this case and when this network is supported will make a refund.
Best regards,
ChangeHero Team
Claim solved
| ChangeHero admin | December 31, 2022 09:42 |
Dear customer,
And we are not able to make a refund right now namely because that would require an additional 50 USD charge according to out Terms of Use 3.5 (https://changehero.io/terms-of-use) which is higher than your deposit amount.
Best regards,
And we are not able to make a refund right now namely because that would require an additional 50 USD charge according to out Terms of Use 3.5 (https://changehero.io/terms-of-use) which is higher than your deposit amount.
Best regards,
CommentRemove
| Kamran |  |
81.21.81.* | December 21, 2022 13:03 |
I've used this service multiple times, however, I don't have any issue yet. So, I would say that I'm positive about this service
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| Iryna | |
194.44.133.* | December 6, 2022 14:56 |
Easiest transactions and really low fee, I definitely recommend
| ChangeHero admin | December 12, 2022 20:48 |
Hello Iryna,
Thanks for your review, trying our best to provide the best rates for our customers and make our transactions smooth.
Glad to see you onboard!
Best regards,
ChangeHero team
Thanks for your review, trying our best to provide the best rates for our customers and make our transactions smooth.
Glad to see you onboard!
Best regards,
ChangeHero team
CommentRemove
| Ray |  |
84.121.55.* | December 6, 2022 14:08 |
The website looks really good and is easy to use, but I prefer exchanges without KYC
| ChangeHero admin | December 12, 2022 20:46 |
Hello Ray,
Thanks for your feedback! We do not usually require KYC, you may be asked to undergo KYC procedure only if your order is marked as suspicious in our system.
Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team
Thanks for your feedback! We do not usually require KYC, you may be asked to undergo KYC procedure only if your order is marked as suspicious in our system.
Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Nhorbachuk | |
31.129.232.* | November 28, 2022 16:35 |
There are no problems. I will continue to use it. Easiest transactions, low commission
| ChangeHero admin | November 29, 2022 09:29 |
Hello Nhorbachuk,
Thank you for taking the time to leave the review! We are glad that you have enjoyed using our service! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for taking the time to leave the review! We are glad that you have enjoyed using our service! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Diana Pearce |  |
212.5.158.* | November 21, 2022 14:01 |
I have been using this website for quite some time now and I have never encountered any problems so far. Good service with responsive customer support.
| ChangeHero admin | November 29, 2022 09:30 |
Hello Diana Pearce,
Thank you for your warm feedback! We are glad that you found our customer service reliable! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for your warm feedback! We are glad that you found our customer service reliable! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Omed Sherzad |  |
80.132.155.* | November 9, 2022 09:15 |
Customer service is important to me and I want to be able to talk to someone if I have an issue. The responsive support team at ChangeHero is great and I have been using the site for a while now. The website is easy to navigate and it looks great too.
| ChangeHero admin | November 29, 2022 09:34 |
Hello Omed Sherzad,
Thank you for taking the time to leave a review! We are glad that you have enjoyed the work of our customer service and the design! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for taking the time to leave a review! We are glad that you have enjoyed the work of our customer service and the design! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Nicolo Zanetti |  |
151.34.36.* | October 11, 2022 09:39 |
Easiest transactions and really low fee, Im not used to this crypto world and so I tried different exchanges but I gotta say that this is by fat one of the best i used, I definitely recommend
| ChangeHero admin | November 29, 2022 09:37 |
Hello Nicolo Zanetti,
Thank you for your feedback! We are glad that you found our service convenient! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for your feedback! We are glad that you found our service convenient! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Rosa | |
188.96.73.* | October 11, 2022 09:33 |
Ok, it offers a huge of tools like digital currencies, cryptocurrencies which I use or online banking.It needs a little bit time to try some but I expect a good result. Why not.
| ChangeHero admin | November 29, 2022 09:38 |
Hello Rosa,
Thank you for taking the time to leave your feedback! We are glad that you decided to give a shot to our service! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for taking the time to leave your feedback! We are glad that you decided to give a shot to our service! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Bojan |  |
178.220.204.* | October 11, 2022 09:11 |
I used Changehero few times i and i have nice great experience. Also my friend use it and he is also satisfied.I would recommend it to everyone.
| ChangeHero admin | November 29, 2022 09:40 |
Hello Bojan,
Thank you for your review and recommendation! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for your review and recommendation! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| cvrLe | |
109.93.130.* | October 11, 2022 08:36 |
Fast and secure exchange. No big fees for coins that i use. Transfered easy and safe.
0
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| Xamax |  |
77.29.252.* | October 11, 2022 08:18 |
I have nothing but positive words for Changehero. since I started using i had issues only ones and thanks to the support it was resolved very quickly. The fees are really low compared to other platforms and this is what i like the most. The best out there.
| ChangeHero admin | November 29, 2022 09:41 |
Hello Xamax,
Thank you for your kind review! We are glad that you found our support team helpful! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for your kind review! We are glad that you found our support team helpful! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Makram | |
51.81.200.* | October 11, 2022 08:03 |
Responsive support team, have been using for a while. Easy to navigate the website. Looks nice too.
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| Nhorbachuk | |
31.129.232.* | October 11, 2022 07:39 |
I have used it and will continue to use it. Very convenient service. I had no problems. The support is very professional. I recommend it to everyone.
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| Omed Sherzad | |
80.132.155.* | October 11, 2022 07:36 |
ChangeHero is an amazing service! I definitely recommend it to anyone who wants to do crypto-to-fiat or fiat-to-crypto transactions because it’s the easiest way to do it. The fee is also really low, which is great. Overall, ChangeHero is a great service and I highly recommend it!
0
CommentRemove
| Adrian Dragomirescu |  |
89.137.236.* | October 11, 2022 07:28 |
The website is easy to use, information is extremely easy to find. Excellent job!
| ChangeHero admin | November 29, 2022 09:41 |
Hello Adrian Dragomirescu,
Thank you for taking the time to leave a review! We are glad that you found our website easy to use! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for taking the time to leave a review! We are glad that you found our website easy to use! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Oleksandra Papirnyk | |
109.207.119.* | October 11, 2022 07:10 |
Easy to use website. Quick and easy. Good service. I'm happy
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| Frank |  |
88.122.15.* | October 11, 2022 06:53 |
One of the Easiest transactions i made with a really small fee. This platforme is just great. I highly recommand !
| ChangeHero admin | November 29, 2022 09:43 |
Hello Frank,
Thank you for your review! We are glad that you have enjoyed using our service! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for your review! We are glad that you have enjoyed using our service! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Milan Pesic | |
93.87.234.* | October 11, 2022 06:19 |
I have not encountered any issues so far, this would be the third time I am using their services and so far I am absolutely satisfied with my experience.
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| Ray A. Lord | |
67.222.247.* | July 13, 2022 17:34 |
I tried to do an exchange of 20 eth through the coolwallet app. No tos was disclosed. They took my 20 eth and stole it. They would not process it and when i contacted support they told me to do kyc. This was never disclosed before the transaction. I did not want to give a foreign company my id for fear of identity theft. I told them to just cancel the transaction and give me my 20 eth back. Then they said they woukd keep 10% of my eth as a penalty! they are thieves! i protested and now they just kept all of my money!
i am an us lawyer. If you have been a victim of this company's deceptive and fraudulent practices please contact me at lordlawfirm at gmail dot com as i am planning a class-action lawsuit against this fraudulent company.
I will never use them again.
They are counting on you to not see the tos and get stuck paying 10% for nothing. I am exposing the tos here. Everyone should boycott this service even for small exchanges.
i am an us lawyer. If you have been a victim of this company's deceptive and fraudulent practices please contact me at lordlawfirm at gmail dot com as i am planning a class-action lawsuit against this fraudulent company.
I will never use them again.
They are counting on you to not see the tos and get stuck paying 10% for nothing. I am exposing the tos here. Everyone should boycott this service even for small exchanges.
| ChangeHero admin | August 14, 2022 18:05 |
Hello Ray A. Lord,
We would kindly ask you to provide us with the order ID so that our team could check it
We would kindly ask you to provide us with the order ID so that our team could check it
Claim solved
CommentRemove
| Wshyar |  |
185.106.30.* | March 20, 2021 15:13 |
Be careful dont exchange anything here
I have transferred 1000 worth of btc
After that i wait for their 1 confirmation
Their system showed me the amount of money i will receive 1000$
However i talk with support and said don't worry we are sending after 1 hour the took 5% of my money i received 955$
I have tried to explain that to support but they say its not their fault
Avoid using them there is many better exchangers
I have transferred 1000 worth of btc
After that i wait for their 1 confirmation
Their system showed me the amount of money i will receive 1000$
However i talk with support and said don't worry we are sending after 1 hour the took 5% of my money i received 955$
I have tried to explain that to support but they say its not their fault
Avoid using them there is many better exchangers
| ChangeHero admin | March 20, 2021 15:30 |
Dear Wshyar,
We would kindly ask you to provide us with the order ID so that our team could check it in our system and see what was the reason for the difference between the estimated amount of exchanged funds and the final amount.
We would kindly ask you to provide us with the order ID so that our team could check it in our system and see what was the reason for the difference between the estimated amount of exchanged funds and the final amount.
Claim solved
CommentRemove
| Frier |  |
131.255.4.* | March 13, 2021 10:19 |
Very reliable. Consistent speed.
| ChangeHero admin | March 24, 2021 08:12 |
Hello, Frier!
Thank you for taking the time to leave a review! We are glad that you found our service reliable and fast! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
Thank you for taking the time to leave a review! We are glad that you found our service reliable and fast! Hope to see you back soon on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Sona |  |
188.95.55.* | March 11, 2021 17:18 |
I am not a pro trader and I swap occasionally when there is a profit opportunity. Changehero is very helpful in those times as I don’t have to give out any personal info.
| ChangeHero admin | March 11, 2021 17:28 |
Hello, Sona!
We appreciate your kind review and glad to provide secure and profitable services! Hope to see you soon again on ChangeHero!
Best regards,
ChangeHero team
We appreciate your kind review and glad to provide secure and profitable services! Hope to see you soon again on ChangeHero!
Best regards,
ChangeHero team
CommentRemove
| Elen |  |
45.152.183.* | March 9, 2021 16:44 |
Beat my expectations. Will visit again.
| ChangeHero admin | March 10, 2021 06:56 |
Hello, Elen!
Thank you very much for your kind feedback. We are glad that you found our service satisfying! Come back any time.
Best regards,
ChangeHero team
Thank you very much for your kind feedback. We are glad that you found our service satisfying! Come back any time.
Best regards,
ChangeHero team
CommentRemove
| Garvey |  |
125.212.220.* | March 7, 2021 12:47 |
My recommendation is fixed rate. Very stable and safe.
| ChangeHero admin | March 9, 2021 15:28 |
Hello, Garvey!
Thank you for the positive review! Waiting for you on ChangeHero for more swift and profitable exchanges!
Best regards,
ChangeHero team.
Thank you for the positive review! Waiting for you on ChangeHero for more swift and profitable exchanges!
Best regards,
ChangeHero team.
CommentRemove
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