Exchange rates:
155481
Exchangers:
261
Updated:
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changehero.io exchanger website screenshot

ChangeHero exchanger

Other
Status: active ChangeHero reviews: 0/108
Exchange rates: 702 Advanced Cash TS:
Reserve: $17 699 485 Perfect Money TS:
Age: 2 years 3 months WebMoney BL:
On BestChange: 1 years 4 months MyWOT rating: 3.0
Country: United Kingdom Forums:
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Use this type of feedback only if get no money from the ChangeHero exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the ChangeHero administration solve the problem faster.

If you just do not like the service at ChangeHero and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Gais 5.62.34.* (December 5, 2019 | 16:35)
A decent exchange. Was worried about the funds initially but support team seemed to be nice and helpful. Rates are good I would say.
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Admin ChangeHero (December 6, 2019 | 17:01)
Hello, Gais!

Thank you for your feedback! We are glad that you have enjoyed our service and the work of our support team. Hope to see you soon on ChangeHero!

Best regards,
ChangeHero team.
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Sithembisiwe 154.66.252.* (December 4, 2019 | 12:37)
My first exchange experience was amazing, customer consultant took me step by step and transaction was fast, I recommend ChangeHero
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Admin ChangeHero (December 6, 2019 | 17:14)
Hello, Sithembisiwe!

Thank you for your kind words! We do our best to make our service better, the support team is always there to guide you through the exchange process. Hope to see you on our platform again!

Best regards,
ChangeHero team.
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Kenneth 152.44.10.* (November 24, 2019 | 08:16)
Absolutely amazing system. I have now exchanged over $50 dollars with ChangeHero. It is amazing.
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Admin ChangeHero (December 6, 2019 | 17:22)
Hello, Kenneth!

Thank you so much for taking the time to leave warm feedback. We are happy to provide the best customer service possible. Hope to see you on ChangeHero soon!

Best regards,
ChangeHero team.
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Shagor 45.251.230.* (November 19, 2019 | 22:52)
Just exchanged first time via this one (XLM-DOGE). It's really impressive specially the exchanging price and the processing speed with user friendly smart UI.
It's really comfortable for anyone for easy and fast exchanges specially for new users.
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Admin ChangeHero (December 6, 2019 | 17:31)
Hello, Shagor!

Thank you for the words of encouragement! We do our best to make our service better and faster and we are glad that you have enjoyed your experience with ChangeHero!

Best regards,
ChangeHero team.
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Jorge 188.62.187.* (October 22, 2019 | 21:32)
I changed the DAS to the BTC, everything was successful. the amount of approximately 2000 usd
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Admin ChangeHero (December 6, 2019 | 17:35)
Hello, Jorge!

Thank you for your feedback! We are glad that you have enjoyed our service and we hope to see you soon on ChangeHero!

Best regards,
ChangeHero team.
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Shuvo 103.203.176.* (September 26, 2019 | 02:19)
Best exchange..super fast..
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Daniel 172.106.104.* (August 12, 2019 | 15:47)
I have made the exchange of ETH in BTC. The service is reliable and with a favorable exchange rate. It went quickly, thank you!
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Andre 5.62.60.* (August 6, 2019 | 17:02)
I used this to swap today. Everything was ok.
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Sven 185.101.32.* (August 6, 2019 | 16:16)
Exchanged some XRP to LTC. The fixed rate was good, everything went good. Thank you.
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Paul 5.62.56.* (August 2, 2019 | 11:51)
I changed my XRP to LTC. The operation took only 15 minutes. The rate was good as well. Trusty service, I will recommend it to friends.
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Polina 5.62.61.* (July 29, 2019 | 19:50)
I swapped some XRP into BTC today. Everything is perfect.
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Rudy 185.229.190.* (July 26, 2019 | 17:35)
LTC to BTC exchange went quick and without any problems. Will recommend this to friends.
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Mikke 91.221.66.* (July 22, 2019 | 12:28)
I have exchanged by XRP into BTC today with this service. Everything is fine: 10 minutes for completion, no KYC, no problems. Most probably I will come back. Thank you Changehero!
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Md Rakib 103.80.70.* (July 20, 2019 | 05:54)
Fake site no update after 5 conformation

https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
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Md Rakib (July 20, 2019 | 07:22)
This site gibe me this massage for more details :

https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7

https://changehero.io/transaction/j9ketd9cbferau3a0x
Admin ChangeHero (July 20, 2019 | 20:37)
Hello, Md Rakib!

Please kindly be informed that you sent funds in the amount of $1.6 equivalent, which is below a minimum amount of 50$ equivalent. Minimum amount is always written on ChangeHero calculator before you initiate the transaction. We are now considering the opportunity for your fund's refund, but can not guarantee that it is possible (please have a look at the Refund Policy in our Terms of Use: https://changehero.io/terms-of-use).

We will come back to you soon with our decision.

Best regards,
Support team.
Md Rakib (July 21, 2019 | 07:00)
Without refund or payment I will write reviews all over the online against your site like as Trustpilot and other. So I no need any excuse because If your site is not accept below 50$ exchange. So why accept my exchange request. Like other site not accept there below exchange. This is 100% fraud. I want my money. back or exchange BCH payment. As soon as possible.
Admin ChangeHero (July 22, 2019 | 15:22)
Md Rakib,

Please be kindly informed that ChangeHero remains the right to make a one-side decision whether the transaction can be processed or refunded in the number of cases, including:
7. User sent Crypto Assets in an amount below the minimum limits determined on the Website, therefore, the transaction can not be completed.

You have agreed on this Terms of Use before making the transaction: https://changehero.io/terms-of-use
You have been informed about the minimal amount for BSV-to-BCH transaction before you confirm your transaction and made your payment.

In your particular case, BSV refund in the only possible option. Please send us your BSV refund address.
Best regards,
ChangeHero team.
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Nils 5.62.41.* (July 19, 2019 | 20:43)
Cool guys. Nice rates, quick service and caring support - I can't expect more from an exchange. Thanks, Changehero!
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Peter 178.128.62.* (July 17, 2019 | 18:27)
Never thought that online fiat to crypto exchanging could be so easy and anonymous because of so many quack exchangers online until I used the Changerhero service. My transaction was completed in 15 minutes as advertised and I received the same value as shown on the confirmation page.
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Patrick 5.62.20.* (July 15, 2019 | 19:59)
I just bookmarked ChangeHero because their platform just gave me the best rates for my BTC transaction to ETH. The design is pretty as well.
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Samuel 77.111.247.* (July 10, 2019 | 18:01)
I see ChangeHero in TOP 3 for the variety of pairs. And among them seems to be the most reliable.
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Владимир 176.103.49.* (July 9, 2019 | 15:25)
Поменял ETH-BTC. Рейт в то время был лучшим. Сам процесс прошел быстро и без проблем. Я доволен.
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Владимир (July 9, 2019 | 15:27)
Что-то с кодировкой. Поменял ETH на BTC. Курс на тот момент был самым выгодным. Сам обмен прошёл быстро и без проблем. Остался доволен, рекомендую.
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Slav 85.10.56.* (July 3, 2019 | 21:50)
I was punished for my inattention.
Firstly, I did not notice that the rates is different on bestchange and on the exchanger, secondly, they sent me a smaller amount than I ordered, for 8%!!! (promised - 0.0038260035 BTC, received - 0.00350647)

Fix your rates!
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Admin BestChange.com (July 3, 2019 | 22:38)
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin ChangeHero (July 4, 2019 | 01:46)
Hello, Slav!

Please make sure that you are making your exchange on "Fixed rates" mode.
We are informed about the rate discrepancy problem and have almost fixed it. We really appreciate your patience.
Please provide us your LTC address here or on support@changehero.io and we will send you missed funds in LTC there.

You are always welcome to contact our support in case you have any difficulties.
Best regards,
ChangeHero team.
Claim cancelled
Admin ChangeHero (July 8, 2019 | 19:17)
Slav,
We have fixed the problem with discrepancy.
We would be happy if you check and verify!
Best regards,

ChangeHero team.
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Benjamin 72.35.247.* (July 2, 2019 | 19:11)
Exchanged btc to ltc in changehero, at that time they had the best rate. Exchange works quite fast. I am satisfied.
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Mylaim 46.45.138.* (June 28, 2019 | 22:49)
I wanted to exchange XMR for BTC. For a fixed rate on the site, the value is not shown, for a floating rate, the data does not correspond to what you transfer to bestchange: 20 XMR for bestchange is 0.1631... BTC, on your site - 0.1615...
Guys, please fix this.
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Admin BestChange.com (June 29, 2019 | 12:08)
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin ChangeHero (July 1, 2019 | 12:27)
Hello, Mylaim!
We are working on this problem and it will be fixed at the nearest days.
Thank you for your attention to our exchange. We will keep you up to date.

Best regards,
ChangeHero team.
Admin ChangeHero (July 8, 2019 | 19:18)
Mylaim,
We have fixed the problem with rates discrepancy.
We would be really happy if you check and verify.

Best regards,
ChangeHero team
Claim cancelled
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Rick 77.111.247.* (June 26, 2019 | 15:59)
Good exchange. They delivered my XLM in 17 minutes, this is my second transaction. I advise ChangeHero, they have one of the best rates on several pairs.
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ChangeHero exchange service's most popular directions for the last 30 days:

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