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ChangeHero exchanger
Go to the ChangeHero site
Information from the exchanger administration
Leave feedback about the exchanger Other
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| Status: | active | ChangeHero reviews: | 0/103 | |
| Exchange rates: | 702 | Advanced Cash TS: | — | |
| Reserve: | $43 458 724 | Perfect Money TS: | — | |
| Age: | 2 years 6 months | WebMoney BL: | — | |
| On BestChange: | 1 years 7 months | MyWOT rating: | 3.0 | |
| Country: |  |
United Kingdom | Forums: | — |
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Use this type of feedback only if get no money from the ChangeHero exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed. Make sure that you specify the exchange order number in this case – it will help the ChangeHero administration solve the problem faster. If you just do not like the service at ChangeHero and you want to share your opinion – select the Comment feedback type. |
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Add a comment:
The support team here is very good, responded fast, and helped me. They also have fair rates. Overall, it’s a nice exchange.
| Admin ChangeHero | (July 2, 2020 | 17:34) |
Hello, Nora!
We appreciate your feedback very much! Our support team is available 24/7 and it is our priority to constantly provide our customers with fast and satisfying service! Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
We appreciate your feedback very much! Our support team is available 24/7 and it is our priority to constantly provide our customers with fast and satisfying service! Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
Tried it and it looks like a decent one. Fees are fine and the transaction completed quick.
| Admin ChangeHero | (June 5, 2020 | 16:41) |
Hello, Willi!
Thank you for your kind words! We are doing our best to keep it up!
Hope to see you soon on ChangeHero.
Thank you for your kind words! We are doing our best to keep it up!
Hope to see you soon on ChangeHero.
CommentRemove
I got a very good rate for the bitcoin to Litecoin exchange. Good service.
| Admin ChangeHero | (June 1, 2020 | 14:49) |
Hello, Jan!
We are glad that you have enjoyed our service, thank you for finding the time to leave your feedback! We are doing our best to offer good rates to our customers. Hope to see you soon on ChangeHero!
We are glad that you have enjoyed our service, thank you for finding the time to leave your feedback! We are doing our best to offer good rates to our customers. Hope to see you soon on ChangeHero!
CommentRemove
It was my first time to exchange money thru Changehero. The security measures and services was the best ever i seen. I have exchange BTC to ETH fast and very happy. I will continue to exchange money using Changehero in from now on wards.
| Admin ChangeHero | (May 24, 2020 | 14:47) |
Hello, Mike!
Thank you for a feedback! ChageHero team is very glad that you have appreciated our services so much. Thank you for staying with us, we are looking forward to help you with your exchanges fast and secure as always!
Thank you for a feedback! ChageHero team is very glad that you have appreciated our services so much. Thank you for staying with us, we are looking forward to help you with your exchanges fast and secure as always!
CommentRemove
Good exchange platform.Very easy to handle. Good rate and fast! I recommand changehero! Real Hero!
Also very competent customer service online. Quick reply! They try to help you the best. Very satsfied with that! Good team and very good job!
Also very competent customer service online. Quick reply! They try to help you the best. Very satsfied with that! Good team and very good job!
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Perfect exchange. Rate is good and support are also helpful.
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A decent exchange. Was worried about the funds initially but support team seemed to be nice and helpful. Rates are good I would say.
| Admin ChangeHero | (December 6, 2019 | 17:01) |
Hello, Gais!
Thank you for your feedback! We are glad that you have enjoyed our service and the work of our support team. Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
Thank you for your feedback! We are glad that you have enjoyed our service and the work of our support team. Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
My first exchange experience was amazing, customer consultant took me step by step and transaction was fast, I recommend ChangeHero
| Admin ChangeHero | (December 6, 2019 | 17:14) |
Hello, Sithembisiwe!
Thank you for your kind words! We do our best to make our service better, the support team is always there to guide you through the exchange process. Hope to see you on our platform again!
Best regards,
ChangeHero team.
Thank you for your kind words! We do our best to make our service better, the support team is always there to guide you through the exchange process. Hope to see you on our platform again!
Best regards,
ChangeHero team.
CommentRemove
Absolutely amazing system. I have now exchanged over $50 dollars with ChangeHero. It is amazing.
| Admin ChangeHero | (December 6, 2019 | 17:22) |
Hello, Kenneth!
Thank you so much for taking the time to leave warm feedback. We are happy to provide the best customer service possible. Hope to see you on ChangeHero soon!
Best regards,
ChangeHero team.
Thank you so much for taking the time to leave warm feedback. We are happy to provide the best customer service possible. Hope to see you on ChangeHero soon!
Best regards,
ChangeHero team.
CommentRemove
Just exchanged first time via this one (XLM-DOGE). It's really impressive specially the exchanging price and the processing speed with user friendly smart UI.
It's really comfortable for anyone for easy and fast exchanges specially for new users.
It's really comfortable for anyone for easy and fast exchanges specially for new users.
| Admin ChangeHero | (December 6, 2019 | 17:31) |
Hello, Shagor!
Thank you for the words of encouragement! We do our best to make our service better and faster and we are glad that you have enjoyed your experience with ChangeHero!
Best regards,
ChangeHero team.
Thank you for the words of encouragement! We do our best to make our service better and faster and we are glad that you have enjoyed your experience with ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
I changed the DAS to the BTC, everything was successful. the amount of approximately 2000 usd
| Admin ChangeHero | (December 6, 2019 | 17:35) |
Hello, Jorge!
Thank you for your feedback! We are glad that you have enjoyed our service and we hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
Thank you for your feedback! We are glad that you have enjoyed our service and we hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
I have made the exchange of ETH in BTC. The service is reliable and with a favorable exchange rate. It went quickly, thank you!
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CommentRemove
Fake site no update after 5 conformation
https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
| Md Rakib | (July 20, 2019 | 07:22) |
This site gibe me this massage for more details :
https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
https://changehero.io/transaction/j9ketd9cbferau3a0x
https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
https://changehero.io/transaction/j9ketd9cbferau3a0x
| Admin ChangeHero | (July 20, 2019 | 20:37) |
Hello, Md Rakib!
Please kindly be informed that you sent funds in the amount of $1.6 equivalent, which is below a minimum amount of 50$ equivalent. Minimum amount is always written on ChangeHero calculator before you initiate the transaction. We are now considering the opportunity for your fund's refund, but can not guarantee that it is possible (please have a look at the Refund Policy in our Terms of Use: https://changehero.io/terms-of-use).
We will come back to you soon with our decision.
Best regards,
Support team.
Please kindly be informed that you sent funds in the amount of $1.6 equivalent, which is below a minimum amount of 50$ equivalent. Minimum amount is always written on ChangeHero calculator before you initiate the transaction. We are now considering the opportunity for your fund's refund, but can not guarantee that it is possible (please have a look at the Refund Policy in our Terms of Use: https://changehero.io/terms-of-use).
We will come back to you soon with our decision.
Best regards,
Support team.
| Md Rakib | (July 21, 2019 | 07:00) |
Without refund or payment I will write reviews all over the online against your site like as Trustpilot and other. So I no need any excuse because If your site is not accept below 50$ exchange. So why accept my exchange request. Like other site not accept there below exchange. This is 100% fraud. I want my money. back or exchange BCH payment. As soon as possible.
| Admin ChangeHero | (July 22, 2019 | 15:22) |
Md Rakib,
Please be kindly informed that ChangeHero remains the right to make a one-side decision whether the transaction can be processed or refunded in the number of cases, including:
7. User sent Crypto Assets in an amount below the minimum limits determined on the Website, therefore, the transaction can not be completed.
You have agreed on this Terms of Use before making the transaction: https://changehero.io/terms-of-use
You have been informed about the minimal amount for BSV-to-BCH transaction before you confirm your transaction and made your payment.
In your particular case, BSV refund in the only possible option. Please send us your BSV refund address.
Best regards,
ChangeHero team.
Please be kindly informed that ChangeHero remains the right to make a one-side decision whether the transaction can be processed or refunded in the number of cases, including:
7. User sent Crypto Assets in an amount below the minimum limits determined on the Website, therefore, the transaction can not be completed.
You have agreed on this Terms of Use before making the transaction: https://changehero.io/terms-of-use
You have been informed about the minimal amount for BSV-to-BCH transaction before you confirm your transaction and made your payment.
In your particular case, BSV refund in the only possible option. Please send us your BSV refund address.
Best regards,
ChangeHero team.
CommentRemove
Never thought that online fiat to crypto exchanging could be so easy and anonymous because of so many quack exchangers online until I used the Changerhero service. My transaction was completed in 15 minutes as advertised and I received the same value as shown on the confirmation page.
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I see ChangeHero in TOP 3 for the variety of pairs. And among them seems to be the most reliable.
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Ïîìåíÿë ETH-BTC. Ðåéò â òî âðåìÿ áûë ëó÷øèì. Ñàì ïðîöåññ ïðîøåë áûñòðî è áåç ïðîáëåì. ß äîâîëåí.
| Âëàäèìèð | (July 9, 2019 | 15:27) |
×òî-òî ñ êîäèðîâêîé. Ïîìåíÿë ETH íà BTC. Êóðñ íà òîò ìîìåíò áûë ñàìûì âûãîäíûì. Ñàì îáìåí ïðîø¸ë áûñòðî è áåç ïðîáëåì. Îñòàëñÿ äîâîëåí, ðåêîìåíäóþ.
CommentRemove
I was punished for my inattention.
Firstly, I did not notice that the rates is different on bestchange and on the exchanger, secondly, they sent me a smaller amount than I ordered, for 8%!!! (promised - 0.0038260035 BTC, received - 0.00350647)
Fix your rates!
Firstly, I did not notice that the rates is different on bestchange and on the exchanger, secondly, they sent me a smaller amount than I ordered, for 8%!!! (promised - 0.0038260035 BTC, received - 0.00350647)
Fix your rates!
| Admin BestChange.com | (July 3, 2019 | 22:38) |
Hello,
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
| Admin ChangeHero | (July 4, 2019 | 01:46) |
Hello, Slav!
Please make sure that you are making your exchange on "Fixed rates" mode.
We are informed about the rate discrepancy problem and have almost fixed it. We really appreciate your patience.
Please provide us your LTC address here or on support@changehero.io and we will send you missed funds in LTC there.
You are always welcome to contact our support in case you have any difficulties.
Best regards,
ChangeHero team.
Please make sure that you are making your exchange on "Fixed rates" mode.
We are informed about the rate discrepancy problem and have almost fixed it. We really appreciate your patience.
Please provide us your LTC address here or on support@changehero.io and we will send you missed funds in LTC there.
You are always welcome to contact our support in case you have any difficulties.
Best regards,
ChangeHero team.
Claim cancelled
| Admin ChangeHero | (July 8, 2019 | 19:17) |
Slav,
We have fixed the problem with discrepancy.
We would be happy if you check and verify!
Best regards,
ChangeHero team.
We have fixed the problem with discrepancy.
We would be happy if you check and verify!
Best regards,
ChangeHero team.
CommentRemove
Exchanged btc to ltc in changehero, at that time they had the best rate. Exchange works quite fast. I am satisfied.
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I wanted to exchange XMR for BTC. For a fixed rate on the site, the value is not shown, for a floating rate, the data does not correspond to what you transfer to bestchange: 20 XMR for bestchange is 0.1631... BTC, on your site - 0.1615...
Guys, please fix this.
Guys, please fix this.
| Admin BestChange.com | (June 29, 2019 | 12:08) |
Hello,
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
| Admin ChangeHero | (July 1, 2019 | 12:27) |
Hello, Mylaim!
We are working on this problem and it will be fixed at the nearest days.
Thank you for your attention to our exchange. We will keep you up to date.
Best regards,
ChangeHero team.
We are working on this problem and it will be fixed at the nearest days.
Thank you for your attention to our exchange. We will keep you up to date.
Best regards,
ChangeHero team.
| Admin ChangeHero | (July 8, 2019 | 19:18) |
Mylaim,
We have fixed the problem with rates discrepancy.
We would be really happy if you check and verify.
Best regards,
ChangeHero team
We have fixed the problem with rates discrepancy.
We would be really happy if you check and verify.
Best regards,
ChangeHero team
Claim cancelled
CommentRemove
Good exchange. They delivered my XLM in 17 minutes, this is my second transaction. I advise ChangeHero, they have one of the best rates on several pairs.
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