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ChangeHero exchanger
Go to the ChangeHero site
Information from the exchanger administration
Crypto does not have to be complicated and risky. ChangeHero is an alternative to conventional trading — an instant cryptocurrency exchange platform. The main advantage of ChangeHero is that the platform takes care of liquidity, orders and rates for a low 0.5% fee. Save your time and miss no profit.
Leave feedback about the exchanger
ChangeHero does not require you to register at all. The platform takes the market search and order matching across 9 liquidity providers in its hands, so you only have to make a few simple steps to convert Bitcoin or altcoins for other crypto. Forget about monitoring rates on CEXs, DEXs and bridges — thousands of crypto pairs and rates refreshing online are available to you in one click. With the on-ramp providers integrated by ChangeHero, buying crypto with fiat is quick and convenient with no worries about withdrawing from an exchange. The same goes for selling crypto for EUR and USD. ChangeHero was founded in 2018 and is registered in Hong Kong. According to our AML/KYC policy, ChangeHero reserves the right to apply a KYC procedure to the transactions the security system flags as suspicious. A user can either go through with the exchange after contacting support and going through a simple KYC procedure, or decline and get a refund. For anyone interested in working and earning with ChangeHero, the affiliate program is available: place a link or widget on your website and earn Bitcoin. Other exchangers
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| Status: | active | Reviews: | 216 | ||
| Age: | 8 years 9 months | Financial claims: | 022 | ||
| On BestChange: | 6 years 10 months | Exchange rates: | 1 806 | ||
| Country: |  |
Reserve: | $163 373 283 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website ChangeHero have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the ChangeHero administrator resolve the problem more quickly. If you didn't like the ChangeHero's service and want to write about it, use the Comment review type. |
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Add a comment:
| Cam |  |
190.203.145.* | July 28, 2020 04:00 |
Recommended 100% the best rates, but the most impressive is its fast attention and response to the user. well done.
| ChangeHero admin | July 28, 2020 21:37 |
Hello, Cam!
We are happy to hear that you enjoyed our service! Hope to see you soon on ChangeHero!
We are happy to hear that you enjoyed our service! Hope to see you soon on ChangeHero!
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| Pat |  |
196.245.151.* | July 27, 2020 15:31 |
Flipped usdt to btc. Awesome rates!
| ChangeHero admin | July 28, 2020 03:09 |
Hello, Pat!
We do our best to make our service better and greater. Thank you for the words of encouragement!
We do our best to make our service better and greater. Thank you for the words of encouragement!
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| Gaspar |  |
185.174.156.* | July 24, 2020 09:58 |
Thanks to the support guys. Friendly and helpful. Continue doing the same work and I will exchange more.
| ChangeHero admin | July 24, 2020 10:27 |
Hello, Gaspar!
Thank you for a feedback! We are looking forward to help you with your future exchanges! Hope to see you soon on our platform.
Best regards,
ChangeHero team.
Thank you for a feedback! We are looking forward to help you with your future exchanges! Hope to see you soon on our platform.
Best regards,
ChangeHero team.
CommentRemove
| MarcleSloth |  |
91.239.206.* | July 22, 2020 15:38 |
Surprised by how fast the xrp to btc exchange completed. Cool platform.
| ChangeHero admin | July 22, 2020 16:08 |
Hello, MarcleSloth!
Thank you for taking the time to leave your feedback! We do our best to maintain high speed of exchanges. Hope to see you on our platform again!
Best regards,
ChangeHero team.
Thank you for taking the time to leave your feedback! We do our best to maintain high speed of exchanges. Hope to see you on our platform again!
Best regards,
ChangeHero team.
CommentRemove
| Luza |  |
131.255.4.* | July 20, 2020 15:24 |
Frequent user of changehero. Awesome exchange with very good rates and helpful support.
| ChangeHero admin | July 20, 2020 16:07 |
Hello, Luza!
Our team is grateful for your positive feedback! Looking forward to see you soon on ChangeHero!
Our team is grateful for your positive feedback! Looking forward to see you soon on ChangeHero!
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| Roderick |  |
184.170.253.* | July 17, 2020 14:55 |
Can trust them. Did not mess around with the big amount and exchanged it quick.
| ChangeHero admin | July 19, 2020 01:08 |
Hello, Roderick!
Thank you for your kind words! We are doing our best to keep it up!
Hope to see you soon on ChangeHero.
Thank you for your kind words! We are doing our best to keep it up!
Hope to see you soon on ChangeHero.
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| Manoel |  |
185.153.176.* | July 16, 2020 15:44 |
Best exchange…they send my bitcoin in 10 minutes.
| ChangeHero admin | July 19, 2020 01:08 |
Hello, Manoel!
Thank you for your feedback! We are glad that you have enjoyed our service and hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
Thank you for your feedback! We are glad that you have enjoyed our service and hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
| Haya |  |
212.102.50.* | July 14, 2020 16:25 |
Love this exchange. The exchange rate for Doge to Bitcoin is really good.
| ChangeHero admin | July 14, 2020 16:56 |
Hello, Haya!
Thank you for taking the time to leave your feedback! We do our best to maintain good rates for our customers. Hope to see you on our platform again!
Best regards,
ChangeHero team.
Thank you for taking the time to leave your feedback! We do our best to maintain good rates for our customers. Hope to see you on our platform again!
Best regards,
ChangeHero team.
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| Naldo |  |
37.120.201.* | July 10, 2020 08:50 |
Trustworthy exchange. BTC is safe. Recommend.
| ChangeHero admin | July 14, 2020 09:00 |
Hello, Naldo!
Thank you for your feedback! We are glad that you have enjoyed our service and hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
Thank you for your feedback! We are glad that you have enjoyed our service and hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
| Janika |  |
217.138.216.* | July 8, 2020 14:58 |
I like this exchange. Very easy to use and also happy with the rate.
| ChangeHero admin | July 8, 2020 16:56 |
Hello, Janika!
Thank you for your warm feedback! We strive to provide our customers with the best rate.
Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
Thank you for your warm feedback! We strive to provide our customers with the best rate.
Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
| Nora | |
37.120.149.* | July 2, 2020 14:16 |
The support team here is very good, responded fast, and helped me. They also have fair rates. Overall, it’s a nice exchange.
| ChangeHero admin | July 2, 2020 14:34 |
Hello, Nora!
We appreciate your feedback very much! Our support team is available 24/7 and it is our priority to constantly provide our customers with fast and satisfying service! Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
We appreciate your feedback very much! Our support team is available 24/7 and it is our priority to constantly provide our customers with fast and satisfying service! Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
| Willi | |
67.205.161.* | June 5, 2020 09:37 |
Tried it and it looks like a decent one. Fees are fine and the transaction completed quick.
| ChangeHero admin | June 5, 2020 13:41 |
Hello, Willi!
Thank you for your kind words! We are doing our best to keep it up!
Hope to see you soon on ChangeHero.
Thank you for your kind words! We are doing our best to keep it up!
Hope to see you soon on ChangeHero.
CommentRemove
| Jan | |
212.102.38.* | June 1, 2020 09:55 |
I got a very good rate for the bitcoin to Litecoin exchange. Good service.
| ChangeHero admin | June 1, 2020 11:49 |
Hello, Jan!
We are glad that you have enjoyed our service, thank you for finding the time to leave your feedback! We are doing our best to offer good rates to our customers. Hope to see you soon on ChangeHero!
We are glad that you have enjoyed our service, thank you for finding the time to leave your feedback! We are doing our best to offer good rates to our customers. Hope to see you soon on ChangeHero!
CommentRemove
| Mike | |
109.169.66.* | May 24, 2020 10:29 |
It was my first time to exchange money thru Changehero. The security measures and services was the best ever i seen. I have exchange BTC to ETH fast and very happy. I will continue to exchange money using Changehero in from now on wards.
| ChangeHero admin | May 24, 2020 11:47 |
Hello, Mike!
Thank you for a feedback! ChageHero team is very glad that you have appreciated our services so much. Thank you for staying with us, we are looking forward to help you with your exchanges fast and secure as always!
Thank you for a feedback! ChageHero team is very glad that you have appreciated our services so much. Thank you for staying with us, we are looking forward to help you with your exchanges fast and secure as always!
CommentRemove
| Enzo |  |
77.58.93.* | February 15, 2020 19:33 |
Good exchange platform.Very easy to handle. Good rate and fast! I recommand changehero! Real Hero!
Also very competent customer service online. Quick reply! They try to help you the best. Very satsfied with that! Good team and very good job!
Also very competent customer service online. Quick reply! They try to help you the best. Very satsfied with that! Good team and very good job!
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| Thiago |  |
5.62.58.* | January 16, 2020 14:08 |
Perfect exchange. Rate is good and support are also helpful.
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| Gais |  |
5.62.34.* | December 5, 2019 13:35 |
A decent exchange. Was worried about the funds initially but support team seemed to be nice and helpful. Rates are good I would say.
| ChangeHero admin | December 6, 2019 14:01 |
Hello, Gais!
Thank you for your feedback! We are glad that you have enjoyed our service and the work of our support team. Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
Thank you for your feedback! We are glad that you have enjoyed our service and the work of our support team. Hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
| Sithembisiwe |  |
154.66.252.* | December 4, 2019 09:37 |
My first exchange experience was amazing, customer consultant took me step by step and transaction was fast, I recommend ChangeHero
| ChangeHero admin | December 6, 2019 14:14 |
Hello, Sithembisiwe!
Thank you for your kind words! We do our best to make our service better, the support team is always there to guide you through the exchange process. Hope to see you on our platform again!
Best regards,
ChangeHero team.
Thank you for your kind words! We do our best to make our service better, the support team is always there to guide you through the exchange process. Hope to see you on our platform again!
Best regards,
ChangeHero team.
CommentRemove
| Kenneth | |
152.44.10.* | November 24, 2019 05:16 |
Absolutely amazing system. I have now exchanged over $50 dollars with ChangeHero. It is amazing.
| ChangeHero admin | December 6, 2019 14:22 |
Hello, Kenneth!
Thank you so much for taking the time to leave warm feedback. We are happy to provide the best customer service possible. Hope to see you on ChangeHero soon!
Best regards,
ChangeHero team.
Thank you so much for taking the time to leave warm feedback. We are happy to provide the best customer service possible. Hope to see you on ChangeHero soon!
Best regards,
ChangeHero team.
CommentRemove
| Shagor |  |
45.251.230.* | November 19, 2019 19:52 |
Just exchanged first time via this one (XLM-DOGE). It's really impressive specially the exchanging price and the processing speed with user friendly smart UI.
It's really comfortable for anyone for easy and fast exchanges specially for new users.
It's really comfortable for anyone for easy and fast exchanges specially for new users.
| ChangeHero admin | December 6, 2019 14:31 |
Hello, Shagor!
Thank you for the words of encouragement! We do our best to make our service better and faster and we are glad that you have enjoyed your experience with ChangeHero!
Best regards,
ChangeHero team.
Thank you for the words of encouragement! We do our best to make our service better and faster and we are glad that you have enjoyed your experience with ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
| Jorge | |
188.62.187.* | October 22, 2019 18:32 |
I changed the DAS to the BTC, everything was successful. the amount of approximately 2000 usd
| ChangeHero admin | December 6, 2019 14:35 |
Hello, Jorge!
Thank you for your feedback! We are glad that you have enjoyed our service and we hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
Thank you for your feedback! We are glad that you have enjoyed our service and we hope to see you soon on ChangeHero!
Best regards,
ChangeHero team.
CommentRemove
| Shuvo | |
103.203.176.* | September 25, 2019 23:19 |
Best exchange..super fast..
0
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| Daniel | |
172.106.104.* | August 12, 2019 12:47 |
I have made the exchange of ETH in BTC. The service is reliable and with a favorable exchange rate. It went quickly, thank you!
0
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| Md Rakib | |
103.80.70.* | July 20, 2019 02:54 |
Fake site no update after 5 conformation
https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
| Md Rakib | July 20, 2019 04:22 |
This site gibe me this massage for more details :
https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
https://changehero.io/transaction/j9ketd9cbferau3a0x
https://blockchair.com/bitcoin-sv/address/qqcm7jz6aul5ufjxdvd2s7jdm25gatsvs5vcwurqx7
https://changehero.io/transaction/j9ketd9cbferau3a0x
| ChangeHero admin | July 20, 2019 17:37 |
Hello, Md Rakib!
Please kindly be informed that you sent funds in the amount of $1.6 equivalent, which is below a minimum amount of 50$ equivalent. Minimum amount is always written on ChangeHero calculator before you initiate the transaction. We are now considering the opportunity for your fund's refund, but can not guarantee that it is possible (please have a look at the Refund Policy in our Terms of Use: https://changehero.io/terms-of-use).
We will come back to you soon with our decision.
Best regards,
Support team.
Please kindly be informed that you sent funds in the amount of $1.6 equivalent, which is below a minimum amount of 50$ equivalent. Minimum amount is always written on ChangeHero calculator before you initiate the transaction. We are now considering the opportunity for your fund's refund, but can not guarantee that it is possible (please have a look at the Refund Policy in our Terms of Use: https://changehero.io/terms-of-use).
We will come back to you soon with our decision.
Best regards,
Support team.
| Md Rakib | July 21, 2019 04:00 |
Without refund or payment I will write reviews all over the online against your site like as Trustpilot and other. So I no need any excuse because If your site is not accept below 50$ exchange. So why accept my exchange request. Like other site not accept there below exchange. This is 100% fraud. I want my money. back or exchange BCH payment. As soon as possible.
| ChangeHero admin | July 22, 2019 12:22 |
Md Rakib,
Please be kindly informed that ChangeHero remains the right to make a one-side decision whether the transaction can be processed or refunded in the number of cases, including:
7. User sent Crypto Assets in an amount below the minimum limits determined on the Website, therefore, the transaction can not be completed.
You have agreed on this Terms of Use before making the transaction: https://changehero.io/terms-of-use
You have been informed about the minimal amount for BSV-to-BCH transaction before you confirm your transaction and made your payment.
In your particular case, BSV refund in the only possible option. Please send us your BSV refund address.
Best regards,
ChangeHero team.
Please be kindly informed that ChangeHero remains the right to make a one-side decision whether the transaction can be processed or refunded in the number of cases, including:
7. User sent Crypto Assets in an amount below the minimum limits determined on the Website, therefore, the transaction can not be completed.
You have agreed on this Terms of Use before making the transaction: https://changehero.io/terms-of-use
You have been informed about the minimal amount for BSV-to-BCH transaction before you confirm your transaction and made your payment.
In your particular case, BSV refund in the only possible option. Please send us your BSV refund address.
Best regards,
ChangeHero team.
CommentRemove
| Peter |  |
178.128.62.* | July 17, 2019 15:27 |
Never thought that online fiat to crypto exchanging could be so easy and anonymous because of so many quack exchangers online until I used the Changerhero service. My transaction was completed in 15 minutes as advertised and I received the same value as shown on the confirmation page.
0
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| Samuel |  |
77.111.247.* | July 10, 2019 15:01 |
I see ChangeHero in TOP 3 for the variety of pairs. And among them seems to be the most reliable.
0
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| Slav |  |
85.10.56.* | July 3, 2019 18:50 |
I was punished for my inattention.
Firstly, I did not notice that the rates is different on bestchange and on the exchanger, secondly, they sent me a smaller amount than I ordered, for 8%!!! (promised - 0.0038260035 BTC, received - 0.00350647)
Fix your rates!
Firstly, I did not notice that the rates is different on bestchange and on the exchanger, secondly, they sent me a smaller amount than I ordered, for 8%!!! (promised - 0.0038260035 BTC, received - 0.00350647)
Fix your rates!
| BestChange admin | July 3, 2019 19:38 |
Hello,
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
| ChangeHero admin | July 3, 2019 22:46 |
Hello, Slav!
Please make sure that you are making your exchange on "Fixed rates" mode.
We are informed about the rate discrepancy problem and have almost fixed it. We really appreciate your patience.
Please provide us your LTC address here or on [email protected] and we will send you missed funds in LTC there.
You are always welcome to contact our support in case you have any difficulties.
Best regards,
ChangeHero team.
Please make sure that you are making your exchange on "Fixed rates" mode.
We are informed about the rate discrepancy problem and have almost fixed it. We really appreciate your patience.
Please provide us your LTC address here or on [email protected] and we will send you missed funds in LTC there.
You are always welcome to contact our support in case you have any difficulties.
Best regards,
ChangeHero team.
Claim solved
| ChangeHero admin | July 8, 2019 16:17 |
Slav,
We have fixed the problem with discrepancy.
We would be happy if you check and verify!
Best regards,
ChangeHero team.
We have fixed the problem with discrepancy.
We would be happy if you check and verify!
Best regards,
ChangeHero team.
CommentRemove
| Benjamin | |
72.35.247.* | July 2, 2019 16:11 |
Exchanged btc to ltc in changehero, at that time they had the best rate. Exchange works quite fast. I am satisfied.
0
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| Mylaim |  |
46.45.138.* | June 28, 2019 19:49 |
I wanted to exchange XMR for BTC. For a fixed rate on the site, the value is not shown, for a floating rate, the data does not correspond to what you transfer to bestchange: 20 XMR for bestchange is 0.1631... BTC, on your site - 0.1615...
Guys, please fix this.
Guys, please fix this.
| BestChange admin | June 29, 2019 09:08 |
Hello,
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
| ChangeHero admin | July 1, 2019 09:27 |
Hello, Mylaim!
We are working on this problem and it will be fixed at the nearest days.
Thank you for your attention to our exchange. We will keep you up to date.
Best regards,
ChangeHero team.
We are working on this problem and it will be fixed at the nearest days.
Thank you for your attention to our exchange. We will keep you up to date.
Best regards,
ChangeHero team.
| ChangeHero admin | July 8, 2019 16:18 |
Mylaim,
We have fixed the problem with rates discrepancy.
We would be really happy if you check and verify.
Best regards,
ChangeHero team
We have fixed the problem with rates discrepancy.
We would be really happy if you check and verify.
Best regards,
ChangeHero team
Claim solved
CommentRemove
| Rick | |
77.111.247.* | June 26, 2019 12:59 |
Good exchange. They delivered my XLM in 17 minutes, this is my second transaction. I advise ChangeHero, they have one of the best rates on several pairs.
0
CommentRemove
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