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UAchanger exchanger
Go to the UAchanger site
Information from the exchanger administration
UAchanger - is a convenient and reliable exchange tool, offering over 8,000 exchange directions so that everyone can find the best option that suits their needs. Regardless of whether you want to exchange cryptocurrency for fiat or vice versa, our service offers flexible and competitive conditions.
Leave feedback about the exchanger
We are proud to have been successfully operating in the currency exchange market for 10 years, serving customers in more than 50 countries. Our extensive experience and constant striving for improvement have allowed us to win the trust and recognition of our users, who appreciate our professionalism and efficiency. One of our key values is security. We strictly follow global standards and practices, conducting a thorough AML check of each incoming transaction. This ensures that all transactions are carried out with the highest degree of protection, and your funds are under reliable control. Technical support schedule: Mon-Fri - 9:00-23:00 Sat-Sun -10:00 - 21:00 Other exchangers
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| Status: | active | Reviews: | 2293 | ||
| Age: | 6 years 3 months | Financial claims: | 018 | ||
| On BestChange: | 6 years 1 month | Exchange rates: | 11 576 | ||
| Country: |  |
Reserve: | $1 013 657 420 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website UAchanger have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the UAchanger administrator resolve the problem more quickly. If you didn't like the UAchanger's service and want to write about it, use the Comment review type. |
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Add a comment:
| Javier |  |
212.92.229.* | May 26, 2026 11:15 |
Thanks for the quick exchange, operator Anastasia helped out with the exchange. The exchange rate at the time of the exchange was very good.
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| Nikita |  |
79.116.134.* | October 14, 2025 11:23 |
In two days, it will be exactly one month since I opened the exchange. I still haven't received my funds. For a month now, I have been receiving the same information from customer support that my funds are undergoing a bank check. They have not given me any specific dates or information about the stage of the check. I have been very patient because all previous transactions went smoothly, and even if there was a delay, it was no more than a few hours. But this is too much. Naturally, this delay has negatively affected all my plans, and I still don't know when I will receive my funds. I consider this unprofessional and demand that my funds be returned as soon as possible.
| UAchanger admin | October 15, 2025 15:29 |
Hello Nikita,
Your case is known to us — the transaction is currently under review on the bank’s side.
Unfortunately, the duration of the bank’s verification process is beyond our control, and we are unable to influence the timing of its completion.
We are in constant contact with and are awaiting a final response from the bank.
We truly hope that very soon we will receive either a successful completion or a refund confirmation.
We sincerely apologize for the delay and any inconvenience it has caused.
Please be assured that we are closely monitoring the situation and doing everything possible to resolve it.
Sincerely,
The UAchanger Team
Your case is known to us — the transaction is currently under review on the bank’s side.
Unfortunately, the duration of the bank’s verification process is beyond our control, and we are unable to influence the timing of its completion.
We are in constant contact with and are awaiting a final response from the bank.
We truly hope that very soon we will receive either a successful completion or a refund confirmation.
We sincerely apologize for the delay and any inconvenience it has caused.
Please be assured that we are closely monitoring the situation and doing everything possible to resolve it.
Sincerely,
The UAchanger Team
Claim solved
| Nikita | January 14, 2026 17:58 |
It has been five months since the transaction began, and my funds have not yet reached me due to the exchange service's bank freezing the transaction. I have been in communication with the exchange's support team for these five months, but I consistently receive the same response: “Please wait.” Despite repeated requests, I have not been provided with any explanation for such a prolonged delay. I have asked multiple times for at least a screenshot confirming their communication with the bank's support team, but the service refuses to provide such information. I have also repeatedly requested a refund of my funds, yet the exchange refuses to process it. As a result, the exchange service is failing to fulfill its financial obligations and is in breach of its terms of service.
Claim renewed
| UAchanger admin | January 14, 2026 20:44 |
Nikita,
We understand your concerns and assure you that we are monitoring the status of your transaction with the bank. Unfortunately, at this stage, the bank’s internal review process is still ongoing, and the timing of its completion is beyond our control.
We appreciate your patience during this ongoing process. As soon as any updates become available, we will inform you immediately.
Sincerely,
The UAchanger Team
We understand your concerns and assure you that we are monitoring the status of your transaction with the bank. Unfortunately, at this stage, the bank’s internal review process is still ongoing, and the timing of its completion is beyond our control.
We appreciate your patience during this ongoing process. As soon as any updates become available, we will inform you immediately.
Sincerely,
The UAchanger Team
Claim solved
| Nikita | February 25, 2026 14:03 |
It has been six months since the transaction began, and my funds have not yet reached me due to the exchange service's bank freezing the transaction. Despite repeated requests, I have not been provided with any explanation for such a prolonged delay. I have asked multiple times for at least a screenshot confirming their communication with the bank's support team, but the service refuses to provide such information. The exchange has not provided any data on the reason for the freeze. Additionally, the exchange requested a bank statement confirming that the funds have not been credited to my account, which I provided, and after that, complete silence again. I have also repeatedly requested a refund of my funds, yet the exchange refuses to process it. As a result, the exchange service is failing to fulfill its financial obligations and is in breach of its terms of service. I demand the return of my funds, which they have not returned for six months.
Claim renewed
| UAchanger admin | February 25, 2026 21:08 |
Nikita, Hello,
We understand your concerns and would like to clarify the current situation.
This transaction was flagged by the bank’s AML (Anti-Money Laundering) department and is currently under review. The funds were frozen directly by the bank’s compliance department as part of a standard AML procedure. We are in active communication with the bank and are taking all possible steps to help expedite the review process.
Please note that the freeze was initiated by the bank, not by our exchange service. Unfortunately, we do not have the technical or legal ability to cancel the transfer or retrieve the funds while they are under AML review. According to the bank’s explanation, this is a standard compliance check, and once the review is completed, the funds will be released and credited to your account.
We fully understand that such a long delay is frustrating. However, the timeline of the AML review depends entirely on the bank’s compliance department and is not controlled by our service.
We remain in contact with the bank and will immediately inform you as soon as we receive any official update regarding the release of the funds.
Thank you for your patience and understanding.
We understand your concerns and would like to clarify the current situation.
This transaction was flagged by the bank’s AML (Anti-Money Laundering) department and is currently under review. The funds were frozen directly by the bank’s compliance department as part of a standard AML procedure. We are in active communication with the bank and are taking all possible steps to help expedite the review process.
Please note that the freeze was initiated by the bank, not by our exchange service. Unfortunately, we do not have the technical or legal ability to cancel the transfer or retrieve the funds while they are under AML review. According to the bank’s explanation, this is a standard compliance check, and once the review is completed, the funds will be released and credited to your account.
We fully understand that such a long delay is frustrating. However, the timeline of the AML review depends entirely on the bank’s compliance department and is not controlled by our service.
We remain in contact with the bank and will immediately inform you as soon as we receive any official update regarding the release of the funds.
Thank you for your patience and understanding.
Claim solved
| Nikita | May 26, 2026 07:28 |
It has now been more than eight months since this transaction was initiated in October 2025, and my funds are still neither credited to my account nor returned to me.
During these eight months, I have continuously received the same generic responses stating that the transaction is “under AML review” and that I should “please wait.” However, despite numerous requests, your service has still failed to provide:
* any estimated timeframe for resolution;
* any official confirmation or evidence from the bank regarding the status of the review;
* any explanation as to why the AML review has lasted for such an extraordinary amount of time;
* any practical solution or refund procedure.
I have already provided all requested documents, including proof from my bank confirming that the funds were never received. Since then, there has again been no meaningful progress or transparency from your side.
At this point, an eight-month freeze of customer funds without resolution, refund, or clear communication is completely unacceptable. Regardless of whether the bank initiated the freeze, the transaction was performed through your service, and you remain responsible for handling the situation professionally and protecting your client’s interests.
I once again formally demand:
1. A full refund of my funds; or
2. Official documentary proof from the bank confirming the current status of the AML review and explaining the reason for such an excessive delay.
Please stop sending generic responses and provide a concrete resolution to this case.
During these eight months, I have continuously received the same generic responses stating that the transaction is “under AML review” and that I should “please wait.” However, despite numerous requests, your service has still failed to provide:
* any estimated timeframe for resolution;
* any official confirmation or evidence from the bank regarding the status of the review;
* any explanation as to why the AML review has lasted for such an extraordinary amount of time;
* any practical solution or refund procedure.
I have already provided all requested documents, including proof from my bank confirming that the funds were never received. Since then, there has again been no meaningful progress or transparency from your side.
At this point, an eight-month freeze of customer funds without resolution, refund, or clear communication is completely unacceptable. Regardless of whether the bank initiated the freeze, the transaction was performed through your service, and you remain responsible for handling the situation professionally and protecting your client’s interests.
I once again formally demand:
1. A full refund of my funds; or
2. Official documentary proof from the bank confirming the current status of the AML review and explaining the reason for such an excessive delay.
Please stop sending generic responses and provide a concrete resolution to this case.
Claim renewed
| UAchanger admin | May 26, 2026 07:41 |
Nikita, Hello,
We understand your concerns and would like to clarify the current situation.
This transaction was flagged by the bank’s AML (Anti-Money Laundering) department and is currently under review. The funds were frozen directly by the bank’s compliance department as part of a standard AML procedure. We are in active communication with the bank and are taking all possible steps to help expedite the review process.
Please note that the freeze was initiated by the bank, not by our exchange service. Unfortunately, we do not have the technical or legal ability to cancel the transfer or retrieve the funds while they are under AML review. According to the bank’s explanation, this is a standard compliance check, and once the review is completed, the funds will be released and credited to your account.
We fully understand that such a long delay is frustrating. However, the timeline of the AML review depends entirely on the bank’s compliance department and is not controlled by our service.
We remain in contact with the bank and will immediately inform you as soon as we receive any official update regarding the release of the funds.
Thank you for your patience and understanding.
We understand your concerns and would like to clarify the current situation.
This transaction was flagged by the bank’s AML (Anti-Money Laundering) department and is currently under review. The funds were frozen directly by the bank’s compliance department as part of a standard AML procedure. We are in active communication with the bank and are taking all possible steps to help expedite the review process.
Please note that the freeze was initiated by the bank, not by our exchange service. Unfortunately, we do not have the technical or legal ability to cancel the transfer or retrieve the funds while they are under AML review. According to the bank’s explanation, this is a standard compliance check, and once the review is completed, the funds will be released and credited to your account.
We fully understand that such a long delay is frustrating. However, the timeline of the AML review depends entirely on the bank’s compliance department and is not controlled by our service.
We remain in contact with the bank and will immediately inform you as soon as we receive any official update regarding the release of the funds.
Thank you for your patience and understanding.
Claim solved
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| Richard | |
185.183.95.* | May 25, 2026 15:16 |
Everything went great, it's probably the best service I've used.
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| Fritz | |
37.52.59.* | May 25, 2026 13:09 |
It's a nice feeling to share here. The request was completed promptly. Thanks.
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| Aa |  |
64.145.90.* | May 24, 2026 12:08 |
Truly reliable, safe and secure swap. Profitable rates. In general, really nice exchanger. But the true decoration is, indeed, the support service (especially Anastasia). In any case, the support stands with you, until completion and till your money gets to your bank account. Many thanks to Anastasia from support service!
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| Joseph | |
94.231.189.* | May 23, 2026 15:19 |
I conducted a large transaction through this exchanger, and I am satisfied with the result.
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| Michael | |
91.203.143.* | May 22, 2026 12:17 |
Everything is at its best, however, as always. My favorite place.
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| Abdul |  |
102.180.73.* | May 21, 2026 15:53 |
Just great: the payment was processed in just 15 minutes! I recommend this exchanger to everyone.
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| Kenji | |
5.255.47.* | May 21, 2026 13:41 |
Everything went quickly, support was in touch, everything was explained in an accessible way. Thank you.
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| Zdenek |  |
136.158.60.* | May 19, 2026 11:53 |
Clarity, speed, brilliant work. Thank you, see you soon.
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| Vikram |  |
102.134.171.* | May 19, 2026 09:38 |
I've been using it for a long time, no problem, the course is normal. Clearly and without fuss.
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| Rahul |  |
181.172.142.* | May 18, 2026 17:07 |
Convenient, the course is excellent. No problems or surprises, thanks for sharing.
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| Omar | |
46.201.137.* | May 18, 2026 14:51 |
The next exchange went perfectly. I recommend the exchanger.
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| Buddy |  |
159.26.110.* | May 18, 2026 12:14 |
Can't recommend them enough. Fast response time. Fast transaction. Helped with additional information.
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| Jiro |  |
138.255.227.* | May 17, 2026 17:59 |
It's a good exchanger, I recommend it. They work without cheating, and it pleases. Good luck to you.
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| Rahul | |
91.226.34.* | May 17, 2026 15:31 |
I went on the recommendation of a friend and did not regret it. Everything is clear, the exchange is natural, and the exchange rate is normal.
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| Omar | |
176.39.87.* | May 17, 2026 14:04 |
I would like to mention the honest approach to clients. The exchange was successful and without unnecessary waiting.
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| Hassan |  |
217.73.156.* | May 16, 2026 14:02 |
A very fast, convenient and intuitive exchanger! I recommend it to everyone!
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| Charles | |
91.200.10.* | May 16, 2026 12:33 |
The exchange turned out to be fast, the funds arrived quickly, without any problems.
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| Idur |  |
46.184.42.* | May 15, 2026 17:30 |
As always, the service is top-notch, everything is fast and clear. Thank you from the bottom of my heart.
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| Evgeniy |  |
88.201.67.* | May 13, 2026 16:54 |
As always, everything is fast and clear, translated, confirmed, paid. Thanks.
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| Dmitry |  |
137.255.61.* | May 13, 2026 16:19 |
I am very satisfied with this service, everything is done promptly and efficiently.
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| Sergey |  |
62.164.155.* | May 12, 2026 08:32 |
Solid guys, reliable and quick exchanges. third time everything went smooth.
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| User | |
95.46.140.* | May 11, 2026 14:36 |
I am very pleased with the work of this exchanger, everything was done quickly and efficiently.
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| Bios |  |
185.204.1.* | May 5, 2026 13:32 |
Under review by the monitor's administration
I initiated a USDT TRC-20 exchange to Polish BLIK, spoke with customer support, and explained that I needed to withdraw an amount slightly less than the minimum specified by the service. I received a positive response and clear instructions on how to complete the exchange. I’d like to point out that I’ve used this service before in the same way and everything went smoothly. This time, I submitted a request and sent the USDT, but half an hour later the site stopped working. A day later, I contacted support, explained the situation, and was told that I couldn’t access their site because my IP address had been blocked by the site. The transaction is still pending.
| UAchanger admin | May 6, 2026 08:29 |
Dear Customer,
We would like to inform you that the exchange service does not process payouts below the minimum required amount.
We also note that we did not receive any prior request from your side regarding the possibility of making an exchange below the established limit. Additionally, we asked you to provide a screenshot of the relevant conversation, but it has not been provided.
It is possible that you have confused our service with another one. We sincerely regret the situation that has occurred.
At the moment, the website is under a DDoS attack, which may cause temporary issues with loading the site. You can always contact us via our email.
The service has processed a refund of your funds to the address you provided via email.
We would like to inform you that the exchange service does not process payouts below the minimum required amount.
We also note that we did not receive any prior request from your side regarding the possibility of making an exchange below the established limit. Additionally, we asked you to provide a screenshot of the relevant conversation, but it has not been provided.
It is possible that you have confused our service with another one. We sincerely regret the situation that has occurred.
At the moment, the website is under a DDoS attack, which may cause temporary issues with loading the site. You can always contact us via our email.
The service has processed a refund of your funds to the address you provided via email.
CommentRemove
| David |  |
82.131.48.* | May 5, 2026 10:14 |
A fast exchanger, I use it regularly, the exchange rate is very good, I recommend this site.
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| Thiago |  |
205.217.233.* | May 3, 2026 14:59 |
The exchanger has shown itself to be worthy, it performs operations quickly and efficiently.
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| Suresh | |
91.235.225.* | May 3, 2026 13:14 |
It's not the first time I've received funds on request, and everything is at the pro level. The best exchanger.
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| Farid |  |
122.100.242.* | May 2, 2026 09:49 |
The service began to withdraw money quickly enough, I use it more and more often, thanks for the service, top.
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| Suresh | |
62.122.64.* | May 2, 2026 07:39 |
I have been using the exchanger recently, the support is super, it prompts and helps, I recommend it.
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| User |  |
217.29.29.* | May 1, 2026 18:56 |
I exchanged the cryptocurrency for the first time, everything came quickly and without any problems, I transferred it to PayPal.
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