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Receive-Money exchanger
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Information from the exchanger administration
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| Status: | disabled | Receive-Money reviews: | 03533243 | |
| Exchange rates: | — | Volet TS: | 391 | |
| Reserve: | — | Perfect Money TS: | 1663.70 | |
| Age: | 10 years 4 months | WebMoney BL: | — | |
| On BestChange: | 9 years 9 months | MyWOT rating: | 3.0 | |
| Country: |  |
Poland | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Receive-Money have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Receive-Money administrator resolve the problem more quickly. If you didn't like the Receive-Money's service and want to write about it, use the Comment review type. |
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| Order number: | |
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Add a comment:
| Ali |  |
119.160.97.* | January 3, 2023 05:52 |
My order still not received too much time
no response on support tram
no response on support tram
| Receive-Money admin | January 3, 2023 06:10 |
Hello Ali,Support and operator working hours are indicated on the main page of the site. Delete the complaint, thank you for your understanding!
Claim solved
| Ali | January 3, 2023 06:18 |
Plese release my order
| Receive-Money admin | January 3, 2023 06:44 |
Ali, Your application has been successfully completed!
CommentRemove
| Akimskate |  |
91.192.129.* | January 2, 2023 20:42 |
Thanks, very fast exchange PM to monobank
0
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| User |  |
89.44.10.* | January 1, 2023 14:21 |
The support is dead. Worst service on bestchange. Usually usdt to visa/mc takes a few minutes. But here it takes a few hours or even days(based on reviews).
Avoid this scam!
Avoid this scam!
| Receive-Money admin | January 1, 2023 14:27 |
Hello dear customer,
Your application is awaiting finalization by the bank, as you were informed in online support. These delays are related directly to the bank, and not to our service. The review you wrote is not true. Please delete and wait for enrollment.
Your application is awaiting finalization by the bank, as you were informed in online support. These delays are related directly to the bank, and not to our service. The review you wrote is not true. Please delete and wait for enrollment.
| User | January 1, 2023 14:37 |
Card payments in ukraine are always instant. It's not a bank transfer which needs additional approvals.
All other exchanges can send money in a few minutes. As you see, most of your customers facing the same issues, except positive comments from bots! As soon as I get my money, I will update this review.
All other exchanges can send money in a few minutes. As you see, most of your customers facing the same issues, except positive comments from bots! As soon as I get my money, I will update this review.
| User | January 1, 2023 15:07 |
The exchange took 1.5 hours. Done.
| Receive-Money admin | January 1, 2023 15:12 |
Your application has been successfully completed!
CommentRemove
| Shiwwa |  |
172.225.36.* | December 31, 2022 19:39 |
Issue has been fully resolved
Crypto was sent, but it states error in ma order. It’s a scam
| BestChange admin | January 1, 2023 05:48 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Receive-Money admin | January 1, 2023 09:09 |
Hello Shiwwa,
Your application has been completed in accordance with the regulations, in 31.12.2022 21:44
Your application has been completed in accordance with the regulations, in 31.12.2022 21:44
Claim solved
| Shiwwa | January 1, 2023 13:24 |
No one contacted me! Just took my crypto and did not send any money.
| Shiwwa | January 1, 2023 13:25 |
No payment, no admin response.
Claim renewed
| Receive-Money admin | January 1, 2023 13:28 |
Shiwwa, The application was completed, the funds were credited. If you do not agree with this, please provide a card statement in support of our service. There is no reason to renew the complaint!
Claim solved
| Shiwwa | January 1, 2023 15:05 |
Only now the funds were transferred.
Thanks!
Thanks!
CommentRemove
| Javi |  |
188.2.59.* | December 30, 2022 17:17 |
Excelente exchange para cambiar USDT por EUR, para m es la mejor, sper rpida. La recomiendo 100%
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| Exdee |  |
104.28.87.* | December 29, 2022 12:58 |
Payeer -> eur card________attention! be aware of this exchanger if you value your time and money!!! this transaction took 16+ hours. Support is not working properly at all. I’ve never seen more useless support and these kind of traders in my whole career.
After 12 hours of waiting support said “let me check” and he’s gone forever again. I waited for his reply 4 more hours and then i needed to contact him again by myself.
This exchanger has low quality site and service. They entered my credentials incorrect and that’s why i did not receive my money immediately. My bank rejected their transaction, because they didn’t even ask me for the expiry date of my card. And if they didn’t even know it, it means they just put random numbers while transferring money to me. Every acceptable exchanger (especially when working with euro cards) is asking for your full information (expiry date, name, maybe even address for you debit/credit card). But this exchanger doesn’t give a…
while writing this review they finally sent me the money. It took them 16 hours to do it. And it took me 10+ emails and messages with only 1 reply from them.
Be aware if you value you time and money!
do not recommend!
After 12 hours of waiting support said “let me check” and he’s gone forever again. I waited for his reply 4 more hours and then i needed to contact him again by myself.
This exchanger has low quality site and service. They entered my credentials incorrect and that’s why i did not receive my money immediately. My bank rejected their transaction, because they didn’t even ask me for the expiry date of my card. And if they didn’t even know it, it means they just put random numbers while transferring money to me. Every acceptable exchanger (especially when working with euro cards) is asking for your full information (expiry date, name, maybe even address for you debit/credit card). But this exchanger doesn’t give a…
while writing this review they finally sent me the money. It took them 16 hours to do it. And it took me 10+ emails and messages with only 1 reply from them.
Be aware if you value you time and money!
do not recommend!
| Receive-Money admin | December 29, 2022 13:07 |
Hello Exdee, You were asked for a different card number due to the bank's refusal. We have a transfer only by card number, not details ... You did not specify it. The operator repeated the transfer during the working hours of the service and the request was completed.
| Exdee | December 29, 2022 13:15 |
Typical liar.
Here is the screenshot: https://postimg.cc/67GjCDZc
You were able to send it only after I told you expiry date for my card.
So yes, you did not specify it and therefore, it means you entered my credentials incorrect.
And don’t tell me about your working hours, it’s a lie as well.
Here is the screenshot: https://postimg.cc/67GjCDZc
You were able to send it only after I told you expiry date for my card.
So yes, you did not specify it and therefore, it means you entered my credentials incorrect.
And don’t tell me about your working hours, it’s a lie as well.
| Receive-Money admin | December 29, 2022 13:17 |
Exdee, This is a mistake that the bank indicated to you, but we received a refusal. We will repeat transfers only by card number without specifying its data.
| Exdee | December 29, 2022 13:40 |
Yeah, probably that’s why the transaction was approved immediately right after you received my expiry date information.
I don’t care how if you will continue doing your transfers and ruining your business and losing your clients.
Bye.
I don’t care how if you will continue doing your transfers and ruining your business and losing your clients.
Bye.
CommentRemove
| Cassie | |
213.160.156.* | December 26, 2022 16:14 |
Quickly service, I recommend it
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| Yurii | |
188.163.29.* | December 24, 2022 20:16 |
As always, the exchange was quick and automatic Perfect money to Monobank. I am very satisfied with the exchanger.
0
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| User |  |
62.133.47.* | December 24, 2022 15:45 |
Excellent service I sent usdt and receive kzt in less than 5 minutes. Great service!
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| Denisoetr | |
94.242.171.* | December 23, 2022 03:30 |
USD TRC20 -> VISA EURO
Fast enough and without hidden fees
Fast enough and without hidden fees
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| Den | |
46.211.175.* | December 21, 2022 10:25 |
This exchanger is not recommended! Application #1074796, Exchange Bitcoin for Visa. I've been waiting for three days now. The first day during the day, support does not even extend to letters, by the end of the day they answered. Upon request, everything is verified and the sketches of the outcome are issued. Check passed all extracts screenshots. Expected 1-7 days. Yesterday I asked the status, they answered another investigation of some kind. Changed in other exchangers never had any intentions. Automatic exchange in such conditions is madness. This exchanger is not recommended!
| Receive-Money admin | December 21, 2022 10:28 |
Hello Den,
You were given the answer that they will contact you at the end of the investigation after the request has been accepted from you.
You were given the answer that they will contact you at the end of the investigation after the request has been accepted from you.
Claim solved
| Den | December 21, 2022 10:34 |
I do not like the exchange of such terms when it is written automatically. wait up to 7 days, pass verification to provide a bunch of information. I changed in different exchangers, everything always goes quickly, but not in this exchanger. I was also denied a request to return the funds from where they came from. this exchanger froze my money for several days, this is not acceptable to me.
| Receive-Money admin | December 21, 2022 10:44 |
Den, We operate in accordance with the terms of service and the AML policy. You were warned about checking the transaction on AML, and if this case is detected, you will need to go through identification. You were warned about this at every stage of the formation of the application.
| Den | December 21, 2022 10:50 |
I did all of this, verification of identity confirmation of origin. This is not the point, the point is that the wait is very long and the support work is slow
| Receive-Money admin | December 21, 2022 10:52 |
Den, You have been given information and asked to wait until the investigation is completed. When information is available you will be notified by email.
CommentRemove
| Dorian | |
185.185.253.* | December 8, 2022 13:44 |
Profanities and abusive language were removed by the monitor's administration
I have made transaction ¹ 1063422 and send BUSD to get Privat24 UAH but didn't receive money. Support doesn't answer my questions so I leave negative feedback here. .
| Receive-Money admin | December 8, 2022 13:47 |
Hello Dorian,You created an order in the direction of Binance USD (BEP20) , and paid for the coin with another protocol (ERC-20) that we do not support. We will clarify what can be done. When there is information, we will inform you by mail, please delete the complaint!
Claim solved
| Dorian | December 8, 2022 13:57 |
I will not delete the complaint until you send me information! Your support ignore me whole day and doesn't send answer.
Claim renewed
| Receive-Money admin | December 8, 2022 13:59 |
Dorian, You were not given an answer because we are waiting for a response from the exchange. Immediately after receiving the information, you would be informed. At the moment we are waiting for information when it will be reported.
Claim solved
| Receive-Money admin | December 8, 2022 14:00 |
Please do not reopen the complaint. This is your fault not ours.
| Dorian | December 8, 2022 14:03 |
I add feedback about how long you answer me.
| Dorian | December 8, 2022 14:04 |
Since you provide survice your customer support must communicate with customers if they have questions, not ignore them.
| Receive-Money admin | December 8, 2022 14:05 |
Dorian, Consideration of your error will take a long time and it cannot be accelerated. But we will try to help in the solution.
| Dorian | December 13, 2022 12:44 |
What is the status of my claim?
Claim renewed
| Receive-Money admin | December 13, 2022 13:19 |
Dorian, Unfortunately, at the moment, the support of the exchange reported that we can not credit funds at the moment. Funds will be able to be credited only after adding the currency to the ERC20 network. So far, this has not been done and the funds have not been credited to us.
Claim solved
| Dorian | December 13, 2022 13:43 |
When they will add currency to the ERC20 network?
Claim renewed
| Receive-Money admin | December 13, 2022 13:49 |
Dorian, There is no information yet.
Claim solved
CommentRemove
| Ahmed Ghaleb |  |
196.132.97.* | December 6, 2022 21:31 |
Payment has been made to the seller and I did not receive the coins
| Ahmed Ghaleb | December 6, 2022 22:30 |
Https://smart-pays.com/en/hst_gFW4jqAKfpeqbqKXw1IbFFfHXqM2vjOGdtZ/
CommentRemove
| Dmytro |  |
94.254.233.* | November 29, 2022 10:00 |
Really nice exchanger with really good support, support is marvelous! I recommend you to work only with this exchanger, because really difficult situation with bank mistake was solved really fast.
0
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| Pavlo | |
93.178.242.* | November 25, 2022 08:29 |
Always fast payment without delays. Nice design, good exchange rate
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| User | |
88.99.187.* | November 20, 2022 02:50 |
Exchanged money XMR - BANK KZT , support sleeps, money does not come! Total scam
| Receive-Money admin | November 20, 2022 06:20 |
Hello dear customer,
Unfortunately, the transfer is being processed by the bank, we made a request to clarify the status.
Unfortunately, the transfer is being processed by the bank, we made a request to clarify the status.
Claim solved
CommentRemove
| Name | |
91.15.38.* | November 18, 2022 13:22 |
Profanities and abusive language were removed by the monitor's administration
Eti , prikryvajas svoim AML zamorozili 400$ . Napisali nevypolnimye trebovanija zaprosili dokumentov. Vopros pro ichni adres, mesto registracii , nomer licenzii dlia upravlenija lichnymi dannymi ignorirujut, suport grubit.
BUdte ostorozhny!
BUdte ostorozhny!
| Receive-Money admin | November 18, 2022 13:25 |
Hello Name,
Your transaction has been identified as 100% risky. As per AML policy, we have requested information and identification of you as a customer. Please provide the requested information to resolve this issue.
Your transaction has been identified as 100% risky. As per AML policy, we have requested information and identification of you as a customer. Please provide the requested information to resolve this issue.
CommentRemove
| Al | |
88.155.161.* | November 14, 2022 15:02 |
Everything good))
0
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| User |  |
78.60.187.* | November 3, 2022 17:12 |
Fast and convenient
0
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| Yevhen |  |
79.36.218.* | November 2, 2022 16:36 |
Exchanged 100 USDT to Privat UAH. Completed in about 15 min. All good!
| Yevhen | November 2, 2022 17:59 |
Also just sent 600 USDT to MonoBank via this service. Everything went well!
CommentRemove
| Eugene | |
178.133.89.* | October 29, 2022 20:07 |
ETH to UAH 65 confirmations, all went smooth! Ukraine! flag in logo! God bless!
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| Wizard |  |
45.159.250.* | October 20, 2022 22:10 |
Issue has been fully resolved
I used this exchanger without any problems, but when I sent BTC -> KZT 1000$ they seized my bitcoins and do not give them back. They put forward an impossible list of requirements, where and when I bought bitcoins. They demand my personal data (passport photo), arguing that this is required by a government agency. When asked which government agency, they do not say. I bought bitcoins from BC exchanger with all checks, but they didn't even ask them. My request to send their legal address to my lawyer is simply ignored. Please remove this exchanger from the list, as it has a devastating effect on the entire crypto community or put a banner on them that they require personal data and confirmation of all transfers for which bitcoin was bought .
| Receive-Money admin | October 20, 2022 22:11 |
Hello Wizard,
Dear Customer! We ask you not to duplicate complaints and to correspond directly with the support service.
Dear Customer! We ask you not to duplicate complaints and to correspond directly with the support service.
| Wizard | October 20, 2022 22:22 |
You do not answer letters. Give me my bitcoins and write your legal address for my lawyer, and send a link to a photo of the license authorizing your activity.
| Receive-Money admin | October 20, 2022 22:22 |
Wizard,
A high AML risk indicator has been detected for your transaction, in this regard, we ask you to answer the questions sent to you by e-mail in order to analyze and decide on the further actions of our service.
We will do our best to ensure that the response is immediate and the result of the verification is positive. Please be understanding, we are obliged to follow the instructions of the regulator in order to counteract the laundering of funds obtained illegally.
If you have any further questions, please contact our customer support directly during the operator's business hours. Also, we draw your attention to the fact that the check is fully regulated by the rules of our service, a warning was indicated on the payment page.
Thank you for understanding!
A high AML risk indicator has been detected for your transaction, in this regard, we ask you to answer the questions sent to you by e-mail in order to analyze and decide on the further actions of our service.
We will do our best to ensure that the response is immediate and the result of the verification is positive. Please be understanding, we are obliged to follow the instructions of the regulator in order to counteract the laundering of funds obtained illegally.
If you have any further questions, please contact our customer support directly during the operator's business hours. Also, we draw your attention to the fact that the check is fully regulated by the rules of our service, a warning was indicated on the payment page.
Thank you for understanding!
| Wizard | October 20, 2022 22:24 |
AML indicator ? Regulator of cryptocurrencies ? Seriously ?
You are just a crypto exchanger without a legal address and license.
You do not have the right to ask for (personal data) passport photo.
All necessary procedures for verifying transactions are carried out by banks.
I will issue all evidence of the legitimacy of my money upon request from the security service of my bank.
I told you that I bought bitcoins with all checks to the address 3HpuuExBJqoDrA5dPr4jVFvLaKL3mcinq8 in the transfer24.pro exchanger
If your WhiteBit exchange blocked my bitcoins, that's your problem, not mine. Just back my bitcoins.
Prove the legality of the funds yourself, I gave you the address of the exchanger where I bought bitcoins, although you didn’t even make a request to them.
Leave here your legal details and a link to a photo of a license from the state regulator, if any.
In general, your actions harm the crypto industry and the community, so if you don’t know how to work, then roll out of here and look for work elsewhere.
You are just a crypto exchanger without a legal address and license.
You do not have the right to ask for (personal data) passport photo.
All necessary procedures for verifying transactions are carried out by banks.
I will issue all evidence of the legitimacy of my money upon request from the security service of my bank.
I told you that I bought bitcoins with all checks to the address 3HpuuExBJqoDrA5dPr4jVFvLaKL3mcinq8 in the transfer24.pro exchanger
If your WhiteBit exchange blocked my bitcoins, that's your problem, not mine. Just back my bitcoins.
Prove the legality of the funds yourself, I gave you the address of the exchanger where I bought bitcoins, although you didn’t even make a request to them.
Leave here your legal details and a link to a photo of a license from the state regulator, if any.
In general, your actions harm the crypto industry and the community, so if you don’t know how to work, then roll out of here and look for work elsewhere.
| Receive-Money admin | October 20, 2022 22:27 |
Wizard,
The AML policy of the company is developed on the basis of international legal norms and operates in strict accordance with the provisions of the FATF on combating money laundering and preventing the financing of terrorism. According to the regulation, the exchange, as a provider of virtual assets services, is obliged to check all suspicious transactions of virtual assets. During the verification, among other things, it is necessary to identify the user and establish the origin of the virtual asset. Also, for the period of the transaction verification, the virtual asset must be kept on the balance sheet.
The AML policy of the company is developed on the basis of international legal norms and operates in strict accordance with the provisions of the FATF on combating money laundering and preventing the financing of terrorism. According to the regulation, the exchange, as a provider of virtual assets services, is obliged to check all suspicious transactions of virtual assets. During the verification, among other things, it is necessary to identify the user and establish the origin of the virtual asset. Also, for the period of the transaction verification, the virtual asset must be kept on the balance sheet.
| Wizard | October 20, 2022 22:32 |
Your problems with the exchange whitebit not my problem. Return my bitcoins and show a link to a photo of the license authorizing your activity.
| Receive-Money admin | October 20, 2022 22:34 |
Wizard,
You should contact the service that sent you bitcoins and ask why it sends coins that are on sanctioned addresses. From our side, the check is fully regulated and the blocking is justified. Please be understanding of the situation.
You should contact the service that sent you bitcoins and ask why it sends coins that are on sanctioned addresses. From our side, the check is fully regulated and the blocking is justified. Please be understanding of the situation.
| Wizard | October 20, 2022 22:40 |
What ??? These are problems with your exchange, not with my bitcoins. Get out of the industry.
| Receive-Money admin | October 20, 2022 22:45 |
Wizard,
Please read the rules of our service and the AML policy, when you created the application you agreed with them, and now you say that these are not your problems. We ask you to adhere to the rules you have adopted, and in the situation that has arisen, provide the necessary data for the verification.
Please read the rules of our service and the AML policy, when you created the application you agreed with them, and now you say that these are not your problems. We ask you to adhere to the rules you have adopted, and in the situation that has arisen, provide the necessary data for the verification.
| Wizard | October 20, 2022 22:47 |
Please return my bitcoins or provide a link to your legal address for my lawyer and a link to a license issued by a government agency authorizing your activities.
| Receive-Money admin | October 20, 2022 22:50 |
We ask the monitoring administration BestChange.com to intervene in this dialogue.
| Wizard | October 20, 2022 22:53 |
I agree, you are ignoring me, I will insist on delisting your exchanger as you are a danger to the crypto community.
| Receive-Money admin | October 21, 2022 05:57 |
Wizard, You should contact the service that sent you bitcoins and ask why it sends coins that are on sanctioned addresses. From our side, the check is fully regulated and the blocking is justified. Please be understanding of the situation.
| Wizard | October 21, 2022 07:38 |
I have already contacted transfer24.pro, and they are ready to provide you with all the information you need, but you have not made a request for 2 days. I warn you that in order to resolve this incident, I will require compensation of 5% of the transaction amount for each day of blocking my money, plus a penalty for the difference in rates. So move faster.
| Receive-Money admin | October 21, 2022 07:48 |
Wizard, We are still waiting for information from you on our mail. Refusal to provide information is not grounds for opening a complaint.
| Wizard | October 21, 2022 08:12 |
Admin Receive-Money, you have provided all the necessary information. I expect my money and compensation from you.
| Wizard | October 21, 2022 08:12 |
Please hurry up
| Receive-Money admin | October 21, 2022 08:13 |
Wizard, We are still waiting for information from you on our mail. Refusal to provide information is not grounds for opening a complaint.
| Wizard | October 21, 2022 08:18 |
Please return my bitcoins or provide a link to your legal address for my lawyer and a link to a photo of a license issued by a government agency authorizing your activities.
| Receive-Money admin | October 21, 2022 08:20 |
Wizard, We are still waiting for information from you on our mail. Refusal to provide information is not grounds for opening a complaint.
| Wizard | October 21, 2022 08:21 |
I gave you the address of the exchanger where I bought my bitcoins and my deposit address. Please return my bitcoins or provide a link to your legal address for my lawyer and a link to a photo of a license issued by a government agency authorizing your activities.
| BestChange admin | October 21, 2022 11:28 |
Hello, Wizard!
We check tha information. Your transaction is in a High-risk area and may be associated with illegitimate sources. By creating and confirming your initial order, you have agreed to all the terms and conditions of the exchanger. Verification is one of the most common and effective ways of following the AML and KYC policies. In this case it is not possible to resolve this situation without providing the requested information to the exchange office.
Best regards, BestChange administration.
We check tha information. Your transaction is in a High-risk area and may be associated with illegitimate sources. By creating and confirming your initial order, you have agreed to all the terms and conditions of the exchanger. Verification is one of the most common and effective ways of following the AML and KYC policies. In this case it is not possible to resolve this situation without providing the requested information to the exchange office.
Best regards, BestChange administration.
CommentRemove
| Javi | |
188.2.59.* | October 18, 2022 14:08 |
Excelente intercambio, rapido y eficiente. Lo recomiendo 100%
0
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| Gutce |  |
46.2.228.* | October 16, 2022 18:12 |
Great exchanger, incredibly fast! Activate trc-20 wallets sending 1TRX by yourself. I use Ledger and it is impossible to send you money while you did not activate wallet with Tron balances. I send 1 TRX by myself to you)
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| User | |
46.34.193.* | October 16, 2022 07:31 |
Everything is great, thanks!
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| User | |
109.201.38.* | October 15, 2022 15:34 |
Fast and convenient service, thanks!
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| Javi | |
212.200.247.* | October 14, 2022 04:32 |
Excelente intercambio, rapido y eficiente.
0
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| User | |
194.44.48.* | October 10, 2022 08:01 |
Successful exchange crypto to monobank. I recommend
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| Seva | |
89.42.62.* | October 6, 2022 09:37 |
Everything's good. Fast transfer from USDT to Kazahstan's Kaspi bank visa card.
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| Edward Lundgren |  |
105.112.209.* | October 2, 2022 13:36 |
I can always trust you for a fast tranaction for USDT/Advacsh Cash USD.. so fast and reliabe
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