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ex.center exchanger website screenshot

ExCenter exchanger

Other exchangers
Status: active ExCenter reviews: 108127
Exchange rates: 182 Volet TS:
Reserve: $270 111 549 Perfect Money TS: 5.40
Age: 6 years 2 months WebMoney BL:
On BestChange: 4 years 4 months MyWOT rating: 3.0
Country: Saint Lucia Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website ExCenter have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the ExCenter administrator resolve the problem more quickly.

If you didn't like the ExCenter's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Sahil 223.185.53.* September 18, 2025 20:25
The review is being checked by the monitor's administration
I have made 2 exchanges from site, *** and ***, in first trasaction they made it complete in 15-20 mins and for other they asked 50 mins but now its about 2hrs and no one of there support is not replying about the trasaction that how much time more it will take to complete.
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BestChange admin September 18, 2025 23:09
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
Sahil September 19, 2025 04:54
Its been like 12hrs i still not get any reply or get my funds, this is just foolish when some reputated sites like this just do scams.
ExCenter admin September 19, 2025 09:09
Hello Sahil, Your transaction was temporarily held for standard compliance review due to the amount. We’ve contacted you by email to proceed. Thank you for your patience.
Claim solved
Sahil September 19, 2025 09:12
What is the meanig of that after harasing your customer for 16hrs where your support do not reply and nothing happen.
ExCenter admin September 19, 2025 09:16
Sahil, This was a standard automated compliance hold, which sometimes occurs during processing. Our support team was unavailable overnight due to operating hours. We’ve already contacted you by email — please continue there so we can assist further.
Sahil September 19, 2025 09:51
I have already submited the all things you need about 30 mins ago but i still not have any reply from your side.... this is very unprofessional behavior.
ExCenter admin September 19, 2025 09:56
Sahil, We’ve received your submission — verification is currently in progress and may take some time. If anything additional is required, we’ll let you know by email. Thank you for your understanding.
Sahil September 19, 2025 09:59
I am not understanding why any exchanger needs soo much time it must happen in max 180 mins as u mentioned on your website i have been dispressed from 16hr that where my funds have gone this is not the thing i have expected by bestchange.
Claim renewed
Sahil September 19, 2025 10:02
I just want things to be done faster as i have waited a long time already no other exchanger takes soo much of time, also if u had any problem with my things u must have stoped my earlier trasaction but that was sucsesful thats just you guys want client to trust at first and when client trust u you guys are unresponsive.
ExCenter admin September 19, 2025 10:12
Sahil, We understand your concerns, but the assumptions made in your comments are unfounded. Verification is a standard process and may take longer than expected — especially outside support hours. Our team has contacted you and is reviewing your submission. We kindly ask for patience while the process is completed.
Claim solved
Sahil September 19, 2025 10:17
No one of your team had contacted me in last 16hr i tryed to contact them a number of time, i dont have days to convert things if u have any problem in my conversion u must stopped the earlier once as for now i dont trust u guys and i want bestchange to be in conversation this was my mistake i chose u for conversation... as a request i want u guys to speed up the process and do what ever convert or refund in next 6hrs.
Claim renewed
Sahil September 19, 2025 10:53
Still Its 3hrs no one has replyed or send me any notifications, i am litrally fucked up with this exchanger they dont care about there customers.
ExCenter admin September 19, 2025 12:51
Sahil, We are already in direct contact with you via email. Please understand that we cannot respond to every message instantly while the compliance review is in progress. You will be updated as soon as there is any change in status.
Claim solved
Sahil September 19, 2025 12:55
The thing is i am not liable for things u do on your backed i provided things u need already and on your website u said max 180 mins and now its aroound 20 hrs its way more then u asked.. also u guyes do not reply first 16hrs this is very unprofessional behaviour from u guys and still after submitting everything i have to wait why?
Claim renewed
Sahil September 19, 2025 13:59
There website is literally not good for clients i do not recommend then they still not reply.
ExCenter admin September 19, 2025 14:02
Sahil, The 180-minute timeframe applies to standard transactions. Your exchange has been temporarily paused due to compliance review, and during this time, the standard timer does not apply. Also, not all requested documents have been submitted yet. Please follow up by email so we can proceed.
Claim solved
Sahil September 19, 2025 14:06
Bestchange please allow add images so i can attach images of my email
Attached the requested things are already been attached and if any problem and u are saying 180 min standered time why reply come from your side after 17hrs this must be within 180 mins i guess? U are just fooling your clients are not u?
Claim renewed
Sahil September 19, 2025 14:11
I would recommend u ask me here what ever u need as i dont trust you guys now so everything should be transparent i can provide anything u need from my side your site is fucking bad u guys dont think about client who trust u for there funds.
ExCenter admin September 19, 2025 16:02
Sahi, For privacy and compliance reasons, we cannot discuss details of your transaction publicly. A specific request has already been sent to your email — please check your inbox and reply there. The verification process will continue via that channel.
Claim solved
Sahil September 19, 2025 18:43
I have already sent all the things required but you guys reply very late for solving things.
Claim renewed
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Virgil 45.43.19.* September 19, 2025 16:46
I've used this service multiple times for USDT ERC swaps. The process is always fast and secure. Great service overall!
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Harry 149.40.63.* September 19, 2025 16:17
Very efficient and reliable platform.
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Leonardo 37.120.207.* September 18, 2025 18:44
The platform was easy to use, and I’m satisfied with the service.
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Camila 92.62.123.* September 18, 2025 18:19
The process was straightforward, and the transfer went through without a hitch. Definitely using this service again.
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Dominic 149.88.111.* September 16, 2025 18:02
The transaction was instant and smooth. Very reliable service!
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Billie 146.70.191.* September 16, 2025 17:28
The exchange was fast, and I received my funds in just a few minutes. Great platform, highly recommend it!
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Jack 146.70.248.* September 15, 2025 18:41
Everything matched the description. The fees were fair, the rate was accurate, and the exchange was completed without delays. Very satisfied with the overall service quality.
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Oliver 45.139.252.* September 15, 2025 11:55
The swap was simple and fast. The website interface is clear, and the whole process took just a few minutes. Coins arrived in my wallet without any issues.
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Trent 176.227.240.* September 12, 2025 17:57
The platform was easy to use, and the exchange was processed without any complications. Definitely a reliable option for crypto transactions.
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Charlie 194.33.45.* September 12, 2025 17:18
Service is trustworthy and convenient — highly recommend!
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Richard 149.102.247.* September 11, 2025 12:19
Really impressed with how professional the platform is. This was my second time using it and both times were flawless.
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Dmitriy 31.14.41.* September 11, 2025 10:53
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
BTC -> Sberbank
They block my transaction and sent me these emails:

1.
The exchange is not possible: the asset is blocked by the exchange due to a high level of risk (65%), including sanctions and illegal sources. Verification is required to make a refund. You have already received a request, and it cannot be processed without verification.

2.
As part of the mandatory KYC/AML verification procedure, we ask you to provide the following materials to confirm your identity, the origin of funds, and the nature of the transaction:

Video confirmation:
– A short video (up to 1 minute) in which you hold a passport (the page with the photo);
– The face and the document should be in the same frame;
– Clearly pronounce your full name as it appears in the passport.

Photo of documents:
– A photo of a passport (the page with the photo);
– A selfie with the same passport.

Confirmation of the source of funds:
– Screenshots of the sender's wallet with transaction history;
– Agreements, correspondence, or other confirmations of the nature of the transfer;
– Statements from the exchange/wallet;
– Any other documents confirming the legal origin of the funds.

Description of the transaction:
– A brief explanation of who received the funds, the purpose of the exchange, and the final recipient;
– Confirmation that you own and control both wallets involved (specify the networks for the specific transaction).

After providing all the documents, they returned my btc back.
The exchange was not successful.
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BestChange admin September 11, 2025 11:48
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
ExCenter admin September 11, 2025 11:50
Hello Dmitriy, The user was informed of the need for verification immediately after the transaction was blocked. Verification was completed, and yesterday the customer was informed that the refund would be made within 24 hours after confirmation of the wallet.

At the time of publication of the review, the refund had already been made in full. It is unfortunate that the review was left after the refund, despite the fulfillment of our obligations.

Best regards, the ExCenter team.
Dmitriy September 11, 2025 11:58
I got my money back. I just wanted to leave a review that the exchange didn't happen successful.
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Allen 169.150.227.* September 11, 2025 11:30
Very good experience using this exchange. Everything was straightforward, and the timing was spot on. I like how easy it is to complete transactions even during high network load.
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Kendrick 62.197.159.* September 10, 2025 14:09
Definitely recommend this platform for cross-network swaps.
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Thiago 185.153.151.* September 10, 2025 13:33
Everything was seamless and accurate, which is very important when moving funds.
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Andrew 185.242.6.* September 8, 2025 13:56
No issues at all, everything worked smoothly and without unnecessary delays. Great experience overall.
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Eden 146.70.123.* September 8, 2025 12:36
Very convenient service, I use it regularly. Transactions are processed quickly, and support always responds promptly if I have any questions. Definitely recommend for fast exchanges.
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Lewis 87.249.133.* September 4, 2025 12:15
The exchange was completed very quickly, and the fees were minimal. Everything went smoothly, and the service proved to be reliable. I recommend it for anyone who needs to move funds between networks.
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John 37.120.233.* September 4, 2025 11:34
Support was responsive and answered all my questions quickly. A very reliable and trustworthy exchange!
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Louis 146.70.92.* September 3, 2025 11:52
The transaction was confirmed instantly, and the funds appeared in the destination wallet within a minute. Everything was smooth and straightforward, definitely.
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Arman 92.62.120.* September 3, 2025 11:31
Great rates and excellent support make this service very reliable.
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Pedro 82.26.159.* September 2, 2025 11:53
Very pleased with the service. The swap was quick and secure, the rate was fair, and the funds showed up instantly. I will continue to use this exchange for future transfers.
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Tony 193.19.205.* September 2, 2025 10:45
The swap was straightforward and efficient. The website is easy to use, and the coins appeared in my wallet almost instantly. I’ll continue using this exchange.
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Lucy 146.70.120.* September 1, 2025 12:20
Service worked perfectly, funds were credited on time. No hidden conditions, everything was accurate and transparent. Highly appreciated the professional handling.
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Henrikh 149.88.104.* September 1, 2025 11:45
Good service, stable operation, and clear steps. The money was received correctly, without issues. Definitely recommend for regular use.
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Paul 146.70.186.* August 31, 2025 12:45
Service was stable and efficient. The transfer felt as straightforward as moving funds between accounts, with no hidden issues or unexpected delays along the way.
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David 185.153.151.* August 31, 2025 12:25
The whole process was simple. Clear instructions, fast transfer, and transparent rate. Everything worked exactly as described. I’m satisfied with the service.
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Charles 149.34.242.* August 30, 2025 14:45
The exchange was completed without issues. Stable rate, fast execution, and a pleasant overall experience. Definitely recommend this platform.
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Luis 176.227.241.* August 30, 2025 12:09
Everything worked perfectly. Smooth execution, safe workflow, and the platform proved to be trustworthy.
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Natalie 156.146.55.* August 29, 2025 16:49
The transfer was instant, rate matched perfectly, and funds arrived exactly as expected. Great service to use regularly.
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Mary 62.197.159.* August 29, 2025 11:58
No delays, no complications, and the platform was easy to use. Great overall impression.
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Toby 185.196.0.* August 29, 2025 11:34
The service performed ideally. Exchange completed fast, no hidden conditions, and the result was flawless. Definitely will use it again.
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Max 45.149.3.* August 28, 2025 16:33
I liked how quickly the operation was finalized.
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Leo 89.117.41.* August 28, 2025 13:47
I liked the speed of the transfer. All steps were straightforward, and the funds reached my wallet without delays. Reliable service.
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Mr.Z 92.204.97.* August 26, 2025 15:25
Horrible exchanger! Proceeed at your own risk to deal with this sketchy business! Below are the details.

I sent 600 USDT relying upon mostly positive reviews, but eventually read the few negative reviews and now agree with them. After my payment, nobody contacted me, no order was created. In an hour, I texted them on TG, and the operator offered up to 15 transfers. I asked several questions trying to minimize the number of transfers (just because I was sending the money to someone else and the up-to-15-transactions BS was really inconvenient). The operator was slow to respond and his wry remarks just got me — I asked to refund my money. Terrible customer service!

Upshot: I lost 2 hours of my time texting back and forth with this stupid operator and did not transfer the money... but I learned the lesson — never contact these *** again! And read all reviews carefully next time.
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ExCenter admin August 27, 2025 08:29
Hello Mr.Z, Thank you for your feedback.
Our operator acted strictly in accordance with the service regulations and offered the standard options available for completing the exchange. We understand that the multi-transaction format may be inconvenient, and we regret that this caused a negative experience.

We sincerely apologize for the inconvenience and truly appreciate your opinion — it helps us improve our service quality.
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Molm 87.89.128.* August 25, 2025 18:51
Excellent exchange. Very professional. Every steps of the process is simple, clear, and all the money came without issues.
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Matteo 212.102.48.* August 22, 2025 11:41
Excellent experience from start to finish. The rate was fair and everything was completed much faster than expected.
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Paul 95.173.223.* August 22, 2025 11:06
The whole process was straightforward and easy to follow. No hidden fees, and the tokens were credited securely. This platform gives confidence for future exchanges.
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Bob 146.70.111.* August 21, 2025 18:16
The exchange was simple and efficient. I appreciated that there were no hidden fees, and the whole operation took just a few minutes. Professional work by the platform.
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Charlie 84.17.35.* August 21, 2025 17:55
Very happy with the speed and reliability of the service. The transaction updates were reassuring, and the final result matched my expectations perfectly.
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Karen 79.127.150.* August 20, 2025 18:18
Professional service that gives confidence for future exchanges.
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Tomas 92.62.122.* August 20, 2025 17:52
Service was excellent. The platform handled my exchange reliably, and the whole transaction was completed without issues. I will definitely recommend this to others.
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Victor 185.153.151.* August 18, 2025 18:55
The exchange was quick and easy to follow. I appreciated that there were no hidden charges, and my tokens arrived in full. Support was available and professional.
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Eric 195.181.166.* August 18, 2025 18:35
The operation was simple and transparent. No hidden charges, and I got my USDT exactly on time. I appreciated how easy it was to follow the steps.
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Harry 93.185.162.* August 17, 2025 14:16
Great experience overall. The platform processed my order quickly, and I received BTC securely in my wallet. I’d definitely recommend this service to others looking for smooth crypto exchanges.
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