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Alfacash exchanger
Go to the Alfacash site
Information from the exchanger administration
Alfacash is an eight-year-old and duly regulated cryptocurrency exchange.
Leave feedback about the exchanger
Weve seen and survived wild things happening inside the crypto-world: Bitcoin initial dubious reputation, first companies adopting it, the boom of altcoins, the boom and bust of not-regulated cryptocurrency exchanges, the boom and bust of ICOs and were here now, in the DeFi stage, and probably about to face 200 million cryptocurrency users by 2030. ALFAcashier rebranded to Alfacash in 2020. Other exchangers
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| Status: | active | Alfacash reviews: | 0272578 | |
| Exchange rates: | 482 | Volet TS: | — | |
| Reserve: | $385 639 | Perfect Money TS: | — | |
| Age: | 12 years 11 months | WebMoney BL: | — | |
| On BestChange: | 12 years 1 month | MyWOT rating: | 3.3 | |
| Country: |  |
Estonia | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Alfacash have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Alfacash administrator resolve the problem more quickly. If you didn't like the Alfacash's service and want to write about it, use the Comment review type. |
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| Order number: | |
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Add a comment:
| Mayvis |  |
110.81.81.* | December 22, 2017 07:05 |
Order #465913 is not instant,waiting for your replay.
| Mayvis | December 22, 2017 07:27 |
Thanks.
| Alfacash admin | December 22, 2017 20:34 |
Hello, Mayvis!
Yes, we had some issue with the payment as it wasn't reflecting in the system as 'received' for some time, usually it is an API failure or our partner bank's delay. But, nevertheless, even though it wasn't our mistake, we bring our apologizes, and we also would like to mention that the exchange rate was kept as it was at the start, as we understood the situation right from the beginning. Thank you for being our dear customer, we'd love you to come back.
Yes, we had some issue with the payment as it wasn't reflecting in the system as 'received' for some time, usually it is an API failure or our partner bank's delay. But, nevertheless, even though it wasn't our mistake, we bring our apologizes, and we also would like to mention that the exchange rate was kept as it was at the start, as we understood the situation right from the beginning. Thank you for being our dear customer, we'd love you to come back.
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| Cristenjoy Almosara |  |
110.54.220.* | December 20, 2017 16:09 |
Its ok, good process
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| Almir Mujabasic |  |
31.47.18.* | December 20, 2017 13:42 |
Higly recommended their srvices. Trusted and comfidental. After i started sell exchange BTC --> Wire Transfer, i recievd my money after 3 working days. Thank you so much!
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| EasyCash |  |
103.58.92.* | December 18, 2017 04:46 |
It's very fast. Good Price. Minimum buy/ sell amount is nice for all beginners.
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| Pandiras | |
180.191.115.* | December 17, 2017 11:35 |
Xrp to PM - quickly processed.. all fine
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| Asaki |  |
118.71.96.* | December 16, 2017 03:42 |
ALFAcashier was founded in 2012 as eCurrency exchanger, today it's one of the most reliable CryptoCurrencies & eCurrencies services company.
Our goal is to make CryptoCurrency & eCurrency available all over the World.
ALFAcashier is your personal financier.
Our goal is to make CryptoCurrency & eCurrency available all over the World.
ALFAcashier is your personal financier.
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| Âëāäčėčð |  |
81.23.207.* | December 15, 2017 13:59 |
Good exchanger, I'm happy
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| Alexandre |  |
179.176.70.* | December 14, 2017 22:29 |
I was performing the exchange of Bitcoin for ETH but in the confirmation step appeared an error message. AJAX HTTP Error and money was not transferred to my wallet ether. How should I proceed? I've already opened a ticker with AlfaCashier.
| Alexandre | December 14, 2017 22:44 |
The transaction was confirmed.
Fast support. I recommend the service.
Fast support. I recommend the service.
Claim solved
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| Belial |  |
193.93.167.* | December 13, 2017 05:32 |
Their service is extremely disappointing!
Their support is really bad as they are incapable of verifying international addresses and anything different than English. They don't seem to be aware that in so many other non native English speaking countries, utility bills and any other proof of addresses are not in English.
Their support is really bad as they are incapable of verifying international addresses and anything different than English. They don't seem to be aware that in so many other non native English speaking countries, utility bills and any other proof of addresses are not in English.
| Alfacash admin | December 13, 2017 16:13 |
Dear Belial!
Excuse us if you faced a such situation, there is online support, always there to help you with all your inquiries, including verification issues, before leaving a feedback, please contact us through the ticket system. If you ever have a chance to try our services, you are more than welcomed to do just that. You do have a freedom of expressing yourself through feedback, but we believe your feedback is an inappropriate one, hear us out first, please: the verification is made that way so all issues with all transfers are resolved much quicker if you provide all statements, documents, ID verifications in English in advance, it is also required to be that way by many of our partners: banks, gateways, payment systems. We are truly an international service which focuses on customer service and loyalty. That is why we are contacting you regarding your feedback, we'd love you to use our services and see it for yourself, sir. Please, you are welcomed! Nevertheless, verification is still done in a common way for everyone. We require your (inter)national ID be "readable", an international passport is a preferred way to identify yourself, the main requirement is your DOB, Issue Date and Serial Number of the ID to be there in English symbols. Address ID is the same way, plus it has to be not older than 3 months, and it has to be with your name. We did not want to heart your feelings by not verifying your documents, we just follow our parters' requirements.
Excuse us if you faced a such situation, there is online support, always there to help you with all your inquiries, including verification issues, before leaving a feedback, please contact us through the ticket system. If you ever have a chance to try our services, you are more than welcomed to do just that. You do have a freedom of expressing yourself through feedback, but we believe your feedback is an inappropriate one, hear us out first, please: the verification is made that way so all issues with all transfers are resolved much quicker if you provide all statements, documents, ID verifications in English in advance, it is also required to be that way by many of our partners: banks, gateways, payment systems. We are truly an international service which focuses on customer service and loyalty. That is why we are contacting you regarding your feedback, we'd love you to use our services and see it for yourself, sir. Please, you are welcomed! Nevertheless, verification is still done in a common way for everyone. We require your (inter)national ID be "readable", an international passport is a preferred way to identify yourself, the main requirement is your DOB, Issue Date and Serial Number of the ID to be there in English symbols. Address ID is the same way, plus it has to be not older than 3 months, and it has to be with your name. We did not want to heart your feelings by not verifying your documents, we just follow our parters' requirements.
| Belial | December 14, 2017 15:43 |
This is exactly what I did and opened up a ticket. Not only that, but my ID was in my native language AND ENGLISH as well and yet you have refused to verify me. You did not accept any of the bills I have send you and as I explained already, THERE IS NO SUCH THING AS ENGLISH IN BILLS OF NON NATIVE ENGLISH SPEAKING COUNTRIES. This was your reply to the ticket I opened up after you refused my ID AND my address verification.
YOUR ABOVE REPLY ONLY CONFIRMS WHAT I HAVE BEEN SAYING
YOUR VERIFICATION SYSTEM AND SERVICES ARE REALY OF NO USE FOR ANY NON ENGLISH SPEAKING COUNTRY
SO NON ENGLISH SPEAKING PEOPLE, AVOID THIS exchange and use someone else as there are other BETTER services that accept foreign non English documents.
YOUR ABOVE REPLY ONLY CONFIRMS WHAT I HAVE BEEN SAYING
YOUR VERIFICATION SYSTEM AND SERVICES ARE REALY OF NO USE FOR ANY NON ENGLISH SPEAKING COUNTRY
SO NON ENGLISH SPEAKING PEOPLE, AVOID THIS exchange and use someone else as there are other BETTER services that accept foreign non English documents.
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| Arc |  |
176.33.248.* | December 12, 2017 23:12 |
Fast exchange, easy to use site and a great support team.. They are fast and willing to help.. First choice for me..
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| Farzad |  |
83.120.77.* | December 11, 2017 14:34 |
Hey everyone,Used this website to exchange Eth to PM 3times, each time 30$+,fast and with no problem,thanks alfacahier
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| Eth |  |
94.242.254.* | December 8, 2017 23:48 |
Best for ever
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| Norbert |  |
124.190.226.* | December 5, 2017 13:04 |
Most pathetic, unprofessional, arrogant and abusive.
I wasted several days with this amateurs, encountered thousands of dollars in loss, because this ignorant folk described a fully legal bank document as "Hand Made Copy". In other words, they basically accused me of having forged a legal document.
My request to them to contact the bank themselves was denied by their "professional" idiots.
My request on supplying "Their" documents which could identify them as a legal business, was denied, too!
There is a long list of other ridiculous incidents with them, too much to list here but I will release a press release with all evidence attached.
I would not recommend buying dog food off them. Cannot be trusted
I wasted several days with this amateurs, encountered thousands of dollars in loss, because this ignorant folk described a fully legal bank document as "Hand Made Copy". In other words, they basically accused me of having forged a legal document.
My request to them to contact the bank themselves was denied by their "professional" idiots.
My request on supplying "Their" documents which could identify them as a legal business, was denied, too!
There is a long list of other ridiculous incidents with them, too much to list here but I will release a press release with all evidence attached.
I would not recommend buying dog food off them. Cannot be trusted
| Alfacash admin | December 6, 2017 14:37 |
Mr Harms,
Although the last verification procedure required a bit more attention for both sides, yours and ours, we strongly believe that all issues with your verification were resolved in a polite and respectful manner. As of now, we are glad to have you aboard, you are a verified member of AlfaCashier.com, hope to see you among our clients for a long time.
Although the last verification procedure required a bit more attention for both sides, yours and ours, we strongly believe that all issues with your verification were resolved in a polite and respectful manner. As of now, we are glad to have you aboard, you are a verified member of AlfaCashier.com, hope to see you among our clients for a long time.
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| Beat |  |
85.222.8.* | December 2, 2017 10:43 |
My order was cancelled after 2 hours because Coinbase had a delay in sending Bitcoins. After sending support ticket Admin of AlfaCashier sent me money manually. Thanks and keep it like this.
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| Joshua |  |
197.211.60.* | November 29, 2017 15:52 |
Good service! You guys are simply the best! Instant transaction. Within a minute I received the amount to ether into my wallet.
Great job guys! Am givin you a? and a 5????? rating ????????????
Keep on the good work, Thanks.
Great job guys! Am givin you a? and a 5????? rating ????????????
Keep on the good work, Thanks.
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| Cezar Popescu |  |
84.232.134.* | November 28, 2017 21:49 |
Less than a day verification. Very fast service. Almost instant transaction on crypto. All fees displayed before placing an order.
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| Alex | |
213.87.132.* | November 26, 2017 08:22 |
Why the hell you canceled my order After I paid I already sent u screen shot????
| Alfacash admin | November 26, 2017 17:53 |
Hello, Alex!
Your order has been cancelled because you didn't pay in 15 minutes or PerfectMoney delayed your payment.
We did complete your order manually:
https://blockchain.info/tx/e0ce965d0480a13bbe13b6f9525447afe1e4d87683f8027df0db019788f891a5
Your order has been cancelled because you didn't pay in 15 minutes or PerfectMoney delayed your payment.
We did complete your order manually:
https://blockchain.info/tx/e0ce965d0480a13bbe13b6f9525447afe1e4d87683f8027df0db019788f891a5
Claim solved
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| Joshua | |
112.198.75.* | November 26, 2017 04:42 |
Good service
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| Diaine | |
187.54.169.* | November 23, 2017 04:04 |
Good service, reliable and no exorbitant fees or commissions
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| Stiven |  |
89.205.125.* | November 17, 2017 12:42 |
Best exchanger!!!!!!!
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| Huy | |
210.245.62.* | November 13, 2017 07:20 |
The reported ETH Reserve is NOT same with on AlfaCashier exchanger
(PM to ETH)
Please fix it. Thank you!
(PM to ETH)
Please fix it. Thank you!
| Alfacash admin | November 13, 2017 14:38 |
Hello, Huy!
Your last order was complete:
https://etherscan.io/tx/0x347d530d9ba4867d74b9801ca06188203b9723353e269975c37a0b04f132e3b4
Your last order was complete:
https://etherscan.io/tx/0x347d530d9ba4867d74b9801ca06188203b9723353e269975c37a0b04f132e3b4
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| Asaki | |
118.70.39.* | November 11, 2017 11:59 |
ALFAcashier ?uoc thanh lap vao nam 2012 nhu la dich vu trao ?oi tien te ?ien tu, ngay nay no la mot trong nhung cong ty dich vu tien te va dich vu tien te ?ang tin cay nhat cua ALFAcashier.
Muc tieu cua chung toi la lam cho CryptoCurrency & eCurrency co san tren toan the gioi.
ALFAcashier la nha tai tro ca nhan cua ban.
Muc tieu cua chung toi la lam cho CryptoCurrency & eCurrency co san tren toan the gioi.
ALFAcashier la nha tai tro ca nhan cua ban.
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| Bhel | |
49.145.186.* | November 10, 2017 09:55 |
The best site so far
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| Manhhubt | |
183.91.7.* | November 10, 2017 01:31 |
Currency rate: 0.00014059
Source amount: 57.94
Our commission: 0.87
Destination amount: 0.00652346
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rate 1$ = 0.00014059 at this time
bought 57.94$ but only receive 0.00652346 ???
Source amount: 57.94
Our commission: 0.87
Destination amount: 0.00652346
--------------
rate 1$ = 0.00014059 at this time
bought 57.94$ but only receive 0.00652346 ???
| Alfacash admin | November 10, 2017 09:33 |
Hello, Manhhubt!
SOURCE AMOUNT 57.94 USD
FEE(our) 0.87 USD
CURRENCY RATE 0.00014059 BTC
DEST FEE(bitcoin fee) 0.00150000 BTC
57.94 ` 0.87 x 0.00014059 `0.00150000 = 0.006523 BTC
All calculations are specified when creating an order.
SOURCE AMOUNT 57.94 USD
FEE(our) 0.87 USD
CURRENCY RATE 0.00014059 BTC
DEST FEE(bitcoin fee) 0.00150000 BTC
57.94 ` 0.87 x 0.00014059 `0.00150000 = 0.006523 BTC
All calculations are specified when creating an order.
Claim solved
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| Mostafa | |
5.125.87.* | November 8, 2017 14:27 |
Good and fast with the best fee!
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| Naser Shaysteh Far | |
188.159.152.* | November 2, 2017 22:19 |
I used their system to buy btc by PM , after I sent them PM and waiting more than 1 hour they canceled my order and at this moment I even can't see any refund! They don't have online support too! very bad service!
ORDER ID:
416814
STATUS:
canceled
DIRECTION OF EXCHANGE:
Perfect Money USD to Bitcoin BTC
DATE:
2017 - 11 - 02 | 22:22:37
AMOUNT:
850 USD
RECEIVE:
0.12156474 BTC
ORDER ID:
416814
STATUS:
canceled
DIRECTION OF EXCHANGE:
Perfect Money USD to Bitcoin BTC
DATE:
2017 - 11 - 02 | 22:22:37
AMOUNT:
850 USD
RECEIVE:
0.12156474 BTC
| Alfacash admin | November 3, 2017 05:45 |
Hello, Naser Shaysteh Far!
We received your payment, however its arrived too late due to PerfectMones additional verification that's why your order wasn't completed automatically and has been cancelled.
https://blockchain.info/tx/7d46d95beb43e0d22c4eafd600e05351b8817513332d0ebb18e9a94b8a84e21b
We received your payment, however its arrived too late due to PerfectMones additional verification that's why your order wasn't completed automatically and has been cancelled.
https://blockchain.info/tx/7d46d95beb43e0d22c4eafd600e05351b8817513332d0ebb18e9a94b8a84e21b
Claim solved
| Naser Shaysteh Far | November 3, 2017 15:24 |
They blocked me after I left them bad comment! they don't want to correct their problems ,they solve this by blocking users! Im sorry for this website admin!
| Alfacash admin | November 6, 2017 08:20 |
Naser Shaysteh Far,
Your payments was held by PM security bot that randomly chooses transactions for hold. They got all the tools to do that. For confirmation, you can contact their support and find out why your payment was held for security reasons. Your initial support is at https://www.alfacashier.com/support` we can regulate any question or concern. But you decided not to contact us directly, giving a bad feedback here, at BestChange, this is clearly an inappropriate act. Your order was successfully completed regardless of what situation occured. Therefore, you have been rightfully banned from our Service for false testimony and unwillingness to find out a way out of a situation directly with our help.
Your payments was held by PM security bot that randomly chooses transactions for hold. They got all the tools to do that. For confirmation, you can contact their support and find out why your payment was held for security reasons. Your initial support is at https://www.alfacashier.com/support` we can regulate any question or concern. But you decided not to contact us directly, giving a bad feedback here, at BestChange, this is clearly an inappropriate act. Your order was successfully completed regardless of what situation occured. Therefore, you have been rightfully banned from our Service for false testimony and unwillingness to find out a way out of a situation directly with our help.
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| CEOT Ventures | |
105.112.27.* | October 31, 2017 09:10 |
Alfacashier is 100% reliable. I just love their customer service and swift delivery
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| Sam |  |
51.36.42.* | October 29, 2017 18:56 |
Beware
17 days and not receive my wire transfer.
17 days and not receive my wire transfer.
| Alfacash admin | November 1, 2017 18:40 |
Hello, Sam!
We've requested a SWIFT receipt from our bank to find your payment.
I understand your frustration, we're doing everything we can to resolve this situation as quick as possible. Please try again to contact your bank. Thank you
We've requested a SWIFT receipt from our bank to find your payment.
I understand your frustration, we're doing everything we can to resolve this situation as quick as possible. Please try again to contact your bank. Thank you
Claim solved
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| Jba08 | |
115.73.132.* | October 21, 2017 05:38 |
Fast Verification
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| Panbun | |
49.144.201.* | October 20, 2017 07:13 |
Very fast and reliable
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