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SwapGate exchanger
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Information from the exchanger administration
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| Status: | active | Reviews: | 203 | ||
| Age: | 2 years 9 months | Financial claims: | 02 | ||
| On BestChange: | 1 year 6 months | Exchange rates: | 3 532 | ||
| Country: |  |
Reserve: | $181 712 244 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website SwapGate have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the SwapGate administrator resolve the problem more quickly. If you didn't like the SwapGate's service and want to write about it, use the Comment review type. |
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Add a comment:
| Daniela |  |
138.124.247.* | November 19, 2025 20:53 |
I've used this service several times to exchange cryptocurrency. The exchange process is quite fast. The support team responds quickly to questions and is always ready to help. My experience with this platform has been positive.
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| Julian Brandt |  |
198.244.253.* | November 18, 2025 05:51 |
I like the currency provider; although I haven't been using it for long, I can already mention all the positive aspects – the transaction speed and the lack of KYC verification. So far, I'm completely satisfied.
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| Brendon |  |
84.54.120.* | November 16, 2025 00:13 |
Tried this crypto exchange after a friend recommended it, and it turned out surprisingly good. The swap was fast, the rates were better than I expected, and there are many coins to choose from. Support was polite and quick to respond. Feels safe, smooth, and easy to use.
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| Gerard |  |
108.181.56.* | November 14, 2025 03:45 |
I have repeatedly used this exchange service. You don't need to go through KYC to make transactions, which makes the exchange more convenient. The speed of transactions is fast, and the support team is always responsive.
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| Nick |  |
37.235.56.* | November 12, 2025 12:17 |
I've been using the exchanger for two months now and I like that the exchange process takes about 10 minutes. The rate is normal.
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| Bruno | |
90.156.163.* | November 8, 2025 06:50 |
I often use this exchange service. So far everything works perfectly, good rate and fast processing of requests.
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| Robert |  |
37.143.131.* | November 7, 2025 06:49 |
I needed to exchange my BTC urgently, and I found this exchange service, which offered a good exchange rate and did not require registration or KYC to complete the exchange. The process took just a few minutes, and I received my coins in my wallet within 10 minutes. I also appreciate the user-friendly interface, which was easy to navigate on the first try.
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| Leo | |
185.225.202.* | November 6, 2025 14:47 |
It's nice to deal with this exchanger: fast procedure, support works well and conditions are good.
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| Marek |  |
166.1.98.* | November 5, 2025 22:06 |
I've used this service several times to exchange cryptocurrency and am always satisfied. The rate is favorable, the transfers are fast. The support is top-notch, thank you for your help! I'm sure this won't be my last transaction here, and I'll definitely be back.
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| Gerwin | |
169.150.209.* | November 5, 2025 09:18 |
Excellent crypto exchange service with competitive rates, a wide selection of coins, fast transactions, reliable support, and user-friendly interface. Highly recommended for secure and efficient cryptocurrency trading.
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| Eric |  |
5.39.249.* | November 4, 2025 09:48 |
No problems so far. Withdrawals are stable. The exchange rate is good. I recommend this exchanger!
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| Adam |  |
185.220.101.* | September 19, 2025 18:24 |
The platform handled a large USDT to BTC trade for me without any issues. Liquidity seems deep, which is crucial for big orders.
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| Colin | |
70.125.58.* | September 4, 2025 17:36 |
This exchanger does what it says it will. I can swap my crypto without any major headaches. There's nothing particularly special about it, but it's reliable and I haven't had any issues.
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| Jonas | |
73.242.237.* | September 2, 2025 19:32 |
Swapgate is a pretty good exchanger. Transferred some USDT here to swap for XMR. The process was straightforward, and the rate was exactly what I expected. I'm happy with the result.
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| Artur | |
103.251.167.* | September 1, 2025 21:43 |
The exchange went through in under 15 minutes. No delays, just what I needed. Many thanks!
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| Mejo | |
99.22.179.* | August 15, 2025 13:06 |
Loved that no verification was needed for my ETH swap. Completed in 12 mins. Will return for anonymous trades again!
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| Lee | |
45.141.215.* | August 7, 2025 16:56 |
Tried Swapgate for a cross-chain swap – expected the usual headache, but it was oddly painless. Exchange speed was better than in some other exchanges services I’ve used, and the UI doesn’t look like it’s stuck in 2017. It’s a solid solution when I need an urgent swap.
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| Tomas | |
45.66.35.* | July 21, 2025 16:51 |
By far the best exchanging service I've ever used. I made numerous swaps and they all were processed fast and correct. Swapgate offers a wide range of coins for swapping which is also a big plus.
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| Dan |  |
38.180.214.* | July 11, 2025 15:56 |
Hello.
I have sent three separate emails to your support team — all from the same email addresses used to create the original orders.
Unfortunately:
One of my requests was answered — thank you.
The second one received only a partial reply, with at least one order still pending.
And the third email remains completely unanswered, despite the time that has passed.
In our recent conversation via your website chat, your support representative promised to provide answers to all my questions and requested that I follow up via email. I did exactly that — but never received the information I need.
At this point, I am starting to suspect that some of my funds have been frozen or even stolen, as I cannot receive full and transparent information about specific orders that I placed.
I am kindly asking again:
Please check all three emails and provide full order details — to the email addresses from which these orders were originally created.
Orders 15196 | 16164 | 16322 | 16858 |16990 | 19356
I hope for your cooperation and timely resolution.
I have sent three separate emails to your support team — all from the same email addresses used to create the original orders.
Unfortunately:
One of my requests was answered — thank you.
The second one received only a partial reply, with at least one order still pending.
And the third email remains completely unanswered, despite the time that has passed.
In our recent conversation via your website chat, your support representative promised to provide answers to all my questions and requested that I follow up via email. I did exactly that — but never received the information I need.
At this point, I am starting to suspect that some of my funds have been frozen or even stolen, as I cannot receive full and transparent information about specific orders that I placed.
I am kindly asking again:
Please check all three emails and provide full order details — to the email addresses from which these orders were originally created.
Orders 15196 | 16164 | 16322 | 16858 |16990 | 19356
I hope for your cooperation and timely resolution.
| SwapGate admin | July 11, 2025 16:17 |
Hello Dan, All your orders were created long time ago, starting in May. Information mails were sent to the email address you provided for each of them.
All transactions where you made a payment were made to the addresses you specified in the orders.
16322 (May 26) — we did not receive your deposit.
Our support service has already responded that wecan send you the exchange hashes if you contact us by email and confirm that you are the owner of these exchanges.
We would also like to highlight that, according to our rules https://swapgate.io/docs/terms-of-use, we cannot provide you with any further information about your exchange after such a long time has passed since the exchange took place. Thank you for your understanding, and we look forward to receiving your email.
All transactions where you made a payment were made to the addresses you specified in the orders.
16322 (May 26) — we did not receive your deposit.
Our support service has already responded that wecan send you the exchange hashes if you contact us by email and confirm that you are the owner of these exchanges.
We would also like to highlight that, according to our rules https://swapgate.io/docs/terms-of-use, we cannot provide you with any further information about your exchange after such a long time has passed since the exchange took place. Thank you for your understanding, and we look forward to receiving your email.
Claim solved
| Dan | July 11, 2025 18:18 |
Dear Swapgate,
Thank you for the reply.
However, I must clarify the following:
I have already contacted you by email from all addresses linked to the orders. I sent three separate emails — yet I only received partial responses to some of them, and one of them has still not been answered at all.
The information you provided regarding the orders is incomplete. You only included transaction hashes for some of them and refused to confirm wallet addresses, timestamps, and statuses in full.
For Order 16322, you're stating that the deposit was not received, but you provide no blockchain confirmation or evidence to support that. I have asked multiple times for proper verification or clarification of this.
I must emphasize again: I am not asking for anything beyond what belongs to me — basic order history, transaction data, and confirmation of whether funds were processed or frozen. This is not confidential info — it is my own data that I need for accounting and internal investigation.
So far, I have received nothing but vague responses, delays, and claims that "support already responded", which is simply not true in full.
Please take this request seriously. Otherwise, I will have no choice but to continue escalating this matter.
And check your mailbox.
Thank you.
Thank you for the reply.
However, I must clarify the following:
I have already contacted you by email from all addresses linked to the orders. I sent three separate emails — yet I only received partial responses to some of them, and one of them has still not been answered at all.
The information you provided regarding the orders is incomplete. You only included transaction hashes for some of them and refused to confirm wallet addresses, timestamps, and statuses in full.
For Order 16322, you're stating that the deposit was not received, but you provide no blockchain confirmation or evidence to support that. I have asked multiple times for proper verification or clarification of this.
I must emphasize again: I am not asking for anything beyond what belongs to me — basic order history, transaction data, and confirmation of whether funds were processed or frozen. This is not confidential info — it is my own data that I need for accounting and internal investigation.
So far, I have received nothing but vague responses, delays, and claims that "support already responded", which is simply not true in full.
Please take this request seriously. Otherwise, I will have no choice but to continue escalating this matter.
And check your mailbox.
Thank you.
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| Prasad |  |
51.159.226.* | June 23, 2025 16:11 |
Fast exchange with out error.
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| Oleg |  |
223.204.246.* | May 31, 2025 10:20 |
They change it quickly, the money arrived instantly. I only use this service!
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| Jeannie | |
91.190.158.* | May 29, 2025 16:29 |
My experience with this exchanger is always positive. A wide choice of coins (I exchange ETH mostly), speed of the process and favorable rates make Swapgate a reliable choice.
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| Margo | |
185.220.100.* | May 14, 2025 21:18 |
Fast exchange without KYC and without stress.
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| Emilia | |
45.138.16.* | May 14, 2025 14:25 |
I always have a positive experience with this service. This time was not an exception. I exchanged a significant amount of my personal savings via Swapgate. All went well, as always.
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| Andy Wolf | |
185.97.76.* | May 13, 2025 19:50 |
First time using swapgate, my exchange went well. Thanks, I will come again.
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| Reannon |  |
154.195.189.* | May 13, 2025 14:11 |
I received USDT within minutes, the exchange speed is impressive. I also enjoyed the dark theme of the website.
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| Angela | |
45.80.222.* | May 12, 2025 23:34 |
This exchanger always offers a good exchange rate for ETH. I am satisfied with how it operates. The design is also worth mentioning, it's simple and convenient:)
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| Bryan | |
45.140.67.* | May 12, 2025 22:39 |
My swap went well, no delays. Fast exchanging service, I recommend it.
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| User |  |
93.87.119.* | May 9, 2025 12:46 |
All good, fast, they don't do rate drops for floating rate within exchange.
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| Oleg | |
37.120.155.* | May 7, 2025 03:41 |
They exchanged Litecoin quickly, good rate, I will use it.
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