Rex exchanger
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Information from the exchanger administration
Rexex.io — a reliable cryptocurrency exchange service offering international payment solutions for individuals and businesses. We provide a wide range of financial services, transaction support, and personalized assistance tailored to each client’s needs.
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Cryptocurrency Services: • Cryptocurrency-to-cash exchange • Cash collection and delivery in Russia and abroad • Payouts to bank cards in Russia and abroad • USDT purchases under a contract with payment via a bank account International Payments & Foreign Trade: • SWIFT and SEPA transfers • International transfers and payments • Payment of international invoices and bills • Payments via payment links • Payments for goods and services • Receiving and sending payments on behalf of legal entities • Payment agent services • Transactions involving RUB funds held by non-residents Payment & Financial Solutions: • Alipay and WeChat Pay top-ups • Transaction support and preparation of the required documentation • Dedicated manager support throughout the entire transaction process For information on service availability, transaction terms, and exchange rates, please contact a Rexex.io manager. Other exchangers
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| Status: | active | Reviews: | 2113 | ||
| Age: | 4 years 2 months | Financial claims: | 00 | ||
| On BestChange: | 2 years 4 months | Total currencies: | 11 | ||
| Country: | Exchange rates: | 21 | |||
| AML transparency: | AML | Total reserves: | $4 900 582 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website Rex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Rex administrator resolve the problem more quickly. If you didn't like the Rex's service and want to write about it, use the Comment review type. |
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| Order number: | |
| * | |
| Alexander | 77.245.220.* | October 15, 2026 19:24 |
| Boris | 5.130.252.* | October 15, 2026 15:56 |
| Mikhail | 150.228.219.* | October 15, 2026 14:44 |
| Konstantin | 212.220.229.* | October 14, 2026 19:51 |
| Alexander | 95.26.158.* | October 14, 2026 15:41 |
| Alexander | 46.39.51.* | October 13, 2026 22:42 |
| Nikita | 178.206.191.* | October 13, 2026 17:57 |
| Veronika | 185.54.179.* | October 13, 2026 17:26 |
| Gena | 185.253.183.* | October 13, 2026 01:45 |
| Leonard | 212.59.107.* | October 12, 2026 20:06 |
| Alexander | 178.216.218.* | October 12, 2026 18:02 |
| Ivan | 94.181.138.* | October 11, 2026 21:33 |
| Vyachelsav | 51.75.168.* | October 11, 2026 17:16 |
| Daniil | 109.252.0.* | October 10, 2026 20:38 |
| Boris | 46.151.245.* | October 10, 2026 20:24 |
| Gleb | 88.147.173.* | October 10, 2026 20:07 |
| German | 37.18.38.* | October 9, 2026 18:22 |
| Nikolay | 178.47.74.* | October 9, 2026 15:09 |
| Marta | 89.249.229.* | October 9, 2026 00:37 |
| Maxim | 89.23.122.* | October 8, 2026 15:48 |
| Gleb | 89.188.176.* | October 7, 2026 20:31 |
| Mikhail | 87.225.33.* | October 7, 2026 16:50 |
| Anton | 63.181.25.* | October 5, 2026 12:28 |
I found Rexex on BestChange for an exchange of approximately 5,000 USDT to AED cash in Dubai. BestChange clearly states: “This exchanger does not have an office in the selected city, the cost of courier delivery is included in the exchange rate.”
Before making the exchange, I contacted Rexex and provided the location of my hotel in Deira, Dubai. Their representative told me that delivery to this location would cost at least 150 AED.
After I pointed out that BestChange states that courier delivery is included in the exchange rate, Rexex sent me a map showing that free delivery is available only within a limited area of Dubai and that Deira is outside this area.
This geographical restriction was not disclosed in the conditions shown on BestChange. Deira is part of Dubai, which is the city selected for this exchange direction.
I decided not to proceed with the exchange because the actual conditions differed from those advertised on BestChange.
I ask BestChange administration to verify whether Rexex’s actual delivery conditions comply with the information displayed in the monitoring service and whether this restriction should be clearly disclosed to users.
| BestChange admin | October 5, 2026 13:06 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Rex admin | October 6, 2026 08:36 |
Your address in Deira was outside our standard free delivery zone. We informed you about this and offered free delivery to an address within our designated delivery area.
The exchange was not completed, and we did not insist that you proceed under these conditions. You were free to decide whether the available options were suitable for you.
We apologize for any inconvenience caused.
| Anton | October 6, 2026 14:24 |
The issue is not whether I was free to cancel the exchange. The issue is that BestChange states that “the cost of courier delivery is included in the exchange rate” for the selected city — Dubai.
Your response now confirms that this is actually subject to a “standard free delivery zone” within Dubai. This geographical restriction was not disclosed on BestChange before I contacted you.
Deira is part of Dubai. For delivery to my address there, I was quoted an additional fee of at least 150 AED.
If delivery included in the advertised exchange rate is available only within a specific part of Dubai, I believe this limitation should be clearly disclosed on BestChange so that users can see the actual conditions before choosing the exchanger.
I therefore ask the BestChange administration to review specifically whether this undisclosed geographical restriction is consistent with the delivery conditions displayed on BestChange.
| Rex admin | October 7, 2026 08:16 |
As previously explained, your address in Deira was outside our standard free delivery zone in Dubai. We informed you of this and offered free delivery to an address within the designated zone.
The exchange was not completed, no payment was made, and no additional fee was charged.
Following this case, we have also updated our BestChange listing to make the delivery conditions clearer: the free delivery indication is now accompanied by an additional commission of 150 AED applicable to deliveries outside the standard free delivery zone.
We appreciate your feedback, which helped us make the conditions more transparent for BestChange users.
Kind regards,
Rex Administration
| Pavel | 178.126.228.* | October 6, 2026 22:09 |
| Pavel | 146.158.124.* | October 6, 2026 18:28 |
| Kurochkin | 146.120.197.* | October 6, 2026 16:27 |
| Leonard | 95.27.34.* | October 5, 2026 19:13 |
Thank you.
| Miroslav | 77.79.158.* | October 5, 2026 19:08 |
| Maxim | 85.192.188.* | October 5, 2026 16:25 |
| Pavlov | 146.158.111.* | October 4, 2026 17:05 |
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