AlfaBit exchanger
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Information from the exchanger administration
Leave feedback about the exchanger Other exchangers
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| Status: | active | Reviews: | 398 | ||
| Age: | 7 years 1 month | Financial claims: | 04 | ||
| On BestChange: | 5 years 10 months | Exchange rates: | 6 246 | ||
| Country: | Reserve: | $29 176 297 | |||
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When creating a financial claim, please make sure that the exchange regulations specified on the website AlfaBit have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the AlfaBit administrator resolve the problem more quickly. If you didn't like the AlfaBit's service and want to write about it, use the Comment review type. |
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| Order number: | |
| * | |
| Sergei | 62.4.57.* | January 2, 2025 15:54 |
| Dmitry | 109.110.169.* | December 31, 2024 13:44 |
| Axisar | 91.208.52.* | December 29, 2024 07:24 |
| Miguel | 189.169.116.* | December 17, 2024 16:58 |
| Dmitriy | 46.138.184.* | December 14, 2024 11:07 |
| Tatjana | 2.202.176.* | December 11, 2024 19:55 |
| Bogdan | 77.238.236.* | December 5, 2024 11:53 |
| Pavel | 45.85.248.* | November 17, 2024 23:20 |
Before the exchange i saw a message that this transaction is automated and can take up to 45 minutes. After i sent the money from my wallet (trust wallet) this exchange was blocked on the website with a message that KYC is required (which is weird for crypto exchange). However their bot in telegram for KYC was not working ans support agent was useless (name Alexander) and told that i need to wait 8 hours to handle the situation. If you can allow to wait several hours for simple crypto swap — you can use this service. For me it was frustrating and unpleasant experience. I do not expect exchange to be completed in 8 hours and i don't expect KYC for a simple crypto swap for such small amount of money. Do not recommend this service.
| AlfaBit admin | November 17, 2024 23:33 |
The Security Department is conducting an additional review of your transaction to check for high AML-related risks.
We also remind you that the processing time for requests is from 08:00 to 23:59 UTC+3. All information is available on our website.
If you have any additional questions or require further assistance, please do not hesitate to contact our technical support team. You can reach us via our website or by email at [email protected].
Best regards,
The Technical Support Team
| Pavel | November 17, 2024 23:55 |
| AlfaBit admin | November 18, 2024 00:03 |
You can check this information on the website yourself. Please note that requests are processed daily from 08:00 to 23:59 (UTC+3).
Thank you for your understanding!
| Pavel | November 18, 2024 00:07 |
| AlfaBit admin | November 18, 2024 07:09 |
If you have any additional questions or require additional assistance, please do not hesitate to contact our technical support. You can contact us through our website or by email: [email protected].
Best regards,
Technical Support Team
| BestChange admin | November 18, 2024 18:44 |
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as Gambling: https://bc.to/XsduX8
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification was required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
| Strong Bear | 178.49.21.* | November 14, 2024 10:35 |
| Alex | 185.92.139.* | October 29, 2024 03:26 |
thank you.
| Alex | 185.104.112.* | October 17, 2024 08:14 |
cheers.
| Alex | 185.104.112.* | October 2, 2024 09:16 |
thank you.
| Adrien | 93.174.225.* | September 8, 2024 22:29 |
Good rates, easy to use interface, quick process, no issue
i'm satisfied with the service, I recommend and I will use again.
| Sendi | 130.44.134.* | August 29, 2024 22:58 |
| Jonathan | 171.22.49.* | August 29, 2024 22:56 |
| Hedje | 172.58.127.* | August 29, 2024 22:56 |
| Lukas | 37.201.241.* | August 29, 2024 22:54 |
| Anthony | 172.59.217.* | August 29, 2024 22:48 |
| West | 72.191.83.* | August 29, 2024 22:47 |
| John | 96.233.192.* | August 29, 2024 22:45 |
| Alexander | 80.131.76.* | August 29, 2024 22:43 |
| Max | 95.91.235.* | August 29, 2024 22:38 |
| Benjamin | 77.25.18.* | August 29, 2024 22:36 |
| Michael | 73.105.89.* | August 29, 2024 22:35 |
| Brian | 50.34.33.* | August 29, 2024 22:30 |
| Phil | 84.115.235.* | August 29, 2024 22:27 |
| Tim | 64.203.47.* | August 29, 2024 22:26 |
| Steve | 77.179.233.* | August 29, 2024 21:46 |
| Ryan | 88.71.222.* | August 29, 2024 21:44 |
| Kansle | 174.96.82.* | August 29, 2024 21:43 |
AlfaBit exchanger's most popular directions for the last 30 days:

