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indacoin.com exchanger website screenshot

IndaCoin exchanger

Other
Status: disabled IndaCoin reviews: 0/83
Exchange rates: Advanced Cash TS:
Reserve: Perfect Money TS: 54.90
Age: 6 years 2 months WebMoney BL:
On BestChange: 5 years 8 months MyWOT rating: 3.0
Country: Romania Forums:
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Use this type of feedback only if get no money from the IndaCoin exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the IndaCoin administration solve the problem faster.

If you just do not like the service at IndaCoin and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Rassoul Zineb 105.100.12.* (February 4, 2020 | 17:29)
I'm from Algeria hi i have to buy 27 euro (0.00285076 BTC) there are two hours of, but I received nothing on my wallet, also I received no confirmation in my mailbox, I was taken 27 euro from my visa card without handing over my btc, it's a scam
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Admin BestChange.com (February 4, 2020 | 17:53)
Hello!

We request the exchanger's administrator to respond to the user's comment.

Best regards, BestChange administration.
0
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Gatse abigael 196.231.179.* (October 9, 2019 | 17:08)
Hello i just bought 0.00419 btc, (39 euro) in bitcoin it's been 2h but I still have not received anything.svp I can at least have an ID to see my transaction and it's weird I do not have received from email but my money already been confirm
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Admin BestChange.com (October 9, 2019 | 17:11)
Hello!

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin IndaCoin (October 10, 2019 | 02:49)
Hello, Gatse Abigael!
Sadly, I'm unable to track any successful orders placed on our site with the email abigaelmariannegatse@gmail.com. However, there are 3 failed purchase attempts, some banks may show the preauthorization state as a charge, in this case your funds should have returned to your bank account shortly, ususally within the same day, can take up to 3 business days, depends on the bank.
If you do still have any other concerns regarding your payment please contact us via email to support@indacoin.com or our live chat on https://indacoin.com/, we'll be pleased to guide you further.
Claim cancelled
3
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Aryan 77.88.239.* (October 8, 2019 | 18:13)
SCAM!!!!!
They took my money on XRP and tell me goodbye!
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Admin BestChange.com (October 8, 2019 | 20:42)
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin IndaCoin (October 9, 2019 | 02:33)
Hello, Aryan!
We can see that your order for $10 placed on the 8th of Oct'19 has been processed successfully. XRP have been sent out and received by the provided address according to the blockchain. Please have a look, here is TxID of your transaction: https://bithomp.com/explorer/20E6DF314DF4447F130CBFE61DFD4459E714C2E79753A11ED10A7E27417E7ABF
Claim cancelled
Aryan (October 9, 2019 | 05:19)
No! You are Scam! You charge me 3$ commission out of 10$ and guess what? When i ask support to process my transactions, she removed 7 xrp and send me 16-17 out of 23-24, telling me it's the only way we can send u! So you charge me 11$ when money sent, and i received 17 xrp!!!!!!
Claim renewed
Admin IndaCoin (October 9, 2019 | 05:58)
Aryan,
Our fee is 9-12%, the minimum is $3. When you place an order, you can see the amount of the fees included in the crypto amount to be received in the calculator on our site, and you agree with it by submitting the order. First XRP have been deposited into your Indacoin account as per your order and then you asked to send your funds to another wallet address. There is a blockchain fee as well for transfering from one wallet to another. From our end 23.95 XRP have been sent out, you received 17.52 XRP, the rest went for the fee for the exchange partner HitBTC, thus we didn't remove 7 XRP.
Claim cancelled
Aryan (October 9, 2019 | 09:09)
Do you think it's my first time buying crypto? I was trying you out to see if you are reliable so I could invest with you guys, but guess what! They took 11$ give me 6.5$ value of xrp and then took 7!xrp as blockchain commission! Ahahaha)))) seriously???? Nice SCAM!
And only my xrp came to me after i told your support I'll apply a charge back because I'm a broker myself;)
Claim renewed
Admin IndaCoin (October 9, 2019 | 09:46)
Aryan,
Your initial purchase on our platform was only for $10, so it's impossible for us to take from you $11 (otherwise it might be bank charges). As it was mentioned before $3 out of $10 is a fee. Then as you know the dollar value of the coin might change according to the current market rate. And you should check the crypto amount promised before you agree to proceed with your order. We can see that you have received the exact amount what was promised in the calculator. If you're such an experienced user you should be aware of the blockchain fee, that it depends on the workload and amount.
Our system doesn't allow to withdraw such a small amount (less than 0,0011 BTC or equivalent) automatically so our support team asked our IT to do it manually for you.
Claim cancelled
3
CommentRemove
Tacko 91.207.175.* (October 29, 2018 | 19:43)
I was wondering if the purchase of ripple was going to be processed in 10 min and yes it did indeed, but the second one. The first one took like 25 min because of the verification
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Boby 176.31.208.* (October 9, 2018 | 15:50)
I often use the application for direct exchanges, for example, bitcoin to ethereum. 80% of operations take place in a couple of minutes, but lately several transactions probably lags and i receive funds in half an hour or even an hour
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Dany 37.187.129.* (October 9, 2018 | 14:55)
Bought ethereum and EOS via bank card. They have a very prompt and helpful service. I also liked that they use only Verified by Visa Credit cards which makes payments safer. a great moment is that this app can almost substitute blockfolio features
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CryptoKing 173.249.57.* (September 17, 2018 | 00:59)
Fast and reliable service. used it many times there were some situations when i practically lost my money, but support service agents were really helpful, although made me nervous.
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Oleksandr 5.102.19.* (September 13, 2018 | 13:40)
Non mi sono arrivati 100ˆ , ho sbagliato perche volevo comprare Tron ma ho mandato per sbaglio Portafoglio Bitcoint , avevo scritto in assistenza e loro mi anno risposto che al mattino mettevano tutto a posto , sono passati 2 giorni ma i soldi non sono arrivati...
Expand (1)
Admin IndaCoin (September 24, 2018 | 19:25)
Hello, Oleksandr!
You have specified incorrect address. Support has tried to contact you to find out the correct one
Claim cancelled
3
CommentRemove
Sue 142.44.232.* (September 12, 2018 | 23:33)
Good app. use it as crypto exchanger and wallet for all cryptocurrency i have there is an option to use personal visa for buying crypto or withdrawing funds, and that’s really comfortable. also liked their design.
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Nick 185.14.187.* (September 12, 2018 | 23:19)
Perfect app for buying and selling crypto. i used it several times for buying btc with my visa card. there is also a possibility via SEPA transfer. always works perfectly
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Sateesh 175.139.39.* (December 4, 2017 | 08:09)
Very quick and helpful site to purchase bit coin without any hassles using credit/Debit card and good customer support team for answering any queries
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Valdemar Suarez 85.155.105.* (December 1, 2017 | 14:55)
El mejor servicio al cliente, yo no hablo ingles y aun asi me ayudaron inluco en espanol. Muy recomendable!!
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Mohammed Al-Amin 62.173.91.* (November 24, 2017 | 14:48)
Highly recommended for small exchanges, any issues are resolved quickly and friendly.

Will be using these guys again!
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Hamed Yazdani 185.15.249.* (November 24, 2017 | 12:02)
Appreciated the quick support and resolution with my purchase. will continue using Indacoin exchange services for the next times. Thanks Ana!
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Simon thompson 95.144.239.* (November 24, 2017 | 09:33)
I was given advise by one of the customer service advisors the service was excellent.
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Robert Lee Smith 96.49.105.* (November 24, 2017 | 08:34)
Great service
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Juan Luis Alvarez 185.125.226.* (November 23, 2017 | 13:39)
Despite I got nervous due to confirmation time (this is because blockchain), I think the process of payment was simple and the new verification mode is usable and clear.

I also contacted with support and they were kind and polite.
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Kevin Luff 152.105.63.* (November 22, 2017 | 14:57)
IndaCoin did the payment and verification for my transaction with Changelly. Had a few issues with my verification but this was down to a lack of webcam. Made contact with Ana Raine via the chat window and she couldn't have been any more helpful. Everything was dealt with the transaction was completed with any problems.
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Vincent Water 80.79.194.* (November 22, 2017 | 13:46)
IndaCoin did the payment and verification process for me when I bought coins over at Changelly. The process was very smooth. Even though the UI told me that I had to verify using video only to speed it up it still made me a bit anxious (not having my passport with me at the time).

At that point I reached out to their support and they yet again assured me that I wouldn't need my passport. They also told me I was actually verified already. Consultant Ana Raine talked me through the process and was in the chat all the way until actually receiving the funds. All in all an incredibly smooth experience. I will purchase again and can only recommend this service to others.
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Jayson Derry 60.246.48.* (November 22, 2017 | 13:36)
Customer service was fast effective and efficient in resolving queries in timely and professional manner
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Alejandro Bacani Jr 49.146.45.* (November 21, 2017 | 11:24)
Customer service is very fast. Appreciate your help. Thank you. Keep up the good work
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Jorge Armijo 186.4.17.* (November 20, 2017 | 09:49)
Totally helpfull and professional. Liked this service. Thanks
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Robert 180.181.159.* (November 17, 2017 | 13:55)
Very helpful staff, explained the current situation, what i can and cant do really well which helps when the block chains are busy :)
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Henrik 62.92.71.* (November 16, 2017 | 14:51)
Great experience! First time buyer and they QUICKLY explained the process for me when I had questions regarding the verification process.
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Murat 88.251.91.* (November 16, 2017 | 14:42)
They are really helpfull to us. I really liked this service and verification. They are professional. Thank you
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Chini chan 109.226.21.* (November 16, 2017 | 13:03)
Great Service, Great verification. got the Bits exactly in the time promised!
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Ahmed Helmy 37.104.211.* (November 14, 2017 | 14:04)
The are very professional, very supportive
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M. Gocmen 31.209.107.* (November 14, 2017 | 11:47)
Fantastic site to purchase your crypto currencies. Any issues or delays very efficient and friendly service. 5 Stars highly recommended...
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David Mukisa 151.177.208.* (November 10, 2017 | 14:06)
Oh yes I found Changelly convenient in a way that all the precautions taken in the process of buying coins lead to satisfactory results..
Another advantage is the quick response of their personal if you get stuck at any point middle of a transaction. Ana Raine, one of their online lead into a quick understanding of how they operate and all was win-win at the end of my transaction.
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Rangga101 120.188.66.* (November 10, 2017 | 08:48)
It's my first time buying cryptos, and their support is amazing. The process very easy and smooth, no hidden fees.

Can't wait to see their new website. Will register for sure.

Keep up the awsome works guys!
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