Hello Marin Tutunaru,
We have not yet received your transfer. We recommend that you take a closer look at the F.A.Q section. Perfect Money website:

-Why does the recipient not see my internal transfer in his/her account?
It is possible that your transfer was regarded as suspicious by our intelligent antifraud monitoring system and was forwarded for manual processing. This process is a bit longer than the automatic transfer. If your transfer is delayed for a few hours, please do not worry. After your payment is verified and confirmed as legal, the money will be credited to the payee`s account.-

after the Perfect Money security service verifies your transfer and the funds are credited to our account - your exchange will be automatically processed

Hello Ezio,
everything is checked, everything works.
chat with the operator on the main page (bottom right)

Not everything ok
Everytime i enter the website it says operator offline and no available options to choose same like the review before me if there is a file attachment option i could upload it to see the problem yourself.

Give me an email for support and i will send an email the problem by screenshots.

Ezio, now we will write to you from the support service and try to solve your problem,
since all users are connected to the support chat without any problems and can create requests.
We are always happy to help you

It is solved now.

Ezio, Thank you for your help, and we are always happy to help you!

Hello Axisar,
Thank you for your comment, we may have misunderstood you, now we have tested everything, everything works, all directions to banks.
If you have any questions or suggestions, we are always happy to see you in the support chat and by phone number.
Have a nice day!

Hello Nick,
Yes, you are right, the exchange would have been made instantly if we had received funds from you. Perfect money has such a concept of hold, that is, they withdraw funds from you and freeze them for various reasons, after two to four hours the funds come to us and we pay.
As in this case and at the time of writing the response to you, the application worked.
Have a nice day and we are always happy to help.

Thank you, dear "BestChange" team, for monitoring the exchanges. They paid immediately after I opened the complaint. However, I would not recommend this exchanger to anyone. They delayed the payment without any reason, and who knows how long it would have taken if I hadn't opened the complaint. Additionally, they are very arrogant in chats.

Nick, firstly, while we were writing you a response to your unfounded claim, your payment arrived, as evidenced by a screenshot from our perfectmoney account, which we sent to your email.
Secondly: you repeatedly have payments in the hold and you always write about one thing.
And you always receive payments.
Thirdly, the Bestchange. team and I are partners and we always solve issues by exploring both sides (and the user and give our explanations)
Do not mislead users. Have a great mood and we are waiting for you again.

Hello Muhamamd usman,
Why does the recipient not see my internal transfer in his/her account?
It is possible that your transfer was regarded as suspicious by our intelligent antifraud monitoring system and was forwarded for manual processing. This process is a bit longer than the automatic transfer. If your transfer is delayed for a few hours, please do not worry. After your payment is verified and confirmed as legal, the money will be credited to the payee`s account.

We have not received any funds from you at the moment. We are waiting for the perfect money system to unlock your transfer and it will appear on our account. don't worry - this is a standard phenomenon when sending funds through perfect money

My payment has been succfully to your account from my account and i have to share screen shot and payment history and everything. Kindly release my payment. bestchange help me to resolve my issue and pls give send me my payment, thats not fair u are holding my payment.

Muhamamd usman,
It was not we who delayed your payment, but the perfect money anti-fraud system - the extract above is an extract from the FAQ from the official perfect money website - you can go in and see for yourself - the FAQ section point 4 - please read it and contact Perfect Money support. we also sent your statement from our account, where it is clear that the funds have not yet been credited to us

Why are u lying. where u can send me statememt? i have to share my payment history and pm payment batch and everything and u r holding payment. its not fair. i am worry. kindly made my payment. if u need any statement or details or live screen want to see. i can share. pls send my 350 usdt.

Muhamamd usman,
we have no intention of deceiving you - we have sent you a screenshot of our account in the perfect money system, provided you with a screenshot of the statement from the perfect money website. we understand that you have sent funds to us - but the funds have been held by the perfect money security service - and have not yet been received by us - write to them - because they are withholding your payment, not us. The exchange will be completed after the Perfect Money security service unlocks your payment and the funds will be credited to our account.

Thanks finally recived my payment.

I feel very afraid! please someone respond! why this happen to me?

Hello Pawa,
we have not received your transfer yet, apparently it has been checked by the system Perfect Money

Why does the recipient not see my internal transfer in his/her account?
It is possible that your transfer was regarded as suspicious by our intelligent antifraud monitoring system and was forwarded for manual processing. This process is a bit longer than the automatic transfer. If your transfer is delayed for a few hours, please do not worry. After your payment is verified and confirmed as legal, the money will be credited to the payee`s account.

as soon as the transfer is reflected in our wallet, your exchange will be completed. Please provide a screenshot of your transfer to our operator in the chat to save a reserve for you.

I will send a copy of my transaction through email because i can't see any online chat in your platform.

Pawa, Yes, of course, you can send it by mail. The chat is located at the bottom right of the main page. To speed up the receipt of your transfer to us, we recommend writing to support Perfect Money otherwise they may freeze the payment for up to 24 hours

Already sent! please check and complete my order asap. thanks!

Until now i did not receive my funds! please send my usdt or refund the perfectmoney.

Pawa,

I want to reiterate that Perfect Money operates with a concept called "hold," which can take up to 24 hours. This is a security measure within Perfect Money and is not within our control. We have not yet received funds from you, but upon receipt of a screenshot from your account showing the payment sent, we placed your request on hold to lock in the current exchange rate and prepare for processing.

You should have received a screenshot from our account confirming that the payment was not received. We understand your concern, but please bear with us. Once the funds reflect in our account, your request will be processed for payout in USDT.

Thank you for your understanding and patience.

Please don't worry, delays with payments in Perfect Money have become more common, but if you have sent the funds, we will process your request upon receipt of the payment. We always stand by our commitments to our users.

For god sake where is bestchange support? ask this people to send my usdt or refund my money, i have been using perfectmoney since 2019 nothing like this happened to me before. please please! make a refund asap or complete the order…

Pawa, your order has been completed a long time ago, the hash of the transaction has been sent to your email.