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DigiChanger exchanger

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Status: active DigiChanger reviews: 02828229
Exchange rates: 628 Volet TS: 37
Reserve: $404 331 490 Perfect Money TS: 224.70
Age: 3 years 2 months WebMoney BL: 440
On BestChange: 2 years 2 months MyWOT rating: 3.0
Country: Ukraine Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website DigiChanger have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the DigiChanger administrator resolve the problem more quickly.

If you didn't like the DigiChanger's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Aboba 45.130.200.* November 15, 2024 18:10
Pleasant and smooth experience. Goot-to-average timings, nice USDT rate, a good operator with a straight-to-business approach.
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Ruslan 31.20.151.* November 15, 2024 10:23
Just made a transaction. I've spent some time to clarify and conduct the verification process (which is fine — it is one time procedure). All the rest went smoothly: I've got the instructions where to transfer the money and after sending the confirmations I've got USDT immediately.
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Dio 213.18.132.* November 6, 2024 19:48
Best rate. Good customer service. Clear instructions. Money on the account in 1 hour. Thank you)
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Yaroslav 188.163.68.* October 31, 2024 10:31
A bit slow exchange time comparing to some other exchanges, but it is well compensated by course exchange rate.
Support responded almost immidiately.
Overall i am satisfied with exchanger.
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Rina 45.89.90.* October 31, 2024 06:48
The transfer USDT-UAH was done quickly, everything was very high quality, the support personally checked whether the money had arrived. One of the best exchangers I ever used.
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Vadym 104.28.224.* October 19, 2024 16:30
Everything is great! The funds will arrive in 15-20 minutes, with a favorable rate. Everything is automated, no hassle!
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Van 213.109.224.* October 12, 2024 16:17
Everything is fine. This time is much faster than previously.
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LarsVomm 95.158.48.* September 26, 2024 08:07
Everything is great.
Excellent team, they know their job well.
The support is outstanding, especially the operator Lyudmila.
Everything is clear and fast.
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Younes 81.199.26.* September 20, 2024 07:35
I previously commended this website for its rapid and reliable service, having used it successfully on approximately four to five occasions. Nevertheless, over time, the service deteriorated significantly, resulting in substantial delays. Each instance left me regretful of my choice. Following a period of non-use, I recently processed another payment, which unfortunately confirmed my negative impressions. I have decided to discontinue my use of this platform. In conclusion, the service is exceedingly slow, and I cannot recommend it for those in need of timely funds.
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DigiChanger admin September 20, 2024 18:17
Hello Younes,
We are sorry that you had to face this. We will take measures to ensure that such situations do not happen again.
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Andrew 5.53.113.* September 17, 2024 13:21
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
Funds blocked. We would like to inform you that the account unbiased_cardano#7930 has been blocked for transaction 0x47f39f677bca631bbd030ff8d907f4e35748c7efc8809d9a435ead31108af6d0 in the amount of 0.075 ETH.
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DigiChanger admin September 17, 2024 13:45
Hello Andrew, the transfer was blocked due to high risk tags on the sender's wallet, KYC required
BestChange admin September 19, 2024 08:34
Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as Stolen Coins, Scam, Enforcement action, or marked with other high-risk labels (screenshot: https://bc.to/k4GiXx ).

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin September 19, 2024 15:46
Andrew, the exchange has been completed, please confirm receipt of funds?
Andrew September 20, 2024 06:22
Òàê íàä³éøëè.
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Alexander 200.173.183.* September 18, 2024 16:04
According to the information available, the exchanger has no financial obligations to this user
Terrible service. I have been waiting for a transfer to the WISE system for the second day, support does not respond adequately. The service looks like a ***.
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DigiChanger admin September 19, 2024 15:49
Hello Alexander,
refund made, reason: problem with recipient's account. Please confirm receipt of refund to your wallet.
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Farrukh K. 94.204.37.* September 14, 2024 16:20
Fast, precise, and efficient.
Excellent customer support service.
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Daria 49.48.54.* August 31, 2024 13:06
Anna respect, less then 3 hours funds have been received! Thanks a lot!
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Victoria 176.59.57.* August 25, 2024 20:18
All good. Recommending.
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User 178.165.199.* August 17, 2024 08:25
Issue has been successfully resolved by the exchanger's administration
I was trying to exchange 3000 USDT to Wise USD, 2 days has past and I didn't get my money. Plus, I wrote them on Telegram, on email and on Support Chat — they stopped answer me.
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BestChange admin August 17, 2024 15:38
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin August 17, 2024 15:46
Hello dear customer,
your exchange is in the process of payment. The direction is not instant, you need to wait. Keep you informed of order status updates
Claim solved
BestChange admin August 21, 2024 07:20
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
User August 21, 2024 08:31
Hello! Yes, I confirm.
3
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German Bogapov 93.127.106.* August 19, 2024 16:01
It was necessary to exchange USDT for hryvnias. Withdrawal from Binance. Service
DigiChanger for exchange is very convenient. I asked a question in the chat about the exchange - they answered right away. Transferred to the card within 30 minutes.
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Kostya 5.253.206.* August 13, 2024 17:35
Thank you for the exchange. everything was great. when I exchanged usdt for fiat currency, it took a little less than an hour, but nothing. I didn't get a penny, but that's okay too. But I just have one question to find out why I was transferred the currency from a physical sender?
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Bogdan 95.222.116.* July 31, 2024 16:02
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
Today I used this service and will now describe my experience. I wanted to exchange my USDT for EUR on Wise. They told me to wait a few hours, I waited and of course nothing happened, the money was still not in the account. I contacted technical support after these couple of hours and they told me that I need to wait some more. I waited and the money is still not in the account and most likely will not be. They will tell you that some direction in their service is long and you need to wait, they will write standard replies, just so that you leave them alone. I do not recommend using this service. You can use it if you want to play roulette with your funds. It is a pity that such services are listed on bestexchange, I used it only because they are on your site. Best wishes and have a nice day.
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BestChange admin July 31, 2024 16:07
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin July 31, 2024 16:59
Hello Bogdan,
your application is in the process of payment, the direction you have chosen may take several hours, please wait for the money to be credited to your account
BestChange admin August 5, 2024 10:56
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Bogdan August 5, 2024 11:43
Dear administration of bestexchange. Thank you for solving my problem. I got the money on my bank account.
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Oleksii 37.57.124.* August 1, 2024 08:53
Super service. I've been using it for over a year, made hundreds of transactions, everything is great.
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Rm 149.88.110.* July 31, 2024 17:53
Fast, convenient, proven - I have been using the service for several years, a positive experience.
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Nsl 104.28.131.* July 31, 2024 12:06
The support service quickly responds and reacts. Thank you. I recommend.
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User 176.36.199.* July 27, 2024 07:20
Fast USDT to UAH card exchange.
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Diamond 72.143.221.* July 24, 2024 13:11
I used the service for the first time. and I really liked it. It was easy and fast, about 5 minutes. Respect.
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Younes 85.203.44.* July 14, 2024 17:31
I have used this site multiple times and found it to be reliable and fast. Even if the exchange rate is not favorable for me at the time, I am willing to wait for it to get closer to my desired rate and not use other sites because this one is fast, secure, and has a responsive online chat.
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Janis 185.75.238.* July 14, 2024 10:46
Bistro i kachestvino.
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Nazir 104.28.106.* July 11, 2024 11:53
Issue has been successfully resolved by the exchanger's administration
The worst exchanger for the USDT to KZT direction. Support is very unresponsive. They cannot provide any estimates for the payment processing time. I waited for more than 2 hours, and support still cannot give any timelines for sending the funds from their side. I do not recommend anyone use this service. I will be demanding a refund because this exchanger does not deserve to be listed on Bestchange. I recommend that the Bestchange administration pay close attention to the actions of this exchanger, as my review is just one of dozens of negative reviews about this exchanger.
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Nazir July 11, 2024 13:37
UPDATE
I waited 4 hours.
Nothing changes. I think they’re ***.
No correct response, just asking to wait!
Wait what?
BestChange their mark on your reputation. Do something with them!
BestChange admin July 11, 2024 13:41
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
DigiChanger admin July 11, 2024 14:14
Hello Nazir,
you already have the money, please check your bank account
Nazir July 11, 2024 14:14
Only after warnings about escalation and screenshots about that escalation they do something.
Mostly worse ever experience about exchanger.
Not recommended 0/100
Please beware of this exchanger.
Thanks to BestChange Support that helps with this issue!
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Mark 156.146.63.* July 5, 2024 12:58
Unsafe fund transfer, our account was restricted, and the bank refunded the transfer to the sender. We provide a refund receipt, we are not interested in taking any funds from Digichange source. Please refund our USDT.
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DigiChanger admin July 5, 2024 13:55
Hello Mark,
your situation will be dealt with by the administrator of the exchange service to resolve the issue
Claim solved
Mark July 5, 2024 13:58
OK, Noted... soon refund USDT
You have to pay a penalty for an unreliable fund transfer, our account is restricted for your transfer.

First refund then mark as resolved.
Claim renewed
DigiChanger admin July 5, 2024 14:20
Mark, please provide the information we requested from you
Claim solved
Mark July 10, 2024 03:07
We provide all required information, First refund then mark as resolved.
Claim renewed
DigiChanger admin July 10, 2024 08:53
Mark, we are looking for your payment, you have been informed about the deadline, please wait
Claim solved
BestChange admin July 10, 2024 10:01
Hello Mark,

During the verification of information on your application, violations of the rules of the exchanger on the part of the user were discovered. In this case, please refrain from renewing the claim and provide the exchange service with the necessary information and wait for a response

Kind regards, BestChange administration.
Mark July 10, 2024 13:17
Don't mark it resolved
First solve then mark as resolved.
Claim renewed
BestChange admin July 10, 2024 13:52
Mark,

The message above is a message not from the administration of the exchanger, but from the monitoring administration. We ask you not to renew your claim, as there was a violation when using the exchanger. Please wait until the problem is resolved by the exchanger.

Kind regards, BestChange administration.
Claim solved
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User 80.29.125.* July 4, 2024 20:03
Issue has been fully resolved
I made a transfer 5 hours ago, the funds never arrived. The support said it would happen in the evening or tomorrow morning. But now they write “Your exchange is frozen, please contact support.” The support window has been removed! Not very serious, I don't recommend it.
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DigiChanger admin July 4, 2024 20:05
Hello User,
It is impossible to send funds to your details, please write to us by email, wallet for a refund
Claim solved
User July 4, 2024 20:08
Why did I have to wait 5 hours for you to tell me about this? Your operator checked with the administrator, he said that the money will be available in the evening. This is fine?
Claim renewed
DigiChanger admin July 4, 2024 20:23
User, the money was already in the process of being sent, as it turned out that you have a problem with the details, we are waiting for the wallet to be returned to our mail
Claim solved
User July 4, 2024 20:29
There can be nothing wrong with the details, because I have sent money this way more than once. Most likely you have a problem:) I sent the wallet 15 minutes ago.
Claim renewed
DigiChanger admin July 4, 2024 21:05
User, sent a refund to your wallet, please confirm receipt of the refund
Claim solved
User July 4, 2024 21:09
The money was returned, but I can’t recommend your exchanger, because I spent too much time, but never received the zlotys. I hope you fix this, because I see that you often have such problems.
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Joy Bangla 45.248.149.* June 26, 2024 09:44
Issue has been successfully resolved by the exchanger's administration
I created order and they said they dont have perfect money. so asking me Trc20 adress for refund.

telling me they will refund my fund at nigh. Why late?

such a unprofessionalism and poor service.
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DigiChanger admin June 26, 2024 11:34
Hello Joy Bangla,
Unfortunately, the transfer to your wallet was processed, the ticket said that the money would be returned, they asked you for a wallet for a refund and returned the funds to you
Claim solved
BestChange admin June 27, 2024 08:49
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
3
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Fuat 46.226.160.* June 25, 2024 14:02
I made an exchange from USDT BEP20 to Perfect Money USD. USDT sent, still not received PM after more than 4 hours.
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DigiChanger admin June 25, 2024 14:23
Hello Fuat,
unfortunately, there were difficulties with payment, Perfect is processing the payment and making a refund, we have asked you for a wallet for a refund, sorry for the inconvenience
Claim solved
3
CommentRemove
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