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SwapsCenter exchanger
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| Status: | active | SwapsCenter reviews: | 04988 | |
| Exchange rates: | 3830 | Volet TS: | — | |
| Reserve: | $270 741 403 | Perfect Money TS: | — | |
| Age: | 1 year 7 months | WebMoney BL: | — | |
| On BestChange: | 11 months | MyWOT rating: | 3.0 | |
| Country: |  |
United Kingdom | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website SwapsCenter have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the SwapsCenter administrator resolve the problem more quickly. If you didn't like the SwapsCenter's service and want to write about it, use the Comment review type. |
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Add a comment:
| Victoria |  |
90.240.154.* | July 20, 2025 13:54 |
No unnecessary fees—very fair.
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| Leon |  |
35.146.32.* | July 19, 2025 14:57 |
I don't understand what they are doing on this service. It's like advertising — we are working, come in. But for almost a day they just ignore, don't give details, don't answer messages.
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| Ethan |  |
88.246.197.* | July 12, 2025 20:24 |
They work like a human being. Without deception and with respect to the client.
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| Art | |
172.56.233.* | July 6, 2025 01:41 |
I made a USDT ERC20 transfer to a card via Zelle. Although the team faced some technical issues due to the bank, the support responded instantly, and the problem was resolved fairly quickly. I’ll definitely use them again because of the low fees and fast support.
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| Brooks |  |
176.60.224.* | July 5, 2025 10:09 |
Smooth experience.
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| Nicholas |  |
79.127.182.* | July 1, 2025 07:12 |
The whole transaction was done in under 10 minutes. I really appreciate the professionalism of the team. Fast, clear instructions, and no unnecessary delays. Will use again for sure.
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| Ed | |
188.212.135.* | June 30, 2025 13:19 |
I don't know who gets it fast, but I'm waiting 4 hours and nothing.
I texted to support, and they told me: sorry, we will do a refund(((
I texted to support, and they told me: sorry, we will do a refund(((
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| Dan |  |
38.180.214.* | June 28, 2025 08:27 |
I've been using Sapfirex multiple times and honestly, it's one of the best exchange services I've come across. The rates are consistently great, and there are absolutely no hidden fees. Every transaction I made was processed quickly and without any issues whatsoever. The transparency and stability of the platform really set it apart from many others. Their support team is quick, helpful, and professional whenever you need assistance. Sapfirex is definitely a trustworthy platform you can rely on for the long term.
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| Sokolova | |
64.7.234.* | June 25, 2025 13:04 |
I liked how I didn’t need to register or go through a long setup. Just swapped ETH to USDT and that was it.
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| User |  |
91.197.11.* | June 19, 2025 17:02 |
The transfer is taking over 10 hours, asking for info such as age and city which isn't something banks normally require. very odd, still waiting for the order to be fullfilled.
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| Anna |  |
89.42.60.* | June 18, 2025 17:01 |
I liked how quick and no-nonsense it was.
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| Magdy |  |
91.200.3.* | June 15, 2025 18:46 |
Swapped USD for my trip. It was done faster than my banking app.
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| Tetiana | |
146.70.98.* | June 11, 2025 15:30 |
According to the information available, the exchanger has no financial obligations to this user
Terrible service, didn't receive money, they write that in America the banking system is not working at 12 noon New York time. result: lost contact! didn't receive money.
| SwapsCenter admin | June 11, 2025 16:51 |
Hello Tetiana,
Thank you for your comment
You received your money long time ago
No need this comment
Second be aware that USA time different than our time
So it’s normal to wait till the market open in USA if you can’t have patient so Better to not make order again
Thank you for your comment
You received your money long time ago
No need this comment
Second be aware that USA time different than our time
So it’s normal to wait till the market open in USA if you can’t have patient so Better to not make order again
Claim solved
CommentRemove
| Tarek |  |
94.249.210.* | June 11, 2025 14:06 |
I use this to change GBP to EGP monthly. It’s become part of my routine.
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| Morozova | |
188.190.234.* | May 30, 2025 21:50 |
Swapped DOGE to BTC yesterday. Super fast, all done in seconds.
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| Mirova |  |
185.132.186.* | May 27, 2025 16:16 |
Smooth and reliable.
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| Tamer |  |
41.13.13.* | May 15, 2025 15:22 |
Swapping USD here is always quick. Been using it for months.
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| Rana |  |
88.218.184.* | May 12, 2025 17:04 |
Used it to swap EUR. It was fast and stress-free.
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| Andrei Kuznetsov |  |
183.171.113.* | May 6, 2025 15:07 |
I received money just in 2 hours from Tinkoff to Wise. I had just a one trifle problem. I couldn't get recipient's bank details via the online chat on the website. Fortunately, they sent me it by telegram. Thanks for a fast response.
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| Anna | |
31.143.226.* | May 6, 2025 11:59 |
Converted LTC to BTC yesterday; smooth exchange with clear rates.
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| Maksim | |
185.157.78.* | May 5, 2025 16:49 |
Converted Solana to BTC recently; the exchange was clear and easy to follow.
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| User | |
178.197.223.* | May 2, 2025 19:33 |
Hey, I’m really disappointed with this service. I waited more than 13 hours (!) for my order to fulfill! Their website didn’t even recognize my transaction until I messaged them myself. I contacted support several times, explained that the swap was urgent and asked them to please speed it up. But all I got was the same “just wait” kind of replies — no apology, nothing. In the end, after 13 hours of waiting, I asked for a refund. That took another 4.5 hours, even though they promised it would be reviewed within an hour. Honestly, this is just terrible. If you’re not working properly, why are you even on BestChange? It’s supposed to be BEST change, not the WORST! Here are plenty of other fast and reliable services I could’ve used instead — would’ve saved me time and stress. Admins of BestChange, please remind exchangers of the basic standards of customer service. If a service fails to deliver timely support or process transactions as promised, it damages trust in the whole platform. I have screenshots of everything as evidence.
| BestChange admin | May 2, 2025 20:41 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Violetta |  |
94.203.205.* | May 2, 2025 14:50 |
According to the information available, the exchanger has no financial obligations to this user
I’ve been using BestExchange for a long time, and this is the first time I’ve encountered such an issue. I requested to exchange and receive $700 to my card, but the first payment didn’t arrive until more than 12 hours later. Now, almost 24 hours have passed, and I still haven’t received the rest of my money. Even worse — support has completely stopped responding to my messages. This is unacceptable and extremely disappointing.
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| Viktor | |
75.215.167.* | May 1, 2025 19:32 |
Regularly exchange USD to AED here. Fast transactions and good rates every time.
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| Natalia | |
75.83.29.* | April 26, 2025 06:04 |
According to the information available, the exchanger has no financial obligations to this user
More than 8 hours I am waiting for exchage! and support doesnt answer nowhere!
On the site is written they working 24/7 and the exchange is fast, I dont see it, all the day i am waiting for this " fast " ecxchange, and no one answers.
On the site is written they working 24/7 and the exchange is fast, I dont see it, all the day i am waiting for this " fast " ecxchange, and no one answers.
| BestChange admin | April 26, 2025 06:05 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| Peter | |
77.47.244.* | April 24, 2025 19:06 |
I was looking for a platform that supports less common altcoins, and this one had exactly what I needed. The exchange was smooth and efficient.
| SwapsCenter admin | April 29, 2025 09:45 |
Hello Peter,
We really appreciate your feedback, Thank you for using SwapsCenter!
Support Team.
We really appreciate your feedback, Thank you for using SwapsCenter!
Support Team.
CommentRemove
| Aisha | |
77.47.244.* | April 14, 2025 14:01 |
Simple and effective currency swaps; converted USD smoothly and quickly.
| SwapsCenter admin | April 29, 2025 09:45 |
Hello Aisha,
We really appreciate your feedback, Thank you for using SwapsCenter!
Support Team.
We really appreciate your feedback, Thank you for using SwapsCenter!
Support Team.
CommentRemove
| Grisha | |
139.144.4.* | April 4, 2025 20:40 |
Excellent rates and a seamless USDT AED bank transfer. Thanks for the smooth transaction!
| SwapsCenter admin | April 5, 2025 16:02 |
Hello Grisha,
We really appreciate your feedback, Thank you for using SwapsCenter!
Support Team.
We really appreciate your feedback, Thank you for using SwapsCenter!
Support Team.
CommentRemove
| Petrovna | |
193.169.80.* | April 4, 2025 03:15 |
Great service, everything went very fast! Will definitely use it again.
| SwapsCenter admin | April 5, 2025 16:02 |
Hello Petrovna,
We really appreciate your feedback, Thank you for using SwapsCenter!
Support Team.
We really appreciate your feedback, Thank you for using SwapsCenter!
Support Team.
CommentRemove
| Oleh |  |
51.159.225.* | March 28, 2025 13:10 |
According to the information available, the exchanger has no financial obligations to this user
I ordered an exchange of 1000 trc20 for alipay at a very good rate, but more than 20 hours have passed and the exchanger keeps postponing the exchange procedure, citing technical problems with payment, although the exchange itself in this direction continues to work, but with a bad rate. Most likely, they realized that they set a very good rate and thus decided that they would not pay, indicating that solving the problem could take from 5 to 7 days))) I do not recommend this exchange office!
| SwapsCenter admin | March 28, 2025 13:34 |
Hello Oleh,
We would like to clarify the situation regarding your order to ensure complete transparency.
First and foremost, the estimated time for processing your exchange was clearly stated as **up to 24 hours**, which you agreed to when placing your order. It had not exceeded this timeframe when you started raising concerns.
Unfortunately, due to unexpected technical issues with payments in this direction, we encountered a temporary delay. However, we promptly provided you with two clear options:
1. **Wait until the issue is resolved**, as we were actively working to fix it.
2. **Receive a full refund** if you preferred not to wait.
You **chose to proceed with a refund**, yet you are now publicly misrepresenting the situation, making it seem as though we refused to process your exchange when, in reality, you made the decision to cancel. Additionally, your demand for an extra $5 on top of your refund is entirely unreasonable, as we were already offering you a fair resolution.
We take our reputation and customer satisfaction very seriously, which is why we provided you with transparent choices rather than holding your funds indefinitely. If you choose to share your experience, we kindly ask that you do so accurately, without distorting the facts.
We would like to clarify the situation regarding your order to ensure complete transparency.
First and foremost, the estimated time for processing your exchange was clearly stated as **up to 24 hours**, which you agreed to when placing your order. It had not exceeded this timeframe when you started raising concerns.
Unfortunately, due to unexpected technical issues with payments in this direction, we encountered a temporary delay. However, we promptly provided you with two clear options:
1. **Wait until the issue is resolved**, as we were actively working to fix it.
2. **Receive a full refund** if you preferred not to wait.
You **chose to proceed with a refund**, yet you are now publicly misrepresenting the situation, making it seem as though we refused to process your exchange when, in reality, you made the decision to cancel. Additionally, your demand for an extra $5 on top of your refund is entirely unreasonable, as we were already offering you a fair resolution.
We take our reputation and customer satisfaction very seriously, which is why we provided you with transparent choices rather than holding your funds indefinitely. If you choose to share your experience, we kindly ask that you do so accurately, without distorting the facts.
| Oleh | March 29, 2025 15:22 |
Please do not change your words. You said that you have technical problems and that you have 24 hours to execute the order, but you can return the money because the situation can drag on for 5 to 7 days. I have all the screenshots of our chat with you on your website. Just admit that at the time of the transaction you made a mistake with the rate and then simply did not want to pay and it was profitable for you to make a refund or drag out time.
CommentRemove
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