Hello, Chilperie!
Exchange term 0-24 hrs.
Also this is your third exchange request and I believe, that you know a timeframes of exchanges.
Thank you.

Also before your payment we notified you, that
The transaction of XXX PayPal EUR on account YYY will be made by us within 24 hours after receiving the payment from you.

Hello, Almahmud!
1. We do not divide money on gambling/not gambling. And do not guarantee, that you can use it for gambling.
2. We do not exchange oon unverified accounts.

Hello, Dan Nicolaescu!
I have checked your exchange requqest.
>> Your answer 05-11-2020 11:42:28: October 16, when I waited for the Skrill transaction, the same person tried to withdraw 20 USD from my PayPal account and cancelled few minutes after. Please see my photo attachment. Strange coincidence, isn't it?
As I understand someone has access to your account? Did you solved this issue?
Also as I see 16-11-2020 16:18:30 we asked you to contact skrill and provide them payment ID. And still there is no answers from your side. Answer in the exchange request please with answer of skrill system. Thank you.

Please read and review carefully all my messages with your operators. More than 10 during last month, for sure. I sent you all the documents you asked for. I contacted Skrill and I replied their answer to you many days ago. And the last advice from your side was to contact Skrill again(!!). Sorry, but this is a vicious circle. And thank you, but I'm really fed up. Try to walk in my shoes. How can I trust you???

Dan Nicolaescu, I have checked you exchange request again and do not see what exactly skrill answered you.
Provide a full into please. Also as I said, last answer in the exchange request is from our side, in which we asked you to contact skrill. If you already contacted them, please, provide their answer. Thank you.

I sent you their answer on 22-10-2020 at 15:17:28. One month ago... Long time ago, isn't it? That's the reason I kindly asked you to review all the messages..... :D

Dan Nicolaescu, I have checked all your messages from 22-10-2020. There are only 2 messages with following text:
22-10-2020 00:26:12 ??????
22-10-2020 01:02:01 payment ???
Recheck everything and answers in the exchange request with full details. Thank you.

Dan Gabriel 22-10-2020 15:17:28
This is the answer which I received from Skrill. And the money are still missing....
Skrill Support Team
22/10/2020
14:55
Dear Dan Nicolaescu,

Thank you for contacting the Skrill Help Team.

Transfers within the Skrill system are instant. You should receive the funds as soon as the user instructs the payment.

In addition to this, please be advised to double-check the email address you have provided to user and make sure it is the same as the one registered with your Skrill account. Please note that if the payment has been instructed to an email address of yours which you have not yet added to your Skrill account, you can do so by going to the section: 'Settings' >> 'Personal details' >> 'Email addresses' >> 'Add an email address'.

We hope you find this information useful.

Kind regards,
Skrill Help Team

And your next answer was: MagnatuS 23-10-2020 00:19:24

Dan Nicolaescu, as I see, there is a general answer from skrill because of you do not provide them a payment id.

Also the last answer in the exchange request 71181 is from our side and it's dated 16-11-2020 16:18:30
We ask you to contact skrill and provide them unique payment id for check transaction.
Answer in the exchange request with full details. Thank you.

Oh, dear.... Your answer shows how unprofessional can your company be... :(
In the same message to you - dated october 22 (see above!) - i inserted my entire message to skrill including the number of transaction!! transaction id: 3374.... Ring a bell? i didn't published here because contains private data, but i sent all the relevant information (accounts, transaction id, etc) to skrill .
So, let;s cut the crap! i lost money, you lost credibility. End of story. Case closed!

Dan Nicolaescu,
for 1st, we should solve a problem what happens and try to find where the money; from our side payment has been compeled (screenshoot and payment ID we have provided to you)
for 2nd $7.62 is not a big money, but still we should solve a problem
for 3rd do as we ask you because only support of skrill can cl;arify the situation

Hello, Pedro Perez!
Exchange was completed 2+ weeks ago, 25-09-2020 in term which was agreed with you before the exchange. 96 hrs, but the payment was sent in 72 hrs. Thank you.

Hello, James Griffith!
We're sorry, but we check the orders from new clients carefully as the cases of exchanging stolen and/or illegally received funds can be in the payment system PayPal.
Also as I see, there are 4 yours completed exchanges from BTC to paypal without documents.
Thank you.

@Magnatus I am not a new client, I have done a lot of exchange with you. Now, I want to exchange PayPal to BTC. The money in my PayPal I exchange from you BTC to PayPal remember? Check your system you will see I exchange BTC to PayPal with you, now I want to exchange back PayPal to BTC still with you.

So let me know if I can order the exchange from PayPal to BTC without sharing my sensitive documents.

James Griffith, answer in the exchange request with full information and we will check it. Thank you.

I'm sorry @Magnatus that I answer here but I need to know before exchanging. What full information do you need? Again am sorry...

James Griffith, Yes, for information you need to answer in the exchange request. Thank you.

Only this way.

Hello, Mahmoud!
I have checked your exchange reqeust.
There are no any answers from your side in it. Answer in the exchange request, please.
Also there is our answer dated 21-09-2020 13:55:22
Part #1: 33 USD - XXX@gmail.com
32.6 USD will be sent soon.
Clarify situation, thank you.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello, Z. Wang!
For our safety we do not exchange a big amounts of paypal for a new clients, it's in our rules: https://magnatus.com/terms_english.php

What do you mean by 'NEW CLIENT' and... when a new client stops to be new client? This is not indicated at all in your rules. I made 3 exchanges, I simply think you only trade little amout so u can merge more easily between your payments network.

Z. Wang, sorry, we can't exchange only on our agreements.
>> new client stops to be new client?
Depending of time.

Thank you.

Ok, I got it, sorry for claim, could you re-enable my payment@gamesparaiso.com account? I want to use back the service and remove this fb.

Z. Wang, sorry, not your account was deleted by your request from 07-09-2020 11:49:12.

Can't you recover it? Or I have to create back and do verification again? It would be crazy.

Z. Wang, sorry, we can not restore it because of it was fully deleted by your request.
I believe, that we can not do a business with you and you should find another exchanger.
Money likes silence (silence exchange, silence converastion etc.).
Thank you.

Money likes clarity as well (clear terms and conditions, clear conversation etc.).
You have to put clear you prefer low payments from PayPal, without excuses about new clients.
Will reopen claim forever.
Thank You.

Z. Wang, sorry we can not do an exchange for you. All previous exchanges were completed.

There's no indication in terms and conditions, I didnt violate any rule.
Claim will be renewed again and again, sorry.

Z. Wang, sorry, you can do anything, but we will not do a new exchanges for you.

No problem, but claim will be renewed forever, customers should have idea of the service seriousness.
Best regards.

Z. Wang, our service starts in 2011. Thank you.

Terrible service, poor communication.
Terms and conditions decided, at the moment, by admin.

Z. Wang, Terms and conditions really decided by us. Thank you.

Stop replying, I will reopen this forever as I said. Wasting your time.
My claim has not been resolved, so it cant be cancelled.

Z. Wang, sorry, but we can't stop replying, it's our duty. Thank you.

Hello, Anthony!
You send us not 43.5 PayPal USD, clarify situaton in the exchange request.

Understood. You received 54.84 CAD.

Please can you treat that amount 54.84 CAD and exchange to my Skrill EUR.

Kind regards.

Hello, Steve Mwema!
I believe, that your paypal e-mail is in correct stevemwema41@gmaail.com
Also answer in the exchange request, please.

Yes stevemwema41@gmail.com

Send did not confirm receipt of the payment
funds still on hold even after account verification.

Status indicates still pending
Transaction ID:
51D79062MH547204W

8LV937034J451191V

8VM003512Y496544D

Robin John5:13 PM
The sender of the payment must confirm the receipt of the item/service. And the funds will be released on your account immediately.

Please note that the steps below is for the sender of the payment or the buyer to complete:

Here's how to confirm that you have received an item:
Go to www.paypal.com and log in to your account.

Click Activity.

Find and click the original payment for the item.

Click Confirm Receipt.

Click Yes to confirm that you received the order.

Hello!

We request the exchanger's administrator to respond to the user's comment.

Best regards, BestChange administration.

I have not been credited to my Skrill EUR account since I paid you 42 USD PayPal. It is exactly two days now and you haven't sent my money. Can you kindly credit my PayPal account back if you can't send me Skrill EUR.

Dear Anthony,

We made a request directly to the exchanger on your request.
The situation is under control.
Please wait for an answer.

Best regards, BestChange administration.

Hello, Anthony!
Sorry for the delay. Because of in the exchange request at our website you have added an answer with notification (checkbox), that answer of our staff is not needed, your exchange request was not monitored by our staff.
Payment has been sent: 31 EUR instead 30.01 EUR as a bonus.

Thank you Admin Magnus I finally received the money 31 EUR in my Skrill. I hope to have a smoother and faster transactions with you next time.
Thank you.