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Fiatex exchanger
Go to the Fiatex site
Information from the exchanger administration
Our exchange office allows you to quickly, safely and profitably enter, withdraw and exchange electronic currencies.
Leave feedback about the exchanger
We do everything for your profitable exchange and positive impressions from our service! Other exchangers
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| Status: | active | Fiatex reviews: | 025181 | |
| Exchange rates: | 44 | Volet TS: | — | |
| Reserve: | $49 773 585 | Perfect Money TS: | — | |
| Age: | 2 years 3 months | WebMoney BL: | — | |
| On BestChange: | 1 year 3 months | MyWOT rating: | 3.0 | |
| Country: |  |
Ukraine | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Fiatex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Fiatex administrator resolve the problem more quickly. If you didn't like the Fiatex's service and want to write about it, use the Comment review type. |
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| Order number: | |
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Add a comment:
| Nikita |  |
185.115.100.* | February 18, 2025 17:52 |
Thank you exchange was successful. Support helped with the issue and speeding up getting the payout. Thank you very much.
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| Eren |  |
138.84.36.* | February 18, 2025 16:35 |
Excellent service and very fast exchange transfers!
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| Ivan |  |
37.157.221.* | February 17, 2025 21:42 |
Very good quality service, thank you very much for your help.
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| Egor |  |
188.227.212.* | February 17, 2025 14:52 |
The exchange went quickly. Thank you. All the best to you and prosperity.
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| Dmitry |  |
98.142.161.* | February 17, 2025 08:14 |
The money was exchanged quite quickly, I withdrew USDT to Skrill. Thanks to the exchanger for their efficiency.
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| Oleg |  |
178.125.95.* | February 16, 2025 18:36 |
Thank you very much! Once again, you help out. Everything is fast and clear!
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| Alexei |  |
103.16.158.* | February 16, 2025 09:22 |
Good rate and prompt exchange. Recommended.
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| Andrew |  |
82.67.88.* | February 15, 2025 13:28 |
Always fast service, feedback response is instant. Thanks!
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| Egor |  |
195.146.139.* | February 14, 2025 16:24 |
Great service with fast support! Good exchanger I recommend it to everyone.
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| Timo |  |
46.219.255.* | February 14, 2025 11:25 |
Fast, profitable, convenient, adequate support! I recommend it to everyone!
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| Serhii | |
94.240.173.* | February 12, 2025 14:07 |
Perfect service. Very fast.
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| Victor |  |
149.54.30.* | February 12, 2025 10:33 |
Thank you for a successful exchange, everything went well. Withdrew USDT to Skrill. Thanks.
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| Eren | |
138.84.36.* | February 11, 2025 23:53 |
Very good exchange and fast too!
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| Eren | |
138.84.36.* | February 3, 2025 16:07 |
Another successful transfer! Very fast and reliable!
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| Artem |  |
188.69.107.* | January 28, 2025 10:20 |
Very good exchange rate. Fast SiNGLE transaction — USDT to Privat UAH in ~20 minutes. Thanks a lot!
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| Mary |  |
185.13.202.* | January 20, 2025 13:34 |
According to the information available, the exchanger has no financial obligations to this user
Had a very disappointing experience. I tried multiple times to receive payments to different cards, but the service could not handle the process. I ended up losing money on commissions and wasted a lot of my time. The support team was unhelpful, and the issue was never resolved. This experience was extremely frustrating, and I cannot recommend this service.
| Fiatex admin | January 20, 2025 16:25 |
Hello Mary,
the payment did not go through to your card, we did everything possible to pay for your application, but unfortunately there are problems with your card
We returned USDT back to you according to the rules
the payment did not go through to your card, we did everything possible to pay for your application, but unfortunately there are problems with your card
We returned USDT back to you according to the rules
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| Eren | |
138.84.36.* | January 14, 2025 14:25 |
One of the best exchange!
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| Max |  |
37.1.195.* | January 10, 2025 07:59 |
Exchanged 6900 USDT to CNY via Alipay. The exchange was very fast. Thank you for the speed, the operator is always in touch. 10/10.
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| Eren | |
66.9.172.* | January 7, 2025 16:57 |
Fast transfer and easy to use.
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| Eren | |
66.9.172.* | December 30, 2024 18:09 |
Fast and smooth.
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| Samuel |  |
38.199.131.* | December 29, 2024 11:36 |
The exchanger helped me get things done quickly and the support was on call every step of the way. Thank you!
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| Andriy | |
81.163.126.* | December 10, 2024 11:30 |
Fast and good.
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| Eren | |
138.84.36.* | December 2, 2024 15:29 |
Excellent exchange, very recommended.
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| Larysa | |
46.150.88.* | November 25, 2024 16:38 |
Personal data was removed by the monitor's administration
According to the information available, the exchanger has no financial obligations to this user
I created a request for replenishment. I received a notification that my operation was completed. 900 USDT to MONO. 900 USDT left my account, there are no receipts on the bank card. Solve the problem of receipt of funds. My order number is ***
| Fiatex admin | November 25, 2024 17:12 |
Hello Larysa,
Good evening, your application was paid at the appointed time, we provided you with a receipt by email, please check our letter
Good evening, your application was paid at the appointed time, we provided you with a receipt by email, please check our letter
| Larysa | November 25, 2024 17:39 |
Ok, in that case I'm waiting for the funds to be credited to my account. After that I'll leave another comment.
| BestChange admin | November 26, 2024 14:41 |
Hello,
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
| Larysa | December 2, 2024 14:11 |
Thank you very much, the funds have arrived to the account, I apologize for not responding to the comment immediately. Thank you for the translation. I will continue to use your services, thank you for responding promptly then.
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| Eren | |
66.9.172.* | November 25, 2024 15:01 |
Best exchange!
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| Attila |  |
81.183.117.* | November 23, 2024 15:08 |
According to the information available, the exchanger has no financial obligations to this user
Hi,
1236 USDT (TRC20) -> 1254.54 PayPal USD
Today at 09:18 I sent it successfully to the TRC20 address provided by the site. But the money hasn't arrived in my PayPal account yet.
They said it would be a maximum of 48 hours.
I hope I get the money sooner than later. I haven't used Fiatex yet.
I found it through bestchange. I don't want to be disappointed.
1236 USDT (TRC20) -> 1254.54 PayPal USD
Today at 09:18 I sent it successfully to the TRC20 address provided by the site. But the money hasn't arrived in my PayPal account yet.
They said it would be a maximum of 48 hours.
I hope I get the money sooner than later. I haven't used Fiatex yet.
I found it through bestchange. I don't want to be disappointed.
| BestChange admin | November 23, 2024 15:11 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Fiatex admin | November 23, 2024 20:41 |
Hello Attila,
good evening
PayPal payment term is up to 48 hours, this is written on the main screen when creating an application
Your application is in progress, wait for the funds to arrive
good evening
PayPal payment term is up to 48 hours, this is written on the main screen when creating an application
Your application is in progress, wait for the funds to arrive
| Attila | November 23, 2024 20:47 |
Good evening Fiatex admin!
So, if I understand correctly, the PayPal is so slow?
So, if I understand correctly, the PayPal is so slow?
| Attila | November 24, 2024 20:19 |
I've been waiting for 36 hours! I have a bad feeling!
| Attila | November 24, 2024 21:47 |
They couldn't transfer it to PayPal, so they transferred it back to me in USDT.
I am very disappointed. I also lost 5 USDT and waited about 37 hours for nothing.
Anyone who asks for PayPal should think carefully.
I am very disappointed. I also lost 5 USDT and waited about 37 hours for nothing.
Anyone who asks for PayPal should think carefully.
| Attila | November 24, 2024 22:24 |
If you want to switch to PayPal, avoid this site!
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| Abolhassan Akbari |  |
79.101.81.* | November 20, 2024 07:42 |
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
I had a deeply disappointing experience with a crypto exchange that has raised serious concerns about their professionalism and adherence to fair practices. While the platform initially appeared reliable, my interaction with their Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures revealed significant issues.
AML and KYC Defined:
AML (Anti-Money Laundering): Refers to policies and procedures designed to prevent the misuse of financial systems for money laundering or financing terrorism.
KYC (Know Your Customer): A process through which financial platforms verify the identity, financial background, and transaction legitimacy of their users. This typically includes collecting ID documents, verifying employment details, and understanding the source of funds.
My Experience:
To comply with the platform’s AML and KYC requirements, I provided all the requested information, including:
My working details to demonstrate my professional background.
A copy of my identification documents to confirm my identity.
Full disclosure of the source of my income and source of cryptocurrency to establish a clear financial history.
Additionally, I paid the exchange 1,800 USDT to complete a transaction, trusting the platform to operate fairly. Despite meeting all their requirements and paying this significant amount, the platform arbitrarily decided to freeze my assets, offering no clear or reasonable justification.
Concerns Raised:
Lack of Transparency: The exchange has not provided any satisfactory explanation for freezing my funds.
Unprofessional Communication: My inquiries about the situation have been met with vague and unhelpful responses.
Financial Mismanagement: Even after complying with all their regulatory requirements and paying 1,800 USDT, they continue to withhold my funds under the guise of an "investigation."
Conclusion:
While AML and KYC are essential to maintain the integrity of financial platforms, their misuse to harass legitimate users is unacceptable. The exchange's actions, including freezing my funds without justification, demonstrate a lack of professionalism and fairness. I strongly urge potential users to reconsider using this platform, as their handling of assets and customer relations is highly unreliable and potentially exploitative.
AML and KYC Defined:
AML (Anti-Money Laundering): Refers to policies and procedures designed to prevent the misuse of financial systems for money laundering or financing terrorism.
KYC (Know Your Customer): A process through which financial platforms verify the identity, financial background, and transaction legitimacy of their users. This typically includes collecting ID documents, verifying employment details, and understanding the source of funds.
My Experience:
To comply with the platform’s AML and KYC requirements, I provided all the requested information, including:
My working details to demonstrate my professional background.
A copy of my identification documents to confirm my identity.
Full disclosure of the source of my income and source of cryptocurrency to establish a clear financial history.
Additionally, I paid the exchange 1,800 USDT to complete a transaction, trusting the platform to operate fairly. Despite meeting all their requirements and paying this significant amount, the platform arbitrarily decided to freeze my assets, offering no clear or reasonable justification.
Concerns Raised:
Lack of Transparency: The exchange has not provided any satisfactory explanation for freezing my funds.
Unprofessional Communication: My inquiries about the situation have been met with vague and unhelpful responses.
Financial Mismanagement: Even after complying with all their regulatory requirements and paying 1,800 USDT, they continue to withhold my funds under the guise of an "investigation."
Conclusion:
While AML and KYC are essential to maintain the integrity of financial platforms, their misuse to harass legitimate users is unacceptable. The exchange's actions, including freezing my funds without justification, demonstrate a lack of professionalism and fairness. I strongly urge potential users to reconsider using this platform, as their handling of assets and customer relations is highly unreliable and potentially exploitative.
| Fiatex admin | November 20, 2024 09:25 |
Hello Abolhassan Akbari,
Thank you for your message. We understand your concerns and would like to clarify the details of this situation once again.
According to the requirements of financial monitoring (AML), we are obliged to follow standard procedures to verify and block transactions if they fall under the established criteria. Our team informed you about the need to go through the AML verification procedure in order to unblock the funds and continue the transaction. However, if you are not satisfied with the continuation of the exchange, a refund to your crypto wallet is also possible after completing the AML verification.
Please note that before creating an application, you personally confirmed your agreement with the exchange rules and AML&KYC.
Best regards,
Fiatex Administrator
Thank you for your message. We understand your concerns and would like to clarify the details of this situation once again.
According to the requirements of financial monitoring (AML), we are obliged to follow standard procedures to verify and block transactions if they fall under the established criteria. Our team informed you about the need to go through the AML verification procedure in order to unblock the funds and continue the transaction. However, if you are not satisfied with the continuation of the exchange, a refund to your crypto wallet is also possible after completing the AML verification.
Please note that before creating an application, you personally confirmed your agreement with the exchange rules and AML&KYC.
Best regards,
Fiatex Administrator
| BestChange admin | November 20, 2024 11:21 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
The results of the check can be found at the link: https://bc.to/1B1XJn
Verification times may vary and depend on many factors. Since you have already provided the requested information, please wait for a response from the exchange office.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.
The results of the check can be found at the link: https://bc.to/1B1XJn
Verification times may vary and depend on many factors. Since you have already provided the requested information, please wait for a response from the exchange office.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
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| MaksF |  |
178.220.162.* | November 19, 2024 19:02 |
The usdt-alipay operation was fast, I recommend the exchanger!
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| Eren | |
66.9.172.* | November 19, 2024 11:00 |
Very reliable exchange!
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| Andrei |  |
175.101.106.* | November 13, 2024 09:03 |
Every time I make an exchange, everything goes smoothly and without questions. I recommend it to everyone who is looking for a simple and reliable service!
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