|Exchange rates:||51||Advanced Cash TS:||—|
|Reserve:||$2 345 514||Perfect Money TS:||2176.60|
|Age:||14 years 8 months||WebMoney BL:||—|
|On BestChange:||1 years 10 months||MyWOT rating:||3.0|
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Use this type of feedback only if get no money from the EvoGates exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.
Make sure that you specify the exchange order number in this case – it will help the EvoGates administration solve the problem faster.
If you just do not like the service at EvoGates and you want to share your opinion – select thefeedback type.
What makes me angry is post office feedback address (eric, 248 zhaohua road changning district, shanghai, china)does not exist, no anybody in this address. The post office just hold the iterm.
I only have the kyc documentation hard copy now, the original kyc documentation was hold in shanghai post office.
I wrote a mail to evogate and they say maybe the address change, but still now they did'n t give me available address.
Are you cheating customers?
address is available. Still waiting required docs.
2 Day ago, i ask the shanghai post office to resend the package,the postman are resend package on 08,03-2020 and say that nobody in this address, they can't put the packages on the floor and walk away ,the post offcie said that no more packages will be sent except have new available address.
Here is the packages info:
your item was not delivred successfully(shanghaishi changning) at 2020-08-03 11:33:28
reasons for unsuccessful delivery:addressee cannot belocated
timing site status
2020-07-22 16:33:00 us838359998 posting
2020-07-24 19:38:00 united states of america usussfoa arrival at sorting center
2020-07-24 19:39:00 united states of america usussfoa despatch from sorting center
2020-07-30 05:09:59 shanghaishi 20000073 despatch from sorting center
2020-07-30 07:00:35 shanghaishi changning arrival at sorting center
2020-07-30 08:30:43 shanghaishi changning delivery arranged
2020-07-30 12:38:53 shanghaishi changning attempted delivery
2020-07-30 12:59:40 shanghaishi changning delivery arranged
2020-07-30 13:00:02 shanghaishi changning attempted delivery
2020-08-03 08:53:12 shanghaishi changning delivery arranged
2020-08-03 11:33:28 shanghaishi changning attempted delivery
write this with angrily,just want to know, does the address (eric, 248 zhaohua road changning district, shanghai, china) :
1. It does nobody was here just have the mailbox in that address?
2. If anybody was here, what's the available time to send the package? or provide phone number?
3.If you really want my kyc document, can you provide the new available address also with the phone number?
What makes me angry is Post Office Feedback Address (Eric, 248 Zhaohua Road Changning District, Shanghai, China)does not exist, no anybody in this address. the Post Office just hold the iterm.
I only have the KYC documentation hard copy now, the original KYC documentation was hold in Shanghai Post Office.
i wrote mail to evogate and they say maybe the address change, but still now they did'n t give me available address.
Are you cheating customers?
cause the Covid-19 Virus i just notarized the kyc documents and send it to firstname.lastname@example.org,
but no response for now
This was my fault for not thoroughly checking the amount, so I had assumed my BTC was lost. Very happy to say that their support team assisted me and released the funds to my Monero wallet. I opened an account with them and will keep the amount to send next time in mind. Thanks, really great customer service.
Before exchange it says "automatic" but after payment confirmation it says:
"Payment confirm received. Payout will be processed as soon as possible. Thank you. "
Haven't recieved my funds yet.
Livechat does not answer.
Tried to contact telegram, no response.
i made an exchange...&
waiting for my payment for more than 30 minutes..
the process should be automatic as said but not i think, take too much time...No reply from support...
may u kindly check this order no - Order ID : SKU9628
but not still recive the monero fund back.
To Ethereum: 0.84097000
Processing Mode: Automatic
It's not automatic
they wrote its automatic
i sent them BTC and it shows my payment to them is paid.
but their payment to me in XMR is still pending, nothing was done automatic and support not answering on site although it says they are online. also not answering in telegram.
so in short- they got BTC, so far i got nothing
EvoGates exchange service's most popular directions for the last 30 days:
WU USD → Bitcoin (BTC) +100%
Bitcoin (BTC) → WU USD +100%