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evogates.com exchanger website screenshot

EvoGates exchanger

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Status: active EvoGates reviews: 0/42
Exchange rates: 51 Advanced Cash TS:
Reserve: $2 345 514 Perfect Money TS: 2176.60
Age: 14 years 8 months WebMoney BL:
On BestChange: 1 years 10 months MyWOT rating: 3.0
Country: Malaysia Forums:
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Use this type of feedback only if get no money from the EvoGates exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the EvoGates administration solve the problem faster.

If you just do not like the service at EvoGates and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Steven 85.211.144.* (August 10, 2020 | 15:29)
Excellent, Fast Service
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Leo 192.145.126.* (August 4, 2020 | 13:58)
I like this exchange for its transaction speed and usability. Keep up the good work, and I will come back to you again!
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Want 185.220.101.* (August 4, 2020 | 06:51)
I try to exchange 5 btc to xmr in 3 month ago, the transfer is hold, need kyc document, as your request i send express package with the big risk of infection virus.

What makes me angry is post office feedback address (eric, 248 zhaohua road changning district, shanghai, china)does not exist, no anybody in this address. The post office just hold the iterm.

I only have the kyc documentation hard copy now, the original kyc documentation was hold in shanghai post office.

I wrote a mail to evogate and they say maybe the address change, but still now they did'n t give me available address.

Are you cheating customers?

=====================

hello, want!

address is available. Still waiting required docs.

Thank you.

=====================

2 Day ago, i ask the shanghai post office to resend the package,the postman are resend package on 08,03-2020 and say that nobody in this address, they can't put the packages on the floor and walk away ,the post offcie said that no more packages will be sent except have new available address.

Here is the packages info:

your item was not delivred successfully(shanghaishi changning) at 2020-08-03 11:33:28
reasons for unsuccessful delivery:addressee cannot belocated
timing site status
2020-07-22 16:33:00 us838359998 posting
2020-07-24 19:38:00 united states of america usussfoa arrival at sorting center
2020-07-24 19:39:00 united states of america usussfoa despatch from sorting center
2020-07-30 05:09:59 shanghaishi 20000073 despatch from sorting center
2020-07-30 07:00:35 shanghaishi changning arrival at sorting center
2020-07-30 08:30:43 shanghaishi changning delivery arranged
2020-07-30 12:38:53 shanghaishi changning attempted delivery
2020-07-30 12:59:40 shanghaishi changning delivery arranged
2020-07-30 13:00:02 shanghaishi changning attempted delivery
2020-08-03 08:53:12 shanghaishi changning delivery arranged
2020-08-03 11:33:28 shanghaishi changning attempted delivery

write this with angrily,just want to know, does the address (eric, 248 zhaohua road changning district, shanghai, china) :

1. It does nobody was here just have the mailbox in that address?
2. If anybody was here, what's the available time to send the package? or provide phone number?
3.If you really want my kyc document, can you provide the new available address also with the phone number?
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Admin EvoGates (August 4, 2020 | 11:39)
Hello, Want!

Send the details to our email and we will follow up there.

Thanks
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Nick 37.120.135.* (August 1, 2020 | 14:13)
A large number of coins and best rates for lots of pairs. Translations are not always lightning-fast, but in most cases, this is exactly so. Great job!
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Milton 60.50.227.* (August 1, 2020 | 13:59)
Very easy to use exchange. I bought BTC from you and will continue to do so.
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Want 144.217.108.* (August 1, 2020 | 12:09)
I try to exchange 5 btc to xmr in 3 month ago, the transfer is hold, need kyc document, as your request I Send express package with the big risk of infection virus.

What makes me angry is Post Office Feedback Address (Eric, 248 Zhaohua Road Changning District, Shanghai, China)does not exist, no anybody in this address. the Post Office just hold the iterm.

I only have the KYC documentation hard copy now, the original KYC documentation was hold in Shanghai Post Office.

i wrote mail to evogate and they say maybe the address change, but still now they did'n t give me available address.

Are you cheating customers?
Expand (1)
Admin EvoGates (August 1, 2020 | 12:23)
Hello, Want!

Address is available. Still waiting required docs.

Thank you.
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Hunter 178.132.14.* (July 31, 2020 | 20:30)
It was very fast.
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Joe 78.129.190.* (July 27, 2020 | 06:03)
Thank you for the professional tech support help with the swap. I will use the platform again!
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Want 104.244.76.* (July 26, 2020 | 17:23)
I try to exchange btc -> xmr 3 month ago, the transfer is hold, need kyc document,

cause the Covid-19 Virus i just notarized the kyc documents and send it to admin@evogates.com,

but no response for now
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Admin EvoGates (July 27, 2020 | 05:59)
Hello, Want!

Unfortunately, we haven't received the original documentation from you so far. Please note that it is a required step in a completion of the AML/KYC check. Please provide this info to us as soon as possible so we could verify your account.
Want (July 27, 2020 | 06:19)
I send the kyc document hardcopy to admin@evogates.com, the original documentation is on the way
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Justin 70.32.0.* (July 25, 2020 | 05:34)
Hit a snag with sending a little less than was requested (Evo's amount was rounded up) which resulted in a delay. I posted here after I had not heard back from support, but they responded to my Telegram message a few minutes ago and made things right.

This was my fault for not thoroughly checking the amount, so I had assumed my BTC was lost. Very happy to say that their support team assisted me and released the funds to my Monero wallet. I opened an account with them and will keep the amount to send next time in mind. Thanks, really great customer service.
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Markus 107.181.177.* (June 12, 2020 | 16:37)
Smooth one! Swapped XMR to ETH, the transaction took about 15 mins. No delays, no holds. I'd recommend this exchange.
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John 78.129.190.* (June 4, 2020 | 05:11)
Greatest exchange and fastest funds received instantly fully automatic and trusted will use it surely in future.
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User 149.172.111.* (June 3, 2020 | 01:20)
Tried to exchange XMR->BTC.
Before exchange it says "automatic" but after payment confirmation it says:
"Payment confirm received. Payout will be processed as soon as possible. Thank you. "
Haven't recieved my funds yet.
Livechat does not answer.
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Admin EvoGates (June 3, 2020 | 04:00)
Hello, dear customer!

Your order is delay cause of server maintenance.
Its out of our working hours to answer your livechat.
Everything is fixed, thanks
Claim cancelled
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Don 45.67.96.* (June 2, 2020 | 07:03)
I have not received my funds. exchanged 10eth to btc, it says "Payment confirm received. Payout will be processed as soon as possible. Thank you." but nothing for hours.
Tried to contact telegram, no response.
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Admin EvoGates (June 2, 2020 | 08:25)
Hello, Don!
we just start working, everything is fix, thanks
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Chris 174.255.128.* (May 16, 2020 | 01:53)
Best changer!!!
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Jami 177.54.148.* (May 12, 2020 | 05:11)
Order was completed very fast, received my money within 15 min. Great job and my regards :)
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MD Tarekuzzaman 202.134.9.* (May 12, 2020 | 01:01)
Hi..

i made an exchange...&
waiting for my payment for more than 30 minutes..
the process should be automatic as said but not i think, take too much time...No reply from support...

may u kindly check this order no - Order ID : SKU9628
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Admin EvoGates (May 12, 2020 | 04:41)
Hello, MD Tarekuzzaman!
The delay id due to wallet maintenance. Its already clear.
thanks
Claim cancelled
MD Tarekuzzaman (May 12, 2020 | 08:16)
OK,, solved thanks
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Usman Saeed 39.36.118.* (May 8, 2020 | 00:57)
Thank for live support my exchange fix in minutes thank you evogates
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Chris Steger 99.203.154.* (May 4, 2020 | 19:49)
These guys are the best in the game. I have had nothing but great experiences. Donít go anywhere else, they fixed a manual issue for me today with lightning speed.
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Eden 78.129.190.* (April 28, 2020 | 19:37)
The support is competent and responds instantly. And the courses here are probably one of the best. I recommend it to everyone, the best exchanger I used.
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Rita 103.216.196.* (April 27, 2020 | 08:14)
Quickly, efficiently, the rate is good. This is not the first time I've been using it.
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Tant 185.220.101.* (April 27, 2020 | 05:49)
I sent less than 5 btc 12 hours ago, the order state is: Your order for Monero has been completed.

but not still recive the monero fund back.
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Admin EvoGates (April 27, 2020 | 06:14)
Hello, Tant!
As per discussed, the wallet rejected the transfer as suspicious activity detected.
Please send over the KYC documents, regards.
Tant (April 27, 2020 | 16:48)
What kind KYC document need? please give me more information.
Tant (June 17, 2020 | 12:13)
2month past, they still send my coin back, watch out.
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Miki 37.120.135.* (April 20, 2020 | 16:00)
Very reliable, secure transactions. I recommend it
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PaulGan 212.103.49.* (April 20, 2020 | 15:49)
Thank you for the quick exchange and good rate!You are the best exchange service.
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Billy 176.10.104.* (April 19, 2020 | 00:35)
Stuck at pending payment, they received my bitcoin but i haven't received any monero yet
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Admin EvoGates (April 19, 2020 | 07:20)
Hello, Billy!
Caused u gave wrong monero address with monero: prefix.
You dont need to include that, its fixed, thanks.
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Ant 185.236.201.* (March 17, 2020 | 20:01)
I did not expect such a speed! xmr to btc, auto mode , less than 15 min
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Ali 2.191.67.* (March 16, 2020 | 00:28)
Hi please check my order
Dogecoin: 62000.00000000
To Ethereum: 0.84097000
Status:
PENDING PAYMENT
Processing Mode: Automatic
It's not automatic
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Admin EvoGates (March 16, 2020 | 05:55)
Hello, Ali!
Due to wallet issue we have to manual process this. Already clear, thanks..

https://etherscan.io/tx/0xa370054a91a83a278b90a2ff9f3a754920b4ba62e4011bd36cec37b471c0d459
Claim cancelled
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Joe 37.120.223.* (March 12, 2020 | 08:46)
Good & fast service. Great interface
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J 185.92.25.* (March 11, 2020 | 23:44)
BTC to XMR

they wrote its automatic

i sent them BTC and it shows my payment to them is paid.

but their payment to me in XMR is still pending, nothing was done automatic and support not answering on site although it says they are online. also not answering in telegram.

so in short- they got BTC, so far i got nothing
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Admin EvoGates (March 12, 2020 | 01:58)
Hello, J!
your order have some technical issue that needs to be manually process.
Its already funded, thanks.
Claim cancelled
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Mic 92.38.148.* (March 5, 2020 | 13:16)
Another perfect exchange. Low fees and instant. thnks
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2 pages: 12

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