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470
Updated:
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evogates.com exchanger website screenshot

EvoGates exchanger

Please note that this exchanger was delisted from the monitor on August 20, 2021. Currently, we cannot advise using EvoGates to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
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Status: disabled Reviews: 103
Age: 15 years 8 months (on 20.08.2021) Financial claims: 315
On BestChange: Exchange rates:
Country:
Malaysia
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When creating a financial claim, please make sure that the exchange regulations specified on the website EvoGates have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the EvoGates administrator resolve the problem more quickly.

If you didn't like the EvoGates's service and want to write about it, use the Comment review type.

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Add a comment:
Niko 78.129.190.* March 13, 2021 03:31
The first time I made an exchange on this service, I was satisfied. Fast exchange and favorable exchange rate. Recommend to all.
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Andy 43.245.161.* March 13, 2021 02:30
Very quick exchange system really impressive.
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Tiburon 185.62.36.* March 13, 2021 01:28
Guys do not change here, they cheat with the rate, changed 0.34462 bitcoins for monero, 88 coins came out, and I received 85 here is the correspondence with the support:
ID : SKU21748 hello i paid 0.34462 bitcoins and got only 85 coins why did this happen?
Hi.
Its listed when you exchange right?
indicated during the exchange was 0.34462 and this is at least 87 coins
The rate will be recalculated if after 15 mins late confirmation ?
at the time of the withdrawal of 0.34462 bitcoins, I should have received 88 coins and received only 85
Cannot be increase if you get lower. The price was lower.
During the late confirmation after 15 mins
so will you return these 3 coins to me? or did you deceive me?
It process according to the rules. Why you call this a deceived. The rate changes during late confirmation.
You should have read before you exchanged
but why has it changed so much even now at this rate it is 87 coins and then it was 88 the rate did not change so much!
There might be a sudden dip or so. Caused the btc fluctuates alot recently. Guess 1% is not that much.
but that was not you cheated with the course! it's almost 500 us dollars
We didn't. It's automated process. So it follow the market. Guess the 1% of dip should be reasonable. Hope you understand.
OK, I'll write a negative review about you!
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EvoGates admin March 13, 2021 02:19
Hello, Tiburon!
As we said your transfer is late over 15 mins. That's why it will be recalculated.
Hope you understand. Regards
Claim solved
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Khel 103.77.233.* March 2, 2021 21:43
Successful transaction was done today. Fast, high-quality currency exchanger. Thank you for instant service
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Paul 136.243.198.* March 2, 2021 20:36
Not recommended for the following reason:
1) After they confirmed that they received my BTC payment, their page showed me a guaranteed amount of XMR I would receive (after deduction of network fee). But what I finally received was 2.3% less than that ammount guaranteed after payment!

2) They have a live chat on their page. That says "online" followed by "We are live and ready to chat with you now. Say something to start a live chat.". But when you write them it says they are busy. And when you read further then they say that they have no working hour. So they are neither busy nor onlone. Why they not say "offline" when they are offline, so the customer doe not write in the chat window for nothing.

Summary: In best case a lot of information acrobatics with a lot of missleading information and in worst case... well, that i leave up to the reader's imagination.

PS: To keep it fair, I sent a complaint with a screenshot of the payment confoirmation and the guaranteed amount to their support. Let's see what happens
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EvoGates admin March 2, 2021 21:23
Hello, Paul!
As stated at the order the rate will be recalculated after 15 mins late confirmation from your transfer.
Sorry for any inconvenienced caused. We did provide very competitive rate anyway.

Have a nice day.
Paul March 2, 2021 21:56
I can only repeat my warning. They are neither customer orientated nor professional. Here in the repsonse they write nice and formal. The E-mail to me look a bit different (but with the same content). They are window dressers. They promise of the exchange rate was AFTER they confirmed that they have received my payment.
Well it was a small test order only. I do want anything back and did not lose a fortune. But this "company" faild in terms of exchange rate, service and professionalism.

So if you want to use it just make a small test first and also test the support before making a larger order. So you know what you can expect if something really goes wrong.

Roma locuta causa finita!
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Tom 77.190.40.* February 23, 2021 15:00
Bit of a hassle from my side as my initial tx got stuck for four days and after all that dely their script seemed somewhat stuck, too.
Mailed admin and instantly got exchange.
No problem even when there are -technical, actually- problems.
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Tom February 27, 2021 13:42
Did three exchanges with them up to now and can absolutely recommend. Honest, fair priced and great support that will reply immediately.
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Steven 79.75.0.* February 19, 2021 17:02
Excellent, Fast Service
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Mihel 89.249.73.* February 18, 2021 21:52
The exchange is instant, very convenient and profitable.
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Felix 93.190.95.* January 31, 2021 07:21
I had a problem with an order.
The coins didn't arrive at first.
After communicating with support, the problem was finally resolved.
Unfortunately, I made a little minus because of the fluctuating course change.
Nevertheless, the problem was mine, so I'm satisfied with evogates.com
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Forky 194.59.249.* January 17, 2021 01:31
The exchange is soo fast and smooth i will give you 10/10 keep it up good work thanks
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Beef19 193.9.112.* January 17, 2021 01:19
A very fast exchange with the best rate. they provide the best services. THANKS
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Jenny 78.129.190.* January 12, 2021 13:50
The entire functionality of the exchange works well, technical support responds quickly. Nice rate and speed exchange
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Paul 89.38.224.* January 12, 2021 08:29
They are really damn slow , in their exchange and when exchange it for you, you loose value because of the flunctuation, not the first time this has happened to my order and not the 2nd time......

they are manual and slow to ffufill orders by at least 3-5 hrs
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EvoGates admin January 12, 2021 13:45
Hello, Paul!
The system can't log the order since you send different amount. Therefore we have to manually fix it for you.
As you see the prices fluctuates a lot recently. Therefore the rate will be recalculated after 15 mins confirmation time. We still provide very competitive rate.

Sorry for the inconvenience caused. Have a nice day.
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Ant 188.241.83.* January 11, 2021 10:18
Very good rate and fast. Thanks
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Tim Waider 93.170.65.* January 11, 2021 09:13
Dont reccomend , was exchange tron to bitcoin at first amount to receive was 0.01453000, in the fact i received 0.01438600, Order ID : SKU18349, chrged more fee
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BestChange admin January 11, 2021 09:16
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
EvoGates admin January 11, 2021 09:41
Hello, Tim Waider!
As you see the prices fluctuates alot recently. Therefore the rate will be recalculated after 15 mins confirmation time. We still provide very competitive rate.

Sorry for the inconvenience caused. Have a nice day.
Claim solved
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Rosa 82.103.130.* December 27, 2020 14:48
I swapped USDT20 to BTC quickly and in a short time. Excellent result. I am satisfied.
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Vant 193.34.232.* December 11, 2020 01:48
Good exchanger! Everything is fast and honest!! Thanks!
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User 216.45.53.* November 24, 2020 08:00
Good rates, support is helpful and quick. Thanks
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Sorben 178.162.214.* November 19, 2020 10:22
Convenient and fast service!
I swapped XMR to BTC and everything was lightning fast! Thanks
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Dj 92.38.148.* November 7, 2020 23:05
I messed up my order and they fixed it the same day. Fantastic!!
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Mia 77.243.187.* October 21, 2020 14:02
I made two BTC to XMR swaps, and in both cases, everything went quickly and smoothly.
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Andris 46.19.141.* October 20, 2020 21:03
Scamed :/ how can i get my money back?
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EvoGates admin October 21, 2020 00:39
Hello, Andris!
you did not send the exact amount.
The system cannot log your order, contact us to solve this ASAP.
Regards
Claim solved
Andris October 21, 2020 17:47
Can you return the money to the same address?
Andris October 21, 2020 17:47
Sender*
EvoGates admin October 22, 2020 02:46
Andris,
We did email you. Contact us to solve this ASAP.
Not here...
Claim renewed
EvoGates admin October 22, 2020 02:46
We still waiting.
Regards.
Claim solved
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Steven 85.211.150.* October 19, 2020 17:56
Excellent, Fast Service
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Tri 83.79.44.* October 12, 2020 23:41
I lost my temper because I thought about a scam but I was wrong. Contacted support and they are really kind and FAST. Very convenient. I'll be back, thank you a lot!
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Hana 92.223.85.* September 29, 2020 00:11
Very good exchanger, orders are quickly served and the service of assistance spontaneous.
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Marty 103.216.196.* September 13, 2020 01:53
Excellent service, I use it at any time of the day and everything is clearly and efficiently well done guys, I recommend it to everyone
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Willy 5.188.92.* September 11, 2020 00:05
Very convenient service, I travel and often use. Everything is always clear and prompt.
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Farol 185.93.3.* September 10, 2020 00:31
Great exchange. Very convenience of the client when using it.
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Kit17 84.247.48.* September 9, 2020 02:33
Transactions were very fast, and live tech support really helped me out.
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Cleanstar 102.89.1.* September 8, 2020 21:52
My order is already 1 confirmation but still no Eth has been sent yet, still waiting for their update, order id- SKU13691
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EvoGates admin September 9, 2020 02:19
Hello, Cleanstar!
Its already funded. It need like 10 mins to see it,
thanks.
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4 pages: 4321

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