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CryptoXchange exchanger
Go to the CryptoXchange site
Information from the exchanger administration
CryptoXchange is a fast and reliable exchange service. We work with all popular currencies: EUR, USD, GBP, BTC, ETH, USDT, USDC etc. 50+ supported cryptocurrencies. 250000+ successful exchanges. Lightning fast and competent technical support!
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| Status: | active | Reviews: | 297 | ||
| Age: | 5 years 9 months | Financial claims: | 010 | ||
| On BestChange: | 4 years 7 months | Exchange rates: | 5 331 | ||
| Country: |  |
Reserve: | $278 469 215 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website CryptoXchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the CryptoXchange administrator resolve the problem more quickly. If you didn't like the CryptoXchange's service and want to write about it, use the Comment review type. |
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Add a comment:
| Maksim |  |
90.156.231.* | November 6, 2025 11:02 |
I exchanged rub -> eth. good and fast! Recommended!
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| Nikita |  |
223.118.50.* | November 1, 2025 06:24 |
I exchanged USDT to Chinese Yuan on WeChat for the first time. The polite manager assisted me with the transaction. Everything went smoothly and quickly. Highly recommended!
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| Dolina Chudnaya |  |
5.180.145.* | October 28, 2025 22:14 |
Tsvet solnca zolotovo & perevod laitovo!
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| Vic |  |
193.62.179.* | October 28, 2025 14:00 |
Thank you! It’s pleasure to work with this site, safe and fast transactions with it. Able to exchange relatively small amounts unlike other exchanges which have higher minimum amounts. I highly recommend it!
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| Denis |  |
77.246.110.* | October 27, 2025 17:06 |
Everything was fine. Support team answers all my questions quick and professionally.
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| Valera | |
185.77.216.* | October 27, 2025 14:22 |
Believe it worked!
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| Sergey |  |
217.61.226.* | October 25, 2025 12:36 |
Great service! Fast exchange, excellent support, everything on time.
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| Kos |  |
31.214.138.* | October 22, 2025 14:17 |
Very quick exchange from usdc to pln.
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| Viktoriia |  |
104.135.186.* | October 22, 2025 14:12 |
I wanted to express my sincere gratitude to the CryptoXchange support team for their incredibly efficient response to my request. I needed to transfer funds from my Sberbank account to a Euro bank card, and I encountered some difficulties with my Russian bank. The support team was instrumental in helping me resolve the issue quickly and successfully complete the transfer. The money arrived in my account within 30 minutes, which was fantastic. I wholeheartedly recommend their service and will definitely use them for future transfers.
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| Anna |  |
5.49.35.* | October 21, 2025 18:45 |
According to the information available, the exchanger has no financial obligations to this user
I didn't receive instructions in the chat and the order was automatically deleted.
| BestChange admin | October 22, 2025 10:26 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| CryptoXchange admin | October 22, 2025 10:52 |
Hello Anna,
There was a large influx of applications. We didn't have time to provide you with the details. We are now ready to accept and process your application.
There was a large influx of applications. We didn't have time to provide you with the details. We are now ready to accept and process your application.
CommentRemove
| Vladimir |  |
195.16.73.* | October 12, 2025 11:43 |
The bank blocked my card and accounts after I exchanged Cardano for rubles. I had to hire a lawyer, but he couldn't help. I think the sender was a scammer. After 3 months of dealing with the bank, I was left with no money, no cryptocurrency, and no bank.
| CryptoXchange admin | October 12, 2025 13:50 |
Hello Vladimir,
We're very sorry you've been blocked. But in order for us to help you, we need a clear request or response from the bank explaining the reason your account was blocked. It states specifically that our transfer was the reason your account was blocked. You need to visit a branch and request this information.
We're very sorry you've been blocked. But in order for us to help you, we need a clear request or response from the bank explaining the reason your account was blocked. It states specifically that our transfer was the reason your account was blocked. You need to visit a branch and request this information.
| CryptoXchange admin | October 14, 2025 20:36 |
Vladimir,
Claim solved
| Vladimir | October 16, 2025 07:43 |
It took some time to obtain the official request from the bank. I have already sent the documents to your website.
Claim renewed
| CryptoXchange admin | October 16, 2025 08:02 |
Vladimir, You sent us an independent expert's report, not an official one. Please provide us with a bank statement stating the reason your account was blocked. It should show that our transaction was the reason your account was blocked. You may have multiple accounts with the bank. Why was your bank app blocked?
| Vladimir | October 16, 2025 08:25 |
Thank you for your quick response. I will try to get a more detailed explanation for the block from the bank and will send it to you immediately.
| CryptoXchange admin | October 16, 2025 08:37 |
Vladimir, We'll be waiting for your information. For now, please delete your financial claim, as there's no proof we didn't pay you or created problems. We're always available and ready to help.
| Vladimir | October 16, 2025 08:57 |
The financial claim was filed based on concrete evidence of a transaction issue. I will not be able to withdraw it until the matter is formally resolved. I am awaiting a detailed report from the bank to move forward with resolving this issue and to provide you with proof that this transaction is indeed linked to you.
| CryptoXchange admin | October 16, 2025 09:16 |
You haven't provided us with any concrete evidence, other than the blocked personal account. You clearly sent us the information that we paid you. Therefore, you can't file a financial claim. Until you provide clear bank statements, you can contact our support team; we're available and ready to assist you. If we're the ones who caused your account to be blocked, we'll provide full cooperation and assistance in resolving the issue.
| CryptoXchange admin | October 16, 2025 09:23 |
You're making an unfounded financial claim against us, but we've already paid you. You can contact us through support.
Claim solved
| Vladimir | October 16, 2025 10:31 |
Could you please provide more details on what specific bank statement is needed and where to send it?
CommentRemove
| Anna |  |
95.90.237.* | October 14, 2025 06:34 |
Under review by the monitor's administration
The order was cancelled. I never received instructions for the payment and didn't hear back from the support.
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| Fabio | |
81.28.9.* | October 12, 2025 13:16 |
As usual very affordable and fast. Thank you!
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| Daria | |
38.72.92.* | October 12, 2025 07:27 |
Very quick exchange from rub to euro.
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| Roman |  |
146.102.223.* | October 10, 2025 17:29 |
Issue has been fully resolved
According to the information available, the exchanger has no financial obligations to this user
Tried to use SOL to EUR, I've sent 10 sol and received 0 EUR, order still in progress. 40 minutes already I'm waiting for my money to come, and still nothing. Support replies once in 15 minutes, I would like to receive my money to be honest. But it feels like I will not receive them, so sad, help me, administration, please.
| BestChange admin | October 10, 2025 17:42 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| CryptoXchange admin | October 10, 2025 17:47 |
Hello Roman,
Good evening, dear customer. The operator is already in touch with you. We are doing everything possible.
Good evening, dear customer. The operator is already in touch with you. We are doing everything possible.
| Roman | October 10, 2025 18:27 |
Everything solved, thank you a lot, big love, will use it again probably.
THANK YOU!
THANK YOU!
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| Jonas | |
104.28.40.* | October 7, 2025 21:14 |
Aside from a mistake on my part, went very smoothly. Staff was helpful despite this, and remained professional.
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| Ksenia | |
85.145.251.* | October 7, 2025 19:23 |
All good, took quite long (about 3h) but all well received.
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| Mauro |  |
213.217.7.* | October 7, 2025 09:28 |
All good! The transaction went smoothly, it only took 20 minutes or so.
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| Jack | |
185.228.247.* | October 4, 2025 10:22 |
Under review by the monitor's administration
Exchange crypto to card EUR and dont receive money to my card.
| CryptoXchange admin | October 4, 2025 11:03 |
Hello Jack,
Hello. You can always contact our support team and we will resolve your issue. Our operator is currently in contact with you. We are working to resolve a technical issue.
Hello. You can always contact our support team and we will resolve your issue. Our operator is currently in contact with you. We are working to resolve a technical issue.
| CryptoXchange admin | October 6, 2025 20:15 |
Jack,
Claim solved
CommentRemove
| Vitaly | |
213.87.162.* | October 4, 2025 07:07 |
The crypto was transferred very quickly. Thank you!
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| Maria | |
128.14.56.* | October 3, 2025 16:50 |
Good service, fast. I sent and received money immediately.
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| Maria | |
37.61.218.* | October 1, 2025 14:35 |
Good rates and communication from support, all convenient, 5*
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| Vladimir |  |
37.63.17.* | October 1, 2025 14:27 |
A good exchanger. Everything is great.
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| Ilya | |
94.158.191.* | September 21, 2025 16:51 |
I withdrew 50,000 rubles through this exchange using the option to deposit cash via a Tinkoff ATM. Everything went smoothly. I recommend it.
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| Andrey | |
87.249.132.* | September 19, 2025 18:06 |
Good rates and communication from support, all convenient, 5*
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| George |  |
147.45.42.* | September 16, 2025 16:41 |
According to the information available, the exchanger has no financial obligations to this user
Unfortunately after 4 to 5 hours of waiting for a payment link I ended the day with having one automatically deleted transaction and a second transaction that I could not progress yet again. This was a EUR to RUB transfer between WISE to CryptoXchange.
The Operator told me that there were problems with WISE today. I had a similar problem yesterday with Coins. Black and that transfer failed due to me wanting to sell GBP to RUB — same bank.
May be WISE is the problem here?
The Operator told me that there were problems with WISE today. I had a similar problem yesterday with Coins. Black and that transfer failed due to me wanting to sell GBP to RUB — same bank.
May be WISE is the problem here?
| CryptoXchange admin | September 16, 2025 19:59 |
Hello George,
We tried to fulfill your request, but unfortunately it did not work after many attempts. Perhaps the issue really is with WISE.
We tried to fulfill your request, but unfortunately it did not work after many attempts. Perhaps the issue really is with WISE.
| George | September 17, 2025 08:49 |
Hello CrytoXchange,
Thank you for your reply. I appreciate your efforts to make the transfer work.
I will leave this post here for a short time as I hope to be able to report better news soon and I will.
I will attempt the transfer again to day and may be with another exchange to see if I can get a better understanding of the issues involved here.
George.
Thank you for your reply. I appreciate your efforts to make the transfer work.
I will leave this post here for a short time as I hope to be able to report better news soon and I will.
I will attempt the transfer again to day and may be with another exchange to see if I can get a better understanding of the issues involved here.
George.
| George | September 17, 2025 11:40 |
Hello CryptoXchange,
My order 135006 was deleted by CryptoXchange without notice.
You appear to be having a few problems. I am not sure whether this is with WISE or not.
I will continue to monitor the situation and try again in a few weeks time, but for the moment I cannot use this service.
George.
My order 135006 was deleted by CryptoXchange without notice.
You appear to be having a few problems. I am not sure whether this is with WISE or not.
I will continue to monitor the situation and try again in a few weeks time, but for the moment I cannot use this service.
George.
| CryptoXchange admin | September 17, 2025 11:56 |
George,
Good afternoon. This is really not our fault. It's WISE's fault. Please try another exchanger.
Good afternoon. This is really not our fault. It's WISE's fault. Please try another exchanger.
| CryptoXchange admin | September 17, 2025 12:00 |
You can also get more detailed information from our support team. Perhaps you have other payment systems you can use to send money to us? Our operators will be happy to help you with this information.
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| Anna |  |
188.81.191.* | September 14, 2025 14:08 |
Good exchanger, quickly passed the check and received the money.
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| Igor |  |
81.89.57.* | September 14, 2025 12:51 |
Perfect! 10 mins and I received money on my EUR cart. And what’s even more impressive is that the previous exchanger couldn’t even pay me.
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| Alex | |
45.152.183.* | September 14, 2025 06:10 |
A good exchanger.
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| Aa | |
172.226.162.* | September 10, 2025 21:22 |
Great platform! They helped me a lot and made an exception by transferring money 20 minutes before their closing time. Very grateful for that, thanks!
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