CryptoXchange exchanger
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Information from the exchanger administration
CryptoXchange is a fast and reliable exchange service. We work with all popular currencies: EUR, USD, GBP, BTC, ETH, USDT, USDC etc. 50+ supported cryptocurrencies. 250000+ successful exchanges. Lightning fast and competent technical support!
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| Status: | active | Reviews: | 297 | ||
| Age: | 5 years 9 months | Financial claims: | 010 | ||
| On BestChange: | 4 years 7 months | Exchange rates: | 5 331 | ||
| Country: | Reserve: | $278 469 215 | |||
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When creating a financial claim, please make sure that the exchange regulations specified on the website CryptoXchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the CryptoXchange administrator resolve the problem more quickly. If you didn't like the CryptoXchange's service and want to write about it, use the Comment review type. |
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| Order number: | |
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| Yevhenii | 149.74.20.* | May 27, 2024 10:20 |
fast transfer
thanks.
| Luka | 178.220.177.* | May 21, 2024 13:35 |
The whole transaction took close to 1 hour, for something that I usually get in 1-5 minutes.
It was for USDT TRC20 to Alipay CNY. There was no AML risk, so my TRC20 came to their wallet really fast.
After that, they needed about 15-20 minutes to send the transaction for the first time. They sent it from some account that was probably flagged by Alipay, since Alipay sent me a warning message (that I actually saw for the first time in my life) about an abnormality in the Alipay account of the payer, which may affect my account. I got a warning for this. I contacted them and they said to me that the Alipay account is flagged, but they couldn't give me more info.
After I sent a screenshot of that warning to CryptoXchange, they told me to wait and took about 10-15 minutes more to transfer the money from probably some other account. It was successful in the end.
But, a few things I need to say.
1. This was for sure not good for my Alipay account, to receive a warning like this, since in the future if I receive more of these warnings because of flagged Alipay accounts, they might close/terminate my account.
2. In the world of light-speed transactions, this is too much. I mean, USDT to Alipay CNY account takes at most 10 minutes. I targeted time for an agent to be available, so there were no delays, but still, this took much longer than I expected. And I say that from experience with other exchangers. I am testing several exchangers because I will need more transactions in the future, which will involve bigger amounts. I tried 4 exchangers before this one, and it never took more than 10 minutes for a full transfer. Kingex did it in 2 minutes, IChangeOne took literally 2-3 minutes and so on...
3. They ask for contacting agent on chat after payment, so they can proceed, which takes more time. Also, they ask for sending QR code on Alipay, which makes no sense. I already provided all account details when i placed my order. This is first time i got request like this, from all other exchangers there was no need for such a thing. This is not problem at all, i sended them QR code, but i just want to point this, because i dont see why they ask for that when there is already account number on order placed.
So, I cannot say that this was a bad transaction, because in the end, I received my money, I was not scammed or anything like that, but in the 21st century, especially in 2024, where everything is so fast, this is totally different than what I expected.
Maybe this is just in my case, but it’s an honest review.
I will not say anything wrong, since in the end the money is where it should be, but I will for sure use other exchangers before this for such transactions.
Thanks.
| M A Hasnat | 119.30.47.* | May 20, 2024 12:05 |
I am just received my money within 2 minutes.
Highly recommended.
| Danila | 91.151.136.* | May 16, 2024 14:54 |
| Panayot | 78.83.107.* | May 13, 2024 15:08 |
| Matteo | 185.157.162.* | May 13, 2024 08:14 |
| Mandeep | 114.31.141.* | May 9, 2024 14:45 |
| Solih Ikhsan | 213.166.83.* | April 20, 2024 20:15 |
service very fast!
| Alexandr | 2.135.186.* | April 18, 2024 16:46 |
| Abdallah | 41.40.21.* | April 14, 2024 15:22 |
| Abdallah | April 14, 2024 15:38 |
| CryptoXchange admin | April 14, 2024 17:19 |
Your order has been successfully completed
| BestChange admin | April 14, 2024 17:31 |
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.
Sincerely, administration of the BestChange exchanger monitor.
| Abdallah | April 14, 2024 17:49 |
| Jim Adora | 45.86.201.* | April 5, 2024 06:03 |
| Mehedi Hassan | 103.157.237.* | April 2, 2024 18:10 |
| Andrey | 37.110.190.* | March 7, 2024 13:42 |
| Ankit singh rawat | 103.47.14.* | March 3, 2024 10:22 |
thank you.
| Konstantin | 107.122.81.* | February 26, 2024 14:32 |
| CryptoXchange admin | February 26, 2024 15:06 |
You did not specify the name of the bank in the order. After you provided us with the information your order was completed.
| Konstantin | February 26, 2024 15:50 |
| Peykam Dev | 61.74.153.* | January 30, 2024 08:27 |
| Anastasia | 151.80.56.* | December 6, 2023 16:07 |
Till now I have no money on card and no usdt on my wallet
Exchanger answered that sender is joking about them and they are solving this problem
Already sent them video from my online bank where they saw that no money from them
So till now i dont have money on card and dont have money on wallet
Dont use this exchanger.
| BestChange admin | December 11, 2023 19:04 |
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| CryptoXchange admin | December 12, 2023 06:31 |
The transfer was successfully completed immediately after the order was paid for. We have provided you with a receipt, bank statement and video from the bank application. The transaction was successful. The thing is that you actually made a transfer to a third party's card, not your own. Therefore, this third party is trying to scam you and misappropriate your funds. The video you sent was recorded before you created the order and we made the payment. The third party refuses to provide you with an up-to-date account statement.
| Asante | 118.102.74.* | November 6, 2023 07:01 |
| Àlina | 37.212.10.* | September 16, 2023 10:28 |
| Mikhail Pivovar | 174.94.31.* | August 31, 2023 16:12 |
| Mikhail | 174.94.31.* | August 4, 2023 14:18 |
| Aleksi | 51.159.211.* | July 28, 2023 08:57 |
| Anton | 128.90.20.* | July 24, 2023 09:45 |
| BestChange admin | July 24, 2023 13:53 |
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| CryptoXchange admin | July 24, 2023 14:07 |
The AML risk level of the BTC you sent is 72.6% (High Risk Level) It is for this reason that you need to undergo additional identity verification. This is a standard KYC procedure according to FATF standards. In order to combat money laundering and terrorist financing, all exchangers on BestChange perform AML checks on transactions received from customers. In addition, before creating the order, you were additionally notified about it and confirmed your consent with a check mark, without consent the order would simply not have been created.
| BestChange admin | July 25, 2023 07:47 |
Please, communicate about the exchange on the ground of this order here, duplication of reviews are prohhibited on the monitor.
We hope for your understanding.
Best regards, BestChange administration.
| Anton | July 26, 2023 14:02 |
| Anton | July 26, 2023 14:03 |
| BestChange admin | July 26, 2023 15:44 |
Please stop duplicating reviews and conduct a dialogue in the thread of this review. Otherwise, we will be forced to restrict your ability to leave feedback and comments on the monitoring site.
Best regards, BestChange administration.
| Payam Moradi | 149.50.211.* | June 21, 2023 12:35 |
CryptoXchange is so fast and convenient.
That is great exchange.
Great service and super support.
| Giuseppe Mannino | 85.190.232.* | June 20, 2023 08:07 |
| Ori | 89.238.176.* | June 3, 2023 12:09 |
| User | 89.238.176.* | May 29, 2023 07:12 |
best rates
worked
| Alex | 87.205.39.* | April 24, 2023 06:35 |
| Tariq | 37.214.29.* | April 10, 2023 14:50 |
| Viktor | 62.69.224.* | March 29, 2023 09:53 |
CryptoXchange exchanger's most popular directions for the last 30 days:
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