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Exchange rates:
1067421
Exchangers:
474
Updated:
15:53:43
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CryptoXchange exchanger

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Status: active Reviews: 297
Age: 5 years 9 months Financial claims: 010
On BestChange: 4 years 7 months Exchange rates: 5 331
Country:
Russia
Reserve: $278 469 215
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When creating a financial claim, please make sure that the exchange regulations specified on the website CryptoXchange have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the CryptoXchange administrator resolve the problem more quickly.

If you didn't like the CryptoXchange's service and want to write about it, use the Comment review type.

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Add a comment:
Yevhenii 149.74.20.* May 27, 2024 10:20
Usdt-cny (wechat)
fast transfer
thanks.
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Luka 178.220.177.* May 21, 2024 13:35
Honestly, I am not completely satisfied. I must say that in the end, I received my money, but here is the thing.

The whole transaction took close to 1 hour, for something that I usually get in 1-5 minutes.

It was for USDT TRC20 to Alipay CNY. There was no AML risk, so my TRC20 came to their wallet really fast.

After that, they needed about 15-20 minutes to send the transaction for the first time. They sent it from some account that was probably flagged by Alipay, since Alipay sent me a warning message (that I actually saw for the first time in my life) about an abnormality in the Alipay account of the payer, which may affect my account. I got a warning for this. I contacted them and they said to me that the Alipay account is flagged, but they couldn't give me more info.

After I sent a screenshot of that warning to CryptoXchange, they told me to wait and took about 10-15 minutes more to transfer the money from probably some other account. It was successful in the end.

But, a few things I need to say.

1. This was for sure not good for my Alipay account, to receive a warning like this, since in the future if I receive more of these warnings because of flagged Alipay accounts, they might close/terminate my account.

2. In the world of light-speed transactions, this is too much. I mean, USDT to Alipay CNY account takes at most 10 minutes. I targeted time for an agent to be available, so there were no delays, but still, this took much longer than I expected. And I say that from experience with other exchangers. I am testing several exchangers because I will need more transactions in the future, which will involve bigger amounts. I tried 4 exchangers before this one, and it never took more than 10 minutes for a full transfer. Kingex did it in 2 minutes, IChangeOne took literally 2-3 minutes and so on...

3. They ask for contacting agent on chat after payment, so they can proceed, which takes more time. Also, they ask for sending QR code on Alipay, which makes no sense. I already provided all account details when i placed my order. This is first time i got request like this, from all other exchangers there was no need for such a thing. This is not problem at all, i sended them QR code, but i just want to point this, because i dont see why they ask for that when there is already account number on order placed.

So, I cannot say that this was a bad transaction, because in the end, I received my money, I was not scammed or anything like that, but in the 21st century, especially in 2024, where everything is so fast, this is totally different than what I expected.

Maybe this is just in my case, but it’s an honest review.

I will not say anything wrong, since in the end the money is where it should be, but I will for sure use other exchangers before this for such transactions.

Thanks.
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M A Hasnat 119.30.47.* May 20, 2024 12:05
Very fast & reliable exchange service provider.
I am just received my money within 2 minutes.
Highly recommended.
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Danila 91.151.136.* May 16, 2024 14:54
The support is top, the money is there, the course is fire. Thank you!
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Panayot 78.83.107.* May 13, 2024 15:08
Very fast exchange. Excellent service. I recommend!
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Matteo 185.157.162.* May 13, 2024 08:14
I often apply for an exchange from Tether to Alipay and it is completed in a short time. Fast and honest service. Thank you.
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Mandeep 114.31.141.* May 9, 2024 14:45
Very. Very good experience. Support team is also good.
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Solih Ikhsan 213.166.83.* April 20, 2024 20:15
Very many thank you!
service very fast!
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Alexandr 2.135.186.* April 18, 2024 16:46
Fast response from support. Would recommend.
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Abdallah 41.40.21.* April 14, 2024 15:22
From usdt to perfect, orderd small amount 1 usd and it says automatic but it is too late more than 20 mins and i didn't receive anything, wasted my time, never again.
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Abdallah April 14, 2024 15:38
There is no AML risk level of usdt I sent, also the amount is 1 usd only, so there is no point of what happened.
CryptoXchange admin April 14, 2024 17:19
Hello Abdallah,
Your order has been successfully completed
Claim solved
BestChange admin April 14, 2024 17:31
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Abdallah April 14, 2024 17:49
Hello BestChange admin, I have received the funds but i am not satisfied as they wasted my time, as they said that usdt to perfect transaction is automatically so why it took more than half an hour also There is no AML risk level of usdt I sent, also the amount is 1 usd only, so there is no point of what happened.
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Jim Adora 45.86.201.* April 5, 2024 06:03
Good Fast weChat QR Payment,, Other Vendor are very slow,, but this one is super fast: )
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Mehedi Hassan 103.157.237.* April 2, 2024 18:10
Thanks to cryptoxchange. My exchange completed withing 30 min. Fully satisfied.
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Andrey 37.110.190.* March 7, 2024 13:42
Had a problem with transfer, operator have helped. Thank you!
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Ankit singh rawat 103.47.14.* March 3, 2024 10:22
Mention of a third-party resource was removed by monitor's administration
I exchange usdt to perfect money it was instant and very fast you can even exchange small amount not like other exchange who have high minimum amount barrier for exchange love this exchange ***
thank you.
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Konstantin 107.122.81.* February 26, 2024 14:32
Issue has been fully resolved
Almost a day passed and no money was exchanged.
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CryptoXchange admin February 26, 2024 15:06
Hello Konstantin,
You did not specify the name of the bank in the order. After you provided us with the information your order was completed.
Claim solved
Konstantin February 26, 2024 15:50
No, the order was completed today only after I wrote for the 3rd time after waking up in the USA and not seeing the replenishment of the balance! I do not recommend this exchange service to anyone!
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Peykam Dev 61.74.153.* January 30, 2024 08:27
Wow. It was my first exchange on my life. It is worked. It was so fast and convenient.
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Anastasia 151.80.56.* December 6, 2023 16:07
According to the information available, the exchanger has no financial obligations to this user
Yesterday I sent 328 usdt as exchange to a 5750 mdl to a card

Till now I have no money on card and no usdt on my wallet

Exchanger answered that sender is joking about them and they are solving this problem

Already sent them video from my online bank where they saw that no money from them

So till now i dont have money on card and dont have money on wallet

Dont use this exchanger.
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BestChange admin December 11, 2023 19:04
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
CryptoXchange admin December 12, 2023 06:31
Hello Anastasia,
The transfer was successfully completed immediately after the order was paid for. We have provided you with a receipt, bank statement and video from the bank application. The transaction was successful. The thing is that you actually made a transfer to a third party's card, not your own. Therefore, this third party is trying to scam you and misappropriate your funds. The video you sent was recorded before you created the order and we made the payment. The third party refuses to provide you with an up-to-date account statement.
Claim solved
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Asante 118.102.74.* November 6, 2023 07:01
Fast and smooth exchange. Unlike their competitor, which I will not name, who’s keeping me hanging since this weekend…
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Àlina 37.212.10.* September 16, 2023 10:28
Everything is fine, the transfer arrived in 10-12 minutes. Thank you.
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Mikhail Pivovar 174.94.31.* August 31, 2023 16:12
I use CryptoXchange all the time. Always a good exchange rate, transfers are fast, accurate, and safe. A great and responsive customer support team. I recommend to everyone
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Mikhail 174.94.31.* August 4, 2023 14:18
It was nice experience. Fast, precisely and comfortable. I recommend
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Aleksi 51.159.211.* July 28, 2023 08:57
Very fast money transfer. I use it regularly and if there are questions, the support service promptly helps.
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Anton 128.90.20.* July 24, 2023 09:45
The AML case arose due to high-risk markers in the assets that the user had sent
I specifically registered on the forum to leave an unfavorable comment so that they would not take their word for it. Before the exchange, I have an aml on my bitcoin, I want to exchange it, my money is from the French Exchange and I can't verify its origin. I was assured that everything would be all right. In fact, I sent 300 dollars for the exchange and it started to picture this. make a video of this, let's do it this way and we need it and a list of all the verifications! As a result I lost my money and the port started to skip the rules, but they are not to blame - and why did they tell me why everything would be fine and not to pay attention to the aml?
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BestChange admin July 24, 2023 13:53
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
CryptoXchange admin July 24, 2023 14:07
Hello Anton,
The AML risk level of the BTC you sent is 72.6% (High Risk Level) It is for this reason that you need to undergo additional identity verification. This is a standard KYC procedure according to FATF standards. In order to combat money laundering and terrorist financing, all exchangers on BestChange perform AML checks on transactions received from customers. In addition, before creating the order, you were additionally notified about it and confirmed your consent with a check mark, without consent the order would simply not have been created.
Claim solved
BestChange admin July 25, 2023 07:47
Dear Anton,

Please, communicate about the exchange on the ground of this order here, duplication of reviews are prohhibited on the monitor.
We hope for your understanding.

Best regards, BestChange administration.
Anton July 26, 2023 14:02
Âû èçäåâàåòåñü óäàëÿåòå ìîé îòçûâ? ÿ âñå ñêàçàë! ñïðîñèë çà àìë âû ñêàçàëè ìîæíî, ïîñëå ïðîâîäà äåíåã âû ñêàçàëè ÷òî àìë âûñêîéè! òàáëåòêè ïåéòå åñëè áèïîëÿðêà ó âàñ. ïî õîðîøåìî ñ âàìè íå ðåøèòü âîïðîñ! îñòàâëþ îòçûâû ãäå ñìîãó
Anton July 26, 2023 14:03
You're kidding me! Deleting negative reviews! Cheaters!
BestChange admin July 26, 2023 15:44
Dear Anton,

Please stop duplicating reviews and conduct a dialogue in the thread of this review. Otherwise, we will be forced to restrict your ability to leave feedback and comments on the monitoring site.

Best regards, BestChange administration.
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Payam Moradi 149.50.211.* June 21, 2023 12:35
Thank you CryptoXchange.
CryptoXchange is so fast and convenient.
That is great exchange.
Great service and super support.
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Giuseppe Mannino 85.190.232.* June 20, 2023 08:07
Great service. super assistance.
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Ori 89.238.176.* June 3, 2023 12:09
Worked again
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User 89.238.176.* May 29, 2023 07:12
Super fast support

best rates

worked
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Alex 87.205.39.* April 24, 2023 06:35
Really fast exchange crypto to alipay! Very kind support agents
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Tariq 37.214.29.* April 10, 2023 14:50
Very user friendly website, the transaction was fast, less than 5 minute I got my money, thank you CryptoXchange
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Viktor 62.69.224.* March 29, 2023 09:53
Bardzo szybko wszystkim polecam:)
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