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clickpay.cx exchanger website screenshot

ClickPay exchanger

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Status: active ClickPay reviews: 119122186
Exchange rates: 803 Volet TS:
Reserve: $128 147 363 Perfect Money TS:
Age: 5 years 6 months WebMoney BL: 0
On BestChange: 4 years 3 months MyWOT rating: 3.0
Country: Lithuania Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website ClickPay have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the ClickPay administrator resolve the problem more quickly.

If you didn't like the ClickPay's service and want to write about it, use the Comment review type.

* Order number:
*
 
Add a comment:
Dana 89.214.120.* January 31, 2025 07:34
Excellent exchange rate and fast support service, answered all questions about the payment within a minute.
Expand (1)
ClickPay admin February 7, 2025 19:46
Hello Dana,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Lev 213.21.204.* January 30, 2025 15:38
After the exchange, only a pleasant impression remains. Thank you for the favorable rate and comfortable service. I recommend to everyone who values quality and reliability!
Expand (1)
ClickPay admin February 7, 2025 19:46
Hello Lev,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Byron 138.199.53.* January 30, 2025 11:19
Niice, logical and clear. Excellent reserves and a favorable rate. Very pleased and recommend this exchanger to everyone.
Expand (1)
ClickPay admin February 7, 2025 19:46
Hello Byron,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Gerhard 190.97.165.* January 29, 2025 14:48
Excellent service! Everything is simple, clear and safe. The exchange is fast and good!
Expand (1)
ClickPay admin February 7, 2025 19:46
Hello Gerhard,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Gerda 94.23.183.* January 29, 2025 07:25
Excellent service. Very fast exchange, I recommend to everyone who values their time.
Expand (1)
ClickPay admin February 7, 2025 19:46
Hello Gerda,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Egor 145.224.111.* January 28, 2025 16:16
Everything is honest and transparent, without deception. The support service left a pleasant impression: the information was conveyed competently and clearly, the specialists were adequate and responsive. Many thanks again!
Expand (1)
ClickPay admin February 7, 2025 19:46
Hello Egor,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Christopher 5.253.204.* January 28, 2025 10:36
It's a pleasure to deal with such an honest and reliable exchanger! Fast, convenient and professional. Thank you for the quality service.
Expand (1)
ClickPay admin February 7, 2025 19:46
Hello Christopher,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Diane 45.83.124.* January 27, 2025 16:08
Exchanged USDT quickly and without delays. The rate is excellent. Very pleased with the service! and I recommend!
Expand (1)
ClickPay admin February 7, 2025 19:45
Hello Diane,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Adam 91.140.28.* January 27, 2025 13:10
I was very pleasantly surprised by the speed of the exchanger. Everything went quickly and without problems. The rate is favorable, the commissions are low. Now I will use only this service.
Expand (1)
ClickPay admin February 7, 2025 19:45
Hello Adam,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Sergei 41.176.120.* January 26, 2025 15:06
Convenient. I exchanged a small amount and I really liked it.
Expand (1)
ClickPay admin February 7, 2025 19:45
Hello Sergei,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Sarah 139.28.176.* January 26, 2025 09:43
I thank the service managers for the efficiency, accuracy and comfort during the exchange. I recommend!
Expand (1)
ClickPay admin February 7, 2025 19:45
Hello Sarah,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Vivek 139.59.33.* January 25, 2025 13:59
Creating the order is easy and clear, the entire exchange takes about 10 minutes. Fast and safe. I recommend.
Expand (1)
ClickPay admin February 7, 2025 19:45
Hello Vivek,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Steve 78.135.55.* January 25, 2025 08:52
Excellent exchanger, I recommend. Fast, polite and competent operator on the site and perfect work.
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello Steve,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Vernon 82.11.152.* January 24, 2025 15:04
Nice exchanger, everything goes smoothly and without stress. Very pleased.
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello Vernon,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Angela 79.110.55.* January 24, 2025 11:25
Great exchanger! Everything is simple and clear. Customer support is top notch.
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello Angela,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
James 79.135.105.* January 23, 2025 14:46
Made an exchange, excellent service with nice people who are a pleasure to work with!
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello James,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Lev 149.88.30.* January 23, 2025 11:32
The exchange was easy, it was easy to create an application, it was pleasant and comfortable to exchange here. The managers are great, thank you.
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello Lev,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Irene 151.236.24.* January 22, 2025 15:53
Fast and convenient exchanger. It was recommended to me, and now I recommend it too!
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello Irene,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
David 152.53.104.* January 22, 2025 12:17
Everything is good and fast. No hassle and no time wasting. I recommend working with the exchange office.
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello David,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Rick 185.246.211.* January 21, 2025 14:52
The exchange at a favorable rate took place within 10 minutes. Thank you for the efficiency and quality work.
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello Rick,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Diane 81.86.126.* January 21, 2025 11:47
The exchange took only a couple of minutes, everything was fast and without problems. The rate is excellent, the money arrived on time. I recommend!
Expand (1)
ClickPay admin January 25, 2025 12:14
Hello Diane,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Aliaksei Volnov 88.196.14.* January 9, 2025 16:40
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
Inadequate procedure kyc. the personal data provided to the service upon request is insufficient.
Expand (17)
ClickPay admin January 9, 2025 17:07
Hello Aliaksei Volnov,
You submitted the requested data yesterday.
The AML procedure according to the regulations takes place within 7 days. As soon as we have information, we will get back to you immediately
Aliaksei Volnov January 9, 2025 17:47
7 days for the procedure know your client after the data I provided. Don't you find it funny?
Aliaksei Volnov January 9, 2025 17:53
You have no right to block my deposit without irrefutable evidence.
and what about involving the Estonian police in the investigation of ALM.
Aliaksei Volnov January 9, 2025 18:21
Manipulation. the deposit has been blocked for three days already, and I sent the data only yesterday. I could have sent them before paying the deposit without any problems.
ClickPay admin January 9, 2025 18:25
Aliaksei Volnov, We are not the ones blocking funds. This happens automatically if the transaction is high-risk. Like the audit of the AML department, it is not carried out by us. We have submitted the requested data to the regulator. Please wait for a decision.
Aliaksei Volnov January 9, 2025 18:32
I'm surprised that you asked me for data after some time.
BestChange admin January 9, 2025 18:54
Hello,

Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as DarkMarket, Sanctions, Enforcement action, or marked with other high-risk labels.

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.
Aliaksei Volnov January 9, 2025 19:01
Please provide the grounds for suspicion of ALM and without this message I will consider you scammers.
Aliaksei Volnov January 9, 2025 19:12
You inform me of a large number of violations and instead of taking a position of active defense of my honor, you suggest taking a position of waiting. Maybe you can call me to court?
Aliaksei Volnov January 9, 2025 19:34
I've been in crypto since 2016 and you don't need to hang all this crap on me. Let me know what exactly I am suspected of.
Aliaksei Volnov January 10, 2025 05:39
I hope that as a result you publish your ALM report here.
ClickPay admin January 10, 2025 06:59
Aliaksei Volnov, I wrote to you additionally, the monitoring administration, that your transaction is designated as high-risk and is currently under AML verification. Please wait for a decision.
Aliaksei Volnov January 10, 2025 07:07
I will state my main complaint once again: you do not provide the reason why my transaction is considered high risk. provide the reason. I will withdraw my dispute.
ClickPay admin January 10, 2025 07:13
Aliaksei Volnov, Both we and the administration wrote to you that there are high-risk labels in the transaction. This is the answer to your question. In more detail, you can find information on the Internet. Please wait for the decision
Aliaksei Volnov January 10, 2025 07:16
Please disclose these high risk tags to me just as I disclosed my personal data to you.
Aliaksei Volnov January 10, 2025 07:29
Know that your actions will not go unanswered within the EU.
Aliaksei Volnov January 14, 2025 16:52
As a result of the investigation, a return of the third party address was made.
0
CommentRemove
User 104.28.218.* January 2, 2025 12:06
According to the information available, the exchanger has no financial obligations to this user
Exchange from USDT to SEPA failed due to a refund by the incoming bank (Revolut). The refund of funds have been sent and processed, which has been confirmed by the bank — they sent back the money to Clickpay agent. Yet Clickpay is failing to return the money back my way, even though I have sent extensive proof — they can also see that the money came back either way. Big hassle and nothing happening so far.
Expand (2)
BestChange admin January 2, 2025 12:08
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
ClickPay admin January 2, 2025 12:13
Hello dear customer,
From our side, the payment was instant. But for some reason, your bank rejects the payment.

But our bank automatically forwards the payment. The bank's support advised that you transferred the receipt to your bank and asked you to credit the payment. There is such a problem in Revolut, but it is solved quickly, in this way, through support.
Claim solved
3
CommentRemove
Roman 206.54.164.* November 22, 2024 12:23
You guys are the best, my one and only spot for USDT-EUR exchanges. Thank you!
Expand (1)
ClickPay admin January 25, 2025 12:15
Hello Roman,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Carlos 88.120.128.* November 21, 2024 10:47
Exchange BTC to Wise. Paid for exchange but they put my money on hold due to AML (yeah, sure)
Expand (2)
ClickPay admin November 21, 2024 10:59
Hello Carlos,
Your transaction is high risk. Please provide the requested data by mail
Claim solved
Carlos November 21, 2024 11:25
No, it's unsecure. Just send my money back.
3
CommentRemove
Tvoya Mama 156.96.151.* October 23, 2024 16:03
Guys went above and beyond to help me save my funds. Thank you!
Keep in mind that they are open in CET working hrs!
Expand (1)
ClickPay admin January 25, 2025 12:15
Hello Tvoya Mama,
Thank you for contacting us, and also for the review.
We are looking forward to working with you
Best regards, ClickPay
0
CommentRemove
Egor 80.251.239.* September 30, 2024 05:53
According to the information available, the exchanger has no financial obligations to this user
I’m waiting transfer for 9 hours. Support service doesn’t answer.
Expand (1)
BestChange admin October 3, 2024 05:53
Hello Egor,

According to the information we have, your request has been completed. Please confirm the receipt of funds from the exchanger's administration.

Kind regards, BestChange administration.
0
CommentRemove
User 178.130.52.* September 26, 2024 21:41
Issue has been fully resolved
After more than 2 hours still haven't received Wise payment. Support answered at first than they are doing their best — and then they stopped. Still haven't received the payment.
Expand (1)
ClickPay admin September 27, 2024 05:53
Hello dear customer,
You have created an application outside working hours. Please wait for admission
Claim solved
3
CommentRemove
Vasily 46.211.2.* September 26, 2024 17:35
The transaction was completed in just a few minutes. Fantastic!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello Vasily,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
James 109.126.175.* September 26, 2024 15:30
My USDT exchange experience was fantastic. Funds were transferred instantly!
Expand (1)
ClickPay admin October 8, 2024 21:17
Hello James,
Thank you for contacting us and also for leaving a review.
We will be happy to continue working with you
Sincerely, ClickPay
0
CommentRemove
73 pages: 67605453523518



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