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Updated:
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changecoins.io exchanger website screenshot

ChangeCoins exchanger

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Status: active ChangeCoins reviews: 0432344
Exchange rates: 87 Volet TS: 928
Reserve: $2 932 979 Perfect Money TS: 15980.10
Age: 6 years 11 months WebMoney BL:
On BestChange: 6 years 8 months MyWOT rating: 3.1
Country: Ukraine Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website ChangeCoins have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the ChangeCoins administrator resolve the problem more quickly.

If you didn't like the ChangeCoins's service and want to write about it, use the Comment review type.

* Order number:
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Add a comment:
Georgiy 78.180.59.* December 30, 2022 09:30
Hello
This administrator take from me 0.035 BTC to exchange UzCard
I transfered 0.035
https://www.blockchain.com/explorer/addresses/btc/bc1qc4zd5vn43ehq4ll903fv3h6zdjdu0u80j8d8nl

request ¹ 11998787
Expand (1)
Georgiy December 30, 2022 09:40
I want to refund my btc please
0
CommentRemove
Georgiy 78.180.60.* December 29, 2022 15:57
I asked for exchange BTC to UZcard they told me after 3confirmation will executed. I tired waiting 12 hours.
They very long responding it's not good please refund all my btc
Bestchange.com please help me.
Expand (2)
BestChange admin December 29, 2022 16:06
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Georgiy December 30, 2022 07:12
Today is 2th day how I wait them. I send 0.035btc to exchange to Uzs but they cannot done it. I asked him to refund all my BTC but not refunded
0
CommentRemove
Mas’ud 192.145.170.* December 25, 2022 23:55
Issue has been successfully resolved by the exchanger's administration
Please complete my order
Expand (3)
BestChange admin December 26, 2022 04:37
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin December 26, 2022 08:11
Hello Mas’ud,
Payment successfully send.
Claim solved
BestChange admin December 27, 2022 08:54
Hello,Mas’ud!

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Eugene 178.133.21.* November 18, 2022 02:39
Was changing 0.03 ETH to Monobank UAH.
It was paid in about 1 minute after the crypto transfer initiated!
Fastest crypto exchange experience ever so far!
Expand (0)
0
CommentRemove
User 195.229.60.* October 25, 2022 07:04
Exchanged with them for 4 times in a row. All payments received from them.
Expand (0)
0
CommentRemove
Katerina 46.211.114.* October 11, 2022 09:00
Thank you very much) It was fast and easy
Expand (0)
0
CommentRemove
Eugene 37.73.1.* September 30, 2022 11:23
0.055 ETH to UAH in 17 mins. One small issue: strange "A2C EP" attempt to charge back (?) payment.
Expand (0)
0
CommentRemove
Victor 178.133.201.* September 30, 2022 06:37
Good rate and fast...I recommend
Expand (0)
0
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Andrewx 88.155.60.* August 28, 2022 06:23
Good service
Expand (0)
0
CommentRemove
Ihor 185.190.150.* August 25, 2022 18:34
Very fast and good rate. I recommend.
Expand (0)
0
CommentRemove
Sergey 109.0.224.* August 23, 2022 13:11
Fast, easy and very good rate. I recommend
Expand (0)
0
CommentRemove
User 89.47.164.* July 8, 2022 16:12
As always delay payment.
Expand (2)
BestChange admin July 8, 2022 17:07
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin July 9, 2022 08:41
Hello dear customer,
We have paid you immediately after receiving your payment.
https://dogechain.info/tx/b08980e24a9e8b4bd9710d02e7498146a8c21faab0418041f189ba8be1aca6ba
Claim solved
3
CommentRemove
Vladimir 92.38.148.* April 15, 2022 19:13
Accidentally sent usdt to polygon network. can i get a refund?Request ¹ 11833353
Expand (2)
BestChange admin April 15, 2022 19:30
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin April 16, 2022 09:09
Hello, Vladimir!
We don't support network wich you use for send USDT token. Your link with transaction https://polygonscan.com/tx/0xba63612dc434f2bbeba61f42fb7425dfa8e2826ed87588405b4b21e9cb27bdfe
For exchange, you selected currency "Tether ERC-20 USDT" you should be use ERC-20 network.
Claim solved
3
CommentRemove
Usdtkz 89.46.103.* March 30, 2022 13:59
Still haven't received my funds on the 50 usdt -> kzt exchange

It's been three hours. The website says the exchange was successful. Make payment or refund.
Expand (4)
BestChange admin March 30, 2022 14:02
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin March 30, 2022 14:39
Hello, Usdtkz!
Please send for address for return you USDT on support@changecoins.io
Claim solved
Usdtkz March 31, 2022 12:21
Didnt receive my funds for 22 h
Claim renewed
ChangeCoins admin April 17, 2022 16:04
Usdtkz, returned usdt
Claim solved
3
CommentRemove
Narinder 157.39.221.* March 20, 2022 15:41
I was exchanged TRX 1000 to INR i have paid to the site above after 2 hours support said the payment has cancelled they refunded me my 1000 trx but after 6 hour i didn't get any refund

You are exchanging TRON TRX 1,000.00 to Aaieianeee ia?aaia INR 4,626.30
Your payment accepted.
Expand (0)
0
CommentRemove
khalil Assi 158.140.92.* March 7, 2022 11:35
I paid Usdt 1 hour + Ago Still I'm Not Receive My PM.

very Bad service.
Expand (2)
BestChange admin March 7, 2022 11:43
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
khalil Assi March 7, 2022 12:11
They refund it
Claim solved
3
CommentRemove
Musa 103.85.238.* March 5, 2022 09:23
I paid Usdt 1 hour + Ago Still Im Not Receive My PM.

Kick Him Form Bestchange list. very Bad service.
Expand (2)
Musa March 5, 2022 09:30
Also The Echanger My Order Status is paid showin.. i think this exchanger intense not good.he did not sent me my pm but they showing is paid the order. and also the exschanger live chat is very bad behaviors.Just Im Feed up On this site.
ChangeCoins admin March 5, 2022 16:18
Hello, Musa!
We send you refund money, please check it.
Claim solved
3
CommentRemove
Mr 119.30.39.* March 5, 2022 07:49
I paid 30 minutes ago Still not get my usd
Expand (2)
BestChange admin March 5, 2022 08:10
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin March 5, 2022 16:18
Hello, Mr!
We send you refund money, please check it.
Claim solved
3
CommentRemove
Danish Qayyum 119.160.97.* March 5, 2022 07:16
I transfer payment and my order also show complete but not received fund. Please check my order and solve issue.
Expand (2)
BestChange admin March 5, 2022 08:10
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin March 5, 2022 16:18
Hello, Danish Qayyum!
We send you refund money, please check it.
Claim solved
3
CommentRemove
Hamsah latif 182.2.233.* January 14, 2022 13:01
I just made a transaction, the system was successful but the perfect money usd that I ordered did not arrive so I suffered a huge loss, I hope the bestchange team will immediately put pressure on the website owner partner.Order 11794390
Expand (2)
BestChange admin January 14, 2022 13:17
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin January 16, 2022 17:17
Hello, Hamsah latif!
11794390 completed.
Claim solved
3
CommentRemove
Samar Hossam Eldin 41.232.213.* January 6, 2022 04:59
It is not mentioned on the site that the order is manual
It has been more than an 7 hours since my order was registered and Perfect Money has not been credited to my account till now and i talk to their chat and they told me
The payment will be made by the specialized department. Wait for funds to be credited.
There is no way to speed up this process.
Expect funds to arrive within the specified time frame.
And i told him that my account in forex will be margin very very bad site. I'm not recommend it
Expand (3)
BestChange admin January 6, 2022 07:00
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin January 6, 2022 17:50
Hello, Samar Hossam Eldin!
Payment to your PerfectMoney wallet send successfully, please check your balance.
Claim solved
BestChange admin January 6, 2022 18:31
Dear Samar Hossam Eldin,

We kindly ask you to prove the information from the Exchanger.

Best wishes, BestChange administration.
3
CommentRemove
Valerii 109.108.232.* December 18, 2021 13:47
Everything works fine and fast. I satisfied and recommend.
Expand (0)
0
CommentRemove
User 194.34.132.* December 3, 2021 18:14
I am really angry. All top 4 exchange including this one takes to different direction when clicked. Some even shows ERC address instead of trc

https://imgur.com/IUS5Ald
Expand (1)
ChangeCoins admin December 3, 2021 18:49
Hello, dear customer!
Which pair did you click?
Claim solved
3
CommentRemove
Chris 109.166.130.* November 29, 2021 19:50
Profanities and abusive language were removed by the monitor's administration
They do not include the fee in the payment so you will be forced to make another transaction which of course is higher than the fee. This wasnt the biggest problem, after I made the second transaction to cover the fee as well, they confirmed the transaction after 4 hours altough the expiration time has expired and the products were not abailable anymore. I asked them to stop the transaction and they confirmed that they will refund me, and of course this did not happen. This is a straight up scam site
Expand (7)
ChangeCoins admin November 30, 2021 17:19
Hello, Chris!
You don't have exchange order in our system, or please indicate correct order number.
Claim solved
Chris November 30, 2021 18:15
Of course you would say that, I can alo provide screenshots with the conversation I had yesterday.
Here is the ticket numer: Ticket number 122-320471 and here is the order id: 357409431
Claim renewed
ChangeCoins admin November 30, 2021 19:09
Chris, Kindly contact the service provider where you have made the payment and request a refund
Claim solved
Chris November 30, 2021 19:26
I have a problem with your site. Why you do not include the fee in the amount to be paid and this way you force the customer to make 2 different payments? Why did the transaction time expire if I made both required payments in 10 minutes? Why did you make the payment after the expiration time (after 4 hours) although I requested a refund both on the chat and the transaction application. Why are you sending me to the service provider since your platform failed so many times? You should go to the service proveder and tell them you made a mistake, this is not my job. This is clearly a scam site and you know it.
Claim renewed
ChangeCoins admin November 30, 2021 19:45
We do not charge you any fees. If you convert your invoice amount (57.52) to BNB as per the rate 605.86, you will receive amount to be paid, which is
0,09493942. However we have received 0,09443942 bnb and it is less than required amount for 0.0005 bnb. Again, we do not charge any fees. Most likely your wallet provider does, thus kindly contact your wallet provider to clarify about the fee that was taken from you

your transactions is https://explorer.binance.org/tx/22E2C788829357B4F786EF2A8BF693FCBC2AC7CECBCC03D0C3C38EB4825DB1E2
you can check amount.
Claim solved
Chris November 30, 2021 19:49
OK, but what about the other points?
Why did the transaction time expire if I made both required payments in 10 minutes?
Why did you make the payment after the expiration time (after 4 hours) although I requested a refund both on the chat and the transaction application.
You made approved the transaction after 4 HOURS although I clearly asked you to refund it.
This is the claim I have an you are not resolving it.
Claim renewed
ChangeCoins admin December 1, 2021 08:35
Chris, We can't process the refund before the service request it. Kindly contact the service to request a refund
Claim solved
3
CommentRemove
Habibur Rahman 103.23.205.* October 13, 2021 06:35
Hello Admin,
I am a regular user of your site. your site bot says my order no 11743562 is successfully completed but i did not get my funds yet.
Please check it and solve my problem as soon as possible.
I am very happy with your service but now i am feeling bad for this reason. Waiting for your great help. Thank you.
Expand (3)
BestChange admin October 13, 2021 06:56
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
ChangeCoins admin October 13, 2021 08:29
Hello, Habibur Rahman!
Sorry for waiting.
Claim solved
Habibur Rahman October 13, 2021 08:32
Just received my fund, thank you!
3
CommentRemove
Aleksandr P. 91.214.177.* October 7, 2021 14:29
Thanks for your service. Everything was fast, nice and sweet. Three times I`d use that service and each time it takes less than ten minutes.
Expand (0)
0
CommentRemove
Ali 95.38.84.* September 23, 2021 16:13
Hi
It is not mentioned on the site that the order is manual
If it was mentioned on the site that manual orders are made, I have no problem
It has been more than an hour since my order was registered and Perfect Money has not been credited to my account
Online response is not supported
Expand (2)
ChangeCoins admin September 23, 2021 17:29
Hello, Ali!
payment is successful, plz recheck.
Claim solved
Ali September 23, 2021 17:39
Hi
you payment to delay
3
CommentRemove
Musa 116.204.148.* September 23, 2021 15:59
Said instant Change already 30 mnt gone usdt to pm

So Funny Service
Expand (1)
ChangeCoins admin September 23, 2021 17:29
Hello, Musa!
payment is successful, plz recheck.
Claim solved
3
CommentRemove
Mohamed 78.26.151.* September 4, 2021 17:18
Yesterday around 18:30 GMT+ I exchanged $1400 USDT TRC20 to PrivatBank and I entered my dollar card by mistake instead of my grivna, and Privatbank refused to transfer, and they returned the money back to changecoins. I contacted online support and gave them the correct UAH card and they said they will transfer as soon as possible, 24 hours past and I only received 28,000 UAH out of 38,701.60 UAH
I contacted suport again asking where is the remaining amount and they gave some excuses that they serve first come first served...! although that I am regular client and made with them around 35 exchanges if that is not enough to give me any priority and I have to beg to get my money so what..?
24 hours already passed and I politely asked many times to send the remaining amount.

I hope to receive my money today ASAP.

Thanks
Expand (1)
Mohamed September 4, 2021 23:05
I received all is good now

Thanks
Claim solved
3
CommentRemove
Anton 188.163.12.* September 1, 2021 10:44
Exchanged USDT(trc20) >>> monobank uah. It took some time and after contact with support I was asked to provide another card to finish the deal.
Expand (0)
0
CommentRemove
3 pages: 321

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