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change.am exchanger website screenshot

ChangeAM exchanger

Other
Status: active ChangeAM reviews: 0/41
Exchange rates: 478 Advanced Cash TS: 17
Reserve: $35 149 Perfect Money TS: 702.70
Age: 14 years 8 months WebMoney BL: 809
On BestChange: 6 years 11 months MyWOT rating: 3.0
Country: Armenia Forums:
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Use this type of feedback only if get no money from the ChangeAM exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the ChangeAM administration solve the problem faster.

If you just do not like the service at ChangeAM and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Jennifer Salazar 201.230.81.* (July 29, 2020 | 00:36)
Muy buen exchange, hicimos el cambio de Payeer USD a Bitcoin y en 10 min se realizo el intercambio. Todo un exito.
Expand (1)
Admin ChangeAM (July 29, 2020 | 08:01)
Hola.
Gracias por tu comentario.
Nos complace verte como nuestro cliente.
0
CommentRemove
Ulrich 197.234.219.* (May 24, 2020 | 16:19)
ORDER ID: 10021109
PM to Payeer
Order paid but the page show as it is not paid then the order was deleted and no Payeer received.
Expand (5)
Admin ChangeAM (May 24, 2020 | 22:54)
https://www.change.am/en/hst_FNKvghswqrH7guiuzydO07C1FFc1Uf8t5L0/

Order created 17:06:14
Order deleted as unpaid : 17:16:14
You wrote claim 17:19
You paid 10$ after order deletion 17:26

You are banned form our service as unscrupulous and unwanted customer.
Do not waste our time and use other exchange services.
Claim cancelled
Ulrich (May 25, 2020 | 01:45)
I am not a child and It is not the first time I am using your service even if I use it for small quantity and use others exchangers for big exchanges because they have chat option on their website so I can talk with them directly when there is any problem. Ok? Ban is nothing. It is ridiculous. If you ask proof I will give you. I said what happened. I paid many minutes before the end of the order time. But nothing like if I didnít paid. And I even sent you a message to your email before post a claim here as it was an emergency for me to get the payeer. As no fast reply I did another exchange on another exchanger. And I knew I will delete the claim when it will be solved.

Yes now I check and the payeer is sent. But talking about Ban is ridiculous.
Admin BestChange.com (May 25, 2020 | 10:28)
Hello!

We request the exchanger's administrator to tell us why the user was not receiving a reply for a long time in a chat on your website, and what the reason was for him getting a ban. Was it because he hadn't paid for his order within 10 minutes?

Best regards, BestChange administration.
Ulrich (May 25, 2020 | 14:28)
For Admin ChangeAm:

I paid the order within the 10 minutes. I can provide my PM history screenshoot as proof or give you the BATCH and you ask PM admin the time it was sent from my account. Also the screenshoot showing the time I sent a message by email before post CLAIM.

I even said in my CLAIM that "Order was paid but the page didn't changed as if it the order was not paid". You should try to know what happened and the page didn't changed after payment.

Now in your reply you said "Order deleted as unpaid at 17:16 and that I paid the 10$ after at 17:26. How the hell can that be? There is no any way to pay an order on your website after order deletion because the page refresh usually and the payment button is no longer available.

Now I know what happened, it is very simple: when I paid the 10PM go from my account but was on HOLD some minutes before reach your account. PM do that some times and you should know.
Admin ChangeAM (May 25, 2020 | 18:12)
1. Here in screen below, we can see the time you paid. It is 20 minutes later since you created the order and 10 minutes later since the order was deleted. https://prnt.sc/sngsg5

2. Order created - 17:06. Order deleted and is invalid as unpaid - 17:16. You wrote claim - 17:19. You paid - 17:26. Order was proceed by operator - 19:10 and answered to your mail. We answered you here - 22:54.

3. You had more than 4 hours to remove the claim from here and we even will not see the claim. But you don't care.

4. Since, the error is not on our side and you are violating our TOS https://www.change.am/en/tos/ , this way wasting our time and resource, we banned you from our service as unwanted customer.
Here are presented hundreds of other exchange services. Use any other, not our service and stop to continue wasting our time.


5. Thus, we consider the issue to be long closed, we are not going to further correspondence on this matter.
3
CommentRemove
Dark98 198.16.70.* (May 17, 2020 | 19:40)
Very Good again.
Expand (1)
Admin ChangeAM (May 18, 2020 | 09:48)
Hello, Dark98!
Thank You for review.
We are glad to see You as our customer.
0
CommentRemove
Shell 50.7.251.* (May 14, 2020 | 09:31)
My order is successfully completed
Expand (1)
Admin ChangeAM (May 15, 2020 | 00:56)
Hello, Shell!
Thank You for review.
We are glad to see You as our customer.
0
CommentRemove
Mrjohn 42.112.97.* (March 17, 2020 | 14:10)
Fast payment, thank
Expand (1)
Admin ChangeAM (March 17, 2020 | 19:51)
Hello, Mrjohn!
Thank You for review.
We are glad to see You as our customer.
0
CommentRemove
Djboss1234 37.104.105.* (March 4, 2020 | 11:36)
Wooow real hero trader.... 1-2mints complete exchange Advcash to btc... Good luck
Expand (1)
Admin ChangeAM (March 5, 2020 | 03:20)
Hello, Djboss1234!
Thank You for review.
We are glad to see You as our customer.
0
CommentRemove
Dark98 134.19.177.* (August 22, 2019 | 20:46)
Fast, Trustable, Clear Fees and Very good.
Expand (1)
Admin ChangeAM (August 22, 2019 | 23:07)
Hello, Dark98!
Thank You for review.
We are glad to see You as our customer.
0
CommentRemove
Vahan 104.34.143.* (August 19, 2019 | 01:33)
Fast and good job!
Expand (1)
Admin ChangeAM (August 19, 2019 | 11:20)
Hello, Vahan!
Thank You for review.
We are glad to see You as our customer.
0
CommentRemove
Hooman 37.252.81.* (June 20, 2019 | 22:43)
I have Armenian bank visa Card and I was supposed that I should spend long time but the transaction was done less than one minutes. That is really very good.
But you should be careful about commissions.
anyway they provide good and fast services
Expand (1)
Admin ChangeAM (June 30, 2019 | 20:18)
Hello, Hooman!
Thank You for review.
We are glad to see You as our customer.
0
CommentRemove
Sreejon 103.242.218.* (June 15, 2019 | 14:20)
Very good service
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0
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Jackie 64.64.121.* (March 28, 2019 | 12:32)
Very good service dude ... they send my money thanks
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0
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Maxim 185.244.43.* (March 14, 2019 | 03:11)
Great job, fast and smooth.
Thank You.
Expand (0)
0
CommentRemove
Geo007 197.233.107.* (March 4, 2019 | 14:22)
I think this guys are scammers, i made an order more than 10 days now no payment from them on my visa card, and no refund as well until now
Expand (2)
Geo007 (March 4, 2019 | 14:26)
And they are even saying for them to look for my transaction i have to pay $50-$100, How can i still pay for something that is not my error, they should look for my transaction, please pay back my bitcoins
Admin ChangeAM (March 4, 2019 | 14:54)
Hi.

As we answered your question earlier, transfer to your card successfully completed at our side and there is no issue with this.
$37.06 USD successfully sent to your card and your bank accepted it. We can not resend or refund any completed orders.

We also provided you the screen, where clearly seen that transfer was made to the card successfully.

We also answer you, that you believe that you did not get our transfer, we can start "transfer search" with banks. We also state that this procedure is not free and fast. This is standard bank procedure and it can coast $50-100.
We also note that, if you did not receive this transfer, we will receive funds back and can refund you including "transfer search" fee.

Want to point your attention, that there is NO ANY ERROR at our side, as you noted.
Transfer to your mentioned card successfully completed at our side and there is no issue with this.

Since you decided to transfer the conversation here, instead of solving your problem through our support, We will answer only here.
If you want to start "transfer search", we are ready to do it.

Since this issue will be dealt with a special person, and this is not Change.AM support platform, allow 24 hour to get at any reply for your new queries.
Claim cancelled
3
CommentRemove
Ninel 86.120.192.* (January 15, 2019 | 19:03)
It is a good service.It works to me.Many other are spam.Ty for you are here for us!
Expand (0)
0
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Long 125.214.48.* (December 30, 2018 | 15:04)
Toi ko nhan duoc licoin lam on xu ly dum
Expand (3)
Admin ChangeAM (December 30, 2018 | 15:13)
Barev ay hognac, haskanali gri.
Claim cancelled
Long (December 30, 2018 | 15:19)
Id ung dung 10006093 la on xu ly
Claim renewed
Admin ChangeAM (December 30, 2018 | 15:22)
haskanali gri
Claim cancelled
3
CommentRemove
Johny 5.179.31.* (November 28, 2018 | 22:21)
There seems to be additional 300 RUB fee when doing transactions from VISA/MasterCard RUB to anything.
Expand (2)
Admin ChangeAM (November 28, 2018 | 22:36)
Yes, we have additional 300 Rub fee and about this is noted at bestchange and at Change.AM as well.
Johny (November 29, 2018 | 01:47)
In "Exchange rates" it is indeed mentioned but "Calculator" overestimates other currency obtained.
0
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Tinny 185.217.69.* (November 18, 2018 | 15:31)
Tho they have a not too attractive rate But they transact fast
Expand (0)
0
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Steven 85.211.155.* (November 17, 2018 | 00:02)
Excellent and Very Quick Service again
Expand (0)
0
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Ioannis 80.106.28.* (November 4, 2018 | 22:48)
Automatic and extremely quick!
Expand (0)
0
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Nkhau 58.182.201.* (November 4, 2018 | 08:56)
Order id: 10004739
It stated automatic, but no payment go through, will update if I receive it
Expand (3)
Admin ChangeAM (November 4, 2018 | 11:50)
Hello, Nkhau!
This direction is automated as noted. But at the result page you notified that there were en error of auto payment
Error is because, Service provider of ZEC, DASH reports on site maintenance, about which is also noted at our site.
Anyway. order will be proceed as soon as maintenance is over at service provider side. You may not worry about the order.
Nkhau (November 5, 2018 | 09:12)
Hi I noted that the maintenance is done, but payment havent reach my wallet, please help to to confirm it thanks.
Nkhau (November 6, 2018 | 03:28)
Received thank you
0
CommentRemove
Hieu 113.22.152.* (October 23, 2018 | 22:37)
10min passed but nothing to have from this exchanger.
Only 19$ xchange pm to ltc. id order 10004454
No reply in web... really slow and fk customer service of this.
Expand (1)
Admin ChangeAM (October 23, 2018 | 22:45)
What kind of slander?
Order was proceed automatically ant take only 1 minute. https://live.blockcypher.com/ltc/address/LWNW9T9nzqNpcwhDcPgbSgMkqRLBYuzW9j/
Claim cancelled
3
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Gyul 46.49.83.* (September 10, 2018 | 15:01)
Very quick, will use again.
Thank You.
Expand (0)
0
CommentRemove
Aziz 196.206.54.* (September 7, 2018 | 00:15)
I made two orders with an exchange rate of 499 eur/bch, but when they paid it they had recalculated the exchange rate to 421eur/bch. And both operations did not took more than 30 minutes. I was trying with them friendly but their support is not so good.

This site is only trying to get money by misleading customers, the exchange rate indicated here is just to bring costumers to their site and recalculate it in their side for their best.
Expand (3)
Aziz (September 7, 2018 | 00:16)
These are the requests 10003473 and 10003473 and they said tat i have to wait 30 days to resolve the problem.
Admin ChangeAM (September 7, 2018 | 13:03)
Hi.
Thank you for message. i have checked both orders, your communication with our support.

Your both orders were proceed at the rate 421.794 EUR.
At the time you placed orders and during processing of the orders, our rate was highest in the market and at bestchange in particular.

I can not say where or why you see 499 eur per BCH at the moment, when highest inverse rate was 460 EUR.
Why we should buy for 500 eur per BCH if we can buy from any changer listed here for 460 eur.

Moreover, before you enter our site, here at bestchange you read that exchanger (we) states the rate for short time.
At our site, before place the order you read that:
- This operation is performed automatically
- Payment is considered complete when it was received from 3 to 6 confirmation of the transaction in the system.
- The exact number of confirmations can be seen during creation of the order.
- Receiving amount will be changed to the lower side if the price changes.
- The amount is recalculated automatically, every 30-60 minutes.

Your booth orders were proceed automatically, no operator needed to handle this direction.
Checking payment from you, recalculating, processing of the order was done automatically, exactly as you read before creating the order.
Both orders took more than 30 minutes, because it can not be received 3-6 confirmations in less than this time

After your 199 mails to us, where you wanted exchange for 499 eur, our support noted, if you believe that rate was 499 eur, we will need to check everything and this take long time, because this can be done only by the relevant person.
But you did not agree.

Even support offered you to cancel and refund the order if you are unhappy.
But you did not agree. You already change at the highest market rate.

This issue (if any) would be solved, If you did not blackmail us in your letters with negative feedback here.

The result : This orders were proceed automatically, with no violation of anything you read before creation the order.
Claim cancelled
Aziz (September 7, 2018 | 15:52)
You had sent me an email saying that the exchange rate is 499 and after 20 minutes you sent another email saying that the exchange rate is only 421. Emails are registred. I did not blackmail you, i tried friendly with your support but in vain. You say "why we should buy for 500 eur per bch if we can buy from any changer listed here for 460 eur." Then why did you send a message that indicates that the exchange rate is 499?
3
CommentRemove
Dat 117.0.52.* (August 23, 2018 | 11:44)
Please check my transaction:
ID ORDER 10003154
and process it
Expand (0)
0
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Steven 89.240.160.* (August 17, 2018 | 16:39)
Excellent and Very Quick Service again
Expand (0)
0
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Gioenrico 110.54.210.* (August 15, 2018 | 02:22)
Its my 2nd exchange already!! i loove tis exchanger!!!!! thanks so much!
Expand (0)
0
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Steven 89.240.174.* (June 26, 2018 | 00:21)
Excellent and Very Quick Service.
Expand (0)
0
CommentRemove
Jolseco 103.61.219.* (June 22, 2018 | 07:17)
Hello jolesco i wanted to ask u if u have got any payment about this exchanger
Expand (0)
0
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Jolesco 109.247.147.* (June 18, 2018 | 17:01)
Quick transactions, no problems. Also a benefit that they accept smaller order sizes
Expand (0)
0
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Mohand 105.111.74.* (June 15, 2018 | 12:41)
Very fast transaction. very satisfied. thank you
Expand (0)
0
CommentRemove
2 pages: 12

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