ChangeAm exchanger

These are the requests 10003473 and 10003473 and they said tat i have to wait 30 days to resolve the problem.

Hi.
Thank you for message. i have checked both orders, your communication with our support.

Your both orders were proceed at the rate 421.794 EUR.
At the time you placed orders and during processing of the orders, our rate was highest in the market and at bestchange in particular.

I can not say where or why you see 499 eur per BCH at the moment, when highest inverse rate was 460 EUR.
Why we should buy for 500 eur per BCH if we can buy from any changer listed here for 460 eur.

Moreover, before you enter our site, here at bestchange you read that exchanger (we) states the rate for short time.
At our site, before place the order you read that:
- This operation is performed automatically
- Payment is considered complete when it was received from 3 to 6 confirmation of the transaction in the system.
- The exact number of confirmations can be seen during creation of the order.
- Receiving amount will be changed to the lower side if the price changes.
- The amount is recalculated automatically, every 30-60 minutes.

Your booth orders were proceed automatically, no operator needed to handle this direction.
Checking payment from you, recalculating, processing of the order was done automatically, exactly as you read before creating the order.
Both orders took more than 30 minutes, because it can not be received 3-6 confirmations in less than this time

After your 199 mails to us, where you wanted exchange for 499 eur, our support noted, if you believe that rate was 499 eur, we will need to check everything and this take long time, because this can be done only by the relevant person.
But you did not agree.

Even support offered you to cancel and refund the order if you are unhappy.
But you did not agree. You already change at the highest market rate.

This issue (if any) would be solved, If you did not blackmail us in your letters with negative feedback here.

The result : This orders were proceed automatically, with no violation of anything you read before creation the order.

You had sent me an email saying that the exchange rate is 499 and after 20 minutes you sent another email saying that the exchange rate is only 421. Emails are registred. I did not blackmail you, i tried friendly with your support but in vain. You say "why we should buy for 500 eur per bch if we can buy from any changer listed here for 460 eur." Then why did you send a message that indicates that the exchange rate is 499?

I got my payment, My coinbase said i had $64, but I got $49 (only counting the paypal fee) but they are legit, prob will use them again

As noted, our exchange is not automated. This noted every where.
Orders are performed by the operator, in manual mode and takes 5 to 30 minutes if operator is online.
If there is no operator online, orders are processing when an operator is online.

Orders were cancelled because of violating violating almost all points of conditions.
Impressions from you is you or the fraudster or an idiot.