Thank you, Max! We’re pleased your USDT exchange was processed in minutes without delays.

Sincerely, Payex24 Team

Thank you, Ricky! We’re glad your USDT->UZS exchange took only 10 minutes.

Sincerely, Payex24 Team

Thank you, Dominik! We’re honored to be one of your top choices and will keep striving for excellence.

Sincerely, Payex24 Team

Thank you, Nika! We’re glad your USD exchange to a bank card was processed swiftly and without delay.

Sincerely, Payex24 Team

Thank you, Sherkat! We’re honored to handle your ten orders a day and appreciate your trust. Our support team is always here to help you.

Sincerely, Payex24 Team

Thank you, Liam! We’re glad you appreciate our wide range of directions and speedy processing. Your recommendation means a lot.

Sincerely, Payex24 Team

Thank you, Roman! We’re pleased your transaction completed in under 30 minutes. We’ll keep working to make every exchange just as smooth.

Sincerely, Payex24 Team

Thank you, Tina! We aim to process exchanges swiftly so you can rely on us for timely transfers.

Sincerely, Payex24 Team

Thank you, Marko! We’re glad your 700 USDT exchange completed in 25 minutes. We strive to keep transactions fast and reliable.

Sincerely, Payex24 Team

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Please i need to send my funds back to my wallet and pay the send fees

i ask all people to becarful from this exchanger
bad reviews.

Hello Hashim alshareef,

As soon as you contacted our support team, we immediately informed you that, due to a high load on this payout direction, the payment might take slightly longer than usual. We explained the situation clearly and offered you two options: to wait, or to have the funds returned to your wallet in cryptocurrency. You explicitly confirmed that you were willing to wait.

Despite this, you began sending a large number of repeated messages every 1–2 minutes, even though our operator remained in active communication with you the entire time and consistently reassured you that the payment was being processed. Such excessive messaging does not help resolve the issue faster — it only puts additional pressure on our support team. Nevertheless, we remained professional and continued to keep you updated.

At the time of this complaint, you had already received the majority of the payout for your request. The remaining amount will be credited shortly, as we previously informed you.

We always strive to provide clear, timely, and honest communication with all clients. Unfortunately, your public comments in this complaint do not reflect the actual course of events and unfairly misrepresent our service. We kindly ask you to be more objective and responsible when presenting information about ongoing processes.

Sincerely,
Payex24 Team

I need to send my money back
You didn't said the truth
You told me withe 2h I will receive my money we passed 4 h and no money in my account
You still lie and you don't want to send my money or refund me with all fees
I ask everyone to not deal with him
He is so bad.

Hashim alshareef,

We are actively working to complete your payout and doing everything possible to ensure you receive the remaining funds as soon as possible. However, your description of the situation does not reflect the actual facts.

Our operator clearly explained in the chat that while the standard payout timeframe is 2 hours, there was a high load on this direction at the time. You were asked whether you were able to wait or preferred a refund. You confirmed that you wished to receive the funds to your bank account, and we immediately began processing your request accordingly.

At the moment you submitted this complaint, you had already received the majority of the amount due for your request. The remaining part will be transferred shortly — please wait patiently.

We also kindly ask you to refrain from misrepresenting the facts. If you have further questions, you are welcome to contact our support team directly — they are always ready to provide up-to-date information.

Sincerely,
Payex24 Team

Hashim alshareef,

Your request has been fully processed — the payout was completed in full.

Throughout the process, our support team remained in active communication with you and provided timely updates. However, we would like to note that your repeated and frequent messaging created unnecessary pressure, and at times made it difficult to maintain efficient coordination.

In the future, we kindly ask you to respond more clearly and calmly, so that we can assist you as efficiently as possible.

Thank you for using our service.

Sincerely,
Payex24 Team

Hello All
i received my funds after i made this claim
you still up to 5 h and you don't need to send money tom y account and trait me by refund my money to my wallet with lost of all transfer fees
be honest with client
for me you have bad review from me and this is will not be again in future

remember, sometime the time that i lost it is more important than money.

Hashim alshareef,

We strongly urge you to stop misrepresenting the situation and attempting to discredit our service. The request has been paid in full — the euros are already in your account.

You received half of the amount even before posting your "review." We did not waste your time, as our operator clearly informed you about possible delays. You confirmed that you did not want to cancel the request and were willing to wait for the euro to be credited.

After that, you started sending inappropriate messages to the online chat every few minutes, which significantly complicated the process.

Sincerely,
Payex24 Team

Dear
You can said as you wish
By the way I explained what happened exactly
I think you have the history of our conversation at your site with customer support.

Dear Hashim Alshareef,

Indeed, we do have the full history of our conversation with you in our customer support system — and it is precisely because we keep a complete record of all interactions that we rely on factual and transparent communication. We never distort the course of events and always aim to provide clear, professional assistance based on real correspondence.

In any situation where a client is unsure or dissatisfied, we are always ready to resolve the matter promptly and precisely. Our support team is open to questions and works diligently to ensure you receive timely and accurate information.

We encourage all our clients to reach out to support first in case of any uncertainty — this allows us to help quickly and directly, rather than escalating issues that could have been clarified in just a message or two.

Sincerely,
Payex24 Team

Thank you, Oleh! We strive to complete exchanges as quickly as possible so our clients can rely on us every time.

Sincerely, Payex24 Team

Thank you for your feedback, Maksym! We’re committed to providing a great experience with fast processing and a user-friendly site.

Sincerely, Payex24 Team

Thank you, Shahrouz! We’re honored to have completed your exchange in minutes when others couldn’t. We strive to process transactions as quickly as possible so our clients can rely on us every time.

Sincerely, Payex24 Team

Thank you for your feedback, Timur! We aim to deliver fast processing, competitive rates, and dependable support with every exchange.

Sincerely, Payex24 Team

Thank you, Alex! We strive to deliver fast and reliable service with top-notch support.

Sincerely, Payex24 Team

Hello Roman Bielykh, thank you for your feedback! We focus on delivering a fast, reliable service with a user-friendly experience.

Hello Nikolai, thanks for your feedback! We aim to provide a clear interface and efficient exchange process.

Hello Serhii, thank you for your feedback! We aim to provide a consistently reliable service and appreciate your trust.

I faced a small issue with my transaction but thankfully they helped me solve it in a timely manner! The fast communication was very reassuring! Thanks again!

Hello Beatrice, thank you for your feedback. We're pleased to hear you had a positive experience with our service. Our goal is to always provide the highest level of support and reliability.

Hello ImTheLaw, thank you for the high praise! We appreciate your trust and are always happy to provide top-level service.

ImTheLaw, we're pleased to hear your feedback. We aim to deliver the best service possible, and your recognition motivates us to continue improving every day.

Hello Oleksii, thanks for your feedback! We're glad the process was quick and smooth for you.

Hello Malique, thank you for choosing us again! We truly appreciate your kind words and look forward to serving you in the future.

Hello Serhii, thanks for your review! We’re glad the exchange went smoothly. Always here if you need us again.

Hello Andrei, thank you for your feedback! We truly appreciate your recommendation and are glad you found the service fast and responsive.

Hello, Victor, Thank you for your trust and for choosing us. We're glad everything went smoothly!

Best regards,
Payex24 Team.

Hello Gillian, We are very glad that you were satisfied! Thank you for your kind words. We look forward to seeing you again!

Best regards,
Payex24 Team.

Hello Inp, thank you for your kind words! We’re happy you had a fast and convenient experience. Looking forward to serving you again.

Best regards,
Payex24 Team.

Hello Svan, we’re thrilled to know you’re satisfied with the speed and quality of our service. Thanks for the recommendation!

Best regards,
Payex24 Team.

Hello Mihai Misterio, We are glad that we could be of help to you! Thank you for your kind words.

Sincerely,
Team Payex24.

Hello Andriy, Thank you! The review is short, but it means a lot to us. The customer's confidence is the best indicator that we are doing everything right. Always in touch!

Sincerely,
Team Payex24.