EasyBit exchanger
Go to the EasyBit site
Information from the exchanger administration
EasyBit is an instant cryptocurrency exchange platform. It currently provides the best rates and the lowest fees on a plethora of cryptocurrency pairs.
Leave feedback about the exchanger
Main features: • The Best Rates on the market! • 350+ Coins, 350^2+ Pairs. • Multiple Network Support. • User-friendly platform and mobile app. • Fast Transactions - 5 minutes on average. • 24/7 Friendly Support. • Lower Exchange Fees by reaching specific volume requirements. Feel free to explore even more at: easybit.com Other exchangers
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Status: | active | EasyBit reviews: | 04937447 | |
Exchange rates: | 2962 | Volet TS: | — | |
Reserve: | $333 633 719 | Perfect Money TS: | — | |
Age: | 5 years 10 months | WebMoney BL: | — | |
On BestChange: | 3 years 8 months | MyWOT rating: | 3.0 | |
Country: | Panama | Forums: | — |
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* Review: | |
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When creating a financial claim, please make sure that the exchange regulations specified on the website EasyBit have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the EasyBit administrator resolve the problem more quickly. If you didn't like the EasyBit's service and want to write about it, use the Comment review type. |
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Order number: | |
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Balander | 143.244.52.* | November 25, 2022 09:17 |
EasyBit admin | December 4, 2022 14:52 |
Thank you for taking the time to share this feedback, it’s highly appreciated!
Kind regards,
EasyBit Team
User | 212.102.35.* | November 25, 2022 09:14 |
EasyBit admin | December 4, 2022 14:52 |
We are happy to read comments like yours! Thank you so much for the nice feedback! We hope to see you again at EasyBit!
Kind regards,
Nick | 195.181.167.* | November 24, 2022 18:23 |
EasyBit admin | December 4, 2022 14:50 |
It is our absolute pleasure to read feedback like yours and to see that our hard work is appreciated by our clients! Thank you so much for trusting EasyBit and hope to see you again soon!
Kind regards,
EasyBit Team
User | 185.253.162.* | November 23, 2022 19:10 |
EasyBit admin | November 23, 2022 19:19 |
We are happy to find out that our hard work is appreciated by our clients! Thank you so much for your kind review!
Kind regards,
EasyBit Team
User | 37.214.78.* | November 21, 2022 16:14 |
EasyBit admin | November 21, 2022 16:33 |
It's clearly stated in our terms of service that we are not able to accept customers from your country if residence. Given this we refunded the amount immediatelly back to your address. Please note that EasyBit does not keep any fees for this action and is provided for free as part of our customer service. The fee you are talking about is the network fee required by our wallet provider in order to make the transfer and pay for the blockchain fees. You can check the network fee for each coin in our exchange form. Finally, I believe that the review is not representative of your experience and it would be highly appreciated if you could at least update it.
User | November 22, 2022 11:23 |
EasyBit admin | November 22, 2022 11:32 |
We are just not legally enabled to operate in certain jurisdictions worldwide and we do inform the users about restrictions in our Customer Acceptance Policy which is clearly stated in our Terms which each customer accepts prior to placing an order with our service, including you.
My colleagues already mentioned that you received less the network fee of the refund transfer and that we keep no fees for it.
Our Support team is available to assist you if you need anything!
Kind regards,
Team EasyBit
Tom | 45.133.193.* | November 20, 2022 16:30 |
EasyBit admin | November 23, 2022 19:09 |
Thank you for taking the time to share this feedback, it’s highly appreciated! We are dedicated to serving your needs in the best way possible!
Kind regards
EasyBit Team
Ahmed | 188.172.109.* | November 15, 2022 20:00 |
why they fix the price too much
and if you not ready for risk why you are exchanger
stay away from them
EasyBit admin | November 15, 2022 20:33 |
Please note that the rate in our exchange form is floating and is not fixed which means that is the amount you would receive at the moment you see the rates. The final amount will slightly differ from the initially estimated amount based on the market volatily during the time required for your transaction to be confirmed on the blockchain and you will either receive slightly more or less.
In your case you received less as you placed your transaction at: 15 Nov 2022, 18:10 UTC and your transaction was confirmed at: 15 Nov 2022, 18:32 UTC
https://easybit.com/en/coin-specs/BTC
If you check the price of BTC dropped during that period and that is why you received less. In case the price of BTC went up you would have receive more than what initially estimated.
Andri | 37.46.115.* | November 13, 2022 13:21 |
EasyBit admin | November 13, 2022 14:42 |
We are happy to read comments like yours! Thank you so much for the nice feedback! We hope to see you again at EasyBit!
Kind regards,
EasyBit Team
Mat | 156.146.41.* | November 12, 2022 21:59 |
EasyBit admin | November 13, 2022 14:41 |
Thank you for your kind review and recommendation! Great experiences are keeping us motivated!
Kind regards,
EasyBit Team
John | 181.214.206.* | November 11, 2022 16:44 |
EasyBit admin | November 13, 2022 14:37 |
We are happy to find out that our hard work is appreciated by our clients! Thank you so much for your kind review!
Kind regards,
EasyBit Team
Maria | 196.245.54.* | November 10, 2022 20:06 |
EasyBit admin | November 13, 2022 14:33 |
Thank you for your kind words! It always makes us happy to find out that our customers are satisfied with our service!
Kind regards,
EasyBit Team
Andre | 91.210.105.* | November 10, 2022 06:21 |
Andre | November 10, 2022 07:02 |
EasyBit admin | November 10, 2022 09:36 |
For your order, we have requested a KYC!
After communication with our Support, we provided guidance and you successfully performed the Validation and your order is now completed! The funds are already forwarded to you!
It would be appreciated if you update your review on the matter!
If you need any assistance feel free to reach out to our support team again! Have an amazing day!
Tigel | 195.123.244.* | November 9, 2022 10:56 |
EasyBit admin | November 9, 2022 11:48 |
Your order was stopped by our system at the Sending process to protect your funds as there is an issue with your BTC address.
Your funds were already exchanged for BTC just seconds after your deposit arrived but we were waiting for an alternative BTC address after you provide your new BTC address we will immediately process your order!
Tigel | November 9, 2022 12:16 |
Just for anyone looking for exchange - avoid this one. You'll face delays, making no sence verifications and what not very likely. Just read comments below.
EasyBit admin | November 9, 2022 12:33 |
We were not able to contact you as you do not have an account with our service and there was no email address in order to contact you.
As my team informed me we have requested a new address from you but you haven't provided one yet. Please send us a new BTC address by contacting our support team or by replying it on this thread.
We are looking forward to your new BTC address.
Louis | 212.102.49.* | November 4, 2022 21:56 |
EasyBit admin | November 4, 2022 22:03 |
Thank you so much for your kind review! We are trying our best to provide you with the best rates on the market in every transaction!
Kind regards,
EasyBit Team
Pena | 196.245.54.* | November 3, 2022 20:41 |
EasyBit admin | November 4, 2022 22:00 |
Thank you so much for this review and for trusting EasyBit for your exchanges! Satisfied customers are our priority. Hope to see you again soon!
Kind regards,
EasyBit Team
Ramzam | 139.177.194.* | November 3, 2022 16:22 |
EasyBit admin | November 3, 2022 17:29 |
As I was informed by the team there was no error in the verification procedure. This issue was from your end as you were trying again and again to verify your account using an expired document. After our support team reached out and informed to you about it, you used another non expired document your account was Validated and your order was processed.
Furthermore, as I was informed our team upgraded your account to Level 5 as a compensation so I hope that your experience could be turned into a positive one.
Mark | 81.246.43.* | November 2, 2022 05:47 |
Before they was a good service. Now, very bad services provided by them!
EasyBit admin | November 2, 2022 10:20 |
Your order was triggered as high-risk by our AML and Risk Management System, so a verification was requested.
According to our systems performing the verification, you provided documents that do not belong to you, used different documents, from different geographic locations and there was a clear mismatch between the selfies and photos of the said documents.
Accordingly, the case was forwarded to our Compliance team for manual review and to ascertain if this was indeed the case, and they ensured the above.
Therefore the verification was rejected, and the deposited amount was refunded back to you.
If you need any assistance feel free to reach out to our Support team!
Mario | 146.70.59.* | October 30, 2022 17:14 |
EasyBit admin | November 4, 2022 21:59 |
Thank you for your kind words! It always makes us happy to find out that our customers are satisfied with our service!
Kind regards,
EasyBit Team
User | 185.123.143.* | October 28, 2022 00:53 |
EasyBit admin | October 28, 2022 12:32 |
As we can see checking your order, the exchange of your funds was completed in just 2 minutes after your deposit arrived! After an exchange is completed, our system immediately forwards the funds to the recipient address the user indicated.
The sending process on the other hand is not controlled by us and the time needed for it is associated with the different wallet providers and blockchain networks. For instance, the SOL network was congested at the time of your order as we got informed by our wallet provider.
In every case, we do our best with all the things we can actually control to keep everyone satisfied and we hope your overall experience remains a positive one!
Mati | 154.13.1.* | October 27, 2022 18:08 |
EasyBit admin | November 4, 2022 21:59 |
It is our pleasure to read feedback like yours. Thank you so much for trusting EasyBit!
Kind regards,
EasyBit Team
Vic | 191.101.31.* | October 26, 2022 16:40 |
These guys are the best.. thanks
EasyBit admin | November 4, 2022 21:58 |
Thank you so much for your kind words, satisfied customers are what we strive for! We hope to see you again in the near future!
Kind regards,
EasyBit Team
Henk | 37.252.231.* | October 25, 2022 12:29 |
EasyBit admin | October 25, 2022 16:46 |
As I can see your issue was solved promptly and you have received your funds!
We would be glad if you could update your review on the matter.
Mau | 212.102.39.* | October 25, 2022 10:03 |
EasyBit admin | October 26, 2022 14:29 |
Thank you for your kind review and recommendation! Great experiences are keeping us motivated!
Kind regards,
EasyBit Team
Buscra | 176.125.230.* | October 25, 2022 09:57 |
EasyBit admin | October 26, 2022 14:28 |
Thank you so much for the positive feedback! We are glad to hear that you are satisfied with our service. You are more than welcome to visit EasyBit again!
Kind regards,
EasyBit Team
John | 195.146.6.* | October 25, 2022 08:23 |
The support was quick to help me understand how this issue could be resolved for me with the retrieval of the funds and even though the mistake was my own they offered to mediate in the retrieval procedure to and do it on my behalf to reduce my hustle. This was offered for free as part of their customer care.
I am seriously speechless, not only i was the one making the mistake in the first place, but they helped me by putting extra work into their team and without any charge! the best customer care i have ever come across by far!
EasyBit admin | October 26, 2022 14:28 |
Thank you for your positive feedback! We are really happy that you had a great experience with our service and you are more than welcome to use EasyBit again!
Kind regards,
EasyBit Team
Lopez | 146.70.59.* | October 24, 2022 23:20 |
EasyBit admin | October 26, 2022 14:27 |
Thank you so much for your kind review! We are really happy to meet your expectations. Hopefully we will see you again soon at EasyBit!
Kind regards,
EasyBit Team
Daniel | 194.32.122.* | October 24, 2022 23:16 |
EasyBit admin | October 26, 2022 14:26 |
We are happy to find out that our hard work is appreciated by our clients! Thank you so much for your kind review!
Kind regards,
EasyBit Team
Shane | 185.94.190.* | October 21, 2022 13:16 |
EasyBit admin | October 26, 2022 14:26 |
We are glad to hear that you enjoyed the exchange process! Thank you for your valuable review!
Kind regards,
EasyBit Team
Aliaksandr | 91.239.206.* | October 21, 2022 06:18 |
EasyBit admin | October 21, 2022 07:10 |
Our team processed your refund as you requested to the provided originating address.
It would be appreciated if you update your review accordingly.
If you need any help feel free to reach out to our Support Team!
Christiano | 212.102.49.* | October 20, 2022 10:28 |
EasyBit admin | October 26, 2022 14:25 |
Thank you for your kind review and for the recommendation! We hope to see you again soon at EasyBit!
Kind regards,
EasyBit Team
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