|
CryptoRoyal exchanger
Go to the CryptoRoyal site
Information from the exchanger administration
We provide secure and convenient exchange services with excellent rates and stable order processing.
Leave feedback about the exchanger
Our advantages: > “Express Processing” service (UAH) A unique accelerated processing option: payouts within up to 15 minutes on weekdays and up to 30 minutes on weekends. Activated by selecting the “Priority processing” checkbox when submitting a request. >Excellent rates Our rates are so competitive that we are almost always at the top of the BestChange listings. > AML / Security All transactions ïðîõîäÿò AML checks, while we do not freeze clients’ funds for far-fetched reasons. In accordance with BestChange requirements, in the vast majority of cases we ensure prompt refunds. > Support We respond quickly to inquiries and assist clients at every stage of the exchange. If you encounter any issue, please make sure to contact us. > Custom solutions For mass payouts, batch processing, and large amounts, we offer èíäèâèäóàëüíûå óñëîâèÿ at the B2B level. We also assist other exchangers in fulfilling orders at competitive rates with consistent quality. If you have a non-standard request, we will be happy to offer a solution. If you can introduce us to someone with a complex task, we will reward you. Other exchangers
|
| Status: | active | Reviews: | 538 | ||
| Age: | 6 years 4 months | Financial claims: | 09 | ||
| On BestChange: | 2 years 3 months | Total currencies: | 96 | ||
| Country: |  |
Exchange rates: | 4 173 | ||
| AML transparency: | AML | Total reserves: | $766 020 532 | ||
Add review
| Your name: | |
| * Your e-mail: | |
| * Review: | |
| * Type: | |
| * Star rating: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website CryptoRoyal have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the CryptoRoyal administrator resolve the problem more quickly. If you didn't like the CryptoRoyal's service and want to write about it, use the Comment review type. |
|
| Order number: | |
| * | |
Add a comment:
| Roman |  |
89.64.74.* | November 28, 2025 22:32 |
Was delay, but now is all ok, support helped.
| CryptoRoyal admin | November 29, 2025 12:05 |
Hello Roman!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
CommentRemove
| Fez |  |
182.62.148.* | November 18, 2025 15:12 |
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
The claim's status has been changed to neutral by the monitor's administration
I have already completed the transfer, but the exchanger is not processing my exchange.
There is no online support available, and I cannot contact them at all.
There is no online support available, and I cannot contact them at all.
| CryptoRoyal admin | November 18, 2025 16:06 |
Hello Fez,
Your transaction is currently under a standard AML verification. We are awaiting the necessary information from you to proceed with the verification.
This is a standard procedure. Your swift response will help us resolve this quickly.
Best regards,
CryptoRoyal Team
Your transaction is currently under a standard AML verification. We are awaiting the necessary information from you to proceed with the verification.
This is a standard procedure. Your swift response will help us resolve this quickly.
Best regards,
CryptoRoyal Team
| BestChange admin | November 20, 2025 11:46 |
Hello,
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as Gambling.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent is High Risk or associated with illegitimate sources such as Gambling.
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the exchange service regulations, additional verification is required to consider a refund. You agreed to the rules and the AML policy of the exchanger when creating the order.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
| Fez | November 21, 2025 03:54 |
I have finally completed the exchange, and I do understand the AML procedures.
But I only exchanged 1000 USDT to TRX, and it still triggered AML and caused my funds to be locked for several days.
If such a simple transaction can already trigger AML and freeze funds for days, then this is clearly not a convenient exchanger for customers.
But I only exchanged 1000 USDT to TRX, and it still triggered AML and caused my funds to be locked for several days.
If such a simple transaction can already trigger AML and freeze funds for days, then this is clearly not a convenient exchanger for customers.
| CryptoRoyal admin | November 21, 2025 13:51 |
Hello Fez,
Just to clarify one important point: AML checks are not linked to the size of the transfer. Even a small amount like 1000 USDT can be flagged if the incoming transaction has risk markers in the blockchain history - for example, previous links to gambling platforms, old flagged addresses, or other unusual patterns. These checks are done automatically by international AML systems, and every exchanger on BestChange is required to follow them.
Once a transaction is flagged, we legally cannot process or return the funds until the AML provider finishes the review. This rule comes from the AML regulations and BestChange’s policy.
Your funds were always safe; they were just on hold until the verification was completed. As soon as the AML provider cleared the transfer, we finalized your exchange right away.
We understand that delays like this are frustrating, but the procedure is the same for all clients and all amounts. It protects both sides from possible regulatory issues.
If anything is still unclear, we’re here to help.
Best regards,
CryptoRoyal Team
Just to clarify one important point: AML checks are not linked to the size of the transfer. Even a small amount like 1000 USDT can be flagged if the incoming transaction has risk markers in the blockchain history - for example, previous links to gambling platforms, old flagged addresses, or other unusual patterns. These checks are done automatically by international AML systems, and every exchanger on BestChange is required to follow them.
Once a transaction is flagged, we legally cannot process or return the funds until the AML provider finishes the review. This rule comes from the AML regulations and BestChange’s policy.
Your funds were always safe; they were just on hold until the verification was completed. As soon as the AML provider cleared the transfer, we finalized your exchange right away.
We understand that delays like this are frustrating, but the procedure is the same for all clients and all amounts. It protects both sides from possible regulatory issues.
If anything is still unclear, we’re here to help.
Best regards,
CryptoRoyal Team
CommentRemove
| Peter |  |
185.49.68.* | November 19, 2025 10:50 |
There was a slight delay for few hours due to cloudflare outage, but exchange is finished.
| CryptoRoyal admin | November 22, 2025 11:34 |
Hello Peter!
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
CommentRemove
| Bohdan | |
138.199.34.* | November 17, 2025 13:17 |
Lack of any evidences confirming the accuracy of the information given down below
The following comment may have been left to discredit the exchanger's image and reputation
According to the information available, the exchanger has no financial obligations to this user
I made a transfer of USDT at 14:07.
Now is 17:14, and the still did it pay me UAH to my card.
Very bad service, I was asked them politely 5 times to pay me faster, but they still did not pay me. Don’t choose this swervice please.
Now is 17:14, and the still did it pay me UAH to my card.
Very bad service, I was asked them politely 5 times to pay me faster, but they still did not pay me. Don’t choose this swervice please.
| BestChange admin | November 17, 2025 14:48 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Bohdan | November 17, 2025 14:50 |
Already 18:50. They still did not pay me UAH to card. Crazy situation.
| CryptoRoyal admin | November 17, 2025 14:57 |
Hello Bohdan,
Your exchange is being completed.
The full amount has been paid except for the remaining 700 UAH - this last payment is already on the way to your card. Please allow a little time for it to arrive.
Also, according to our terms, the processing time for orders is up to 4 hours. Your request is still within this timeframe, and we’re finishing it right now.
We’re monitoring the final payment until it reaches your card.
Your exchange is being completed.
The full amount has been paid except for the remaining 700 UAH - this last payment is already on the way to your card. Please allow a little time for it to arrive.
Also, according to our terms, the processing time for orders is up to 4 hours. Your request is still within this timeframe, and we’re finishing it right now.
We’re monitoring the final payment until it reaches your card.
| Bohdan | November 17, 2025 15:05 |
A payed order at 14:07 on my time zone. Now is 19:03 and you still did not pay full amount. A part of amount you pay 24 minutes ago. It’s more than 4 hours, as you tell in your rules. you broke your own rules.
| CryptoRoyal admin | November 17, 2025 15:12 |
You’re absolutely right - the processing time has been exceeded.
We apologize for the earlier message where we said we were still within the time limit. That was our mistake, and we’re truly sorry for the confusion.
The remaining 700 UAH has already been sent to your card and should arrive very soon.
As an apology for this situation, we will provide you with an individual discount for your next exchange.
We apologize for the earlier message where we said we were still within the time limit. That was our mistake, and we’re truly sorry for the confusion.
The remaining 700 UAH has already been sent to your card and should arrive very soon.
As an apology for this situation, we will provide you with an individual discount for your next exchange.
| Bohdan | November 17, 2025 15:13 |
I already wrote you in telegram that I don’t need your discount. Because I will never come back to your service.
| Bohdan | November 18, 2025 11:35 |
The exchange manager asked me to delete my review for the second time today, arguing that the deal were fulfilled on time and that their payout process is 24 hours. Although yesterday they wrote here that their payout process is 4 hours. Their statement of regulations today does not match their statement of regulations yesterday, which indicates falsifications regarding the regulations and timeframes.
| CryptoRoyal admin | November 18, 2025 18:20 |
Hello Bohdan,
Your order has been fully paid, and we once again apologize for the delay.
To clarify the situation with the processing time for your exchange routes:
- 4 hours is our usual payout timeframe, which we meet in almost all cases and is specified in the internal regulations;
- Up to 24 hours is the official maximum stated in our regulations for cases involving technical delays, banking checks, or high load
(as described in section 5.2 of our service rules https://cryptoroyal.exchange/en/rules/pravila-servisa/).
Your order was processed with a delay due to an internal issue on our side, and it was fully paid within the 24h regulatory limit
(to be precise, in about 5 hours).
We must also address an important point:
Our manager only asked whether you might want to delete your review, should you wish, because the information in your review regarding timeframes was not accurate. We did not violate the official timeframes stated in our rules, and the motivation for suggesting the removal was strictly related to correcting inaccurate information — not as an attempt to influence or pressure you.
In private messages, you requested $200 in exchange for deleting your review.?
After we refused this offer, you increased your demand to $300.?
It clearly constitutes an attempt to pressure the exchange and manipulate feedback.
This is strictly against BestChange rules and against our internal policy.
We will attach screenshots of this conversation for full transparency, and we inform you that the full message history will be provided to the BestChange administration.
Thank you for your understanding.
Screenshots attached: https://postimg.cc/gallery/pd3dTdj
Your order has been fully paid, and we once again apologize for the delay.
To clarify the situation with the processing time for your exchange routes:
- 4 hours is our usual payout timeframe, which we meet in almost all cases and is specified in the internal regulations;
- Up to 24 hours is the official maximum stated in our regulations for cases involving technical delays, banking checks, or high load
(as described in section 5.2 of our service rules https://cryptoroyal.exchange/en/rules/pravila-servisa/).
Your order was processed with a delay due to an internal issue on our side, and it was fully paid within the 24h regulatory limit
(to be precise, in about 5 hours).
We must also address an important point:
Our manager only asked whether you might want to delete your review, should you wish, because the information in your review regarding timeframes was not accurate. We did not violate the official timeframes stated in our rules, and the motivation for suggesting the removal was strictly related to correcting inaccurate information — not as an attempt to influence or pressure you.
In private messages, you requested $200 in exchange for deleting your review.?
After we refused this offer, you increased your demand to $300.?
It clearly constitutes an attempt to pressure the exchange and manipulate feedback.
This is strictly against BestChange rules and against our internal policy.
We will attach screenshots of this conversation for full transparency, and we inform you that the full message history will be provided to the BestChange administration.
Thank you for your understanding.
Screenshots attached: https://postimg.cc/gallery/pd3dTdj
CommentRemove
| Oleg |  |
194.9.100.* | November 17, 2025 13:48 |
According to the information available, the exchanger has no financial obligations to this user
Exchange 1580 USDT for REVOLUT EUR. Request accepted on November 16th at 12:11 (CET). On November 17th, 14:39 the funds hadn't arrived in my account. Support, trying to convince me everything was under control, consistently changed the order fulfillment time from "a few hours" to "one or two days". Please cancel the order and return the USDT.
| BestChange admin | November 17, 2025 14:45 |
Hello,
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| CryptoRoyal admin | November 17, 2025 14:52 |
Hello Oleg,
We’ve checked the status of your transfer - it is currently undergoing an additional review by the sender’s bank.
Such checks are triggered automatically by their AML/KYC system, and names of Slavic/Cyrillic origin can sometimes fall under these filters. This is a standard security procedure.
Unfortunately, neither you nor we can speed up this internal review. Once the bank completes it, the payment will either be released or returned to the original account.
If you have any questions, we’re here to help.
We’ve checked the status of your transfer - it is currently undergoing an additional review by the sender’s bank.
Such checks are triggered automatically by their AML/KYC system, and names of Slavic/Cyrillic origin can sometimes fall under these filters. This is a standard security procedure.
Unfortunately, neither you nor we can speed up this internal review. Once the bank completes it, the payment will either be released or returned to the original account.
If you have any questions, we’re here to help.
Claim solved
| Oleg | November 17, 2025 14:59 |
Then I'm waiting for proof that the bank has launched an additional review. The bank did notify you of this, didn't it?
Claim renewed
| CryptoRoyal admin | November 17, 2025 15:42 |
Dear Oleg,
we have bank statement with confirmed and not yet processed transaction as well as respective ticket to Bank support.
Our colleagues approaching you in Telegram to provide that information.
We are kindly apologies and would assure you that your funds are safe and you'll get them in full amount.
we have bank statement with confirmed and not yet processed transaction as well as respective ticket to Bank support.
Our colleagues approaching you in Telegram to provide that information.
We are kindly apologies and would assure you that your funds are safe and you'll get them in full amount.
Claim solved
| Oleg | November 18, 2025 13:13 |
Fortunately, after 48 hours of tense waiting, tedious negotiations and the most wonderful and varied explanations for the delay, the deal was successfully completed. Thank you!
CommentRemove
| Ioann |  |
178.222.24.* | November 17, 2025 12:18 |
According to the information available, the exchanger has no financial obligations to this user
I exchanged 600 USDT for Kazakhstani tenge. This is the first time I've used this exchange service. I created an order on the afternoon of November 16, and the support team responded that the order would be processed within 2-4 hours. However, as of November 17, the money has not been transferred to my card. The order is currently in progress on the website, but I received an email on November 16 stating that the order had been completed. The support team sent me a cropped screenshot indicating that they had transferred the money. I requested a payment receipt, but I haven't received it yet. You guarantee that the request will be processed quickly and that you will provide prompt support. However, this is not the case. I want to receive an accurate response regarding when the request will be completed or the refund of USDT.
| CryptoRoyal admin | November 17, 2025 12:34 |
Hello Ioann,
Thank you for your patience. We checked your case again: the payment has been sent, but it was processed as an interbank transfer, which normally takes 1-3 business days to arrive.
We’re very sorry for the delay - we understand how stressful this can be. We’ve already taken steps to speed up the process. If the transfer is returned or can be cancelled, we will immediately refund your USDT.
We’re monitoring this closely and will update you as soon as anything changes.
Thank you for your patience. We checked your case again: the payment has been sent, but it was processed as an interbank transfer, which normally takes 1-3 business days to arrive.
We’re very sorry for the delay - we understand how stressful this can be. We’ve already taken steps to speed up the process. If the transfer is returned or can be cancelled, we will immediately refund your USDT.
We’re monitoring this closely and will update you as soon as anything changes.
Claim solved
| Ioann | November 17, 2025 12:43 |
Why don't you warn us that this money transfer will take 1-3 days? Why do you exchange tenge if the transfer will take several days because of you? The bank has now confirmed that they do not see this transfer. It's a waste of time. I will only close my claim when I see the money in my bank account.
Claim renewed
| CryptoRoyal admin | November 17, 2025 12:50 |
We understand your frustration, and we’re sincerely sorry that you had to face this delay.
Interbank transfers in Kazakhstan can sometimes take 1-3 business days, depending on the banks involved. In most cases they arrive faster, which is why delays like this are extremely rare - but in your case the bank is processing the payment longer than usual.
We fully understand your concern, and we are closely monitoring the transfer. If the bank confirms that the payment cannot be completed or is returned, we will immediately refund your USDT without making you wait.
We truly apologize for the inconvenience. Your order remains in progress, and you will not need to close your claim until the funds safely arrive on your account.
Interbank transfers in Kazakhstan can sometimes take 1-3 business days, depending on the banks involved. In most cases they arrive faster, which is why delays like this are extremely rare - but in your case the bank is processing the payment longer than usual.
We fully understand your concern, and we are closely monitoring the transfer. If the bank confirms that the payment cannot be completed or is returned, we will immediately refund your USDT without making you wait.
We truly apologize for the inconvenience. Your order remains in progress, and you will not need to close your claim until the funds safely arrive on your account.
| CryptoRoyal admin | November 17, 2025 13:40 |
Dear Ioann,
kindly ask you to give us a bit more time to clarify situation.
Financial claim is required when you have no contact with support or exchange don't want to support you.
In our case we want to help you and will help you.
Right now we are checking situation with bank.
In case of no confirmation on today transfer we will come back to you in telegram for moneyback.
There are 0 chance for you to loose your money, we work on BE already several years and proceeding hundreds transactions daily.
Your funds are safe.
And kindly excuse us for inconvenience again
--
Head of Customer Support
kindly ask you to give us a bit more time to clarify situation.
Financial claim is required when you have no contact with support or exchange don't want to support you.
In our case we want to help you and will help you.
Right now we are checking situation with bank.
In case of no confirmation on today transfer we will come back to you in telegram for moneyback.
There are 0 chance for you to loose your money, we work on BE already several years and proceeding hundreds transactions daily.
Your funds are safe.
And kindly excuse us for inconvenience again
--
Head of Customer Support
Claim solved
| Ioann | November 17, 2025 18:47 |
24 hours later (after the application was processed) we agreed with the exchange that they would return the usdt to me. In any case, I will no longer use your exchange, as it was a waste of time and nerves.
CommentRemove
| Adiya |  |
172.226.208.* | November 10, 2025 13:40 |
Thank you so much, the best exchanger ever! The request was done fast and also big thanks to the consultant Ivan for helping to solve a problem and great communication skills. Thanks again!
| CryptoRoyal admin | November 12, 2025 17:01 |
Hello Adiya!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
CommentRemove
| Dmitry |  |
159.26.106.* | November 3, 2025 17:56 |
Using 1st time, done 2 transactions USDT -> GBP, surprised with quick dealing and support, thank you.
| CryptoRoyal admin | November 4, 2025 11:43 |
Hello Dmitry!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
CommentRemove
| Bohdan | |
83.7.44.* | October 29, 2025 09:52 |
Perfect. Can recommend!
| CryptoRoyal admin | October 30, 2025 15:13 |
Hello Bohdan!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
CommentRemove
| Bohdan | |
83.7.44.* | October 28, 2025 10:51 |
Fast and reliable!
| CryptoRoyal admin | October 30, 2025 15:13 |
Hello Bohdan!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
CommentRemove
| Shana |  |
91.73.89.* | October 25, 2025 08:19 |
Changed USDT to revolut EUR, transfer was done in less than 30 min. Great service and speed!
| CryptoRoyal admin | October 30, 2025 15:14 |
Hello Shana!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team.
CommentRemove
| Jack | |
104.28.207.* | October 22, 2025 07:47 |
Thanks for the quick exchange! Everything's great as always. Support is quick to respond and answers all my questions.
| CryptoRoyal admin | October 24, 2025 06:34 |
Hello Jack!
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| Elena | |
77.111.247.* | October 13, 2025 14:04 |
According to the information available, the exchanger has no financial obligations to this user
I'm exchanging USDT for UAH, and five hours later, I received 5,000 of the 20,000 I paid. The support bot keeps giving the same response: "I'm forwarding the information to the operator, and we'll pay you the funds you requested shortly." At this point, the money is still missing. By splitting the transfer, you're making me lose out on commission each time. I'd like the exchanger to comment on the situation and provide a clear answer when the request has been processed in full.
| CryptoRoyal admin | October 13, 2025 14:11 |
Dear Elena,
Thank you for your message and for your patience.
We sincerely apologize for the delay. Your payment is already being processed, and the remaining funds will be sent to the details you provided very shortly.
At the moment, the transaction is in progress — the transfer is expected to be completed and fully credited to your account within the next 10–15 minutes.
We truly appreciate your understanding and cooperation. Please rest assured that your request is under control and will be finalized shortly.
Kind regards,
CryptoRoyal Support Team
Thank you for your message and for your patience.
We sincerely apologize for the delay. Your payment is already being processed, and the remaining funds will be sent to the details you provided very shortly.
At the moment, the transaction is in progress — the transfer is expected to be completed and fully credited to your account within the next 10–15 minutes.
We truly appreciate your understanding and cooperation. Please rest assured that your request is under control and will be finalized shortly.
Kind regards,
CryptoRoyal Support Team
Claim solved
| CryptoRoyal admin | October 13, 2025 14:30 |
Dear Elena,
According to our records, your payment has already been processed and should have been credited to your account.
We sincerely apologize for any inconvenience caused.
Please check your account again, and if the funds haven’t appeared yet, let us know - we’ll resolve it right away.
Kind regards,
CryptoRoyal Support Team
According to our records, your payment has already been processed and should have been credited to your account.
We sincerely apologize for any inconvenience caused.
Please check your account again, and if the funds haven’t appeared yet, let us know - we’ll resolve it right away.
Kind regards,
CryptoRoyal Support Team
| Elena | October 13, 2025 14:38 |
If you’re looking for a fast and full swap that goes through on the first try — CryptoRoyal is not the place. The rate looked competitive, but the actual exchange took forever and came in chunks. My order was finally completed after 5.5 hours, even though they got my funds within 4 minutes (and confirmed it right away).
There were no AML/KYC issues — support said they just had “too many requests”. After 5 hours I got only a quarter of my payout, and had to chase the rest with formal complaints.
If you don’t mind paying extra fees for each partial transfer and have plenty of time to wait — go ahead. As for me, I’ll be staying far away from this service.
There were no AML/KYC issues — support said they just had “too many requests”. After 5 hours I got only a quarter of my payout, and had to chase the rest with formal complaints.
If you don’t mind paying extra fees for each partial transfer and have plenty of time to wait — go ahead. As for me, I’ll be staying far away from this service.
| CryptoRoyal admin | October 13, 2025 14:45 |
We’re truly sorry for the experience you had - it should never have happened.
We’ve already taken steps to make sure situations like this don’t happen again.
Thank you for your honesty and for giving us a chance to do better.
CryptoRoyal Team
We’ve already taken steps to make sure situations like this don’t happen again.
Thank you for your honesty and for giving us a chance to do better.
CryptoRoyal Team
CommentRemove
| Emma | |
89.208.105.* | October 10, 2025 16:03 |
Support responds quickly. Exchanges are easy and straightforward. Any girl with no experience can figure it out.
| CryptoRoyal admin | October 14, 2025 05:21 |
Hello Emma!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| Iliya |  |
77.110.124.* | October 10, 2025 15:48 |
I use this exchanger quite often and am a regular customer. I recommend it!
| CryptoRoyal admin | October 14, 2025 05:23 |
Hello Iliya!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| Leo |  |
91.220.8.* | October 10, 2025 15:27 |
Thank you! Everything was successful! The money has reached me.
| CryptoRoyal admin | October 14, 2025 05:23 |
Hello Leo!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| Ethan |  |
147.45.49.* | October 10, 2025 13:39 |
A good site for fast and reliable exchange of funds. I'm happy. I recommend it. This is my third time using it.
| CryptoRoyal admin | October 10, 2025 15:07 |
Hello Ethan!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| Harry |  |
84.17.46.* | October 10, 2025 04:30 |
The exchange has been completed. You can trust these guys! I recommend this exchange service.
| CryptoRoyal admin | October 10, 2025 15:11 |
Hello Harry!
We appreciate your kind words!
It’s great to know you had a positive experience. Your feedback inspires us to keep improving.
Best regards,
The CryptoRoyal Team
We appreciate your kind words!
It’s great to know you had a positive experience. Your feedback inspires us to keep improving.
Best regards,
The CryptoRoyal Team
CommentRemove
| Nikola | |
79.127.211.* | October 10, 2025 04:17 |
Not my first time using this service, and once again everything worked perfect.
| CryptoRoyal admin | October 10, 2025 15:12 |
Hello Nikola!
We appreciate your kind words!
It’s great to know you had a positive experience. Your feedback inspires us to keep improving.
Best regards,
The CryptoRoyal Team
We appreciate your kind words!
It’s great to know you had a positive experience. Your feedback inspires us to keep improving.
Best regards,
The CryptoRoyal Team
CommentRemove
| Jack |  |
185.224.196.* | October 10, 2025 03:58 |
Thank you for your service and speed of exchange!
| CryptoRoyal admin | October 10, 2025 15:09 |
Hello Jack!
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| William Scot | |
57.129.2.* | October 8, 2025 19:44 |
Thank you! Everything went quickly. Exchanged usdt to euro)
| CryptoRoyal admin | October 9, 2025 14:38 |
We appreciate your kind words!
It’s great to know you had a positive experience. Your feedback inspires us to keep improving.
Best regards,
The CryptoRoyal Team
It’s great to know you had a positive experience. Your feedback inspires us to keep improving.
Best regards,
The CryptoRoyal Team
CommentRemove
| Mia |  |
62.210.92.* | October 3, 2025 08:15 |
Thank you! I am your regular customer.
| CryptoRoyal admin | October 4, 2025 08:24 |
Hello Mia,
Reading such reviews is a true pleasure! Thank you for confirming that we are on the right path.
Best regards,
The CryptoRoyal Team
Reading such reviews is a true pleasure! Thank you for confirming that we are on the right path.
Best regards,
The CryptoRoyal Team
CommentRemove
| Ihhhh | |
62.122.114.* | September 12, 2025 11:48 |
Excellent service, fast, high-quality, reliable.
I recommend it.
I recommend it.
| CryptoRoyal admin | September 16, 2025 09:46 |
Hello,
Your words inspire our team to new achievements! Thank you so much for your support.
Best regards,
The CryptoRoyal Team
Your words inspire our team to new achievements! Thank you so much for your support.
Best regards,
The CryptoRoyal Team
CommentRemove
| Vitaliy | |
51.195.190.* | September 7, 2025 16:57 |
I liked everything! Thanks to the exchanger's support service for promptly resolving my exchange issue. I recommend and wish you successful work in the future!
| CryptoRoyal admin | October 6, 2025 09:39 |
Hello Vitaliy!
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| Lidia | |
13.48.145.* | September 7, 2025 14:30 |
It was fine, i have to address my first order to support to verify, but it was greate expiarence.
| CryptoRoyal admin | October 6, 2025 09:38 |
Hello Lidia!)
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| Vladimir | |
51.15.21.* | September 7, 2025 13:34 |
Used it for the first time. Positive impression. Not a bad course. Definitely recommend.
| CryptoRoyal admin | October 6, 2025 09:39 |
Hello Vladimir!)
We appreciate your kind words!
It’s great to know you had a positive experience. Your feedback inspires us to keep improving.
Best regards,
The CryptoRoyal Team
We appreciate your kind words!
It’s great to know you had a positive experience. Your feedback inspires us to keep improving.
Best regards,
The CryptoRoyal Team
CommentRemove
| Denis | |
51.158.252.* | September 5, 2025 17:34 |
The service pleased me. Everything is clear! Not a bad rate and excellent speed of translation. Keep it up!
| CryptoRoyal admin | September 9, 2025 11:34 |
Hello Denis,
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
Thanks for choosing us!
Your feedback means a lot to us. Hope to see you again soon!
Best regards,
The CryptoRoyal Team
CommentRemove
| Alex |  |
188.119.40.* | September 4, 2025 06:51 |
They were fast and helpful. Transfer went very smooth. Recommend. p.s. also multilanguage.
| CryptoRoyal admin | September 6, 2025 14:48 |
Hello Alex,
Thank you for your feedback!
We're delighted to hear you enjoyed our service. Looking forward to see you again!
Best regards,
The CryptoRoyal Team
Thank you for your feedback!
We're delighted to hear you enjoyed our service. Looking forward to see you again!
Best regards,
The CryptoRoyal Team
CommentRemove
| Aleksandra | |
51.89.194.* | September 3, 2025 10:27 |
Exchanged dollars for hryvnia. Awesome site, everything is simple and clear. Support is responsive, helped with the exchange. I will continue to exchange here.
| CryptoRoyal admin | September 4, 2025 06:08 |
Hello Aleksandra,
Thank you for your feedback!
We're delighted to hear you enjoyed our service. Looking forward to see you again!
Best regards,
The CryptoRoyal Team
Thank you for your feedback!
We're delighted to hear you enjoyed our service. Looking forward to see you again!
Best regards,
The CryptoRoyal Team
CommentRemove
| UserOfExchanger |  |
89.45.7.* | September 3, 2025 08:00 |
Exchange run smoothly, reliable exchanger.
| CryptoRoyal admin | September 4, 2025 06:07 |
Hello UserOfExchanger,
We appreciate your kind words. Your feedback motivates our team.
Best regards,
The CryptoRoyal Team
We appreciate your kind words. Your feedback motivates our team.
Best regards,
The CryptoRoyal Team
CommentRemove
CryptoRoyal exchanger's most popular directions for the last 30 days:
| No statistics so far. |