Hello, Peter!
Exchanges are completed.

Hello, Peter!
Exchanges are completed.

It's completed just received email. Thanks for help via @support.

Received my PM best exchanger

08.12.17 18:00 Harsh Thakker – harsh.22.7@gmail.com 195093 49.35.8.136,

Please reply with the transaction details of your payment to Changer and I'll look into it.

Hello, Timon!
Exchange completed. I apologize for the issue and delay.

There's a general issue with ETH network at the moment. There are 20,000+ Unconfirmed Transactions right now (which is a record):

https://etherscan.io/txsPending

Ethereum network is basically clogged up due to an app filling the entire capacity and driving the fees through the roof for everyone else:

We are watching the situation closely and the ETH transaction should eventually confirm and appear on the ETH network as soon as possible.

Karan,

We are unable to complete the ETH transaction due to the current ETH network congestion.

All ETH exchanges are currently disabled on Changer. We simply cannot do any ETH transaction due to this issue with the ETH network.

Transaction refunded back:

The funds have been successfully sent!

From wallet
U 7033 5046 3334

Amount of Transfer
1940.00 USD

To Wallet
U 2248 3890 8761

Amount to Be Credited
1940.00 USD

Recipient's Information
thakkarkaran420@gmail.com

I apologize for the inconvenience.

Hello, Qoberon!
Hi there,

You didn't used the Payment ID we provided you with, thus the exchange failed:

Array
(
[amount] => 267218350000
[block_height] => 1457967
[payment_id] => 0000000000000000000000000000000000000000000000000000000000000000
[tx_hash] => 75927a32da202aa057c16834a83f81fa4e927da8cc09b5decfefe731ef6d7abb
[unlock_time] => 0
)

Exchange completed manually this time:
Transaction #439170858 was successfully completed

Please do not forget about the Payment ID in the future.

Good news. It is good to have a solution. Thanks.

Hello, dear customer!
Please note that Perfect Money can delay some transactions.

Such delayed transactions are processed automatically once Perfect Money approves/releases the transaction to our Perfect Money account.

This is the official Perfect Money explanation of their delay process: "Certain peer to peer transactions may get temporarily blocked and postponed for manual processing by our automatic security system. Transactions that happen to be put under investigation are checked and processed within following 24 hours. We apologize for the possible inconvenience caused by these precautious measures, but they are essential for the safety of your finances within our system and for prevention of potential illegal activities."

Hello, Ali!
Exchange is done and completed from our end.

Bitcoin Cash transaction: https://www.blocktrail.com/BCC/tx/4f0f60b94da49186a8b613c144ed73c1a8c9492751880c7fce034349205e0768

Click and check.

I recieve just 0.75 Unconfirmed bch instead of 0.8 Bch

plz complete the exchange

Ali,
You started the exchange at 07:31:34
Your PM transaction was only received at 10:10:33.

Exchange rate is only locked for 10 minutes. If Perfect Money delays your transaction, there's nothing we can do about that.

This is official explanation from PM regarding their delay system: "Certain peer to peer transactions may get temporarily blocked and postponed for manual processing by our automatic security system. Transactions that happen to be put under investigation are checked and processed within following 24 hours. We apologize for the possible inconvenience caused by these precautious measures, but they are essential for the safety of your finances within our system and for prevention of potential illegal activities."

But you send me 0.75 Bch instead of 0.8 ....
And i pay 1047 pm at 7:37

and after 3 hours in your site bch go down !
but according your text if go up in your site 1009 pm ~ 0.75 Bh
plz be honest and respect your client and do your job the best
complete the exchange correctly

Ali,
The transaction was delayed by Perfect Money, not by Changer.

We couldn't know this before hand, thus there was no way to inform you of this.

Please read Perfect Money explanation: "Certain peer to peer transactions may get temporarily blocked and postponed for manual processing by our automatic security system. Transactions that happen to be put under investigation are checked and processed within following 24 hours. We apologize for the possible inconvenience caused by these precautious measures, but they are essential for the safety of your finances within our system and for prevention of potential illegal activities."

Contact Perfect Money and complain why your transaction was delayed for 3 hours.

He did not complete my exchange and pay for 0.8 bch but he send me 0.75 bch
and he is not responsible and respect client

Ali,
Your transaction was delayed by Perfect Money as explained and shown, not by Changer.

I ask him to tell me the price that he exchange 0.8 bch without my permition
how you calculet the price bch ?
he didnt answer me

Ali,
Why do you lie ??? Of course I answered and you saw the answer:

Exchange Start Date/Time and Rate 07:31:34 (0.00079466)
Received Date/Time and Rate 10:10:33 (0.00075457)

Here are the complete times and exchange rates recorded.

You should stop using Perfect Money if you don't agree with their delay system. It's theirs, not ours. I can't do shit about that. Do you understand ?

AdvCash and Payeer don't delay user transactions, for example.

Customer viewed today @ 13:33

Of course you lie . You are not responsible and respect your client .
And change the price of exchange at anytime you want without my agreement after i order and paid .
You dont allow to exchange with the diffrent price without my permision after wasting my time for many ours .
Changer.com is not honest and DO NOT support and exchange complete and correctly. Just waste your time and UNSAFE as many reviews and clients mentioned

Ali,
Your transaction was delayed by Perfect Money, not by Changer. Do you understand that simple fact ?

Please read Perfect Money explanation: "Certain peer to peer transactions may get temporarily blocked and postponed for manual processing by our automatic security system. Transactions that happen to be put under investigation are checked and processed within following 24 hours. We apologize for the possible inconvenience caused by these precautious measures, but they are essential for the safety of your finances within our system and for prevention of potential illegal activities."

If you are not happy with Perfect Money delay, you should contact and complain to Perfect Money.

If you are not happy with the exchange, simply refund the BCH to this address:

1Ba8jcbWmoVooHQMqaRs8SyPwNqfCd2Gbc

and we will refund your Perfect Money back. No problem.

Hello, Navneet!
Exchange completed. I apologize for the issue and delay.

Hello, Ivan!
Exchange is completed now. You were informed on the Live Chat that we were having issues with our ETH wallet syncing.

I apologize for the issue and delay.

Thank you for your patience and understanding.

Hello, Salar!

Perfect Money can delay some transactions.

Such delayed transactions are processed automatically once Perfect Money approves/releases the transaction to our account.

This is Perfect Money's official explanation: "Certain peer to peer transactions may get temporarily blocked and postponed for manual processing by our automatic security system. Transactions that happen to be put under investigation are checked and processed within following 24 hours. We apologize for the possible inconvenience caused by these precautious measures, but they are essential for the safety of your finances within our system and for prevention of potential illegal activities."

Please reply with the batch number and I'll check manually if it's delayed or not.

Thanks
its done

Salar,
You're very welcome.

Thank you for your patience and understanding.

Hello, Stephan!
Perfect Money can delay some transactions.

Such delayed transactions are processed automatically once Perfect Money approves/releases the transaction to our account.

Reply with the batch number if you want me to be able to check if your transaction is delayed or not.

I sent you Payment ID: 858962
The money is take from my account. and there is no delay on PM payment.
Also the batch number is 194731510
Please sen my BTC

I still waiting for my BTC

Stephan,
You created the exchange order at 03:04:27
We received the PM transaction at 08:53:05
Exchange was completed automatically at 08:54:57

Bitcoin transaction: https://blockchain.info/tx/e56492773927beb26c94ea98a63dddacbf101af1b0a37b79848831cf58944ced

This is PM's official explanation of their delay system: "Certain peer to peer transactions may get temporarily blocked and postponed for manual processing by our automatic security system. Transactions that happen to be put under investigation are checked and processed within following 24 hours. We apologize for the possible inconvenience caused by these precautious measures, but they are essential for the safety of your finances within our system and for prevention of potential illegal activities."

I receive it, with delay, but it is not bad.
Thanks

Hello, Myst2000!
Exchange completed. I apologize for the issue and delay.

Yes i see thank you! :)

Received it right now. Thanks

Hello, Rose!
Thank you for your patience and understanding.

Hello, Dm!
Your Bitcoin transaction is still Unconfirmed (0 confirmations):

https://blockchain.info/tx/b09b3bda20fe82230217407da849da52c199605f3dfb29a6cbc6118baa8cbac1

Exchanges from Bitcoin are processed automatically after 1 confirmation.

Confirmation speed depends 100% on the Bitcoin network, not Changer.

Hello!
Can you resend BTC, by mistake i send BCC to BTC wallet

Dm,
Exchange is done and completed.

Bitcoin Cash transaction: https://www.blocktrail.com/BCC/tx/93d709e0006356cd3b8f13a4ddc8cdb9f77aeb6997b6ff4e342296a6febb48b2

Bitcoin Cash transactions are irreversible, thus we cannot reverse the transaction.

Hello, Femi!
Resolved via email. I was asking about the Bitcoin transaction hash.

Cool, things have been properly resolved. Thanks

Hello, Femi!
Care to reply with the exchange ID or the transaction details of your payment to Changer ??? Since you are asking for assistance ?

Femcruz that is my user id , I have sent you countless mails but not reply yet since yesterday

Reply my mail since yesterday.

Femi,
Resolved via email.

Hello, Hamed!
Exchange completed. I apologize for the delay.

Confirmed
Thanks