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Exchange rates:
1210987
Exchangers:
477
Updated:
13:22:32
bitsz.io exchanger website screenshot

Bitsz exchanger

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Status: active Reviews: 334
Age: 2 years 4 months Financial claims: 03
On BestChange: 8 months Total currencies: 63
Country:
Seychelles
Exchange rates: 3 656
AML transparency: AML Total reserves: $4 096 985 947
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When creating a financial claim, please make sure that the exchange regulations specified on the website Bitsz have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the Bitsz administrator resolve the problem more quickly.

If you didn't like the Bitsz's service and want to write about it, use the Comment review type.

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Add a comment:
Halsey 85.117.105.* September 16, 2026 21:06
I spent a long time looking for a good exchange service. This one is fast—they complete the exchange within 5 minutes. No issues.
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Boris 66.163.119.* September 16, 2026 12:29
I normally keep several exchanger tabs open and compare the conditions. This time I chose this one because the calculation looked suitable. The transaction went through without trouble.
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Carl 178.17.59.* September 16, 2026 06:23
I fully trust this currency exchange. The rate is always favorable, and the exchange is quick.
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Peter Crown 51.158.254.* September 15, 2026 21:16
Used Bitsz for a crypto swap and everything went smoothly. The rate was fair, the process was quick, and there’s a good choice of coins. The interface is simple and easy to navigate.
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Tom 109.191.88.* September 15, 2026 13:13
It's nice to deal with this exchanger: fast procedure, support works well and conditions are good.
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Andrew 89.124.11.* September 15, 2026 07:07
Swapped some SOL to USDT here. The interface is clean, rates are solid, and the whole process took maybe 5 minutes. No hidden fees, definitely using it again.
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Nik 72.56.63.* September 15, 2026 01:04
A trustworthy cryptocurrency exchange platform that consistently provides quick service and favorable rates. I strongly recommend it.
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Gena 144.124.192.* September 14, 2026 15:49
Sometimes the best review is simply that you don’t have to think much about the service. I selected the cryptocurrency, checked the exchange details, and completed the transaction. Everything worked as expected, which is what I wanted.
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Gotthilf 84.17.54.* September 14, 2026 09:44
The interface is very user-friendly — everything is intuitive and right at your fingertips. I'm happy with the huge selection of cryptocurrencies. I managed to complete the trade in just a couple of clicks, no unnecessary hassle.
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Mike 185.107.80.* September 12, 2026 15:05
Reliable service with competitive rates. Processed my swap instantly without unnecessary verification steps. The clear terms make the process entirely stress-free.
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Olga 84.239.14.* September 11, 2026 22:02
Visited the website to exchange cryptocurrency. The transfer arrived in five minutes. The rate was locked in right away, and the final amount matched the calculation.
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Abraham 77.83.10.* September 11, 2026 08:18
For cryptocurrency, this currency exchange is the best for me — the rate is favorable and the exchange is fast.
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Egor 72.56.63.* September 10, 2026 19:28
A dependable and trustworthy cryptocurrency exchange platform. Transactions are consistently quick, and the rates are favorable. Strongly recommended!
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Tonya 109.248.149.* September 9, 2026 13:44
All necessary currencies are available, the exchange is fast, and support responds promptly. Five stars.
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Victor 163.123.143.* September 9, 2026 00:52
Tried many exchangers, this one stands out. Great rates, fast transfers, wide coin selection. Support can be slow but it's fine. Recommend.
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Clarke 51.159.125.* September 8, 2026 07:03
I often use the exchange, it's my favorite. Lots of cryptocurrencies, low fees.
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Frank 51.158.254.* September 7, 2026 19:00
The exchanger has a simple interface and a good selection of cryptocurrencies. The swap process was easy to follow, and the transaction went smoothly. Support was also responsive when I had a question. Overall, a convenient option for crypto exchanges.
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Gerhard 84.17.54.* September 7, 2026 06:40
I've relied on this platform for ages for my routine transfers. The rates are always solid, and the payments go through instantly. It's exactly what I need in terms of trustworthiness.
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Bred 213.230.78.* September 6, 2026 18:35
I usually check the rate first, then look at the available coins and finally the transaction process. This service worked well on all three points, so I had no reason to keep searching.
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Maxim 149.88.25.* September 6, 2026 06:10
The exchange interface is simple and easy to follow. I liked that the coin selection is broad, and my transaction went through without unnecessary steps.
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Boris 217.138.220.* September 5, 2026 18:08
I had one minor question before making the swap, so I contacted support. Got a useful answer without a long back-and-forth, then completed the exchange normally.
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Sergiy T. 46.175.165.* September 5, 2026 06:04
I messed up and entered the wrong MEMO while swapping XRP for LTC. Reached out to support. The agent jumped in and helped manually push the transaction through. It took a bit longer than I expected, but the main thing is everything went through fine.
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Kirill 45.202.202.* September 4, 2026 16:07
I’ve used several crypto exchange services, and this one has a fairly comfortable interface. The available coins are a nice plus, especially when looking for less common options.
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Ben Taylor 89.124.11.* September 4, 2026 03:58
Decent rates on major alts and fast processing. Was swapping SOL to USDT yesterday, went through in 5 mins. Sleek UI, no useless verification steps.
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Tom 158.255.212.* September 3, 2026 15:52
This exchanger has proven itself well. I often use their services and have had no problems.
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Alisson 187.43.199.* August 31, 2026 12:49
According to the information available, the exchanger has no financial obligations to this user
The AML case arose due to high-risk markers in the assets that the user had sent
I made a BTC to USDT conversion through Bitsz, and my transaction was placed under AML review. It has now been 59 days, and I still have not received my funds or a definitive solution.

I contacted support several times. Initially, I was instructed to contact the AML department by email, but I received no response. Later, the support team told me that apparently my emails were not reaching their inbox and asked me to use another email provider.

Because of this, I used my wife's email address to contact them, solely because Bitsz itself told me that my previous emails were not being received. I did this in an attempt to resolve the situation, not to provide incorrect information or hide anything.

After I was finally able to proceed, Bitsz began requesting several documents for KYC verification. I provided everything they requested, including identification documents, proof of address, information regarding the source of funds, tax documents, and bank statements.

Even after completing the KYC process, they continued requesting additional documents, including documents that I had already submitted multiple times.

At one point, Bitsz even informed me that they were ready to process my order. However, the following day they reversed that statement and said that the previous message had been sent “by mistake by a colleague” and that my funds were still blocked.

After providing all the requested documentation, I was told that my case would be reviewed within approximately 7 business days. That deadline passed. When I contacted them again, I was simply told that they were checking with their liquidity provider and that I needed to wait.

I have provided everything they have requested. There is no longer any reasonable justification for simply asking me to be patient without providing a clear solution or a concrete deadline.

I am extremely frustrated and disappointed with the way Bitsz has handled my case. My money has been held for 59 days, with repeated document requests, documents being requested again after I had already submitted them, contradictory information from their support team, and still no resolution.

I want Bitsz to return my funds immediately and finally resolve this matter.

I am posting this as a warning to other users: please do your research before using this platform. I never expected a simple cryptocurrency conversion to turn into a 59-day ordeal, especially after fully cooperating with every verification request.

Bitsz, I have done everything you asked me to do. I am no longer asking for “patience.” I am asking for my money to be returned and for this matter to be resolved.
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Bitsz admin September 1, 2026 08:31
Hello Alisson, crypto has been stopped Darkmarkets risk tags. Since last 12h we confirmed with you refund to the origin address. Please wait when this operation will be done by our liquidity providers managers.
Claim solved
Bitsz admin September 2, 2026 08:09
Alisson, Refund is completed
BestChange admin September 2, 2026 13:39
Hello,

Unfortunately, according to the AML analysis carried out, the cryptocurrency you sent is marked High-risk and associated with illegitimate sources.

We regret that this situation occurred and you did not notice the warning about AML verification when creating an order, and were also not informed about the status of the funds in the transaction you sent.

In this case, according to the information security rules, the international AML&KYC policy https://www.bestchange.com/faq.html#frozen-transaction and the regulations of the exchange service, additional verification is required to consider a refund. You agreed to the rules of the exchanger and the AML policy when creating the order.

Before making your next exchange, we recommend using our AML check tool to review the crypto address or transaction in advance: https://www.bestchange.com/report/

Sincerely, administration of the BestChange exchanger monitor.
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Boris 217.138.220.* September 2, 2026 05:18
What I noticed first was how easy it was to find the information I actually needed. No digging around. The exchange itself was quick and the support response was helpful too.
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Dan 96.62.74.* September 1, 2026 17:13
This is a proven exchanger I've relied on for years. I regularly use it to move assets between different networks, and I'm fully happy with how fast they handle transactions and how clear their conditions are.
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Ryan 89.124.8.* September 1, 2026 05:07
Solid platform for crypto swaps. Dropped my BTC for LTC here. The processing was smooth, interface is intuitive, and rates are fair. Support answered nicely.
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Tom 109.191.88.* August 31, 2026 17:02
I use this exchanger quite often and like the rate offered. The procedure itself is quite quick.
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11 pages: 1110973



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