Exchange rates:
815861
Exchangers:
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Updated:
01:44:57
bitcoinbox.io exchanger website screenshot

BitcoinBox exchanger

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Status: active Reviews: 337
Age: 1 year Financial claims: 02
On BestChange: 9 months Exchange rates: 3 620
Country:
Switzerland
Reserve: $1 879 460 106
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When creating a financial claim, please make sure that the exchange regulations specified on the website BitcoinBox have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the BitcoinBox administrator resolve the problem more quickly.

If you didn't like the BitcoinBox's service and want to write about it, use the Comment review type.

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Add a comment:
Purisa 49.229.237.* November 21, 2025 18:22
I try many exchangers for a long time, and I add this into my favorites. The course is top, the support is also a buzz, and they pay quickly. In short, I liked the exchanger.
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Kev 92.41.144.* November 20, 2025 17:26
Guys, thanks a lot for such fast and reliable transfer! You are big profs, good luck.
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Hector 176.3.41.* November 20, 2025 15:21
Usdt — n26 eur nice rate and fast transfer, danke.
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Lopez 90.166.58.* November 19, 2025 16:23
Quick payment tezer bbva bank very good gracias.
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Sunti 110.49.105.* November 19, 2025 08:28
The support is very good, they helped me make an order for an exchange, otherwise I couldn't figure it out. And they sent the money quickly.
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Dace 185.5.48.* November 18, 2025 10:17
Jien kont qed nirtira l-kripto-munita gall-ewwel darba, qattajt mien twil nagel uffiju tal-kambju gal dan u waqaft hawn. Huwa tixim il-kors u numru kbir ta'ekstras. galiet meta jinoloq skambju. Il-fondi waslu f'goxrin minuta, saansitra aktar malajr milli tgid il-websajt.
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Nicolai 212.97.236.* November 17, 2025 14:38
Grazie ragazzi, i soldi sono arrivati. Rapidamente tenuto, che mi ha fatto molto piacere, successo e tutto il meglio.
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Franz 94.44.97.* November 17, 2025 08:08
Amikor elszr vltoztattam itt, kellemesen meglepdtem. Nagyon gyorsan dolgoznak, eurban adjk ki az usdt-t a weboldalon azt jelzik, hogy a kzi csere gy trtnik. 7-8 perc alatt megkaptam az eurt, mintha automatikusan megtrtnt volna. Mg sosem lttam ilyet, hogy szinte legyek.
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Harry 31.94.0.* November 16, 2025 17:04
Nice exchanger. Clear interface bribed me and I decided to make an exchange here. Always keep in touch about exchange progress. The time spent on the exchange was 23 minutes. This suits me, I will definitely make exchanges here in the future.
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Duk 113.185.44.* November 15, 2025 09:57
Everything is nice, was served in 10 minutes. Exchanging eth to thb.
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Oksana 91.215.124.* November 14, 2025 17:54
The review is being checked by the monitor's administration
Fake rates, no English support.

I placed order exchange at a rate of 1 to 43.5687; however, the payment I received was calculated at a rate of 1 to 43.15. All provided forms and order details indicated the rate as 1 to 43.5687. The difference appeared only when I received the payment.

This exchanger states the exchange rate in request if the market exchange rate changes by not more than 0.01%. The rate difference in my case is more than this 0.01%. I chose this exchanger only because of the rate 1 to 43.5687 in any other rate I would choose another.

I consider such conduct to be unfair not only to customers but also to other exchangers, as it creates a misleading competitive advantage.

Their support team did not provide a resolution to this issue and they don’t support English.
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BitcoinBox admin November 14, 2025 18:08
Hello, Oksana. We apologize for the situation. During the processing of the transaction, the cryptocurrency rate changed across all directions, which is an automatic system process and not specific to our exchange. The rate is fixed at the moment the cryptocurrency is received. We would also like to inform you that our support team can communicate in English and other foreign languages using a translator.
Claim solved
Oksana November 14, 2025 18:37
Your explanation is inconsistent with the facts:

1) At order creation, the rate was confirmed as 1 to 43.5687 by your system in order details. The rate of 1 to 43.15 only appeared after the exchange was completed, just a post-factum notice. I didn't agree that rate. I can provide screenshot

2) When I contacted support, they were not communicating in English. I can provide screenshot.
Claim renewed
BitcoinBox admin November 14, 2025 18:49
Oksana,

Thank you for your feedback.

We would like to clarify that at each stage of processing your request, you were automatically sent email notifications. In these emails, you can see that the rate changed at the moment your cryptocurrency was received. We always fix the rate at the moment the funds are received into the system.

Regarding your communication with our support team, we would like to explain that our Telegram channel has an automated response system, which always provides answers in Russian. We apologize if this caused any inconvenience.

If you have any further questions, please feel free to reach out. We are always here to assist you.
Claim solved
Oksana November 14, 2025 19:06
So you:
1) Claim an attractive rate and get to the top of the exchange list.
2) Accept orders at that rate.
3) Change at lower rate, not better than other exchangers.

Yes, I was notified about the rate changed, AFTER the payout was already in progress, so I had no choice to cancel.
Claim renewed
BitcoinBox admin November 14, 2025 19:19
Oksana, we would like to clarify that in the direction of your exchange, we are never at the very top of the list. The time difference between the sending of emails is about 50 minutes from the moment the cryptocurrency is received to the moment the funds are received by you. You could have contacted us as soon as you noticed the rate change, and if it didn’t suit you, we would have refunded your funds.

At this moment, the only option we can offer is to send the difference in USDT. If this solution is acceptable to you, please contact us via email.

If you have any further questions, please feel free to let us know. We are always here to assist you.
Claim solved
Oksana November 14, 2025 19:47
The solution is acceptable and I sent you an email.
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Julia 5.91.92.* November 14, 2025 15:49
Grazie, il denaro arrivato. L'elaborazione stata rapida, il che mi ha reso molto felice. Buona fortuna e auguri.
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Huang 171.253.136.* November 13, 2025 08:27
Thanks master dongs arrived, fast bank transfer.
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Ivona 194.154.250.* November 12, 2025 16:52
Zmenre s krsnou webovou strnkou a dobrou podporou. Peniaze poslali rchlo, ale chcel som jednu platbu namiesto dvoch.
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Ida Ayu 114.79.18.* November 12, 2025 12:26
A quick deal at a good rate. usdt to Indonesian rupiah.
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Martin 213.162.80.* November 11, 2025 17:03
Cool exchanger. Saw them few month ago and makred for myself to make an exchange here. And i can say that it was worth it. Fast payment plus so friendly support give me good experience of using this service.
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Hanna 78.240.253.* November 11, 2025 11:01
Merci pour le retrait rapide de la crypto-monnaie sur le compte wise et un service agrable.
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Kira 84.15.183.* November 10, 2025 07:41
There was an urgent need to transfer funds to the Genome payment system. I contacted this point, everything was done perfectly, there are no complaints.
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Oxana 80.94.250.* November 9, 2025 18:06
Cardul bpay a fost un transfer rapid de la pltitor usd mulumesc pentru asta.
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Arnold 37.30.20.* November 9, 2025 14:02
Moje oczekiwania s spenione. Wszystko jest w porzdku, patno nie zostaa opniona, kwota przysza zgodnie z instrukcj.
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Blekte 151.37.167.* November 8, 2025 16:55
Grazie, i fondi sono arrivati, tutto fantastico. Ottimo scambiatore.
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Amnat 49.230.76.* November 7, 2025 13:48
Thank you, everything is great. Fast translation, the rate is also not bad. I will most likely exchange here again.
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Vidmantas 83.179.60.* November 7, 2025 10:30
Kurdamas paraik nurodiau vienkartin mokjim. Jie nedelsdami susisiek su manimi, perspjo, kad dl limit nebus galima sumokti vienu mokjimu, ir ikart pasil nuolaid kitam keitimui.
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Spencer 79.116.242.* November 6, 2025 16:46
Fast exchanger. Get lucky to find it to change usdt to usd wise. Everything is very clear on site. And fast payment.
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User 31.161.200.* November 6, 2025 11:35
Thank you for successful exchange. Have a nice day.
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Kim Sun 118.235.24.* November 5, 2025 16:42
Thanx you, fast transfer to bank of beijing with bill provided.
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Purisa 171.100.12.* November 4, 2025 18:45
Thanks, nice and clear exchanger. Good and fast payment.
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Olof 109.41.113.* November 4, 2025 14:58
Danke, fast and reliable exchanger. Transfer usdt to n26 euro account got completed in 15 mins.
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Shana 91.73.55.* November 4, 2025 09:58
Did multiple USDT to Alipay transfers, everything completed in 5 to 10 minutes, also wonderful customer support. Will be using again for sure.
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Andres 91.129.101.* November 3, 2025 08:32
Esimest korda kasutasin seda vahetajat raha vljavtmiseks advcashist Swedbanki kontole. Vahetus toimub 30 minutiga. Vahendid laekusid he lekandega. Mul pole kaebusi.
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11 pages: 1087652

BitcoinBox exchanger's most popular directions for the last 30 days:




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