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Mercuryo exchanger
Go to the Mercuryo site
Information from the exchanger administration
Mercuryo - fast exchange service at a favorable rate with a European license! Mercuryo is partnered with the world's largest exchanges such as Binance, Bitfinex, OKEx, EXMO,ByBit, Phemex etc.
Leave feedback about the exchanger
Please check step-by-step instruction below https://bit.ly/326TkaB We support the following currencies Fiat - USD, EUR, RUB, GBP, UAH, TRY Crypto - BTC, BCH, ETH, USDT, BAT, TRX, OKB, ALGO, DAI, eGLD(ERC20) It is necessary to pass KYC with a valid identification document (ID card, passport or driving license) when you buy crypto the first time. Verification usually takes 10-15 minutes if you have provided all the necessary pictures correctly. Our advantages - User-friendly interface for buying and sending crypto, - Mobile version for phones and tablets, - Quick customer support service, - Favorable exchange rates, - Visa / MasterCard support - credit, debit and virtual cards, - Ąpple pay and Google Pay support, - Yandex.Money(YouMoney) and QIWI support via virtual card, - Maximum amount per 1 transaction - 4000 EUR, - Daily limit of 10 000 EUR, monthly limit of 25 000 EUR, - Ability to attach up to 3 cards by default, - No miners commission/gas - Mercuryo pays for you Exchange service operates 24/7. Support work hours: 8:00-24:00 GMT+3 every day Support email: support@mercuryo.io Telegram group: https://t.me/mercuryo_en Live chat: https://change.mercuryo.io/(Save the link the bookmarks to buy crypto with the lowest %) Other
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| Status: | disabled | Mercuryo reviews: | 0/15 | |
| Exchange rates: | — | Advanced Cash TS: | — | |
| Reserve: | — | Perfect Money TS: | — | |
| Age: | 2 years 8 months | WebMoney BL: | — | |
| On BestChange: | 2 years 2 months | MyWOT rating: | 3.0 | |
| Country: |  |
United Kingdom | Forums: | — |
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Use this type of feedback only if get no money from the Mercuryo exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed. Make sure that you specify the exchange order number in this case – it will help the Mercuryo administration solve the problem faster. If you just do not like the service at Mercuryo and you want to share your opinion – select the Comment feedback type. |
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Add a comment:
I've got 1.5 BTC over the last 6 years transferred through different exchange platforms, this is THE FIRST time when I experience such bad service and terms. So I've paid 5000 RUB, uploaded my photo, my driving license. Got a notification that my wallet has been replenished with the amount and then I see nothing on my wallet. I've contacted support and the guy told me he had created a ticket for their tech support to look into this, which will take ....... 4 HOURS up to 4 DAYS. Is this some kind of a joke? I've told him this is ridiculous and I need my funds now, If I wanted to get these after 4 days, I would do the transaction 4 days later. The guy from support dissapeared for 15+ minutes and I am not even going to wait further.
| Admin BestChange.com | (January 23, 2021 | 15:03) |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Admin Mercuryo | (January 24, 2021 | 20:33) |
Hello, Max!
We are sorry, that you have faced challenges buying crypto with Mercuryo. We had tech issues. You contacted tech support and the agent informed you, that solving the issue might take time, to manage expectations the support agent emphasized the ETA for solving the problem, which might take from 4 hours up to 4 working days. Afterwards you informed us, that you have filed for chargeback at your bank. So in this case, we assure, you need to negotiate with your bank about returning your funds.
Regards,
Mercuryo support.
We are sorry, that you have faced challenges buying crypto with Mercuryo. We had tech issues. You contacted tech support and the agent informed you, that solving the issue might take time, to manage expectations the support agent emphasized the ETA for solving the problem, which might take from 4 hours up to 4 working days. Afterwards you informed us, that you have filed for chargeback at your bank. So in this case, we assure, you need to negotiate with your bank about returning your funds.
Regards,
Mercuryo support.
Claim cancelled
CommentRemove
Be careful. I was buy 400 USDT on this site, and they are gone. It seems that they send USDT to my wallet but tx id showing failed and my Mercuryo waleet is empty. Suport not responding to my deeper questions. They probably stole my cash.
| Admin Mercuryo | (March 14, 2020 | 10:03) |
Hello, Ondrej!
We encountered a problem with USDT delivery yesterday. The transaction has been cancelled and we have delivered 400USDT back to your account. Please, check out.
Sorry for the inconvenience caused.
Best wishes,
Mercuryo.io team
We encountered a problem with USDT delivery yesterday. The transaction has been cancelled and we have delivered 400USDT back to your account. Please, check out.
Sorry for the inconvenience caused.
Best wishes,
Mercuryo.io team
Claim cancelled
| Admin BestChange.com | (March 14, 2020 | 11:16) |
Hello, Ondrej!
Tell us did you receive your funds?
Best regards, BestChange administration.
Tell us did you receive your funds?
Best regards, BestChange administration.
| Ondrej | (March 14, 2020 | 11:53) |
Hello!
Almost 24 hours after reported problem I got the funds back on mercuryo wallet. Now I am sending my funds to my personal wallet and it seems all ok. Thanks for your cooperation.
Almost 24 hours after reported problem I got the funds back on mercuryo wallet. Now I am sending my funds to my personal wallet and it seems all ok. Thanks for your cooperation.
Claim renewed
| Ondrej | (March 14, 2020 | 11:57) |
Canceling claim
Claim cancelled
| Admin Mercuryo | (March 14, 2020 | 20:20) |
Ondrej, thank you for the feedback.
CommentRemove
I joined this site today...They answered indian transactions not allow at this time...Better luck next time...I have mail evidences
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..Several times used the services of mercury. Very happy. Reliable, fast, prompt feedback from operators who are ready to help in everything, and a normal procedure for verification of identity...I recommend this exchanger.
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Was a delay with passport verification. Had to contact support, they fixed it. Overall - good wallet, worth trying.
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Normal btc wallet with small fees. I used it several times.
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Works ok, need KYC for bigger amounts. the rest is fine. I recommend. Fee is only 3% or so.
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The only tng i dislike is passport upload. Always a pain in a back. But apart from that wallet is pretty cool.The
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Top cryptowallet. I love it. Very quick app.
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Hey guys please add switch to Russian. And some more coins
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Bitcoins come instantly and sell very quickly. The price is excellent, support helps.
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I used it a few times to buy and send BTC . Not super quick, I wasnt in a hurry though. Lowest commission.
When you send BTC they pay network fee themselves.
I recommend.
When you send BTC they pay network fee themselves.
I recommend.
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A little difficult payment system and verification, But the service works, quickly answered, apologized and returned the money.
//AA
//AA
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I sent 0.01618 BTC for exchange to a VISA card. No one in the chat and e-mail during working hours does not respond, sending to VISA card does not work. Lost time and money, be careful.
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Good morning, i have purchased bitcoin from this site and i didnt receive any. Transaction was processed successfully by the bank. After one hour i have received a message from the bank that someone tries to execute a strange transaction by my name. I suppose thy they steal personal data. I am waiting my money and do not recommend you to work with them
email - vanrooyen87@outlook.Com
email - vanrooyen87@outlook.Com
| Admin BestChange.com | (March 20, 2019 | 17:41) |
Hello,
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
A request for the administrator of the exchanger to respond to this complaint from the user.
Best regards, BestChange administration.
| Admin Mercuryo | (March 20, 2019 | 17:59) |
Hello, Van Rooyen!
I'm sorry.
My colleague is already talking to you.
We will solve your problem soon.
I'm sorry.
My colleague is already talking to you.
We will solve your problem soon.
Claim cancelled
CommentRemove
I made a purchase from El Salvador and was great! But i tried to make a couple more the next day and Mercuryo blocked my country.. So sad..
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I made a transaction for $ 48 bought 0,012340 Satoshi but the funds have not yet been credited to my account. I don't trust this site anymore. Be careful. There are scammers working here. Thank you
| Admin Mercuryo | (March 1, 2019 | 12:21) |
Hello, Bakhtiyor!
Our customer support manager has already contacted you. The money has been sent to you. We have attached the link to the transaction several times already, and I attach it one more time:
https://www.blockchain.com/btc/tx/8bcee869d81a14d8e6dc983367e11d64542abc9f040d8a7f9f30d3242a204b6b
Our customer support manager has already contacted you. The money has been sent to you. We have attached the link to the transaction several times already, and I attach it one more time:
https://www.blockchain.com/btc/tx/8bcee869d81a14d8e6dc983367e11d64542abc9f040d8a7f9f30d3242a204b6b
Claim cancelled
CommentRemove
So far all of my transactions have been sent successfully and promptly, so I am a satisfied customer. I will keep using their service if their standards don't lapse.
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I advise this exchanger. Easy interface. Service at a high level.
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Thank you for your fast order completion and low fees. Best choice among all the exchangers
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I completely recommend this exchange site. It is totally safe and has a rigorous process that takes care of all our data. Their verifications and responses are quick and comply with what is asked. I'm very satisfied.
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Mercuryo exchange service's most popular directions for the last 30 days: