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Exchangers:
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Mercuryo exchanger

Other
Status: active Mercuryo reviews: 0/15
Exchange rates: 14 Advanced Cash TS:
Reserve: $4 612 153 Perfect Money TS:
Age: 1 years 9 months WebMoney BL:
On BestChange: 1 years 3 months MyWOT rating: 3.0
Country: Russia Forums:
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Use this type of feedback only if get no money from the Mercuryo exchanger after it is due. When the funds from an exchange or refund operation reach your account, the claim must be dismissed.

Make sure that you specify the exchange order number in this case – it will help the Mercuryo administration solve the problem faster.

If you just do not like the service at Mercuryo and you want to share your opinion – select the Comment feedback type.

 
Add a comment:
Ondrej 78.108.156.* (March 13, 2020 | 23:22)
Be careful. I was buy 400 USDT on this site, and they are gone. It seems that they send USDT to my wallet but tx id showing failed and my Mercuryo waleet is empty. Suport not responding to my deeper questions. They probably stole my cash.
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Admin Mercuryo (March 14, 2020 | 10:03)
Hello, Ondrej!

We encountered a problem with USDT delivery yesterday. The transaction has been cancelled and we have delivered 400USDT back to your account. Please, check out.
Sorry for the inconvenience caused.

Best wishes,
Mercuryo.io team
Claim cancelled
Admin BestChange.com (March 14, 2020 | 11:16)
Hello, Ondrej!

Tell us did you receive your funds?

Best regards, BestChange administration.
Ondrej (March 14, 2020 | 11:53)
Hello!
Almost 24 hours after reported problem I got the funds back on mercuryo wallet. Now I am sending my funds to my personal wallet and it seems all ok. Thanks for your cooperation.
Claim renewed
Ondrej (March 14, 2020 | 11:57)
Canceling claim
Claim cancelled
Admin Mercuryo (March 14, 2020 | 20:20)
Ondrej, thank you for the feedback.
3
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Haranadh 223.196.171.* (November 3, 2019 | 15:00)
I joined this site today...They answered indian transactions not allow at this time...Better luck next time...I have mail evidences
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Rashad 46.228.176.* (October 27, 2019 | 20:20)
..Several times used the services of mercury. Very happy. Reliable, fast, prompt feedback from operators who are ready to help in everything, and a normal procedure for verification of identity...I recommend this exchanger.
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Alex 178.62.113.* (August 29, 2019 | 09:31)
Was a delay with passport verification. Had to contact support, they fixed it. Overall - good wallet, worth trying.
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A.potapych 198.16.78.* (August 28, 2019 | 20:04)
Normal btc wallet with small fees. I used it several times.
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Daniel 104.236.213.* (August 28, 2019 | 16:55)
Works ok, need KYC for bigger amounts. the rest is fine. I recommend. Fee is only 3% or so.
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Grigory 109.61.214.* (August 26, 2019 | 16:17)
The only tng i dislike is passport upload. Always a pain in a back. But apart from that wallet is pretty cool.The
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Arthur 46.101.92.* (August 25, 2019 | 18:51)
Top cryptowallet. I love it. Very quick app.
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Albert 162.243.246.* (August 24, 2019 | 13:19)
Hey guys please add switch to Russian. And some more coins
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Alex 45.15.73.* (August 22, 2019 | 12:14)
Bitcoins come instantly and sell very quickly. The price is excellent, support helps.
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Maksim 77.222.100.* (July 26, 2019 | 17:06)
I used it a few times to buy and send BTC . Not super quick, I wasnít in a hurry though. Lowest commission.
When you send BTC they pay network fee themselves.
I recommend.
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Alex 77.218.241.* (July 14, 2019 | 10:16)
A little difficult payment system and verification, But the service works, quickly answered, apologized and returned the money.
//AA
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Max 91.236.116.* (April 2, 2019 | 13:36)
I sent 0.01618 BTC for exchange to a VISA card. No one in the chat and e-mail during working hours does not respond, sending to VISA card does not work. Lost time and money, be careful.
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Van Rooyen 109.246.117.* (March 20, 2019 | 15:59)
Good morning, i have purchased bitcoin from this site and i didnít receive any. Transaction was processed successfully by the bank. After one hour i have received a message from the bank that someone tries to execute a strange transaction by my name. I suppose thy they steal personal data. I am waiting my money and do not recommend you to work with them

email - vanrooyen87@outlook.Com
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Admin BestChange.com (March 20, 2019 | 17:41)
Hello,

A request for the administrator of the exchanger to respond to this complaint from the user.

Best regards, BestChange administration.
Admin Mercuryo (March 20, 2019 | 17:59)
Hello, Van Rooyen!
I'm sorry.
My colleague is already talking to you.
We will solve your problem soon.
Claim cancelled
3
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Salvadoran 179.5.103.* (March 3, 2019 | 07:10)
I made a purchase from El Salvador and was great! But i tried to make a couple more the next day and Mercuryo blocked my country.. So sad..
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Bakhtiyor 213.230.114.* (March 1, 2019 | 08:27)
I made a transaction for $ 48 bought 0,012340 Satoshi but the funds have not yet been credited to my account. I don't trust this site anymore. Be careful. There are scammers working here. Thank you
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Admin Mercuryo (March 1, 2019 | 12:21)
Hello, Bakhtiyor!
Our customer support manager has already contacted you. The money has been sent to you. We have attached the link to the transaction several times already, and I attach it one more time:
https://www.blockchain.com/btc/tx/8bcee869d81a14d8e6dc983367e11d64542abc9f040d8a7f9f30d3242a204b6b
Claim cancelled
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Robin 82.102.24.* (February 7, 2019 | 13:44)
So far all of my transactions have been sent successfully and promptly, so I am a satisfied customer. I will keep using their service if their standards don't lapse.
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Jack 185.189.113.* (February 6, 2019 | 17:18)
I advise this exchanger. Easy interface. Service at a high level.
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Garry 185.20.99.* (January 16, 2019 | 23:31)
Thank you for your fast order completion and low fees. Best choice among all the exchangers
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Kevin 185.104.184.* (January 15, 2019 | 15:46)
I completely recommend this exchange site. It is totally safe and has a rigorous process that takes care of all our data. Their verifications and responses are quick and comply with what is asked. I'm very satisfied.
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Robert 185.195.16.* (January 15, 2019 | 06:43)
Good, reliable and safe for exchange. Excellent support. Highly recommended
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