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bit-exchanger.me exchanger website screenshot

BitExchanger exchanger

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Status: active BitExchanger reviews: 0218
Exchange rates: 2183 Advanced Cash TS: 2
Reserve: $80 196 547 Perfect Money TS: 705.50
Age: 7 years 11 months WebMoney BL:
On BestChange: 7 years 5 months MyWOT rating: 5.0
Country: Ukraine Forums:
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When creating a financial claim, please make sure that the exchange regulations specified on the website BitExchanger have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the BitExchanger administrator resolve the problem more quickly.

If you didn't like the BitExchanger's service and want to write about it, use the Comment review type.

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Add a comment:
Berlin-SA 156.220.44.* February 24, 2024 09:08
The review is being checked by the monitor's administration
This exchanger is a deceiver, I chose a non-fixed price and I sent them 50 USDT told me that it would reach 51.33 Matic and a minute before sending the money, he told me that the amount is 45 Matic, although their price has not changed from the time the order was created and the world price is higher than this, obviously, before sending the money to you, he chooses a price not within what is agreed, although the amount is small, but the loss is estimated at 12%
I never recommend them.
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BitExchanger admin February 24, 2024 10:39
Hello Berlin-SA,
Costs for the commission of sending and processing the order - we do not charge in the tariff Not fixed rate. If you think that the exchanger is obliged to cover all transaction costs - it is not true. We only cover costs in rates where customers pay a commission. When you buy cryptocurrency on the exchange - it takes a commission, when you withdraw cryptocurrency from the exchange - it takes a commission. That doesn't make you uncomfortable, does it? We can't cover all the costs and work at a loss. Exchanges are for exchanging, not for making money. We apologize if we have caused you any inconvenience.
Berlin-SA February 24, 2024 10:58
This talk is not true there is no transfer fee or buying and selling currency up to 12%
it is not my business to pay you the currency fees that you send
When I sent the money, I sent it correctly without any fees
It is supposed that when you place an ad, it should be correct, but what happened half an hour after I sent you the money, although the price is still fixed, you changed it and sent it minus 12%
BitExchanger admin February 24, 2024 12:29
Berlin-SA, There is no % commission here, there are fixed amounts that are charged by providers. Our service is not a platform for making money. We do conversion and exchange, but in no way provide services for earning or arbitrage of currencies. If you are not satisfied with the way exchangers work - you can do the exchange on the exchange. We have a clear description of how we work and it says that we do NOT cover commissions in the tariff Not fixed rate. If you need a clear amount to exchange - choose a tariff with a commission. Or use the exchange on the exchange. No exchanger will not work in minus, it is not profitable. We have a mark - floating rate, we have clearly defined rules - if you were not satisfied with something, you would not do the exchange. Once again, if you came to make an exchange without commissions and earn money - this is not for exchangers, you will not earn on them. Have a nice day!
Berlin-SA February 24, 2024 12:56
And you too, why don't you exchange on trading platforms, why do you create a website and sell and buy cryptocurrency, even though there are many trading platforms
Sir, if the exchange is unprofitable for you or me, what's the point of creating an exchange site if it's not about gains
My problem with you is that you haven't been clear with me and don't tell me exactly how much you're going to send me until after I send the money you change the amount because then I can't back out.
BitExchanger admin February 24, 2024 13:37
Berlin-SA, We have a mark on the monitoring - floating rate. There is also a warning that the rate will be changed to the actual rate at the time of fixing the rate on the partners' platforms. If you need the exact amount of exchange in advance - you can choose a tariff with a commission. We have many different tariffs to choose from. You do not write to the representative office of the exchange - why do you take a commission for sending? Why do you charge a commission for an order? - No, because it is generally accepted, there is a commission everywhere. In some tariffs we take it on ourselves - when the client pays us our commission. And in those tariffs where the client doesn't pay it to us, we can't take it on ourselves and incur losses. This commission is very small, if you change a larger amount - it will be unnoticeable and insensible. But since you changed a very small amount - the commission looks high, but it is not, it does not need to be calculated in % ratio. For example, you buy on the exchange Binance bitcoin for 100$ . This is approximately 0.0019 BTC. When you want to send them to your cold wallet - Binance will charge you a commission of 0.0004 BTC! And you will receive on your wallet 0.0015 BTC. And this is already about 76$. And what do you get? That you bought on Binance bitcoin not at 51167$, but at 66667$? No! Because the purchase and the total amount to be received are different things. There is the marking price on the exchange - and there is the actual amount received after withdrawal. They are different things. Your math is wrong, and we sincerely don't understand why you think we should cover the commission. You don't pay us a commission and we have to bear the loss and pay it? Even the exchanges don't do that. We sent everything to you according to the exchange rate, and from the amount of receipt was taken the commission of the network, and the commission of the order, these are the costs - which are in the exchange. We can only pay this commission if you pay commission to us. If every exchanger would do free exchange at the exchange rate and at their own expense to make the shipment - all would have already gone bankrupt. Understand this. We can't afford to work at a loss and let someone enrich themselves at our expense. That's not how business works.
Berlin-SA February 24, 2024 14:10
I chose. TRC20 To Polygon
TRC20 Fees 1 USD for any amount Polygon Fees 0.30 USD for any amount
And the exchange rate is known to everyone
You chose the price on your site and I chose a non-fixed exchange rate, but you sent me an amount that has nothing to do with the exchange rate
And the rest of your words have nothing to do with it, you're trying to justify to yourself taking people's money without right.
Berlin-SA February 24, 2024 14:19
You didn't mention any commissions in the Order because if you had told me, I would have rejected the Order, but you want it to remain unclear.
BitExchanger admin February 24, 2024 14:43
Berlin-SA, You completed the exchange by agreeing to our exchange rules. Therefore, we do not understand what rights you are talking about. If you do not like how the exchange works, you can choose another exchange or use an exchange. We don't force anyone to do an exchange. We have our own rules and we conduct the exchange according to them. We consider further comments pointless, as the exchange is completed, there are no financial obligations to you. And please read again the information that is written BEFORE creating the application. It clearly states that in the tariff "Not fixed rate" - we do NOT pay all commissions. What makes you think we have to work at a loss. You don't pay commissions to us - we then don't incur the costs. Everything is fair and just. You should not look for a source of income in exchange offices. We wish you to find the exchanger where you can earn money, and we wish you a good day!
Berlin-SA February 24, 2024 15:00
Your words are not true because you have to mention everything in the order, but you are trying to manipulate in a professional way and tell me that there are conditions that you have already agreed to, there are other honest and clear exchange offices that I have dealt with and I have not seen such strange things.
BitExchanger admin February 24, 2024 16:09
Berlin-SA, Continue exchanging at other exchangers that you like. We apologize that you did not like our exchange office. Thousands of customers are satisfied with our service, that says a lot. At this point we consider further commenting inappropriate. All explanations and examples have been provided.
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Mike 95.245.200.* January 19, 2024 19:54
Another exchange went flawlessly, everything was done according to the rules, well done!
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Joey 82.147.191.* January 19, 2024 13:43
Exchanger service left a pleasant impression, operation was conducted accurately and without delays.
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Peter 213.196.184.* January 3, 2024 15:00
Exchange worked perfectly and fast.
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Joy Bangla 45.248.149.* November 18, 2023 07:31
Issue has been fully resolved
Mention of a third-party resource was removed by monitor's administration
Stop taking orders if you cant pay quick..

order id .
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BitExchanger admin November 18, 2023 15:06
Hello Joy Bangla, the application has been paid in full, the operator described the situation in the chat, there are no financial obligations to you.
Claim solved
BestChange admin November 18, 2023 15:26
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
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Sergey 89.113.159.* October 28, 2023 14:54
Can not get my money, no support answets.
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BestChange admin October 28, 2023 15:44
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Sergey October 28, 2023 18:26
Font change here! Still not get my money, never seen such staff.
BitExchanger admin October 31, 2023 12:47
Hello Sergey, It is not our fault that your bank canceled the transfer. The operator explained everything to you in the chat. In addition, you received a refund on the same day. Your claim is baseless.
Claim solved
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Serhii 188.239.193.* March 29, 2021 07:45
Change USDT to Privat24 UAH.
All is fine.
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Aram 46.162.192.* April 23, 2018 08:17
Ochen xaroshiy support, reshili problemu za 3 minuti
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Alex 204.85.191.* January 6, 2018 13:59
Nice service!
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Antonio 185.114.3.* December 15, 2017 17:30
Molto frequente cambio monete su bitexchanger .Ieri per esempio Ho cambiato ripple con privat24 e sono rimasto davvero contento dalla velocita della transazione.
devo dire che tutto il team e' molto cordiale e non ha nessun problema neanche a parlare italiano.
Io ho avuto modo di comunicare con Anna e Anastasia per un mio errore nello scambio di ripple e sono rimasto sbalordito della loro cordialita'e
bravura nel gestire ogni situazione .
Spero tanto che anche voi utilizziate per i vostro scambi : https://bit-exchanger.ru/ ,perche e' senz'altro il sito migliore!!!
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PB 31.31.103.* September 21, 2016 11:06
Fast and smooth +++
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