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1Mile exchanger
Go to the 1Mile site
Information from the exchanger administration
Automated exchange office 1Mile
Leave feedback about the exchanger
https://1mile.co/#/about Service: https://1mile.co Email: [email protected] Other exchangers
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| Status: | active | Reviews: | 2364 | ||
| Age: | 8 years 6 months | Financial claims: | 13 | ||
| On BestChange: | 7 years 8 months | Exchange rates: | 697 | ||
| Country: |  |
Reserve: | $225 475 595 | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website 1Mile have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the 1Mile administrator resolve the problem more quickly. If you didn't like the 1Mile's service and want to write about it, use the Comment review type. |
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Add a comment:
| Artem |  |
86.157.81.* | December 28, 2023 11:57 |
Wonderful exchanger All requests work literally from 2 to 5 minutes exchange rate they have a very good... recommended.
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| Alina |  |
149.50.254.* | December 28, 2023 08:52 |
Thank you so much for a job well done and Happy New Year.
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| Dmitry |  |
107.164.23.* | December 27, 2023 13:45 |
Great exchanger, fast and at a good rate.
Recommended!
Recommended!
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| Anton | |
86.191.31.* | December 27, 2023 10:55 |
I am satisfied with the service, the support is very good, I recommend it!
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| Kirill |  |
194.126.177.* | December 25, 2023 17:46 |
This exchange must be marked as "uses 3rd-party payment system" in the table. They don't process payments: neither inbound nor outbound; they delegate this duty to some other exchange. I guess they also redirect support and all issues to that exchange.
| BestChange admin | December 26, 2023 16:43 |
Hello, Kirill,
We checked the operation of the exchange office and found no violations. If you have materials (screenshots, correspondence) confirming violations, please send them to us by email [email protected]
Kind regards, BestChange administration.
We checked the operation of the exchange office and found no violations. If you have materials (screenshots, correspondence) confirming violations, please send them to us by email [email protected]
Kind regards, BestChange administration.
| Kirill | December 26, 2023 18:00 |
Hello BestChange admin,
This is not a violation, I don't mean that. It is one of ways an exchange could work. For instance, when I query "ATOM -> KZT" pair, I see list of exchanges providing exchange of this pair. One of them is "AvanChange", which is marked with icon of bent arrow. If I hover mouse over the icon, I see the comment "This exchanger transfers funds via third-party payment system". This might not be bad per se, but could be important for some users. The "1Mile" exchange isn't marked with this icon, but it delegates funds transfers to some other exchange. This is official information which is said by their support when there is any concern with payments.
Correct marking this kind of data is essential for user experience, because some users might be uncomfortable working with middlemen. Personally, I think direct funding is better and faster, I avoid exchanges marked with "3rd-party payments" icon, e.g. AvanChange, Ferma and ProstoCash.
This is not a violation, I don't mean that. It is one of ways an exchange could work. For instance, when I query "ATOM -> KZT" pair, I see list of exchanges providing exchange of this pair. One of them is "AvanChange", which is marked with icon of bent arrow. If I hover mouse over the icon, I see the comment "This exchanger transfers funds via third-party payment system". This might not be bad per se, but could be important for some users. The "1Mile" exchange isn't marked with this icon, but it delegates funds transfers to some other exchange. This is official information which is said by their support when there is any concern with payments.
Correct marking this kind of data is essential for user experience, because some users might be uncomfortable working with middlemen. Personally, I think direct funding is better and faster, I avoid exchanges marked with "3rd-party payments" icon, e.g. AvanChange, Ferma and ProstoCash.
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| Anna |  |
195.87.28.* | December 26, 2023 17:19 |
First time exchanging. Quick and easy. I'm very happy! Thank you! I'm looking forward to using it again.
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| Ivan | |
107.164.23.* | December 26, 2023 11:01 |
Thank you so much for the instant exchange! Everything is super!
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| Victor | |
88.229.117.* | December 25, 2023 16:16 |
In our turbulent times, little trust in exchangers, but in you I do not doubt!)
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| Dmitry | |
77.102.111.* | December 25, 2023 13:54 |
I decided to use a new service for myself, we quickly made an exchange, thank you!
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| Savely | |
86.175.121.* | December 25, 2023 11:47 |
I use the exchanger not the first time, all successful as always. Thank you!
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| Kirill | |
194.126.177.* | December 24, 2023 19:24 |
First time on this platform. Converting ATOM to KZT.
1. Why the Memo field is necessary? It's easy to miss and it's not necessary. To filter transactions automatically it's enough to have recipient address.
2. Slow and dumb support. 1 hour passed after my message which contained tx link to mintscan. Other message contained explicit tx hash, from/to addresses and timestamp. After 1 hour they ask me for tx hash. I think you play dumb with me. Waiting 30min more till the exchange period is over.
After 1.5 hours the support requested video of my screen. Not sure why just tx hash is not enough. After I sent the video, they spent 1 hour to review my transaction.
Order: 55282
Tx hash: 8EBD8DFEF624761EB418CC79D3AFE69CCBDCB6F99DBA7028C981EEFDEEFB8608
Screenshots confirming that addresses match and my tx is mined:
https://ibb.co/KXZWtRb
https://ibb.co/hKWSnHz
https://ibb.co/6n54yC0
P. S. I made several exchanges on another website in just 15 minutes and they didn't require any stupid Memo.
1. Why the Memo field is necessary? It's easy to miss and it's not necessary. To filter transactions automatically it's enough to have recipient address.
2. Slow and dumb support. 1 hour passed after my message which contained tx link to mintscan. Other message contained explicit tx hash, from/to addresses and timestamp. After 1 hour they ask me for tx hash. I think you play dumb with me. Waiting 30min more till the exchange period is over.
After 1.5 hours the support requested video of my screen. Not sure why just tx hash is not enough. After I sent the video, they spent 1 hour to review my transaction.
Order: 55282
Tx hash: 8EBD8DFEF624761EB418CC79D3AFE69CCBDCB6F99DBA7028C981EEFDEEFB8608
Screenshots confirming that addresses match and my tx is mined:
https://ibb.co/KXZWtRb
https://ibb.co/hKWSnHz
https://ibb.co/6n54yC0
P. S. I made several exchanges on another website in just 15 minutes and they didn't require any stupid Memo.
| 1Mile admin | December 24, 2023 19:37 |
Hello Kirill,
Dear client, thank you for your feedback.
1 - Indication of the memo is the rules of our service for a successful transfer, which you agreed to when you started the exchange.
2 - The support service is open Mon-Sat from 10:00 to 22:00 (Kyiv) if questions arise outside of working hours, questions and applications will be processed the next day.
3 - 9.6. The User bears full responsibility for the authenticity and correctness of the information he provided when filling out the Application. If the User does not indicate or incorrectly indicates the data, the 1Mile.co Service is not responsible for the User’s losses incurred as a result of the error.
But nevertheless, during our non-working hours we are trying to help you, follow the instructions of the support service.
Dear client, thank you for your feedback.
1 - Indication of the memo is the rules of our service for a successful transfer, which you agreed to when you started the exchange.
2 - The support service is open Mon-Sat from 10:00 to 22:00 (Kyiv) if questions arise outside of working hours, questions and applications will be processed the next day.
3 - 9.6. The User bears full responsibility for the authenticity and correctness of the information he provided when filling out the Application. If the User does not indicate or incorrectly indicates the data, the 1Mile.co Service is not responsible for the User’s losses incurred as a result of the error.
But nevertheless, during our non-working hours we are trying to help you, follow the instructions of the support service.
Claim solved
| Kirill | December 24, 2023 19:41 |
I don't see how 2 and 3 are related to my comment. I realized the mistake with Memo in 2 minutes and contacted your support. It was way before 10pm. The support asked me for tx hash for 3 times despite the fact that all first messages contained it.
Also, 1mile uses 3rd party exchange to process payments, I think bestchange.com mast mark it correspondingly in the list. I never use exchanges with payment partners, because it's much slower and problematic. Please bestchange admin mark 1mile as "uses 3rd party payment systems".
Also, 1mile uses 3rd party exchange to process payments, I think bestchange.com mast mark it correspondingly in the list. I never use exchanges with payment partners, because it's much slower and problematic. Please bestchange admin mark 1mile as "uses 3rd party payment systems".
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| John | |
86.9.187.* | December 24, 2023 17:01 |
Very fast exchange. This is not the first time I have changed and I recommend to everyone.
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| Sergei | |
81.8.126.* | December 24, 2023 15:30 |
Everything works great. Received within 10-15 min.
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| Kontavir | |
31.205.25.* | December 24, 2023 11:05 |
As always, quickly and reliably. Thank you!
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| Nikita | |
90.222.149.* | December 24, 2023 08:00 |
Thanks for the quick quality exchange, there is no equal in this niche.
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| Dmitry | |
62.244.227.* | December 23, 2023 17:00 |
Great service, everything is fast and high quality.
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| Ander | |
146.198.10.* | December 23, 2023 16:00 |
The exchange is above reproach. Everything within the regulations. Recommended.
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| Sergei | |
31.206.203.* | December 23, 2023 11:54 |
Good exchanger for business people, for those who need fast exchange without delays.
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| Adilet | |
81.8.31.* | December 22, 2023 16:48 |
Everything as always very promptly! Without a hitch and without a hitch! Happy New Year!
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| Cyril | |
82.68.55.* | December 22, 2023 14:03 |
Good exchanger, time-tested.
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| Zoya | |
212.174.10.* | December 22, 2023 12:02 |
The best exchanger! Always use it, technical support during opening hours responds quickly. I will continue to use it. Recommended!
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| Dmytro | |
149.50.252.* | December 22, 2023 08:39 |
Once again I used this service.
The payment arrived on time.
The payment arrived on time.
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| Alexander | |
95.145.235.* | December 21, 2023 18:04 |
Exchanged for the first time, they did it very quickly.
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| Nicholas |  |
80.91.209.* | December 21, 2023 14:01 |
Great service, 15-20 minutes and done, nice to work with. 5+
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| Anton | |
84.44.10.* | December 21, 2023 07:51 |
All ok. They work fast + exchange rate is great!
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| May | |
152.37.102.* | December 20, 2023 16:43 |
The service works stably, without failures in work. My recommendations.
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| Elena | |
81.8.31.* | December 20, 2023 12:54 |
Promptly made the exchange, thank you very much.
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| Vlada |  |
45.149.131.* | December 20, 2023 10:40 |
I exchanged it, waited, got it.
In 10 minutes everything arrived.
In 10 minutes everything arrived.
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| Alena | |
37.130.105.* | December 19, 2023 13:47 |
Thanks for the swap, everything went off without a hitch)))
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| Valery | |
5.65.61.* | December 19, 2023 08:44 |
Promptly, clearly made the exchange. Respect.
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