Exchange rates:
390585
Exchangers:
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Updated:
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xmlgold.eu exchanger website screenshot

XMLGold exchanger

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Status: active XMLGold reviews: 010562230
Exchange rates: 60 Advanced Cash TS: 197
Reserve: $239 089 Perfect Money TS: 17712.90
Age: 12 years 7 months WebMoney BL:
On BestChange: 11 years 10 months MyWOT rating: 3.6
Country: Estonia Forums:
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* Review:
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When creating a financial claim, please make sure that the exchange regulations specified on the website XMLGold have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:

  1. The regulated exchange period has not expired yet.
  2. The exchanger's regulations were violated. For example, the incoming transaction did not pass the AML check.

Be sure to indicate the exchange order number. It will help the XMLGold administrator resolve the problem more quickly.

If you didn't like the XMLGold's service and want to write about it, use the Comment review type.

* Order number:
*
 
Add a comment:
Zain 92.97.162.* February 23, 2024 16:36
My order id my paid but not received perfect money

all ready 2 hour not solved.
Expand (1)
XMLGold admin February 23, 2024 16:40
Hello Zain,
order has been completed. 573032091
Best Regards, Sorry.
Claim solved
3
CommentRemove
Grzegorz Bulawa 31.134.63.* February 10, 2024 16:19
The review is being checked by the monitor's administration
Once again, the same situation as a few days ago. The exchange of PM USD to PM EUR has been accepted, but unfortunately you have to wait for it to be completed. Exchanges of this type always took place immediately at this exchange office. Support is online but is unable to help. The message on the website says: "Your order is accepted for processing, waiting for payment to arrive." but support is unable to determine when the money exchange will be completed. To sum up, I didn't receive my money and I was just wasting my time.
Expand (5)
BestChange admin February 10, 2024 17:08
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
XMLGold admin February 10, 2024 19:43
Hello Grzegorz Bulawa,
Hello., Order has been completed.
Claim solved
Grzegorz Bulawa February 10, 2024 19:57
It took almost 4 hours! Congratulations! I don't understand how this website works because there is a period of time when money exchanges run smoothly until the day comes when you have to ask and submit tickets. You never know what to expect. If you want to get angry and waste your time, use this website. I used it last time. It's a waste of my nerves and time.
XMLGold admin February 10, 2024 20:14
Grzegorz Bulawa,

We apologise. We received a message from Perfectmoney system that there was no connection to the server. As soon as we could we performed the transfer
Grzegorz Bulawa February 10, 2024 20:29
Stop lying! At the same time, I made exchanges in two other currency exchange offices and everything worked as it should and I received the money IMMEDIATELY! The same thing happened a few days ago and I also had to ask for my money. I did a lot of exchanges with you (you can check it). And that's it. I'm not going to be nervous anymore. One more issue concerns the support on your website, which cannot help the customer in any way and only ignores him and writes the same nonsense over and over again.
3
CommentRemove
Bakar Ahmed 5.38.115.* February 3, 2024 19:31
Issue has been fully resolved
Personal data was removed by the monitor's administration
5 hrs ago i created this order id *** and sent the payment exactly.

Hash id: 1c92fe0c562b4a38909928a130dec9dd331f7867fec9ea6106b9e32a190c3110

transaction status: https://www.xmlgold.eu/en/processPayment/status/14264313037383139393/

still i did'nt receive the money to my wallet. also i did'nt get any update about this issue.

Please send me My Money.
Expand (3)
BestChange admin February 3, 2024 19:31
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
XMLGold admin February 3, 2024 20:38
Hello Bakar Ahmed,
Order has been completed
Claim solved
Bakar Ahmed February 3, 2024 21:22
Completed but u wasted my time
plz improve your online chatting support.
3
CommentRemove
Enomic 103.144.200.* February 2, 2024 13:11
The review is being checked by the monitor's administration
4 hour over xml not complete My order.
Expand (3)
BestChange admin February 3, 2024 14:25
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.
XMLGold admin February 3, 2024 14:45
Hello Enomic,
Order has been completed.
Claim solved
BestChange admin February 3, 2024 14:53
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
3
CommentRemove
CHAN Chi Hung 220.246.200.* February 3, 2024 10:04
30, Perfect Money..!
Expand (0)
0
CommentRemove
Mohamed 209.141.45.* December 31, 2023 05:21
Issue has been fully resolved
I have sent $156.7 Usdt before 7 hours still I not receive my money Perfect money

My Txid is: 024062d8889cd2edda62e674cefd7faa5a16daf57b50d2bc23bafd84fcb3c281

Also status still Pending: https://www.xmlgold.eu/en/processPayment/status/be874303930343534373

Please send me My Money.
Expand (3)
XMLGold admin December 31, 2023 07:26
Hello Mohamed,
Order has been completed.

Best Regards
BestChange admin December 31, 2023 07:30
Hello,

Dear Mohamed, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.
Mohamed December 31, 2023 08:30
Thanks I received.
0
CommentRemove
Igor 158.51.123.* December 12, 2023 14:17
Thanks! Everything is fine.
Expand (0)
0
CommentRemove
Uladzimir 213.108.152.* December 3, 2023 20:51
Issue has been fully resolved
I am still waiting more than 11 hours for money to arrive.
Expand (1)
Uladzimir December 4, 2023 06:25
Finally money came to my account.
0
CommentRemove
Atiq 182.186.27.* November 23, 2023 19:30
Still waiting 2.30 hour but xml gold not complet my order.
Expand (2)
BestChange admin November 23, 2023 19:49
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
XMLGold admin November 23, 2023 20:19
Hello Atiq,
order has been completed.
Claim solved
3
CommentRemove
Nicolas 102.217.124.* November 22, 2023 06:53
Hello, please i exchange trc to pm last night upto now keep saying waiting to receive payment yet i already send last night, please anyone to help.
Expand (1)
XMLGold admin November 22, 2023 07:19
Hello Nicolas,
Can you give txid
Claim solved
3
CommentRemove
Grzegorz Bulawa 31.134.63.* November 13, 2023 22:13
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
Once again, the same situation. Funds were transferred from my Perfect Money account to your wallet and yet I did not receive PM EUR. A few minutes earlier, I made an exchange with you and I received the money immediately. What's going on with your currency exchanger?

Here is the batch number to check: 551926930 and the log from the history of my Perfect Money account. Please resolve the matter as soon as possible.

Sent Payment 200.00 USD to account ***. Memo: Shopping Cart Payment. 200.00 USD to 186.02 EUR E18267858 *** 31.x.x.x ***. Payment ID: ***.
Expand (3)
XMLGold admin November 14, 2023 04:13
Hello Grzegorz Bulawa,
Order fulfilled. Sorry for the delay. We did not receive a response from the site in time perfectmoney
Claim solved
BestChange admin November 14, 2023 05:37
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
Grzegorz Bulawa November 14, 2023 13:10
Yes i receive.
3
CommentRemove
Grzegorz Buawa 31.134.63.* November 8, 2023 20:09
Issue has been fully resolved
I am giving a negative rating because once again the exchange of PM USD for PM EUR was not completed despite my transfer of funds. The worst thing is that after a few exchanges, everything is fine and the exchange is completed immediately, until a moment comes when the funds do not arrive. Support has been down for an hour and there is no one to report the problem to.
Expand (23)
XMLGold admin November 8, 2023 20:29
Hello Grzegorz Buawa,
Can I have the batch perfectmoney, please?
Claim solved
Grzegorz Buawa November 8, 2023 20:38
[Personal data was removed by the monitoring's administration]

Sent Payment: 150.00 USD to account *** from ***. Batch: ***. Memo: Shopping Cart Payment. ***.
Grzegorz Buawa November 8, 2023 20:40
You have also open ticket: https://www.xmlgold.eu/en/support/openTicket/af476363537313/
Grzegorz Buawa November 8, 2023 22:19
How long I have to wait?
Claim renewed
Grzegorz Buawa November 8, 2023 22:22
I don't know why the XML Gold admin considered my claim resolved. I still haven't received my money and it's been 3 hours. Please take appropriate action.
XMLGold admin November 9, 2023 04:08
Grzegorz Buawa,

We asked you to give us a batch pm, you still haven't given it, please give us a batch pm.
Claim solved
Grzegorz Buawa November 9, 2023 05:57
I provided the number above but it was hidden for privacy reasons. I also created a ticket in your system where all the information is.

Number batch: Batch: 551082750.
Claim renewed
XMLGold admin November 9, 2023 06:09
Grzegorz Buawa,

We have not received your transfer. You need to write to perfectmoney support and ask them why there is a delay.
Claim solved
Grzegorz Buawa November 9, 2023 06:33
I have been using the Perfect Money system for several years. I have a verified account. I know how the Perfect Money system works and I know that funds are often blocked for security reasons for checking purposes. However, the problem is that blocking the money for checking takes about 3-5 hours. In my case, almost 12 hours passed. The second thing is that if one of the money exchanges is blocked, each subsequent one is also blocked. In my case, nothing like this happened because I made other money exchanges on other sites and everything went without problems. These PM USD to PM EUR exchanges were made after I did not receive money from you. Of course, I wrote a ticket to Perfect Money support and I will post the answer I receive here. However, I don't understand why you keep marking my report as resolved when it is not and the problem still exists.
Claim renewed
Grzegorz Buawa November 9, 2023 06:35
I received a reply from Perfect Money. Why are you writing untruths? I demand the immediate transfer of my funds or their refund. Answer below:

Dear Customer,

Regarding your question on transaction with the batch no. 551082750:

The transferred funds have been instantly credited in the account no. U21878267 on 11/08/23.

The recipient can find this transaction by its batch number 551082750 on this page: https://perfectmoney.is/statement.html

Please contact the recipient for further information.

Sincerely, Customer Support Manager
George Tanney.
XMLGold admin November 9, 2023 06:41
Grzegorz Buawa,

We have shown the monitoring administration a screenshot from our admin. We do not have your transfer. We have written to the support and are waiting for a reply.
Claim solved
Grzegorz Buawa November 9, 2023 06:52
I don't understand what "translation" you are writing about here? I have proven that the funds were transferred to your wallet. Perfect Money support confirmed this. Please send me my money. It's been over 12 hours of my waiting and you still don't know what's going on.
Claim renewed
Grzegorz Buawa November 9, 2023 10:45
Welcome again. It turned out that I sent you an exchange log from another currency exchanger. The exchange was done right after the one I did at your exchange office. However, this does not change the fact that in this case the funds were also transferred to you. I sent an inquiry to Perfect Money support regarding this matter. I will post the answer here. Sorry for my mistake.

Log from history:

Sent Payment: 150.00 USD to account U1672268 from U17626556. Batch: 551082482. Memo: Shopping Cart Payment. 150.00 USD to 139.43 EUR E18267858 40605257 31.134.63.22 grzesiek82@gmail.com.
XMLGold admin November 9, 2023 10:49
Grzegorz Buawa,
We have received a response from the administration. Quote: Support
"This is a transaction to account U21878267 abcobmen.com 11.09.23 08:53 AM"

This is not our wallet, and not our site.
Claim solved
XMLGold admin November 9, 2023 10:49
response from the administration perfectmoney
Grzegorz Buawa November 9, 2023 11:06
In the entry above, I mistakenly provided a log from an exchange at another currency exchange office. Below I am pasting once again all the information regarding the exchange with you. What I received by email:

Your order details from xmlgold.eu
Order ID: 40605257
Date and time: 2023-11-08 20:35:14
You are paying: 150.00 Perfect Money USD
You are receiving: 139.43 Perfect Money EUR
Your Perfect Money EUR wallet: E18267858

Then the history log from my Perfect Money account:

Sent Payment: 150.00 USD to account U1672268 from U17626556. Batch: 551082482. Memo: Shopping Cart Payment. 150.00 USD to 139.43 EUR E18267858 40605257 31.x.x.x grzesiek82@gmail.com.

The amount of EUR 139.43 is correct. Batch number is: 551082482. I am currently waiting for a response from Perfect Money support. The data I have provided now certainly applies to exchange at your currency exchanger. Please check it again.
Claim renewed
Grzegorz Buawa November 9, 2023 11:53
I received a response from Perfect Money support. It shows that the funds were immediately sent to you. So, once again, I am asking you to complete the exchange and send the funds. In this case there is no longer any mistake. Below is the response from Perfect Money:

Hello,

The funds have been instantly credited in the account no. U1672268 on 11/08/23.

The recipient can find this transaction by its batch number on this page: https://perfectmoney.is/statement.html

Please contact the recipient for further information.

Sincerely, Customer Support Manager
George Tanney.
XMLGold admin November 9, 2023 12:08
Grzegorz Buawa,

Now the service does not work in the personal cabinet history. We cannot verify your transfer yet.
Grzegorz Buawa November 9, 2023 12:12
Can't you simply log in to your Perfect Money account and simply check in the history what funds have been received? Please don't make things difficult.
XMLGold admin November 9, 2023 13:25
Grzegorz Buawa,

It's working now. Your order has been executed.
Claim solved
Grzegorz Buawa November 9, 2023 16:43
So it was your fault from the beginning and I was right. The funds were in your account from the beginning and you needed over 16 hours to establish this. This is very poor for a currency exchange office that has been operating since 2006. A few minutes later I made an exchange at another exchange office and there were no problems there. Therefore, it is not the fault of the Perfect Money system.
BestChange admin November 10, 2023 07:50
Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
Grzegorz Buawa November 10, 2023 12:07
Yes. I received the money but only after more than 16 hours. I have never encountered such ignorance and low level of customer service. I will avoid this currency exchange office.
3
CommentRemove
Rashel Hosain 103.132.180.* November 9, 2023 12:46
Issue has been fully resolved
Personal data was removed by the monitor's administration
My order id my paid but not received perfect money.
Expand (1)
XMLGold admin November 9, 2023 13:53
Hello Rashel Hosain,
your order has been completed.
Claim solved
3
CommentRemove
Dean 46.211.228.* October 24, 2023 15:44
Personal data was removed by the monitor's administration
Bad service, it takes a very long time for the money to arrive. I have been waiting for more than 2 hours. The support replies that everything will come as soon as possible. They don't give any specifics. Order number ***.
Expand (0)
0
CommentRemove
Ys 37.187.218.* October 23, 2023 03:37
Hello. I would like to let everyone know the good work that this platform does. They have an efficient support service that if you have any questions they are always ready to help... Thanks.
Expand (0)
0
CommentRemove
Jhon Smith 113.193.198.* October 5, 2023 12:04
Hello all,

Transaction ID: 40438778

Very Fast

Too Good.

After a long term, I use XMLGOLD. Still, they have very good Service as I used them before 2 years.

XMLGOLD is still best.
Expand (0)
0
CommentRemove
Mohamed Abdikarin 192.145.175.* September 27, 2023 10:39
40401528

didn't receive still.
Expand (3)
Mohamed Abdikarin September 27, 2023 10:42
My wallet is. U35134828.
XMLGold admin September 27, 2023 11:57
Hello Mohamed Abdikarin,
Your order has been completed.
Claim solved
Mohamed Abdikarin September 27, 2023 11:58
After late time i am very sorry really.
3
CommentRemove
Somayah 103.49.114.* September 24, 2023 09:32
Issue has been fully resolved
Long time ago paid usdt but not receive 1321.6$ perfect money.
Expand (3)
BestChange admin September 24, 2023 10:06
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
XMLGold admin September 24, 2023 16:51
Hello Somayah,
order has been completed.
Claim solved
BestChange admin September 24, 2023 17:50
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Fast 149.202.54.* September 24, 2023 08:24
Issue has been fully resolved
Personal data was removed by the monitor's administration
Please complete this order .
Expand (2)
Fast September 24, 2023 08:50
More than 1 hour and order didn't complete.
BestChange admin September 24, 2023 08:51
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
0
CommentRemove
Mohamed Abdikarin 197.220.84.* September 23, 2023 18:53
According to the information available, the exchanger has no financial obligations to this user
Didn't receive payment
id: of 40386298
my wallet U37317873
i did not receive 2060
Expand (3)
Mohamed Abdikarin September 23, 2023 19:17
My order id: 40386298
the payment still not received perfectmoney
XMLGold admin September 23, 2023 19:28
Hello Mohamed Abdikarin,
Order has been completed. Thanks
Claim solved
Mohamed Abdikarin September 23, 2023 19:53
Received
3
CommentRemove
Boy 171.229.204.* September 21, 2023 17:52
Transaction ID: 40376908 Help me complete this order
Expand (2)
BestChange admin September 21, 2023 18:19
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
XMLGold admin September 22, 2023 04:44
Hello Boy,
Your order has been executed, sorry for the delay.
Claim solved
3
CommentRemove
Md Rashel Hosain 92.98.195.* September 10, 2023 04:03
Issue has been fully resolved
My order id 40323868 my paid but not received perfect money
Expand (4)
Md Rashel Hosain September 10, 2023 04:17
My order id 40323868 my paid but not received parfact money

1hour minutes plus support is not giving answer
XMLGold admin September 10, 2023 06:01
Hello Md Rashel Hosain,
We apologise your order has been completed
Claim solved
Md Rashel Hosain September 10, 2023 06:17
Received
BestChange admin September 10, 2023 06:18
Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Iman Ramezani 49.13.3.* September 7, 2023 22:31
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
My order id my paid but not received parfact money

3hour minutes plus support is not giving answer
Expand (4)
BestChange admin September 8, 2023 03:37
Hello,

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
XMLGold admin September 8, 2023 04:07
Hello Iman Ramezani,

Order has been completed.
Claim solved
BestChange admin September 8, 2023 04:22
Hello.

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
Iman Ramezani September 8, 2023 07:02
My problem is solved.
Tnx xmlgold
3
CommentRemove
Md Rashel Hosain 103.67.156.* August 21, 2023 16:25
Issue has been fully resolved
My order id 40239553 my paid but not received parfact money

1hour minutes plus support is not giving answer
Expand (2)
XMLGold admin August 21, 2023 16:39
Hello Md Rashel Hosain,

we received your transfer an hour after we created the order. Your order.
Claim solved
BestChange admin August 22, 2023 04:57
Hello.

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Mithun 37.111.221.* August 21, 2023 14:13
Done our Exchange.
Expand (0)
0
CommentRemove
Mohammad 185.117.50.* July 2, 2023 15:58
I send 4k tether in 8 hours ago
but i didn't recivied pm-vocher
Expand (5)
BestChange admin July 2, 2023 16:31
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
XMLGold admin July 2, 2023 17:38
Hello Mohammad,
We are pleased to inform you that your order has been successfully completed. We sincerely apologize for any inconvenience this may have caused.
Claim solved
BestChange admin July 2, 2023 17:59
Dear Mohammad, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
XMLGold admin July 25, 2023 17:58
Mohammad,

Hello
The client's order has been executed. Here's the transfer confirmation number
528501169
Best regards
BestChange admin July 25, 2023 18:32
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Ali 182.183.191.* June 14, 2023 22:31
Issue has been fully resolved
Transaction ID: 39953130
Expand (1)
XMLGold admin June 15, 2023 04:15
Hello Ali,
Your order has been completed
Claim solved
3
CommentRemove
MohammadHassan 217.60.110.* June 13, 2023 19:48
I send 4k tether in 45 minutes ago
but i didn't recivied pm-vocher
https://tronscan.org/#/transaction/ccb80b0a0a49dc46e5f44f77cda36fb0c3a0cc0e9a9f2992b96801c7b8ee13ce
Expand (4)
BestChange admin June 13, 2023 20:46
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
XMLGold admin June 14, 2023 07:02
Hello MohammadHassan,

Your order has been completed. Sorry for the wait, there were problems accessing the pm API overnight

Thanks
MohammadHassan June 14, 2023 07:21
Your delay has caused damage to me!
BestChange admin June 14, 2023 07:35
Hello!

Unfortunately, according to our rules, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.

BestChange.com administration is sorry for the possible inconvenience.

Best regards, BestChange administration.
0
CommentRemove
Nicolas Kiprotich 102.217.124.* June 6, 2023 21:11
Issue has been fully resolved
Hello my order has not be credited yet ,what is the issue please usdt to pm
Expand (3)
BestChange admin June 7, 2023 03:59
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
XMLGold admin June 7, 2023 04:49
Hello Nicolas Kiprotich,
We sincerely apologize for the unexpected delay in processing your order. We value your time and deeply regret any inconvenience caused. Despite this setback, we are pleased to inform you that your order has now been fulfilled. We appreciate your patience and understanding during this time. Thank you for choosing our services.
Claim solved
BestChange admin June 7, 2023 07:33
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Awais 154.198.99.* June 5, 2023 19:21
Personal data was removed by the monitor's administration
I paid Usdt but perfect money not aarived. Order
Expand (4)
BestChange admin June 5, 2023 20:18
Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.
Awais June 6, 2023 00:34
Almost 6 hrs have been past but still waiting for pm. Still not rcvd.
XMLGold admin June 6, 2023 03:56
Hello Awais,

We sincerely apologize for the unexpected delay. There seems to have been a minor miscommunication: the amount you transferred was one dollar less than your order total. Due to this, your order was not processed automatically and required manual handling during working hours. We regret any inconvenience caused by this. However, we are pleased to inform you that your order has now been fulfilled. Thank you for your patience and understanding.
Claim solved
BestChange admin June 6, 2023 06:22
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Sha 94.206.16.* May 24, 2023 14:01
I send usdt already 3h over but don't send me perfect money.

live chat not solve my problem.

give me pm or refund my usdt !
Expand (2)
XMLGold admin May 24, 2023 14:37
Hello Sha,
I want to inform you that the completion of your order was delayed due to some technical issues on our end. We sincerely apologize for any inconvenience this may have caused. The order, with batch number 521902866, has now been successfully completed.

We strive to improve our systems to avoid such delays in the future. If you have any additional concerns or require further assistance, please do not hesitate to reach out.

Best regards.
Claim solved
BestChange admin May 24, 2023 15:08
Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
3
CommentRemove
Mahamudul Hasan 103.25.249.* May 13, 2023 11:23
Issue has been fully resolved
I dont receive yet. already gone 2.5 hours
Expand (3)
XMLGold admin May 13, 2023 13:00
Dear Mahamudul Hasan,

We sincerely apologize for the delay you've experienced with your order. We understand just how inconvenient this must have been for you.

Our systems were facing some issues with the PerfectMoney API, which led to delays. We strive to minimize the impact of such situations on the service we provide to our valued customers, but in this case, unfortunately, the process was delayed.

Please accept our sincerest apologies for any inconvenience this delay may have caused. Your satisfaction is our highest priority, and we continue to work towards improving our services.

We also want to inform you that your order has now been successfully processed. We appreciate your patience and support during this time. If you have any further questions or concerns, please do not hesitate to get in touch with us.

Best Regards,
Claim solved
BestChange admin May 13, 2023 13:18
Hello Mahamudul Hasan,

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.
Mahamudul Hasan May 14, 2023 08:15
Yes receive after 3.5 hours later
3
CommentRemove
Rameez 72.255.37.* April 17, 2023 14:55
I used this exchange too much service was awsum.. but today they are saying that orders will be manually process, i am shoked because i need urgent my dollars.. theirs statment
"Please note that Tether orders are processed manually in a queue mode, as stated on the website. Your order will be checked and processed as soon as possible"
kindly be careful while you sre in hurry don't use this exchange

Transaction ID: 39741801
my order id.. i request kindly complete my order on priority bases thanks
Expand (1)
XMLGold admin April 17, 2023 14:57
Hello Rameez,
order has been completed
pm batch 515964664
Claim solved
3
CommentRemove
Anderson 102.89.47.* April 14, 2023 06:19
Personal data was removed by the monitor's administration
Have been trying too communicate with their customer support too get me screenshot of the successful perfect money transaction but up till now my ticket hasn't been attended too Order ID:
Expand (4)
Anderson April 14, 2023 07:05
No feedback from xmlgold till now
XMLGold admin April 14, 2023 07:13
Hello Anderson,
pm batch number 515467602
Anderson April 14, 2023 07:19
I need screenshot from perfect money account showing the batch ID pls
Anderson April 14, 2023 09:29
Waiting for your update on it please
0
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Danny MUGISHA 105.178.114.* April 9, 2023 07:16
XML Gold is good , with swift transactions !
Expand (0)
0
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Abdullahi 78.181.159.* April 4, 2023 02:18
Personal data was removed by the monitor's administration
Issue has been successfully resolved by the exchanger's administration
Hello, I have ordered money twice.
I got the money at once time
I made a mistake on the second payment.
Perfect money, the first time you sent me I requested the money.

Perfect money, you are the one who sent me the money.

I made the same mistake when I applied for the second payment.

Please send the money to me this Perfect money ID:

the money i sent is USDT 19000 i wanted perfect money.

https://tronscan.org/#/transaction/93dd433d73898b4f9795581a9720211adc56e355536fd41a6762d376f8aa039f

https://tronscan.org/#/transaction/4eb7aacecda031834600a2ced525d0336bd3f5a5074d934cd3ffe15a44f684b8
Expand (14)
Abdullahi April 4, 2023 02:33
Https://prnt.sc/DksMkl-u00Nn from My Email

https://prnt.sc/vzURtUC7OKQ0 from my Perfect money
XMLGold admin April 4, 2023 02:36
Hello Abdullahi,
Alright, but you will need to pay the Perfect Money commission of 0.5%. Do you agree?
Claim solved
Abdullahi April 4, 2023 02:39
I accept that you cut me commission of 0.5%
XMLGold admin April 4, 2023 02:43
Abdullahi,

done

Transaction of 18905.00 USD to account U24162428 was successfully completed.

Transaction batch#: 514008006

Timestamp: 04.04.2023, 04:42
Abdullahi April 4, 2023 02:46
$802.98.

Where is the commission money? the exchange I was getting
Abdullahi April 4, 2023 02:47
Https://prnt.sc/hkR4fMqJnBU6
Abdullahi April 4, 2023 02:48
Please pay me the remaining amount. $802.98.
XMLGold admin April 4, 2023 02:51
Abdullahi,
You sent us 19,000 minus 0.5% = 18,905.
Abdullahi April 4, 2023 02:51
Https://prnt.sc/HFewILo5yOxL. $802.98. dollar


The money you sent me is missing, please complete it.
Abdullahi April 4, 2023 02:54
No iam send USDT. 19000
I was getting money Perfect money 19802.98. minus 0.5% =. 99.0149.

send me. this. money. 19703.9651 .
XMLGold admin April 4, 2023 02:55
Abdullahi,

ohh, sorry,

ransaction of 802.98 USD to account [Personal data was removed by the monitoring's administration] was successfully completed.

Transaction batch#: 514008392

Timestamp: 04.04.2023, 04:53
Abdullahi April 4, 2023 02:55
Proof. With that statement, send me the money

https://prnt.sc/HFewILo5yOxL.
Abdullahi April 4, 2023 02:56
Thank you i got it. my money All good day.
BestChange admin April 4, 2023 05:45
Hello Abdullahi,

Thank you for you feedback. We are glad that the issue has been fully resolved.

Kind regards, BestChange administration.
3
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Ali 212.253.200.* March 28, 2023 11:09
Issue has been fully resolved
I traded btc to usdt. BTC confirmed. 2 hours passed. still not received payment. problem
Expand (4)
XMLGold admin March 28, 2023 11:21
Hello Ali,
Sorry , order has been completed.
Claim solved
Ali March 28, 2023 11:23
I just spoke and he said he is not authorized. After posting a comment here, the transaction was approved. they are not friendly
Ali March 28, 2023 11:24
Proof : https://prnt.sc/5bYhe322Kqg8
XMLGold admin March 28, 2023 11:26
Ali,
Big sorry
3
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