XMLGold exchanger

Dear Client,

Your money arrived to our bank account today, but the bank did not credited it yet.
Bank replied to us, transaction is under review under KYC&AML compliance.
No need to be worried it is a regular check.

Regards

Hi, how long does it take to get my order settled then?

For regular clients who uses bank account regularly, it is under 24-48 Hours, if your bank fast enough most of time same day.
It is your first transaction with us so bank are going to check it for AML&KYC compliance. once your are in white list next transfers will be much more faster.
With AML&KYC background check up usually it takes 3 working days for bank.

Any update?

I understand your reassurance but I can't avoid being worried. Do you have updates from the bank?

Good day, we still waiting update for bank, it is in our interest to process your order faster, will update your right after we have update from bank.
Our apologies for the inconvenience.

Tomorrow it is a week from when I sent the wire and today three days from when you said you received it. If I do not get my money before the end of tomorrow I will consider recalling them. Please sort this out as quick as you can because I am starting to doubt your intentions.

Also for bestchange why the claim is removed if I actually as of today do not have my money? I sent the a SEPA transfer to XMLGOLD and I did not receive the equivalent in crypto. 6 days passed already since I have sent my money out.

Hello!

We request the exchanger's administrator do it best to resolve the case.

The claim should stay, as the client has given you funds.

Best regards, BestChange administration.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello, Daneshfar!
Are you sure you have placed order with us www.xmlgold.eu ?
Kindly provide us with correct order number our order ID number contains only of 8 Numbers.

My order ID is 88354

I am very much confused of what's happening, I used PM, it suggested me this exchanger, then given to me different bank acount details, then again someone from this exchange send me an email, I dont know whats actually going on.

[the administration of BestChange has removed all the private data]

Daneshfar, You have placed order directly from Perfectmoney website, that why it doesnt match our website order ID.
The bank account you have show is ours, but we haven't received your bank transfer yet. Some time it takes up 48 Hours and if transfer is made from Outside of European union even longer.
Once your bank transfer arrived we will process it right away.
No need to worry we are more then 12 year on the market and our reputation always clean.
Best regards from Xmlgold.eu Team

I made the transfer from Italy, so it means by tomorrow morning you would receive the money.

Daneshfar,
As of today October 6 , we still haven't received your Bank transfer. Kindly double check our bank details in your payment slip.
As well you can send us your bank receipt to info@xmlgold.net

Thank you so much I received it few days ago, I was worried for no reason :)

I have been replied in chat and they told me that I sent the email to the wrong address. The correct one is info@xmlgold.net. Waiting for a reply now.

Dear Lussoni,

Unfortunately, as we have already found out You have sent a request to the wrong address. The correct one is info@xmlgold.net
Please be assured that You will be replied by the manager as soon as possible to resolve the issue with Your payment. Our apologies for the inconvenience.

XMLGold Administration

Ok, I am waiting for a reply. Because anyway I sent the transfer 3 days ago and it is still processing. Regardless of where I sent an email to know about what is going on.

Transfer received, why was there so much delay?

Dear Marc, we have replied to your Emil this morning, our bank has not yet received your money, and they are investigating now where it got stuck, please do not worry, it wont get lost.

Dear Admin,

Please give this your attention as I do not want to wait till Monday to get the PM USD.

Marc.

Marc Hayek,
We cannot influence the work of banks.

Hello, Mazhar!
trc20 Withdrawal in manual mode from 5:00 to 20:00 GMT time.

I mean in perfect money

Hello, Obada!
can you give your order number.

I had contact by E-mail . and they promise me to handle it.

I send to you 192 Euro (227 $)and i just receive in perfect money 197.68 $ !!!!whay i loss 30 $

Invoice # 85712

Obada,
do you have order number?

Invoice 85712
Batch 383258660
this info from perfect money website

Is this not the number you need?

Obada,
We received less amount into our bank account, you probably did not pay the full bank commission and the intermediary bank charged the fee.
2021-04-06Collect Deposit OBADA ALSHARAIRI, DE94760501010014311856,
FOR DEDICATED SERVERS 85712 DATACLUB S.A ID 15628244 $207.68 USD

Hello, Dogukan Cinek!
order has been completed.

Hello, Asank!
order has been completed.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello, RinghaChingha!

this order has been completed.

Hello, Btcluv!
order jas been completed.

There is still one issue that remains for the exchange!

At current rates(when you completed the order) for 3300 pm USD , I would have got 14.73851 LTC (these are your exchange rates at the time)

But you only sent me the amount of the yesterdays exchange rate which was 14.29155 Litecoin.

Firstly, you delayed the payment and when u sent it the price of ltc had fallen.

So requesting you to cover the difference of 0.44ltc and send 96 USD to my perfect money wallet U26637081

Btcluv,
You need to contact perfectmoney, and find out the reason for the delay in the transfer.
Sometimes perfectmoney will delay transfers. And translations that arrive late, we already process manually, and we don't work with them at night.

Can you tell the exact time when u received the funds?

Btcluv,
order created at 2021-02-21 15:00:33
We received the transfer at: 2021-02-21 19:55:45
We definitely have 30 minutes for automatic payment.

Ok, Cant say why perfect money delayed. Anyways okay!

And please extend your pm USD buy reserved

Btcluv,
Reserve pm USD, will be in the coming time.

Hello, Pgb!
before the exchange, you were shown the amount you will receive. But our fault is also there, we didn’t have a commission indicated on monitoring ERC20. We fixed it, place an order for 12 usd, we will make it for you

Transaction ID: 38705175

Hello, Robin!
Your order has been completed.

I received

Hello, Habibruis!
your order has been completed.

Hello, Ahnaf!
https://tronscan.org/#/address/TAWqNAyn1xrrm4c4nidp8m2isVWsDKEeQr/transfers

we do not have your payment
your order has been created 2021-01-13 19:34:59

Https://tronscan.org/#/transaction/58f990d5110cd7c1a42addef8a813a83f5ac9bd2fcca07ef42322c5f6209bc88

what are u talking abount.Its sended

I sended it from binance tomorrow successfully

Plz check it and complete

Ahnaf,

You had two orders for the same amount 298.53, and you paid only once.

38698388 2021-01-13 16:48:42 298.53 order completed.
38698426 2021-01-13 19:34:59 298.53

I paid both i am giving u screen shot on the live chat

Ahnaf,

ohh, sorry, order completed.

Oh my god u literelly ruined my all day.By the way thanks

Ahnaf,
we apologize, give your TRC20 wallet, we will cheer you up.

TPwhqwkRqHGDGD45xdjhU48qNXhyvwUXQ1

trc20

lol thanks :D

Hello, Niloy!
your order has been completed.

Hello, Rakibul Islam!
Your payment don't have confirmations

https://www.blockchain.com/btc/address/17Ck5Eum9SxfSTsdThoCy4E2C1zsVgyVzb

Hello, Pasha!
you order has been completed. Now we have ddos atack