XMLGold exchanger

Hello Lucas,
order has been completed

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Hello Enomic,
The order has been completed. 594176435. Sorry for the delay.

Let me know if you need any further assistance!

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

Please complete my order it almost 30min
They can’t even answer our email and complain.

Hello Waseem nawaz,
Order has been completed. Sorry

Please complete my order it almost six hours
They can’t even answer our email and complain.

Hello Abbas,
Sorry, order has been completed.

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

I confirm i got the payment after many hours thanks.

Hello Cassianxking,
order has been completed.

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Also i told them to stop the exchange and cancel the exchange its been hours but they donot listen.

Hello Salman,
Sorry, order has been completed. pm batch 575797539

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Hello Boypt,
Order has been completed.

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

Complete this order sir Order ID: ***
Date and time: 2024-02-29 22:34:26.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Hello Zain,
order has been completed. 573032091
Best Regards, Sorry.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Hello Grzegorz Bulawa,
Hello., Order has been completed.

It took almost 4 hours! Congratulations! I don't understand how this website works because there is a period of time when money exchanges run smoothly until the day comes when you have to ask and submit tickets. You never know what to expect. If you want to get angry and waste your time, use this website. I used it last time. It's a waste of my nerves and time.

Grzegorz Bulawa,

We apologise. We received a message from Perfectmoney system that there was no connection to the server. As soon as we could we performed the transfer

Stop lying! At the same time, I made exchanges in two other currency exchange offices and everything worked as it should and I received the money IMMEDIATELY! The same thing happened a few days ago and I also had to ask for my money. I did a lot of exchanges with you (you can check it). And that's it. I'm not going to be nervous anymore. One more issue concerns the support on your website, which cannot help the customer in any way and only ignores him and writes the same nonsense over and over again.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Hello Bakar Ahmed,
Order has been completed

Completed but u wasted my time
plz improve your online chatting support.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Sincerely, administration of the BestChange exchanger monitor.

Hello Enomic,
Order has been completed.

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

Hello Mohamed,
Order has been completed.

Best Regards

Hello,

Dear Mohamed, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Sincerely, administration of the BestChange exchanger monitor.

Thanks I received.

Finally money came to my account.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello Atiq,
order has been completed.

Hello Nicolas,
Can you give txid

Hello Grzegorz Bulawa,
Order fulfilled. Sorry for the delay. We did not receive a response from the site in time perfectmoney

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Yes i receive.

Hello Grzegorz Buawa,
Can I have the batch perfectmoney, please?

[Personal data was removed by the monitoring's administration]

Sent Payment: 150.00 USD to account *** from ***. Batch: ***. Memo: Shopping Cart Payment. ***.

You have also open ticket: https://www.xmlgold.eu/en/support/openTicket/af476363537313/

How long I have to wait?

I don't know why the XML Gold admin considered my claim resolved. I still haven't received my money and it's been 3 hours. Please take appropriate action.

Grzegorz Buawa,

We asked you to give us a batch pm, you still haven't given it, please give us a batch pm.

I provided the number above but it was hidden for privacy reasons. I also created a ticket in your system where all the information is.

Number batch: Batch: 551082750.

Grzegorz Buawa,

We have not received your transfer. You need to write to perfectmoney support and ask them why there is a delay.

I have been using the Perfect Money system for several years. I have a verified account. I know how the Perfect Money system works and I know that funds are often blocked for security reasons for checking purposes. However, the problem is that blocking the money for checking takes about 3-5 hours. In my case, almost 12 hours passed. The second thing is that if one of the money exchanges is blocked, each subsequent one is also blocked. In my case, nothing like this happened because I made other money exchanges on other sites and everything went without problems. These PM USD to PM EUR exchanges were made after I did not receive money from you. Of course, I wrote a ticket to Perfect Money support and I will post the answer I receive here. However, I don't understand why you keep marking my report as resolved when it is not and the problem still exists.

I received a reply from Perfect Money. Why are you writing untruths? I demand the immediate transfer of my funds or their refund. Answer below:

Dear Customer,

Regarding your question on transaction with the batch no. 551082750:

The transferred funds have been instantly credited in the account no. U21878267 on 11/08/23.

The recipient can find this transaction by its batch number 551082750 on this page: https://perfectmoney.is/statement.html

Please contact the recipient for further information.

Sincerely, Customer Support Manager
George Tanney.

Grzegorz Buawa,

We have shown the monitoring administration a screenshot from our admin. We do not have your transfer. We have written to the support and are waiting for a reply.

I don't understand what "translation" you are writing about here? I have proven that the funds were transferred to your wallet. Perfect Money support confirmed this. Please send me my money. It's been over 12 hours of my waiting and you still don't know what's going on.

Welcome again. It turned out that I sent you an exchange log from another currency exchanger. The exchange was done right after the one I did at your exchange office. However, this does not change the fact that in this case the funds were also transferred to you. I sent an inquiry to Perfect Money support regarding this matter. I will post the answer here. Sorry for my mistake.

Log from history:

Sent Payment: 150.00 USD to account U1672268 from U17626556. Batch: 551082482. Memo: Shopping Cart Payment. 150.00 USD to 139.43 EUR E18267858 40605257 31.134.63.22 grzesiek82@gmail.com.

Grzegorz Buawa,
We have received a response from the administration. Quote: Support
"This is a transaction to account U21878267 abcobmen.com 11.09.23 08:53 AM"

This is not our wallet, and not our site.

response from the administration perfectmoney

In the entry above, I mistakenly provided a log from an exchange at another currency exchange office. Below I am pasting once again all the information regarding the exchange with you. What I received by email:

Your order details from xmlgold.eu
Order ID: 40605257
Date and time: 2023-11-08 20:35:14
You are paying: 150.00 Perfect Money USD
You are receiving: 139.43 Perfect Money EUR
Your Perfect Money EUR wallet: E18267858

Then the history log from my Perfect Money account:

Sent Payment: 150.00 USD to account U1672268 from U17626556. Batch: 551082482. Memo: Shopping Cart Payment. 150.00 USD to 139.43 EUR E18267858 40605257 31.x.x.x grzesiek82@gmail.com.

The amount of EUR 139.43 is correct. Batch number is: 551082482. I am currently waiting for a response from Perfect Money support. The data I have provided now certainly applies to exchange at your currency exchanger. Please check it again.

I received a response from Perfect Money support. It shows that the funds were immediately sent to you. So, once again, I am asking you to complete the exchange and send the funds. In this case there is no longer any mistake. Below is the response from Perfect Money:

Hello,

The funds have been instantly credited in the account no. U1672268 on 11/08/23.

The recipient can find this transaction by its batch number on this page: https://perfectmoney.is/statement.html

Please contact the recipient for further information.

Sincerely, Customer Support Manager
George Tanney.

Grzegorz Buawa,

Now the service does not work in the personal cabinet history. We cannot verify your transfer yet.

Can't you simply log in to your Perfect Money account and simply check in the history what funds have been received? Please don't make things difficult.

Grzegorz Buawa,

It's working now. Your order has been executed.

So it was your fault from the beginning and I was right. The funds were in your account from the beginning and you needed over 16 hours to establish this. This is very poor for a currency exchange office that has been operating since 2006. A few minutes later I made an exchange at another exchange office and there were no problems there. Therefore, it is not the fault of the Perfect Money system.

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Yes. I received the money but only after more than 16 hours. I have never encountered such ignorance and low level of customer service. I will avoid this currency exchange office.

Hello Rashel Hosain,
your order has been completed.

My wallet is. U35134828.

Hello Mohamed Abdikarin,
Your order has been completed.

After late time i am very sorry really.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello Somayah,
order has been completed.

Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

More than 1 hour and order didn't complete.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

My order id: 40386298
the payment still not received perfectmoney

Hello Mohamed Abdikarin,
Order has been completed. Thanks

Received

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello Boy,
Your order has been executed, sorry for the delay.

My order id 40323868 my paid but not received parfact money

1hour minutes plus support is not giving answer

Hello Md Rashel Hosain,
We apologise your order has been completed

Received

Hello,

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Hello,

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello Iman Ramezani,

Order has been completed.

Hello.

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

My problem is solved.
Tnx xmlgold

Hello Md Rashel Hosain,

we received your transfer an hour after we created the order. Your order.

Hello.

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello Mohammad,
We are pleased to inform you that your order has been successfully completed. We sincerely apologize for any inconvenience this may have caused.

Dear Mohammad, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Mohammad,

Hello
The client's order has been executed. Here's the transfer confirmation number
528501169
Best regards

Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Hello Ali,
Your order has been completed

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello MohammadHassan,

Your order has been completed. Sorry for the wait, there were problems accessing the pm API overnight

Thanks

Your delay has caused damage to me!

Hello!

Unfortunately, according to our rules, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.

BestChange.com administration is sorry for the possible inconvenience.

Best regards, BestChange administration.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Hello Nicolas Kiprotich,
We sincerely apologize for the unexpected delay in processing your order. We value your time and deeply regret any inconvenience caused. Despite this setback, we are pleased to inform you that your order has now been fulfilled. We appreciate your patience and understanding during this time. Thank you for choosing our services.

Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Hello!

We request the exchanger's administrator to respond to the user's complaint.

Best regards, BestChange administration.

Almost 6 hrs have been past but still waiting for pm. Still not rcvd.

Hello Awais,

We sincerely apologize for the unexpected delay. There seems to have been a minor miscommunication: the amount you transferred was one dollar less than your order total. Due to this, your order was not processed automatically and required manual handling during working hours. We regret any inconvenience caused by this. However, we are pleased to inform you that your order has now been fulfilled. Thank you for your patience and understanding.

Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Hello Sha,
I want to inform you that the completion of your order was delayed due to some technical issues on our end. We sincerely apologize for any inconvenience this may have caused. The order, with batch number 521902866, has now been successfully completed.

We strive to improve our systems to avoid such delays in the future. If you have any additional concerns or require further assistance, please do not hesitate to reach out.

Best regards.

Hello!

Dear user, we kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Dear Mahamudul Hasan,

We sincerely apologize for the delay you've experienced with your order. We understand just how inconvenient this must have been for you.

Our systems were facing some issues with the PerfectMoney API, which led to delays. We strive to minimize the impact of such situations on the service we provide to our valued customers, but in this case, unfortunately, the process was delayed.

Please accept our sincerest apologies for any inconvenience this delay may have caused. Your satisfaction is our highest priority, and we continue to work towards improving our services.

We also want to inform you that your order has now been successfully processed. We appreciate your patience and support during this time. If you have any further questions or concerns, please do not hesitate to get in touch with us.

Best Regards,

Hello Mahamudul Hasan,

We kindly ask you to confirm the receipt of funds from the administration of the exchanger.

Best regards, BestChange administration.

Yes receive after 3.5 hours later

Hello Rameez,
order has been completed
pm batch 515964664

No feedback from xmlgold till now

Hello Anderson,
pm batch number 515467602

I need screenshot from perfect money account showing the batch ID pls

Waiting for your update on it please

Https://prnt.sc/DksMkl-u00Nn from My Email

https://prnt.sc/vzURtUC7OKQ0 from my Perfect money

Hello Abdullahi,
Alright, but you will need to pay the Perfect Money commission of 0.5%. Do you agree?

I accept that you cut me commission of 0.5%

Abdullahi,

done

Transaction of 18905.00 USD to account U24162428 was successfully completed.

Transaction batch#: 514008006

Timestamp: 04.04.2023, 04:42

$802.98.

Where is the commission money? the exchange I was getting

Https://prnt.sc/hkR4fMqJnBU6

Please pay me the remaining amount. $802.98.

Abdullahi,
You sent us 19,000 minus 0.5% = 18,905.

Https://prnt.sc/HFewILo5yOxL. $802.98. dollar


The money you sent me is missing, please complete it.

No iam send USDT. 19000
I was getting money Perfect money 19802.98. minus 0.5% =. 99.0149.

send me. this. money. 19703.9651 .

Abdullahi,

ohh, sorry,

ransaction of 802.98 USD to account [Personal data was removed by the monitoring's administration] was successfully completed.

Transaction batch#: 514008392

Timestamp: 04.04.2023, 04:53

Proof. With that statement, send me the money

https://prnt.sc/HFewILo5yOxL.

Thank you i got it. my money All good day.

Hello Abdullahi,

Thank you for you feedback. We are glad that the issue has been fully resolved.

Kind regards, BestChange administration.

Hello Ali,
Sorry , order has been completed.

I just spoke and he said he is not authorized. After posting a comment here, the transaction was approved. they are not friendly

Proof : https://prnt.sc/5bYhe322Kqg8

Ali,
Big sorry