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XMLGold exchangerPlease note that this exchanger was delisted from the monitor on May 25, 2024. Currently, we cannot advise using XMLGold to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
Go to the XMLGold site
Information from the exchanger administration
Leave feedback about the exchanger Other exchangers
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| Status: | disabled | XMLGold reviews: | 111264235 | |
| Exchange rates: | — | Volet TS: | 197 | |
| Reserve: | — | Perfect Money TS: | 18088.20 | |
| Age: | 14 years 2 months | WebMoney BL: | — | |
| On BestChange: | — | MyWOT rating: | 3.6 | |
| Country: |  |
Estonia | Forums: | — |
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| * Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website XMLGold have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the XMLGold administrator resolve the problem more quickly. If you didn't like the XMLGold's service and want to write about it, use the Comment review type. |
|
| Order number: | |
| * | |
Add a comment:
| Crypto |  |
103.217.111.* | March 6, 2022 13:28 |
Good exchange
0
CommentRemove
| Suleyman |  |
85.101.148.* | February 18, 2022 13:05 |
They send Tether transfers manually within 3 hours. Those who want to wait 3 hours can use it, I will not use it again
| BestChange admin | February 18, 2022 13:16 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
CommentRemove
| Kellermcfail |  |
152.207.201.* | February 13, 2022 15:15 |
Very professional and reliable exchanger. Recommended!
0
CommentRemove
| Kellermcfail | |
152.206.237.* | February 1, 2022 18:56 |
Excellent and superfast service.
0
CommentRemove
| Arafat |  |
103.111.34.* | January 27, 2022 04:02 |
I'm still not receiving my payment from Usdt trc20 to perfect Money
Please, advice
Unfortunately, slow processing
Please, advice
Unfortunately, slow processing
| BestChange admin | January 27, 2022 04:29 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| XMLGold admin | January 31, 2022 14:13 |
Hello, Arafat!
batch 445419750
your order has been completed.
batch 445419750
your order has been completed.
Claim solved
| BestChange admin | January 31, 2022 14:19 |
Arafat,
We kindly ask you to prove the information from the Exchanger.
We kindly ask you to prove the information from the Exchanger.
CommentRemove
| Eb |  |
5.44.254.* | January 23, 2022 22:50 |
Hi
I'm still not receiving my payment from payeer to TRC20 USDT
Please, advice
Unfortunately, slow processing
I'm still not receiving my payment from payeer to TRC20 USDT
Please, advice
Unfortunately, slow processing
| XMLGold admin | January 24, 2022 04:54 |
Hello, Eb!
order has been completed.
order has been completed.
Claim solved
CommentRemove
| Juan | |
45.67.99.* | December 20, 2021 20:56 |
You email me that transaction complete but I didn't receive my money
| XMLGold admin | December 21, 2021 06:29 |
Hello, Juan!
order + bonus competed
1c8eadc2f103189b84f670aa7d0873def30b505d9e2b47d9e7e0c734525cba7f
order + bonus competed
1c8eadc2f103189b84f670aa7d0873def30b505d9e2b47d9e7e0c734525cba7f
Claim solved
| Juan | December 21, 2021 09:48 |
Thanks
Order completed
Order completed
CommentRemove
| 5 Stars | |
2.58.194.* | December 20, 2021 13:39 |
Fast transactions! Responsive Support! 5 stars out of 5!
0
CommentRemove
| Bashir | |
103.26.247.* | December 15, 2021 22:28 |
Please check my Transaction ID: 38824248 . I am waiting for the receiving amount.
| BestChange admin | December 16, 2021 06:33 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
CommentRemove
| BuySell |  |
83.99.206.* | December 14, 2021 19:13 |
Great exchanger. I have known this website as a safe place for e-currency exchange for many years. Keep up the good work!
0
CommentRemove
| Wolfgang2802 |  |
217.7.200.* | December 8, 2021 11:45 |
Ich habe mich auf die sehr guten Bewertungen verlassen. PM USD nach LTC. Keine E-Mail, kein Zahlungseingang, keine Bestatigungs E-Mail vom Support. PM ist erfolgreich raus. Dabei soll es angeblich automatisch erfolgen!
| XMLGold admin | December 8, 2021 12:14 |
Hello, Wolfgang2802!
Entschuldigung, jetzt gibt es einen DDoS-Angriff, unser Service ist vorubergehend nicht verfugbar, wir werden dieses Problem bald losen
Entschuldigung, jetzt gibt es einen DDoS-Angriff, unser Service ist vorubergehend nicht verfugbar, wir werden dieses Problem bald losen
| Wolfgang2802 | December 8, 2021 14:21 |
Update:
Ist jetzt angekommen - perfekt!
Hoffe ihr bekommt das mit DDOS bald in den Griff!
Ist jetzt angekommen - perfekt!
Hoffe ihr bekommt das mit DDOS bald in den Griff!
CommentRemove
| Szerdi |  |
37.120.137.* | December 7, 2021 09:33 |
Yesterday I created an order on the XMLGold site and paid for it, the XMLGold site says "application fulfilled", but the money has not been credited to my account!!!! Return the money or fulfill the request, it has been more than 12 hours !!!!
| XMLGold admin | December 7, 2021 10:16 |
Hello, Szerdi!
We are now being attacked by a DDoS attack. we will refund you, double. Where to send them
We are now being attacked by a DDoS attack. we will refund you, double. Where to send them
Claim solved
| Szerdi | December 7, 2021 10:42 |
DASH
XtjxdusF75i3CL8QUDxxnpNZsYM9pr3eMs
XtjxdusF75i3CL8QUDxxnpNZsYM9pr3eMs
Claim renewed
| Szerdi | December 7, 2021 10:44 |
43.28 United States Dollars
| XMLGold admin | December 7, 2021 10:46 |
Szerdi,
to your wallet, DASH does not go away, we can return to advcash
to your wallet, DASH does not go away, we can return to advcash
Claim solved
| Szerdi | December 7, 2021 10:48 |
| XMLGold admin | December 7, 2021 10:51 |
Szerdi,
done
69b52a40-8027-47f7-9630-b56e562b3b2a
done
69b52a40-8027-47f7-9630-b56e562b3b2a
Claim solved
CommentRemove
| Smile123 |  |
103.7.77.* | December 1, 2021 02:52 |
I have created a voucher worth of 995.27$ of usdt vide I'd 38815580, all confermations done but payment not received. Also rate is low as shown in the Web which is 1.03 but giving 1.022.
| XMLGold admin | December 1, 2021 05:40 |
Hello, Smile123!
order has been completed
order has been completed
Claim solved
| Smile123 | December 1, 2021 09:24 |
Yes completed but why u send low pm than show in your Web,
Claim renewed
| XMLGold admin | December 1, 2021 11:53 |
Smile123,
You received exactly the amount indicated in the order: 1020 USD PM
You received exactly the amount indicated in the order: 1020 USD PM
Claim solved
CommentRemove
| Pedi |  |
185.132.132.* | November 20, 2021 15:11 |
Great Rate! Excellent. be inform that usdt processing do between 5 to 22 GMT+1
0
CommentRemove
| Grzesiek B |  |
31.134.63.* | November 8, 2021 07:34 |
Issue has been fully resolved
I've been waiting a few hours for the exchange of Perfect Money USD to Perfect Money EUR. The money was sent to them and I still haven't received the money in EUR. I created a ticket and it has been canceled.
| Grzesiek B | November 8, 2021 07:50 |
This is answer from PM support:
Hello,
The transferred funds have been instantly credited in the account no. U1672268.
Sincerely, Customer Support Manager
George Tanney
Hello,
The transferred funds have been instantly credited in the account no. U1672268.
Sincerely, Customer Support Manager
George Tanney
| XMLGold admin | November 8, 2021 07:50 |
Hello, Grzesiek B!
your order has been completed.
430998506
Best Regards
your order has been completed.
430998506
Best Regards
Claim solved
| Grzesiek B | November 8, 2021 07:53 |
Yes. Only after my intervention and almost 12 hours later.
| XMLGold admin | November 8, 2021 08:13 |
Grzesiek B,
Perfect Money batch ID: 431001462
bonus 10 euro, sorry
Perfect Money batch ID: 431001462
bonus 10 euro, sorry
CommentRemove
| Ahmed | |
31.218.156.* | October 26, 2021 21:05 |
Payment not receive
| XMLGold admin | October 27, 2021 03:38 |
Hello, Ahmed!
order has been completet
1525832718
order has been completet
1525832718
Claim solved
| Ahmed | October 27, 2021 07:25 |
Payment receive after 7 hours !!
Very bad service
Very bad service
CommentRemove
| Gg | |
89.40.182.* | October 22, 2021 13:57 |
I have used this service for the first time trusting the very good reviews and referral from others, yesterday xmlgold bank should have received my transfer and they replied to my email saying they did not, today I contacted them again without reply. I am pretty sure they already have my money but did not settle the exchange.
| XMLGold admin | October 22, 2021 14:37 |
Dear Client,
Your money arrived to our bank account today, but the bank did not credited it yet.
Bank replied to us, transaction is under review under KYC&AML compliance.
No need to be worried it is a regular check.
Regards
Your money arrived to our bank account today, but the bank did not credited it yet.
Bank replied to us, transaction is under review under KYC&AML compliance.
No need to be worried it is a regular check.
Regards
Claim solved
| Gg | October 22, 2021 18:36 |
Hi, how long does it take to get my order settled then?
| XMLGold admin | October 22, 2021 18:46 |
For regular clients who uses bank account regularly, it is under 24-48 Hours, if your bank fast enough most of time same day.
It is your first transaction with us so bank are going to check it for AML&KYC compliance. once your are in white list next transfers will be much more faster.
With AML&KYC background check up usually it takes 3 working days for bank.
It is your first transaction with us so bank are going to check it for AML&KYC compliance. once your are in white list next transfers will be much more faster.
With AML&KYC background check up usually it takes 3 working days for bank.
| Gg | October 25, 2021 12:14 |
Any update?
| Gg | October 25, 2021 15:16 |
I understand your reassurance but I can't avoid being worried. Do you have updates from the bank?
Claim renewed
| XMLGold admin | October 25, 2021 15:32 |
Good day, we still waiting update for bank, it is in our interest to process your order faster, will update your right after we have update from bank.
Our apologies for the inconvenience.
Our apologies for the inconvenience.
Claim solved
| Gg | October 26, 2021 11:42 |
Tomorrow it is a week from when I sent the wire and today three days from when you said you received it. If I do not get my money before the end of tomorrow I will consider recalling them. Please sort this out as quick as you can because I am starting to doubt your intentions.
Also for bestchange why the claim is removed if I actually as of today do not have my money? I sent the a SEPA transfer to XMLGOLD and I did not receive the equivalent in crypto. 6 days passed already since I have sent my money out.
Also for bestchange why the claim is removed if I actually as of today do not have my money? I sent the a SEPA transfer to XMLGOLD and I did not receive the equivalent in crypto. 6 days passed already since I have sent my money out.
Claim renewed
| BestChange admin | October 26, 2021 11:54 |
Hello!
We request the exchanger's administrator do it best to resolve the case.
The claim should stay, as the client has given you funds.
Best regards, BestChange administration.
We request the exchanger's administrator do it best to resolve the case.
The claim should stay, as the client has given you funds.
Best regards, BestChange administration.
| XMLGold admin | October 26, 2021 14:09 |
Gg,
The money was received, but it will be necessary to make a video verification. Send your telegram, skype, email wire@xmlgold.eu , we will agree on the time of video verification through the service google meeting.
Best Regards
The money was received, but it will be necessary to make a video verification. Send your telegram, skype, email wire@xmlgold.eu , we will agree on the time of video verification through the service google meeting.
Best Regards
Claim solved
| Gg | October 26, 2021 17:26 |
Please just immediately refund me my transfer. I will use another exchange.
Claim renewed
| XMLGold admin | October 27, 2021 05:44 |
Gg,
ok, let's get the money back. We cannot pay money if the client paid by bank transfer and refuses to check, we do not accept the bank from third parties
ok, let's get the money back. We cannot pay money if the client paid by bank transfer and refuses to check, we do not accept the bank from third parties
Claim solved
| Gg | October 27, 2021 08:34 |
Please just refund back to my bank account. Did you already send the transfer? If you did please send the receipt of the transfer to my email account.
Claim renewed
| XMLGold admin | October 27, 2021 08:55 |
Gg,
Please give us the bank details from which you made the payment
Please give us the bank details from which you made the payment
Claim solved
| Gg | October 27, 2021 08:59 |
I am writing to wire@xmlgold.eu with the details. Please send the wire and transfer receipt to my email as a reply. If you prefer me to send the details to another email please specify.
Claim renewed
| XMLGold admin | October 27, 2021 09:10 |
Gg,
I do not see any banking details in the email. Please give me banking details. And why do you put a negative status if the translation is not completed due to your refusal to verify.
I do not see any banking details in the email. Please give me banking details. And why do you put a negative status if the translation is not completed due to your refusal to verify.
Claim solved
| XMLGold admin | October 27, 2021 09:11 |
i see your details on email
| Gg | October 27, 2021 09:15 |
Because you held onto my funds for a whole week, making me wait and then told me you needed further documentation. This in my humble opinion is very unprofessional. I have passed full KYC as you ask on your website. I am getting into details because you are asking. The only thing that matters now for me is that you reply to my latest email with a bank receipt stating that you sent me my money back and I receive them tomorrow or at most the day after tomorrow. Then I will be happy to confirm that you only lack organization but you are a fair and honest exchanger.
Claim renewed
| XMLGold admin | October 27, 2021 09:40 |
Gg,
Your money was hold not by us, but by the bank.
the return of the transfer will cost 43 euros, do you pay for it? If yes, we will then remove them from this 40,000 euros
Your money was hold not by us, but by the bank.
the return of the transfer will cost 43 euros, do you pay for it? If yes, we will then remove them from this 40,000 euros
Claim solved
| Gg | October 27, 2021 09:57 |
Ok, you can deduct them from the total amount. When are the money going to be credited on my account?
Claim renewed
| XMLGold admin | October 27, 2021 10:56 |
Gg,
Refund done.
Refund done.
Claim solved
| BestChange admin | October 27, 2021 12:05 |
Dear user,
We kindly ask you to confirm the information from the Exchanger.
We kindly ask you to confirm the information from the Exchanger.
CommentRemove
| Daneshfar |  |
37.162.21.* | October 5, 2021 19:01 |
Since yesterday morning I have been waiting for my payment, but haven't received! It is first time I am using this exchanger, and to be honest I am worried. My bank said the transfer was correctly done, but the exchange does not even reply my email. So I have no idea where I should track the process. I am really worried.
order number w88354
order number w88354
| BestChange admin | October 5, 2021 19:17 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| XMLGold admin | October 5, 2021 19:31 |
Hello, Daneshfar!
Are you sure you have placed order with us www.xmlgold.eu ?
Kindly provide us with correct order number our order ID number contains only of 8 Numbers.
Are you sure you have placed order with us www.xmlgold.eu ?
Kindly provide us with correct order number our order ID number contains only of 8 Numbers.
Claim solved
| Daneshfar | October 5, 2021 19:47 |
My order ID is 88354
I am very much confused of what's happening, I used PM, it suggested me this exchanger, then given to me different bank acount details, then again someone from this exchange send me an email, I dont know whats actually going on.
[the administration of BestChange has removed all the private data]
I am very much confused of what's happening, I used PM, it suggested me this exchanger, then given to me different bank acount details, then again someone from this exchange send me an email, I dont know whats actually going on.
[the administration of BestChange has removed all the private data]
Claim renewed
| XMLGold admin | October 5, 2021 20:05 |
Daneshfar, You have placed order directly from Perfectmoney website, that why it doesnt match our website order ID.
The bank account you have show is ours, but we haven't received your bank transfer yet. Some time it takes up 48 Hours and if transfer is made from Outside of European union even longer.
Once your bank transfer arrived we will process it right away.
No need to worry we are more then 12 year on the market and our reputation always clean.
Best regards from Xmlgold.eu Team
The bank account you have show is ours, but we haven't received your bank transfer yet. Some time it takes up 48 Hours and if transfer is made from Outside of European union even longer.
Once your bank transfer arrived we will process it right away.
No need to worry we are more then 12 year on the market and our reputation always clean.
Best regards from Xmlgold.eu Team
Claim solved
| Daneshfar | October 5, 2021 20:14 |
I made the transfer from Italy, so it means by tomorrow morning you would receive the money.
| XMLGold admin | October 6, 2021 14:48 |
Daneshfar,
As of today October 6 , we still haven't received your Bank transfer. Kindly double check our bank details in your payment slip.
As well you can send us your bank receipt to info@xmlgold.net
As of today October 6 , we still haven't received your Bank transfer. Kindly double check our bank details in your payment slip.
As well you can send us your bank receipt to info@xmlgold.net
| Daneshfar | October 14, 2021 13:22 |
Thank you so much I received it few days ago, I was worried for no reason :)
CommentRemove
| Delaney |  |
5.90.159.* | September 13, 2021 08:34 |
I changed again PM USD to Tether TRC20, instant!
0
CommentRemove
| Delaney | |
5.90.190.* | August 28, 2021 17:33 |
I changed again PM USD to Tether TRC20, instant!
0
CommentRemove
| Delaney | |
5.90.190.* | August 21, 2021 16:46 |
I changed again PM USD to Tether TRC20, instant!
0
CommentRemove
| Delaney | |
5.90.180.* | August 13, 2021 07:44 |
I changed again PM USD to Tether TRC20, instant!
0
CommentRemove
| Delaney | |
5.90.217.* | August 1, 2021 06:05 |
I changed again PM USD to Tether TRC20. All ok istant
0
CommentRemove
| Delaney | |
5.90.145.* | July 31, 2021 06:35 |
I changed again PM USD to Tether TRC20. I love it, very fast!
0
CommentRemove
| Delaney | |
5.90.47.* | July 28, 2021 07:00 |
I changed PM USD to Tether TRC20. I love it, very fast!
0
CommentRemove
| Lussoni | |
89.40.182.* | July 23, 2021 08:38 |
I have made a SEPA transfer the 20th of September and the order is still "Processing". I checked with my bank and the transfer went through correctly. I have already contacted info@xmlgold.eu yesterday and they did not reply.
Be careful using this service.
Be careful using this service.
| Lussoni | July 23, 2021 09:17 |
I have been replied in chat and they told me that I sent the email to the wrong address. The correct one is info@xmlgold.net. Waiting for a reply now.
| XMLGold admin | July 23, 2021 09:27 |
Dear Lussoni,
Unfortunately, as we have already found out You have sent a request to the wrong address. The correct one is info@xmlgold.net
Please be assured that You will be replied by the manager as soon as possible to resolve the issue with Your payment. Our apologies for the inconvenience.
XMLGold Administration
Unfortunately, as we have already found out You have sent a request to the wrong address. The correct one is info@xmlgold.net
Please be assured that You will be replied by the manager as soon as possible to resolve the issue with Your payment. Our apologies for the inconvenience.
XMLGold Administration
Claim solved
| Lussoni | July 23, 2021 09:33 |
Ok, I am waiting for a reply. Because anyway I sent the transfer 3 days ago and it is still processing. Regardless of where I sent an email to know about what is going on.
| Lussoni | July 23, 2021 12:04 |
Transfer received, why was there so much delay?
CommentRemove
| Delaney | |
5.90.214.* | July 19, 2021 06:24 |
All ok as always
0
CommentRemove
| Delaney | |
5.90.39.* | July 17, 2021 06:14 |
Top, fast and good service
0
CommentRemove
| Delaney | |
5.90.234.* | July 16, 2021 12:27 |
Alll ok so quickly service!
0
CommentRemove
| Marc Hayek |  |
185.72.217.* | May 14, 2021 07:43 |
I sent a bank transfer to get perfect money USD for more than a week but my order is still processing even though the value date of the transfer was 2 days ago.
Their support tells me to talk to the bank transfer manager, the bank transfer manager tells me he emailed Igoria company. No one is processing my transfer and this isn't pleasant at all.
Their support tells me to talk to the bank transfer manager, the bank transfer manager tells me he emailed Igoria company. No one is processing my transfer and this isn't pleasant at all.
| XMLGold admin | May 14, 2021 08:06 |
Dear Marc, we have replied to your Emil this morning, our bank has not yet received your money, and they are investigating now where it got stuck, please do not worry, it wont get lost.
Claim solved
| Marc Hayek | May 14, 2021 08:08 |
Dear Admin,
Please give this your attention as I do not want to wait till Monday to get the PM USD.
Marc.
Please give this your attention as I do not want to wait till Monday to get the PM USD.
Marc.
Claim renewed
| XMLGold admin | May 14, 2021 08:12 |
Marc Hayek,
We cannot influence the work of banks.
We cannot influence the work of banks.
Claim solved
CommentRemove
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