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Xenex exchanger
Go to the Xenex site
Information from the exchanger administration
Leave feedback about the exchanger Other exchangers
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| Status: | inactive | Reviews: | 172 | ||
| Age: | 5 years 7 months | Financial claims: | 015 | ||
| On BestChange: | 4 years 4 months | Exchange rates: | — | ||
| Country: |  |
Reserve: | — | ||
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When creating a financial claim, please make sure that the exchange regulations specified on the website Xenex have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Xenex administrator resolve the problem more quickly. If you didn't like the Xenex's service and want to write about it, use the Comment review type. |
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Add a comment:
| User |  |
129.227.230.* | October 10, 2024 08:46 |
Everything is smooth and efficient. I would highly recommend this Company. I will use again and again thanks. I'm a very satisfied customer.
0
CommentRemove
| Emir |  |
45.130.202.* | October 2, 2024 07:25 |
I have been using this platform this without hesitation. Extremely simple and easy to use.
0
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| User |  |
194.61.41.* | September 28, 2024 22:10 |
Smooth experience every time! My transaction was processed quickly, and everything went smoothly without any issues.
0
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| Kumar | |
45.95.243.* | August 19, 2024 15:49 |
I've been using this crypto exchanger for quite some time now, with a combined trading volume exceeding half a million dollars. It's been consistently reliable and efficient with fast transactions and good support.
0
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| Tommy Hipp |  |
24.125.140.* | May 27, 2024 04:23 |
Lack of any evidences confirming the accuracy of the information given down below
Profanities and abusive language were removed by the monitor's administration
Whatever you do, stay away from Zenex. They *** your money. They let you make a profit and then freeze all your funds and take the money when you try to withdrawal. ***.
| Xenex admin | May 27, 2024 11:55 |
Hello Tommy Hipp,
You did not specify your order ID on this comment. Please let us know your order ID or contact us at [email protected] to check your order.
Best regards,
Xenex LLC Support
You did not specify your order ID on this comment. Please let us know your order ID or contact us at [email protected] to check your order.
Best regards,
Xenex LLC Support
| BestChange admin | May 27, 2024 12:08 |
Hello Tommy Hipp,
Please provide us with information on your order at [email protected] or [email protected] to clarify the situation. If there is no data, the review may be considered defamatory.
Kind regards, BestChange administration.
Please provide us with information on your order at [email protected] or [email protected] to clarify the situation. If there is no data, the review may be considered defamatory.
Kind regards, BestChange administration.
| Tommy Hipp | May 27, 2024 13:42 |
There was no profanity in this comment. I do have evidence because I have the screenshots from my conversation with their customer service.
| Xenex admin | May 27, 2024 13:46 |
Tommy Hipp,
What is your order ID?
Best regards,
Xenex LLC Support
What is your order ID?
Best regards,
Xenex LLC Support
CommentRemove
| Karim |  |
51.159.153.* | February 21, 2024 09:38 |
The following comment may have been left to discredit the exchanger's image and reputation
According to the information available, the exchanger has no financial obligations to this user
I traded 1 time and the rate was really good but later on when I tried to trade Xenex blocked my address, then my email without explaining and reasons. I didn't do anything against their policy. If they have better rate, why wouldn't I exchange? Not recommending anyone. Simply avoid this exchange.
Proof
https://ibb.co/1X1rb46.
Proof
https://ibb.co/1X1rb46.
| Xenex admin | February 21, 2024 10:41 |
Hello Karim,
We received two orders from you. You requested a refund for one of them because of probable price fluctuation. The other one was carried out successfully. Being able to offer the best rate makes us delighted. We currently do not have any monetary obligations to you. For any account related concerns kindly write to us at [email protected].
Best regards,
Xenex LLC Support
We received two orders from you. You requested a refund for one of them because of probable price fluctuation. The other one was carried out successfully. Being able to offer the best rate makes us delighted. We currently do not have any monetary obligations to you. For any account related concerns kindly write to us at [email protected].
Best regards,
Xenex LLC Support
CommentRemove
| Marci |  |
109.252.114.* | July 31, 2023 13:04 |
Worst exchange on bestchange.com. Beginning from the process of exchange and up to the support feedback everything is completely messed up.
If u send 0.0001 cent less then u input - their automatisation does not accept the payment and they have to make it manually, which takes a lot more time and causes freezing problems
They've frozen my transaction of 30k$ for a week, explaining that AML check of my wallet is risky, but when I checked it - it was completely trustworthy. When I asked about detailed info of the problem, I was stalled until the money were unfrozen and then told that they no longer have to answer me, as they already completed the order.
Total disaster!
If u send 0.0001 cent less then u input - their automatisation does not accept the payment and they have to make it manually, which takes a lot more time and causes freezing problems
They've frozen my transaction of 30k$ for a week, explaining that AML check of my wallet is risky, but when I checked it - it was completely trustworthy. When I asked about detailed info of the problem, I was stalled until the money were unfrozen and then told that they no longer have to answer me, as they already completed the order.
Total disaster!
| BestChange admin | July 31, 2023 13:16 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Xenex admin | July 31, 2023 13:39 |
Hello Marci,
Sorry for your inconvenience. Your order was placed on 10.07.2023 at 16:09:53. You were not referred by any partner service including Bestchange, rather you have placed direct order. You have placed order for a privacy coin to a wallet that is flagged by security system.
You have sent less money, if you sent less money that is not the fault of ours and your wallet having connections to high risk entities has nothing to do with us. Rather we have worked very hard for you to unfreeze your amount and processed the order even though the price fell significantly and protected you from almost $1k financial loss.
It is surprising that you have sent less coins than original order and then you have used high risk wallet address and we have worked tirelessly to unfreeze your money, on the contrary we have protected you from falling exchange rate upon your request and here after weeks of order completion we are seeing this!
We are thankful to you for using our service. We are sorry for your inconvenience and glad to know that your issue is fully resolved.
Best regards,
Xenex LLC Team
Sorry for your inconvenience. Your order was placed on 10.07.2023 at 16:09:53. You were not referred by any partner service including Bestchange, rather you have placed direct order. You have placed order for a privacy coin to a wallet that is flagged by security system.
You have sent less money, if you sent less money that is not the fault of ours and your wallet having connections to high risk entities has nothing to do with us. Rather we have worked very hard for you to unfreeze your amount and processed the order even though the price fell significantly and protected you from almost $1k financial loss.
It is surprising that you have sent less coins than original order and then you have used high risk wallet address and we have worked tirelessly to unfreeze your money, on the contrary we have protected you from falling exchange rate upon your request and here after weeks of order completion we are seeing this!
We are thankful to you for using our service. We are sorry for your inconvenience and glad to know that your issue is fully resolved.
Best regards,
Xenex LLC Team
CommentRemove
| Liu |  |
188.214.152.* | June 21, 2023 18:21 |
I have exchanged without any hassle.
| Xenex admin | June 25, 2023 12:41 |
Hello Liu,
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Kamil |  |
14.167.135.* | June 21, 2023 17:02 |
Great platform! Favorable exchange rate and a small commission. As well as prompt and good support service. Solved the problem quickly and paid compensation
| Xenex admin | June 25, 2023 12:41 |
Hello Kamil,
Thank you for using our service and sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for using our service and sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Btc928 |  |
185.215.34.* | June 20, 2023 11:57 |
They sent me 10usdt less than it was calculated on their website
| Btc928 | June 20, 2023 12:07 |
I have on my email confirmation from them the sum of 1999$ to receive. i sent everything instantly with pretty high comission. and got 1989$. right after completion i checked the rate on their website again - its even better than it was.
strongly do not recommend this exchange
strongly do not recommend this exchange
| BestChange admin | June 20, 2023 13:30 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Xenex admin | June 21, 2023 09:26 |
Hello Btc928,
Sorry to hear about this. We could not find any support request from you. Please contact our support to check and solve any issues.
Best regards,
Xenex LLC Team
Sorry to hear about this. We could not find any support request from you. Please contact our support to check and solve any issues.
Best regards,
Xenex LLC Team
CommentRemove
| Maks |  |
176.119.25.* | June 16, 2023 18:51 |
Great platform. Support team was very helpful.
| Xenex admin | June 17, 2023 07:53 |
Hello Maks,
Thank you for sharing your valuable opinion.
Best regards,
Xenex LLC Team
Thank you for sharing your valuable opinion.
Best regards,
Xenex LLC Team
CommentRemove
| Nikola |  |
103.130.177.* | June 15, 2023 15:01 |
Great course. Fast reply and processing time is very short. Recommended.
| Xenex admin | June 17, 2023 07:52 |
Hello Nikola,
Thank you for sharing your experience.
Best regards,
Xenex LLC Team
Thank you for sharing your experience.
Best regards,
Xenex LLC Team
CommentRemove
| Ali |  |
192.142.168.* | June 13, 2023 13:54 |
Best service ever. Great experience
| Xenex admin | June 17, 2023 07:52 |
Hello Ali,
Thank you for sharing your valuable opinion.
Best regards,
Xenex LLC Team
Thank you for sharing your valuable opinion.
Best regards,
Xenex LLC Team
CommentRemove
| Delapez |  |
149.102.235.* | June 13, 2023 08:29 |
USDT arrived very quickly within 4 minutes. The exchanger is perfect for fast swaps with no need for complicated registration.
| Xenex admin | June 17, 2023 07:52 |
Hello Delapez,
Thank you for sharing your experience.
Best regards,
Xenex LLC Team
Thank you for sharing your experience.
Best regards,
Xenex LLC Team
CommentRemove
| Oleg |  |
185.150.117.* | June 8, 2023 14:11 |
Took more fee, than promised. I got on ten $ less, then was written on site
| Xenex admin | June 8, 2023 15:38 |
Hello Oleg,
We have already showed you that you got exactly what you have created the order for. You also have email records from us. BTC price fell after the order is completed that is not on us. We do not control BTC market.
Best regards,
Xenex LLC Team
We have already showed you that you got exactly what you have created the order for. You also have email records from us. BTC price fell after the order is completed that is not on us. We do not control BTC market.
Best regards,
Xenex LLC Team
Claim solved
CommentRemove
| Jozsi |  |
212.30.33.* | June 7, 2023 13:55 |
Had a smooth experience here. Recommended!!!!
| Xenex admin | June 8, 2023 15:48 |
Hello Jozsi,
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Vida | |
217.138.192.* | May 29, 2023 11:16 |
One of the best exchanger. Never disappoint me.
| Xenex admin | May 30, 2023 22:38 |
Hello Vida,
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Diego |  |
139.28.6.* | May 27, 2023 10:58 |
Honest and Fast service. Satisfied with this exchanger
| Xenex admin | May 28, 2023 08:52 |
Hello Diego,
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Foote | |
188.214.152.* | May 26, 2023 18:14 |
Using it for third time. Everything is smooth.
| Xenex admin | May 27, 2023 08:33 |
Hello Foote,
Thank you for sharing your experience.
Best regards,
Xenex LLC Team
Thank you for sharing your experience.
Best regards,
Xenex LLC Team
CommentRemove
| User | |
45.130.203.* | May 19, 2023 13:50 |
Efficient transaction processing, I recently exchanged upwards of 150k and had a seamless experience.
| Xenex admin | May 19, 2023 20:57 |
Hello dear customer,
Thank you for using our service and sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for using our service and sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Arhim |  |
176.125.231.* | May 12, 2023 17:19 |
The exchange processed really fast, took only 7 minutes
| Xenex admin | May 13, 2023 06:25 |
Hello Arhim,
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Wood | |
176.119.25.* | May 10, 2023 19:07 |
Even better than I had hoped for! Appreciate it.
| Xenex admin | May 13, 2023 06:24 |
Hello Wood,
Thank you for your kind words.
Best regards,
Xenex LLC Team
Thank you for your kind words.
Best regards,
Xenex LLC Team
CommentRemove
| Barak | |
188.214.106.* | May 9, 2023 12:42 |
The exchange was very fast and convenient. Great service.
| Xenex admin | May 13, 2023 06:24 |
Hello Barak,
Thank you for sharing your experience.
Best regards,
Xenex LLC Team
Thank you for sharing your experience.
Best regards,
Xenex LLC Team
CommentRemove
| Charline |  |
193.56.254.* | May 7, 2023 16:59 |
Everything worked perfectly. I entered my order information and received my money in a matter of minutes.
| Xenex admin | May 8, 2023 10:13 |
Hello Charline,
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Kevin |  |
5.189.202.* | May 6, 2023 18:22 |
Responds immediately. A good expression was made.
| Xenex admin | May 6, 2023 19:00 |
Hello Kevin,
Thank you for sharing your experience with us. We are glad to know that you are satisfied with our service.
Best regards,
Xenex LLC Team
Thank you for sharing your experience with us. We are glad to know that you are satisfied with our service.
Best regards,
Xenex LLC Team
CommentRemove
| User |  |
188.215.235.* | May 5, 2023 17:41 |
Top exchanger.
| Xenex admin | May 6, 2023 18:59 |
Hello dear customer,
Thank you for your valuable opinion.
Best regards,
Xenex LLC Team
Thank you for your valuable opinion.
Best regards,
Xenex LLC Team
CommentRemove
| Nathan |  |
37.120.236.* | May 4, 2023 06:45 |
Very fast service. The customer assistance is very polite. Thanks!!
| Xenex admin | May 5, 2023 04:41 |
Hello Nathan,
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you for sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
| Allan | |
146.70.124.* | April 29, 2023 21:39 |
My order proccesd,but at the last step it says Waiting for automatic payments module confirmation,after almost 2 hours nothing changed! and no one at support!
| Xenex admin | April 30, 2023 00:02 |
Hello Allan,
Our support agents were unavailable because it was outside of our working hour. There was a minor technical glitch and it has been fixed and your order is processed. Sorry for the inconvenience.
Best regards,
Xenex LLC Support
Our support agents were unavailable because it was outside of our working hour. There was a minor technical glitch and it has been fixed and your order is processed. Sorry for the inconvenience.
Best regards,
Xenex LLC Support
Claim solved
CommentRemove
| Sylvia | |
185.82.72.* | April 29, 2023 18:40 |
I will recommend this website to anyone who wants to make a quick exchange.
| Xenex admin | April 30, 2023 00:04 |
Hello Sylvia,
Thank you for your valuable opinion.
Best regards,
Xenex LLC Team
Thank you for your valuable opinion.
Best regards,
Xenex LLC Team
CommentRemove
| Rufus | |
194.169.217.* | April 19, 2023 21:19 |
Excellent rate with excellent customer service.
| Xenex admin | April 20, 2023 08:57 |
Hello Rufus,
Thank you sharing your experience with us.
Best regards,
Xenex LLC Team
Thank you sharing your experience with us.
Best regards,
Xenex LLC Team
CommentRemove
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