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Smart-Pays exchangerPlease note that this exchanger was delisted from the monitor on October 20, 2023. Currently, we cannot advise using Smart-Pays to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
Go to the Smart-Pays site
Information from the exchanger administration
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| Status: | disabled | Smart-Pays reviews: | 03735115 | |
| Exchange rates: | — | Volet TS: | — | |
| Reserve: | — | Perfect Money TS: | 2043.50 | |
| Age: | 10 years | WebMoney BL: | — | |
| On BestChange: | — | MyWOT rating: | 3.0 | |
| Country: |  |
Ukraine | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Smart-Pays have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Smart-Pays administrator resolve the problem more quickly. If you didn't like the Smart-Pays's service and want to write about it, use the Comment review type. |
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Add a comment:
| Dany |  |
89.46.103.* | April 21, 2021 09:46 |
USDTTRC20 -> MasterCard RUB has been done within 10 minutes, very nice
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| Surojeet |  |
27.147.191.* | April 6, 2021 05:22 |
Very fast exchange, within 2mins.
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| Rafiul Hasnat Mahir |  |
103.120.46.* | March 30, 2021 15:33 |
Awesome Service....!!!But today they decrease the exchange rate of Tether (USDT) TRC20 to Perfect Money USD
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| Ivan Ramirez |  |
189.238.241.* | March 30, 2021 03:27 |
How much time this services need to transfer from advance cash to paypal?
i got almost two hours waiting and nothing happen.
i got almost two hours waiting and nothing happen.
| BestChange admin | March 30, 2021 07:28 |
Hello!
We request the exchanger's administrator to respond to the user's comment.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's comment.
Best regards, BestChange administration.
| Smart-Pays admin | March 30, 2021 11:55 |
Hello, Ivan Ramirez!
Your application was proceed. Sorry for the delay.
Your application was proceed. Sorry for the delay.
CommentRemove
| Afify |  |
197.53.15.* | March 29, 2021 18:37 |
I
| BestChange admin | March 29, 2021 18:43 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Smart-Pays admin | March 30, 2021 07:10 |
Hello, Afify!
Your application was not proceed automatically because the account you have submitted U290411520 does not exist. Delete this complaint because it has no ground and contact us support@smart-pays.com with correct data.
Your application was not proceed automatically because the account you have submitted U290411520 does not exist. Delete this complaint because it has no ground and contact us support@smart-pays.com with correct data.
Claim solved
CommentRemove
| Michal Bereszynski |  |
89.64.45.* | March 29, 2021 14:25 |
Support is worth nothing. Rude and not willing to help.
Sent Payment: 262.17 USD to account U1727960 from U27309299. Batch: 380747791. Memo: Shopping Cart Payment. Order ¹313000; 262.171 Perfect Money USD -> 215 Skrill EUR, account.
The transaction was not caught by their system and not automatically processed.
They completely refuse help and manual transaction processing saying payment was not received every if it was processed and got transaction batch number.
Sent Payment: 262.17 USD to account U1727960 from U27309299. Batch: 380747791. Memo: Shopping Cart Payment. Order ¹313000; 262.171 Perfect Money USD -> 215 Skrill EUR, account.
The transaction was not caught by their system and not automatically processed.
They completely refuse help and manual transaction processing saying payment was not received every if it was processed and got transaction batch number.
| Smart-Pays admin | March 29, 2021 14:31 |
Hello, Michal Bereszynski!
You have been answered several times in several chats. Your payment is under PM checking , we did not receive it. If you don't want to contact PM support according this , this is your choice and you must be have a reason to deny to do this. Your application will be proceed after we'll get the payment. NOT EARLIER.
You have been answered several times in several chats. Your payment is under PM checking , we did not receive it. If you don't want to contact PM support according this , this is your choice and you must be have a reason to deny to do this. Your application will be proceed after we'll get the payment. NOT EARLIER.
Claim solved
| Smart-Pays admin | March 29, 2021 14:36 |
Michal Bereszynski,
Your application was proceed. Delete this complaint because it has no ground.
Your application was proceed. Delete this complaint because it has no ground.
CommentRemove
| Ovroy Thanu | |
113.21.228.* | March 25, 2021 05:54 |
I order for a exchange at Tether USDT to Perfect Money Direction and I paid 12 hours ago. The Exchange Amount is 412.64$. 12 Hours Passed, I did not receive the payment yet. Its still on processing
ORDER ID 310399
ORDER ID 310399
| BestChange admin | March 25, 2021 07:15 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Smart-Pays admin | March 25, 2021 08:23 |
Hello, Ovroy Thanu!
Your application was proceed, there were some technical problems. We apologize for inconvenience and ask to delay this complaint.
Your application was proceed, there were some technical problems. We apologize for inconvenience and ask to delay this complaint.
Claim solved
CommentRemove
| Mehedi | |
103.162.184.* | March 21, 2021 17:51 |
Great site? . Very easy & very fast service ??
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| Koh Jun yang |  |
111.65.69.* | March 12, 2021 10:12 |
Highly recommend their service to everyone fast and efficient received the money after 2h will definitely engage their services again
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| Naale |  |
52.175.51.* | March 3, 2021 09:20 |
Excellent exchanger, very fast response !!!
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| Khalid |  |
41.92.101.* | February 16, 2021 09:23 |
Very great job ?thank you very much
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| Brodie Kellaway |  |
185.56.80.* | February 4, 2021 05:44 |
I have changed here for several times and there were no problems. The exchange rate is profitable and fees are within normal limits.
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| Sazedaruis | |
37.111.219.* | January 30, 2021 08:53 |
Order status is paid but i did not get my payment. support not active since 15 hours! Admin please check my order!
| Smart-Pays admin | January 30, 2021 11:03 |
Hello, Sazedaruis!
Your application was submitted in non working hours and automatic mode did not pass it. We don't have 24/7 schedule and also weekends free schedule so it was proceed during operators work. We ask you to delete this complaint because it has no ground.
Your application was submitted in non working hours and automatic mode did not pass it. We don't have 24/7 schedule and also weekends free schedule so it was proceed during operators work. We ask you to delete this complaint because it has no ground.
Claim solved
| Sazedaruis | January 30, 2021 12:16 |
I got my payment, thank you!
CommentRemove
| Arlan |  |
112.207.106.* | January 23, 2021 20:02 |
Very reliable exchanger. They quickly changed my Perfect Money into WebMoney.
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| Mike Flop |  |
176.31.238.* | January 21, 2021 19:32 |
Exchange was quick and easy - what else do you need. Thank you! High quality exchanger
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| Bale |  |
84.236.115.* | January 17, 2021 19:28 |
Team works perfectly.. And rates are satisfactory! You can trust them
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| Pm |  |
37.59.130.* | January 16, 2021 08:16 |
This exchanger steal my Tethers and delete my order in the site with track number: 284036.
my Tethers was sent to their wallet with TXID: 90f88a07e8173b060fb0edbc496552604097132a85b2f86bac0bc791517c7788
please answer to this problem!
my Tethers was sent to their wallet with TXID: 90f88a07e8173b060fb0edbc496552604097132a85b2f86bac0bc791517c7788
please answer to this problem!
| Smart-Pays admin | January 16, 2021 08:27 |
Hello, Pm!
You have not paid for the application.
https://omniexplorer.info/address/1Nzk2CmuJ26JJcDCR5m9SDjsJYnZ6EAJ7P
You have not paid for the application.
https://omniexplorer.info/address/1Nzk2CmuJ26JJcDCR5m9SDjsJYnZ6EAJ7P
Claim solved
CommentRemove
| Rui | |
194.5.96.* | January 15, 2021 05:31 |
Tried many such services, but I have not found a site that would be as effective and useful. User-friendly interface and good courses. Thanks to your team.
0
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| Eitesham Bhatti |  |
111.119.187.* | January 8, 2021 02:14 |
Best Exchange so far. But not working with them until the Trc20 to Perfect money is equally exchanged or with better commission as they were in exchange giving more perfect money that was best last Year. Many exchange i can name are providing equal exchange in Tether TRC20 to Perfect Money so why the dont ?? ?
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| Xqcrypto | |
197.153.200.* | January 5, 2021 00:55 |
Received usdt to visa very professional service
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| Kyd | |
86.105.25.* | December 29, 2020 16:02 |
Exchange order was cancelled without any explanation after i've paid btc.
support Diana was EXTREMELY rude and incompetent, but after some texting i've got my btc back. lucky me.
it's a pity, guys, to work in such manner after many successful and smooth orders.
support Diana was EXTREMELY rude and incompetent, but after some texting i've got my btc back. lucky me.
it's a pity, guys, to work in such manner after many successful and smooth orders.
| Smart-Pays admin | December 30, 2020 08:59 |
Hello, Kyd!
You have sent btc in the end of working day and did not contact us in this matter as it was mentioned in our conditions. We had no opportunity for the exchange so we have refund it.
You have sent btc in the end of working day and did not contact us in this matter as it was mentioned in our conditions. We had no opportunity for the exchange so we have refund it.
CommentRemove
| Ahmad | |
45.91.23.* | December 24, 2020 01:23 |
Too slow , I'm waiting for tether...
| Ahmad | December 24, 2020 01:50 |
I sent PM , but my application is deleted!
Order ? 277355
Order ? 277355
| BestChange admin | December 24, 2020 04:39 |
Hello!
We request the exchanger's administrator to respond to the user's comment.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's comment.
Best regards, BestChange administration.
| Smart-Pays admin | December 24, 2020 08:30 |
Hello, Ahmad!
Your application was proceed. Your payment was under PM chacking and we did not get it in time. We don't work 24/7 so your application was proceed during working hours.
Your complaint has no ground so delete it.
Your application was proceed. Your payment was under PM chacking and we did not get it in time. We don't work 24/7 so your application was proceed during working hours.
Your complaint has no ground so delete it.
CommentRemove
| Saiful | |
27.147.205.* | December 1, 2020 10:41 |
Never left any negative reviews on any of the exchanges here. First time, I am giving the negatives to these rude people.
I got less than the mentioned amount in my PM. I contacted support, an agent named Diana, doesn't know how to behave with clients. The most ill-mannered people are here in the company. Will never use their services again.
And will request all of you to stay away. They are scamming people giving less money than actually they mention in their website. Good bye.
I got less than the mentioned amount in my PM. I contacted support, an agent named Diana, doesn't know how to behave with clients. The most ill-mannered people are here in the company. Will never use their services again.
And will request all of you to stay away. They are scamming people giving less money than actually they mention in their website. Good bye.
| Smart-Pays admin | December 1, 2020 10:47 |
Hello, Saiful!
You have given by all information and this is your problem that you can`t read it clearly. Your application was not pay in full and proceed according OUR actual rate.
You have given by all information and this is your problem that you can`t read it clearly. Your application was not pay in full and proceed according OUR actual rate.
Claim solved
CommentRemove
| Tim Elliston |  |
164.77.133.* | November 28, 2020 10:07 |
I liked the exchanger. The transaction went faster than I expected. High level service, indeed.
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| Robin Dewan | |
42.0.7.* | November 26, 2020 15:03 |
Love this website really
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| Badhon Ahmed | |
116.58.202.* | November 25, 2020 08:28 |
Good service... Excellent work..loving this exchanger..
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| Brizo Binni |  |
103.76.211.* | November 12, 2020 16:21 |
My order not yet paid ,please process my order payeer to btc .order id 263754
| Smart-Pays admin | November 14, 2020 12:45 |
Hello, Brizo Binni!
Your order was completed in 9 minutes. For Bitcoin, this is super fast. Your claim is unfounded! We demand that defamation be removed!
Your order was completed in 9 minutes. For Bitcoin, this is super fast. Your claim is unfounded! We demand that defamation be removed!
Claim solved
CommentRemove
| Md Shakil Ahmed | |
27.147.191.* | November 10, 2020 22:21 |
Already Buy $50000 Perfect money ???
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| Habibur Rahman | |
116.58.203.* | November 7, 2020 09:35 |
14 Hours Gone But Still My Payment Didn’t Received Yet.Perfect Money To Skrill 200$
| Smart-Pays admin | November 7, 2020 11:51 |
Hello, Habibur Rahman!
Your Skrill account can`t be deposit. There was made a refund.
Your Skrill account can`t be deposit. There was made a refund.
Claim solved
CommentRemove
| Meli | |
95.211.230.* | November 3, 2020 18:43 |
Reliable exchange site! Technical support in each case helps to carry out transactions from start to finish. Thanks for the long-term cooperation)
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CommentRemove
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