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Smart-Pays exchangerPlease note that this exchanger was delisted from the monitor on October 20, 2023. Currently, we cannot advise using Smart-Pays to perform exchanges. We will also be unable to provide any assistance in resolving problems, shall they occur. Please be cautious and alert. We recommend choosing trustworthy exchangers among those that are active on our monitor.
Go to the Smart-Pays site
Information from the exchanger administration
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| Status: | disabled | Smart-Pays reviews: | 03735115 | |
| Exchange rates: | — | Volet TS: | — | |
| Reserve: | — | Perfect Money TS: | 2043.50 | |
| Age: | 10 years | WebMoney BL: | — | |
| On BestChange: | — | MyWOT rating: | 3.0 | |
| Country: |  |
Ukraine | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website Smart-Pays have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Smart-Pays administrator resolve the problem more quickly. If you didn't like the Smart-Pays's service and want to write about it, use the Comment review type. |
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Add a comment:
| Tristan |  |
93.93.46.* | October 28, 2020 20:11 |
Good afternoon! This morning I made a quick exchange with operator`s help and after 5 minutes I already received the required amount - no complaints, thank you!!!
0
CommentRemove
| Usman Hanif |  |
193.108.118.* | October 24, 2020 10:37 |
Best Super Exchanging Site Ever?l
Super Fast Exchange
Super Fast Support
At on 2nd Best exchange rating
Hope on 1st
If they made best Exchanging rate it ll will rank on 1st
UsdT trc20-Pm usd
Make sure usdt=pm usd
Super Fast Exchange
Super Fast Support
At on 2nd Best exchange rating
Hope on 1st
If they made best Exchanging rate it ll will rank on 1st
UsdT trc20-Pm usd
Make sure usdt=pm usd
0
CommentRemove
| Usman Hanif |  |
103.153.38.* | October 24, 2020 06:29 |
Dear Admin,
I'm using your site from 2 week ago. Site is Best and super fast.
Everything is good and ok. But now you change the UsdT Trc20 to pm Exchanging rate. that's not satisfy me. Please at least make it's value 1usdT =1pm usd.
I ll be thankful to you.
I'm using your site from 2 week ago. Site is Best and super fast.
Everything is good and ok. But now you change the UsdT Trc20 to pm Exchanging rate. that's not satisfy me. Please at least make it's value 1usdT =1pm usd.
I ll be thankful to you.
0
CommentRemove
| Ahnaf |  |
59.153.103.* | October 22, 2020 07:11 |
The baddest contract support i have even seen in any exchange site..
i paid 30 minute ago from now and already 20 plus confirm done and they cancel the order for delay wow..
order id 256419
i paid 30 minute ago from now and already 20 plus confirm done and they cancel the order for delay wow..
order id 256419
| Smart-Pays admin | October 22, 2020 07:19 |
Hello, Ahnaf!
We did not received your payment. Delete this complaint and send us hash to this email support@smart-pays.com.
We did not received your payment. Delete this complaint and send us hash to this email support@smart-pays.com.
Claim solved
| Ahnaf | October 22, 2020 07:22 |
Trax id
134ef073da75e893716c2976beb908bc3c4d96d9a34b3c6f7078fe9d7d901e8c
I contract 2 times in mail and chat no one replay
134ef073da75e893716c2976beb908bc3c4d96d9a34b3c6f7078fe9d7d901e8c
I contract 2 times in mail and chat no one replay
| Smart-Pays admin | October 22, 2020 07:24 |
Ahnaf,
you should check working schedule first.
These money have not arrived yet.
you should check working schedule first.
These money have not arrived yet.
| Ahnaf | October 22, 2020 07:34 |
Now reacive pm
CommentRemove
| Habibruis | |
103.87.113.* | October 21, 2020 06:01 |
Dear Admin.
When I try to login into my account a message is shown that "You have been sent a pin code for authorization". I do not understand the reason and I have been not sent any code in my inbox. Please switch off the personal pin code option from my account.
I sent a mail to the support team twice but did not get any reply.
username: habibruis
I am waiting for your help.
When I try to login into my account a message is shown that "You have been sent a pin code for authorization". I do not understand the reason and I have been not sent any code in my inbox. Please switch off the personal pin code option from my account.
I sent a mail to the support team twice but did not get any reply.
username: habibruis
I am waiting for your help.
| Smart-Pays admin | October 21, 2020 11:10 |
Hello, Habibruis!
We have common conditions for all. There are no exceptions.
We have common conditions for all. There are no exceptions.
| Habibruis | October 21, 2020 13:36 |
I have been facing this problem for the last two days.
I can submit you my username and password you can check my account.
Please give me an email I will send you my details.
I am really facing this problem sir.
I can submit you my username and password you can check my account.
Please give me an email I will send you my details.
I am really facing this problem sir.
| Habibruis | October 21, 2020 13:57 |
You can also check here https://ibb.co/c6PJ3Ws
CommentRemove
| Lara Romano |  |
84.33.143.* | October 1, 2020 06:58 |
This is not the first time that it happens, I paid and I have the receipt and they ask me to complete the payment ! Now they eliminated my order but they took my money!I have the invoice, where can I send it?
| Smart-Pays admin | October 1, 2020 07:16 |
Hello, Lara Romano!
Your payment is under PM checking. Your order will be proceed when we`ll receive payment.
We recommend you to contact PM support and delete this complaint.
Your payment is under PM checking. Your order will be proceed when we`ll receive payment.
We recommend you to contact PM support and delete this complaint.
Claim solved
| Lara Romano | October 1, 2020 07:21 |
I will remove the complaint when you will pay me my money I have the PM receipt, the payment has been executed very quickly and correctly from my side , I have send you the invoice several times and you can see I paid.
Claim renewed
| Smart-Pays admin | October 1, 2020 07:23 |
Lara Romano,
there is no need in your invoice for us. Your order will be proceed when we`ll receive payment. NOT EARLIER.
Contact PM support.
there is no need in your invoice for us. Your order will be proceed when we`ll receive payment. NOT EARLIER.
Contact PM support.
Claim solved
| Lara Romano | October 1, 2020 07:25 |
I dont need to contact anyone! I send you the payment and you have received the money , is that need to be honest and send me my money.It is cristal clear, this is what invoices are for.
| Lara Romano | October 1, 2020 07:58 |
I didn't receive my money ! I have paid , I will cancel this when the transaction will be completed
Claim renewed
| Lara Romano | October 1, 2020 08:00 |
The worst thing in all this is that they also cancel my claim.
| Smart-Pays admin | October 1, 2020 08:32 |
Lara Romano,
we have received your payment. You will receive PayPal during two hours.
we have received your payment. You will receive PayPal during two hours.
Claim solved
| Lara Romano | October 1, 2020 08:51 |
I ill remove my claim as soon as I will receive the payment, no problem
Claim renewed
| Lara Romano | October 1, 2020 09:17 |
Payment received finally
Claim solved
CommentRemove
| Kayla Amess |  |
185.113.140.* | September 26, 2020 13:00 |
Extremely professional and secured service! Support was very helpful, so I got my funds within minutes. Thanks , keep it up!
0
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| Ella |  |
37.139.8.* | September 6, 2020 16:05 |
Was attracted by a lot of good reviews and a simple design! Did not expect such speed and responsiveness of the support team! Thank you
0
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| Marie |  |
46.33.112.* | September 2, 2020 01:49 |
Dekuji za rychlost,jsem spokojena
0
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| Mario | |
5.102.11.* | August 31, 2020 19:46 |
Ottimo servizio. Nessun problema.
0
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| Ethan Welsby | |
85.138.144.* | August 26, 2020 16:31 |
Technical support is competent and responds instantly. And the courses here are probably one of the best. Recommend to everyone, the best exchanger I have used.
0
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| Tayo |  |
41.190.31.* | August 25, 2020 20:29 |
Automatic transfer of payeer to perfect money.Thank you Admin.
0
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| Mohammed Hamden |  |
201.224.132.* | August 21, 2020 04:17 |
I have problem with it every time i try to make the payment it say
Sorry. Payment has failed.
Payment limit is exeeded
please hlep me why is tht message keep poping out
Sorry. Payment has failed.
Payment limit is exeeded
please hlep me why is tht message keep poping out
| Smart-Pays admin | August 21, 2020 06:40 |
Hello, Mohammed Hamden!
this problem is not related to us. This is your card limits. We can`t help contact your bank.
We insist on delaying of this complaint because it has no ground.
this problem is not related to us. This is your card limits. We can`t help contact your bank.
We insist on delaying of this complaint because it has no ground.
Claim solved
CommentRemove
| Ilya Vavilin | |
2.247.253.* | August 19, 2020 15:26 |
The order was paid, but the transaction was cancelled. Support has not responded to the requests for two days...
| BestChange admin | August 19, 2020 16:22 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Smart-Pays admin | August 19, 2020 17:44 |
Hello, Ilya Vavilin!
You have not contacted technical support. Your order has been completed.
You have not contacted technical support. Your order has been completed.
Claim solved
| Ilya Vavilin | August 20, 2020 04:28 |
I have contacted your support on August 8th at 6:24 p.m. and on 19th at 12:34 p.m. (support@smart-exchange.com.ua).
| Smart-Pays admin | August 20, 2020 06:32 |
Ilya Vavilin,
your application was proceed. The delay was because your USDT has arrived too late to our account.
your application was proceed. The delay was because your USDT has arrived too late to our account.
| Smart-Pays admin | August 20, 2020 06:47 |
Ilya Vavilin,
also we have to mention that our support email is support@smart-pays.com not support@smart-exchange.com.ua
You should look carefully where you provide the exchange.
also we have to mention that our support email is support@smart-pays.com not support@smart-exchange.com.ua
You should look carefully where you provide the exchange.
CommentRemove
| Xavi | |
185.11.167.* | July 24, 2020 19:00 |
Here you can safely exchange a variety of electronic currencies! Today made 2 exchanges of advcash. highly recommend.
0
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| Anthony |  |
95.179.153.* | July 24, 2020 14:07 |
I just exchange $100 PM USD to Payeer USD, and I have already paid with PM USD, but I don't recieve the payeer USD.
| Smart-Pays admin | July 24, 2020 14:09 |
Hello, Anthony!
As you was told in chat your application will be proceed when we`ll get the payment NOT EARLIER.
Your payment is under PM checking. Contact PM support.
As you was told in chat your application will be proceed when we`ll get the payment NOT EARLIER.
Your payment is under PM checking. Contact PM support.
Claim solved
| Anthony | July 24, 2020 14:16 |
Ok, received. But I think there is something wrong with your system, because everything is right, the amount I paid, the PM account I paid from. but the exchange delayed.
CommentRemove
| Claire Chatfield | |
54.38.75.* | July 24, 2020 07:58 |
There you can very quickly make an exchange with a profitable rate…everything is safe and tested
0
CommentRemove
| Krik |  |
31.220.2.* | July 21, 2020 03:59 |
ORDER ID 241294
check ,
Because network confirm so slow ,the order has been deleted
check ,
Because network confirm so slow ,the order has been deleted
| BestChange admin | July 21, 2020 09:09 |
Hello!
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's complaint.
Best regards, BestChange administration.
| Smart-Pays admin | July 22, 2020 10:28 |
Hello, Krik!
your application was proceed yesterday.
As you was told it was not proceed in automatic mode because your payment did not reach our account in time and it were non working hours.
Delate this complaint because it has no ground.
your application was proceed yesterday.
As you was told it was not proceed in automatic mode because your payment did not reach our account in time and it were non working hours.
Delate this complaint because it has no ground.
Claim solved
CommentRemove
| Mkapresents |  |
103.78.236.* | July 11, 2020 16:46 |
Order number : 239501. please complete my order
| Smart-Pays admin | July 11, 2020 18:01 |
Hello, Mkapresents!
order completed
order completed
Claim solved
CommentRemove
| Azirou |  |
105.103.13.* | July 11, 2020 12:41 |
Comme toujours un service rapide .merci
0
CommentRemove
| Chris Schulz |  |
131.255.4.* | June 12, 2020 19:53 |
I often buy payeer through this service. Sometimes there were delays and troubles, but techsupport always helped out. And moreover - an acceptable commission and good speed
0
CommentRemove
| Ahmad |  |
178.241.152.* | June 6, 2020 04:49 |
Hello, I want to use the exchange service. Can I transfer from Perfect Money to my Visa card. My card is in Turkish currency and there is no transfer to cards in Turkish currency. Can I choose to convert to dollars and my card in Turkish currency?
| BestChange admin | June 6, 2020 07:11 |
Hello!
We request the exchanger's administrator to respond to the user's comment.
Best regards, BestChange administration.
We request the exchanger's administrator to respond to the user's comment.
Best regards, BestChange administration.
| Smart-Pays admin | June 6, 2020 07:33 |
Hello, Ahmad!
I ask you to contact our support https://smart-pays.com/en/feedback/
I ask you to contact our support https://smart-pays.com/en/feedback/
CommentRemove
| Maria Luisa | |
78.13.29.* | June 3, 2020 20:56 |
Ho effettuato 4 scambi Payeer to Skrill
scambio veloce, nessun problema.
scambio veloce, nessun problema.
0
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| Waqar Ahmed |  |
111.119.188.* | May 31, 2020 12:38 |
Great service. Please add perfect money dollars in usdt to pm Exchange.
0
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| Ahmed abdullah |  |
154.115.222.* | May 8, 2020 10:19 |
Mastercard USD is not there what happen
0
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| Waliid Maxamed Siciid | |
197.231.201.* | May 7, 2020 23:18 |
Why i can't get Mastercard USD there is only Mastercard UAH?
| Smart-Pays admin | May 8, 2020 07:32 |
Hello, Waliid Maxamed Siciid!
Visa/MC USD is fully available. Please look carefully.
Visa/MC USD is fully available. Please look carefully.
| Waliid Maxamed Siciid | May 8, 2020 08:30 |
I could not find it
There is only Visa/MC UAH
There is only Visa/MC UAH
CommentRemove
| Omid | |
88.198.63.* | May 4, 2020 09:32 |
Very bad exchanger. They blocked me without any response. Don’t work them again. Scam
| Smart-Pays admin | May 4, 2020 09:35 |
Hello, Omid!
you are in our blacklist that is the reason you are denied service.
you are in our blacklist that is the reason you are denied service.
Claim solved
| Omid | May 4, 2020 11:33 |
No your rate in Turkey was 1.028 when I was doing you told me a very lower fee about 3%
| Smart-Pays admin | May 4, 2020 11:39 |
Omid,
you was explained about our conditions
you was explained about our conditions
| Omid | May 4, 2020 13:03 |
You blocked me only for changing your rate it is not true working
CommentRemove
| Supayon Chowdhury | |
45.123.110.* | May 1, 2020 13:15 |
Hello admin.I am a first time money exchange this site visa USD to payeer USD 52 dallar exchange but my attempt has denied and cut the money of my visa card. So in this situation what can i do. Please give me direction and how can i transfer money visa card to payeer USD by using your site.I am waiting for your reply
| Supayon Chowdhury | May 1, 2020 13:48 |
Hello admin i am a first tine money exchange using this site.I transfer USD to payeer USD 52 dallar exchange but my attempt has denied and cut money of my visa card.So in this situation what can i do.pleaae give me suggestion how can i transfer money visa card to payeerUSD
Claim solved
| Smart-Pays admin | May 1, 2020 14:19 |
Hello, Supayon Chowdhury!
Your payment was cancelled by our bank as a suspicious. We can`t help you.
Also we insist on your deleting of this unreasonable comment.
Your payment was cancelled by our bank as a suspicious. We can`t help you.
Also we insist on your deleting of this unreasonable comment.
CommentRemove
| Saiful | |
27.147.182.* | April 12, 2020 11:59 |
Bought BTC thru MC USD. Received within a couple of minutes. Great. Thank you!
0
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| Zada | |
103.255.5.* | April 2, 2020 15:33 |
Please check ORDER ID 219869, I did't notice but a little amount is paid less due to fee. So order is not processed. please complete it on very urgent bases.
| Smart-Pays admin | April 3, 2020 07:11 |
Hello, Zada!
your application was proceed
your application was proceed
CommentRemove
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