Monease exchanger
Go to the Monease site
Information from the exchanger administration
Monease is a platform that allows users to easily buy, sell, and exchange cryptocurrencies, online banking, and e-wallets. Our platform offers fast and secure payment options for transfers, We strive to provide the best exchange rates on the market. In addition to facilitating currency exchanges, Monease also offers a range of payment services, including P2P transactions and money transfers. We also provide APIs with multiple payment methods for merchants in various countries.
Leave feedback about the exchanger
Other exchangers
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| Status: | active | Monease reviews: | 01022704 | |
| Exchange rates: | 4297 | Volet TS: | 27 | |
| Reserve: | $275 217 031 | Perfect Money TS: | 120.90 | |
| Age: | 2 years 11 months | WebMoney BL: | — | |
| On BestChange: | 2 years 3 months | MyWOT rating: | 3.0 | |
| Country: | United Kingdom | Forums: | — | |
| Your name: | |
| * Your e-mail: | |
| * Review: | |
| * Type: | |
When creating a financial claim, please make sure that the exchange regulations specified on the website Monease have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the Monease administrator resolve the problem more quickly. If you didn't like the Monease's service and want to write about it, use the Comment review type. |
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| Order number: | |
| * | |
| Anton | 37.236.120.* | January 21, 2025 16:34 |
| Monease admin | January 25, 2025 14:39 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Konstantin | 31.94.20.* | January 21, 2025 16:23 |
| Monease admin | January 25, 2025 14:39 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Denis | 159.146.91.* | January 21, 2025 16:15 |
| Monease admin | January 25, 2025 14:39 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Ñâåòëàíà | 78.12.229.* | January 21, 2025 16:05 |
| Monease admin | January 25, 2025 14:39 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Sofia | 78.12.206.* | January 20, 2025 12:42 |
| Monease admin | January 20, 2025 12:59 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Leonid | 46.211.230.* | January 20, 2025 12:37 |
| Monease admin | January 20, 2025 12:59 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Abdullah | 188.214.122.* | January 19, 2025 21:27 |
| Monease admin | January 20, 2025 12:59 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Anton | 154.198.125.* | January 19, 2025 20:40 |
| Monease admin | January 20, 2025 12:59 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Ekaterina | 156.233.84.* | January 19, 2025 20:34 |
| Monease admin | January 20, 2025 12:59 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Valery | 94.254.128.* | January 19, 2025 20:23 |
| Monease admin | January 20, 2025 12:59 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Tatiana | 78.12.129.* | January 19, 2025 20:15 |
| Monease admin | January 20, 2025 12:59 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Michael | 212.107.27.* | January 18, 2025 17:49 |
| Monease admin | January 20, 2025 12:58 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Emily | 45.14.110.* | January 18, 2025 17:12 |
| Monease admin | January 20, 2025 12:58 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| John | 146.103.44.* | January 18, 2025 16:52 |
| Monease admin | January 20, 2025 12:58 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Vector | 148.113.165.* | January 18, 2025 05:11 |
| Monease admin | January 18, 2025 14:01 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Mohamed | 161.123.152.* | January 18, 2025 03:53 |
| Monease admin | January 18, 2025 14:01 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Rustam | 156.243.186.* | January 18, 2025 03:37 |
| Monease admin | January 18, 2025 14:01 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Elvira | 94.101.99.* | January 18, 2025 03:20 |
| Monease admin | January 18, 2025 14:01 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Timur | 94.23.183.* | January 18, 2025 02:40 |
| Monease admin | January 18, 2025 14:01 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Regina | 212.38.189.* | January 18, 2025 02:09 |
| Monease admin | January 18, 2025 14:01 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Eduard | 187.38.62.* | January 18, 2025 02:05 |
| Monease admin | January 18, 2025 14:01 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Karina | 14.161.17.* | January 18, 2025 01:59 |
| Monease admin | January 18, 2025 14:01 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Artem | 103.172.34.* | January 18, 2025 01:50 |
| Monease admin | January 18, 2025 14:00 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Igor | 151.115.89.* | January 16, 2025 16:22 |
| Monease admin | January 18, 2025 14:00 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Grigory | 223.185.31.* | January 16, 2025 16:16 |
| Monease admin | January 18, 2025 14:00 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Alla | 95.56.186.* | January 16, 2025 16:08 |
| Monease admin | January 18, 2025 14:00 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Valery | 95.70.130.* | January 16, 2025 15:37 |
| Monease admin | January 18, 2025 14:00 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Georgy | 151.43.59.* | January 16, 2025 02:08 |
| Monease admin | January 18, 2025 13:56 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team.
| Eduard | 77.105.166.* | January 12, 2025 22:35 |
| Eduard | January 12, 2025 22:45 |
| BestChange admin | January 13, 2025 04:17 |
We request the exchanger's administrator to respond to the user's complaint.
Sincerely, administration of the BestChange exchanger monitor.
| Monease admin | January 13, 2025 12:49 |
We apologize for any confusion there may have encountered.
We understand you'd like a refund for the 0.01 USD (or 2 RUB). We're happy to process this for you at your convenience, To expedite the refund, please reach out to our support team at support@monease.io with your preferred contact method (live chat, email, etc.) we can assure you that your account hasn't been blocked on our platform. We'll be happy to assist you further and resolve this issue quickly.
| Eduard | January 13, 2025 13:15 |
1. The situation that arose is not a mix-up. In the chat, you directly admitted that it was your mistake, but refused to execute the order in full.
2. You are not happy to execute the order completely. You had such a possibility, and the details for making the payment are still available on the order page.
3. You ask to contact technical support, but this makes no sense. I contacted technical support in the live chat and was blocked. Your employee said that this is my problem. By replying to this comment and indicating the amount, you show that you are familiar with the situation and the details of the transaction, and technical support has acknowledged the error. There is not a single circumstance that prevents you from executing the order.
4. Your guarantees that I am not blocked in the chat are a lie. I have proof of the blocking.
5. You had enough time to execute the order in full, but instead you are chatting on BestChange and blocking me in the chat.
| Monease admin | January 13, 2025 14:47 |
We acknowledge and understand the situation, and the amount that was not received is 2 RUB/0.01.
We are not arguing anything;
we are simply asking you to provide the address where you want to receive it!
Occasionally mistakes arise, thus in order to fix the situation, we need you to send us the information! What more can we do for you if you don't want a return for the amount? Once more, we have not blocked you in any way, and you can now easily send us an email!
support@monease.io
| Eduard | January 13, 2025 15:05 |
| Monease admin | January 13, 2025 17:52 |
As we previously said, we do acknowledge and understand the situation and have apologized for the inconvenience that happened, we are simply asking you to provide the address where you want to receive the refund so we can proceed!
Again; mistakes arise sometimes, thus in order to fix the situation, we need you to send us the information by email, thank you.
support@monease.io
| Eduard | January 13, 2025 20:09 |
| Monease admin | January 13, 2025 20:41 |
Please understand that we're trying to help you in every way possible and reply to your requests,
furthermore; please provide us with your USDT address so we can proceed with sending the amount 0.01$ to you, we cannot proceed with anything else as it's not possible to send in any other way!
| Eduard | January 14, 2025 06:01 |
| Monease admin | January 15, 2025 11:27 |
We understand your confusion and we are sincerely trying to help you, that is the only reason we are asking for receiving information, please provide us with a USDT address so we can send you the amount as it's the only way for sending this amount ( 2RUB/0.01$).
We appreciate it.
| Eduard | January 15, 2025 14:47 |
| Monease admin | January 15, 2025 16:35 |
We've processed a refund of 4 RUB, which exceeds the originally reported amount of 2 RUB. We've made every effort to address the matter and numerous attempts to assist you, which have been met with continued complaints with no resolving intent, If you require proof of the refund, please contact us, and we'll be happy to provide it.
Thank you.
Monease Support Team.
| Eduard | January 15, 2025 21:05 |
| Monease admin | January 15, 2025 23:08 |
We have informed BestChange team with the situation, we had tried our best to communicate with you to resolve the matter sooner after we couldn't send 2 RUB to your bank account as it's not possible, this case is resolved because we sent more than the originally reported amount.
Again, case resolved.
Thank you.
Monease Support Team.
| Olga | 103.199.53.* | January 15, 2025 10:04 |
| Monease admin | January 15, 2025 11:29 |
Thank you for your review. We're glad that you're happy with our service.
Your feedback helps us improve our service and make it even better for you!
Monease Team
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